Factors affecting end-user computing sophistication in small business

This thesis describes research on End-User Computing (EUC) in small business in an environment where no Information System (IS) support and expertise are available. The research aims to identify the factors that contribute to EUC Sophistication and understand the extent small firms are capable of developing their own applications. The intention is to assist small firms to adopt EUC, encourage better utilisation of their IT resources and gain the benefits associated with computerisation. The factors examined are derived inductively from previous studies where a model is developed to map these factors with the degree of sophistication associated with IT and EUC. This study attempts to combine the predictive power of quantitative research through surveys with the explanatory power of qualitative research through action-oriented case study. Following critical examination of the literature, a survey of IT Adoption and EUC was conducted. Instruments were then developed to measure EUC and IT Sophistication indexes based on sophistication constructs adapted from previous studies using data from the survey. This is followed by an in-depth action case study involving two small firms to investigate the EUC phenomenon in its real life context. The accumulated findings from these mixed research strategies are used to form the final model of EUC Sophistication in small business. Results of the study suggest both EUC Sophistication and the Presence of EUC in small business are affected by Management Support and Behaviour towards EUC. Additionally EUC Sophistication is also affected by the presence of an EUC Champion. Results are also consistent with respect to the independence between IT Sophistication and EUC Sophistication. The main research contributions include an accumulated knowledge of EUC in small business, the Model of EUC Sophistication, an instrument to measure EUC Sophistication Index for small firms, and a contribution to research methods in IS.

EUPAT for WoW: Uma ferramenta de assistência à programação por usuário final

Neste trabalho, apresentamos uma ferramenta cujo intuito é auxiliar não-programadores, jogadores de videogame, na criação de extensões na forma de Add-ons para World of Warcraft, o jogo online. Nele, o usuário pode criar extensões customizando completamente sua interface, de forma a reinventar a sua experiência de jogo e melhorar sua jogabilidade. A criação de extensões para aplicativos e jogos surgiu da crescente necessidade de fornecer aos usuários mecanismos eficientes de Programação por Usuário Final, permitindo que os mesmos preenchessem suas necessidades singulares através da criação, customização e especificação de extensões em software. Em World of Warcraft mais especificamente, os Add-ons exploram um tipo de extensão na qual os jogadores passam a programar sua própria interface de usuário ou a fazer uso de interfaces criadas por outros usuários. No entanto, realizar a programação dessas extensões - os Add-ons - não é uma tarefa fácil. Dentro deste contexto, desenvolvemos a ferramenta EUPAT for WoW (do inglês, End-User Programming Assistance Tool for World of Warcraft) que oferece assistência à criação de Add-ons. Além disso, investigamos como usuários jogadores com e sem conhecimento de programação são beneficiados. Os resultados desta pesquisa permitiram refletir sobre as estratégias de assistência de programação por usuário final no contexto de jogos

COBAMOS: Endnutzerprogrammierung auf Basis nachrichtenbasierter Komponentenvernetzung

Die Aufgabenstellung, welche dieser Dissertation zugrunde liegt, lässt sich kurz als die Untersuchung von komponentenbasierten Konzepten zum Einsatz in der Softwareentwicklung durch Endanwender beschreiben. In den letzten 20 bis 30 Jahren hat sich das technische Umfeld, in dem ein Großteil der Arbeitnehmer seine täglichen Aufgaben verrichtet, grundlegend verändert. Der Computer, früher in Form eines Großrechners ausschließlich die Domäne von Spezialisten, ist nun ein selbstverständlicher Bestandteil der täglichen Arbeit. Der Umgang mit Anwendungsprogrammen, die dem Nutzer erlauben in einem gewissen Rahmen neue, eigene Funktionalität zu definieren, ist in vielen Bereichen so selbstverständlich, dass viele dieser Tätigkeiten nicht bewusst als Programmieren wahrgenommen werden. Da diese Nutzer nicht notwendigerweise in der Entwicklung von Software ausgebildet sind, benötigen sie entsprechende Unterstützung bei diesen Tätigkeiten. Dies macht deutlich, welche praktische Relevanz die Untersuchungen in diesem Bereich haben. Zur Erstellung eines Programmiersystems für Endanwender wird zunächst ein flexibler Anwendungsrahmen entwickelt, welcher sich als Basis zur Erstellung solcher Systeme eignet. In Softwareprojekten sind sich ändernde Anforderungen und daraus resultierende Notwendigkeiten ein wichtiger Aspekt. Dies wird im Entwurf des Frameworks durch Konzepte zur Bereitstellung von wieder verwendbarer Funktionalität durch das Framework und Möglichkeiten zur Anpassung und Erweiterung der vorhandenen Funktionalität berücksichtigt. Hier ist zum einen der Einsatz einer serviceorientierten Architektur innerhalb der Anwendung und zum anderen eine komponentenorientierte Variante des Kommando-Musters zu nennen. Zum anderen wird ein Konzept zur Kapselung von Endnutzerprogrammiermodellen in Komponenten erarbeitet. Dieser Ansatz ermöglicht es, unterschiedliche Modelle als Grundlage der entworfenen Entwicklungsumgebung zu verwenden. Im weiteren Verlauf der Arbeit wird ein Programmiermodell entworfen und unter Verwendung des zuvor genannten Frameworks implementiert. Damit dieses zur Nutzung durch Endanwender geeignet ist, ist eine Anhebung der zur Beschreibung eines Softwaresystems verwendeten Abstraktionsebene notwendig. Dies wird durch die Verwendung von Komponenten und einem nachrichtenbasierten Kompositionsmechanismus erreicht. Die vorgenommene Realisierung ist dabei noch nicht auf konkrete Anwendungsfamilien bezogen, diese Anpassungen erfolgen in einem weiteren Schritt für zwei unterschiedliche Anwendungsbereiche.

Improving and User Interface to E-Procurement Software Used in Asset Accounting and Investigating Effects to Efficiency

This diploma thesis has been done to international organization which takes care from the accounting actions of two major companies. In this organization are used three different purchasing tools which are used when new asset master data is wanted to input to SAP R/3- system. The aim of this thesis is to find out how much changing the user interface of one of these three e-procurement programs will affect to overall efficiency in asset accounting. As an addition will be introduced project framework which can be used in future projects and which help to avoid certain steps in the development process. At the moment data needs to be inputted manually with many useless mouse clicks and data needs to be searched from many various resources which slow down the process. Other organization has better tools at the moment than the myOrders system which is under investigation Research was started by exploring the main improvement areas. After this possible defects were traced. Suggested improvements were thought by exploring literature which has been written from usability design and research. Meanwhile also directional calculations from the benefits of the project were done alongside with the analysis of the possible risks and threats. After this NSN IT approved the changes which they thought was acceptable. The next step was to program them into tool and test them before releasing to production environment. The calculations were made also from implemented improvements and compared them to planned ones From whole project was made a framework which can be utilized also to other similar projects. The complete calculation was not possible because of time schedule of the project. Important observation in the project was that efficiency is not improved not only by changing the GUI but also improving processes without any programming. Feedback from end user should be also listened more in development process. End-user is after all the one who knows the best how the program should look like.

The effects of normalisation on the ability of business end-users to detect data anomalies: An experimental evaluation

With the proliferation of relational database programs for PC's and other platforms, many business end-users are creating, maintaining, and querying their own databases. More importantly, business end-users use the output of these queries as the basis for operational, tactical, and strategic decisions. Inaccurate data reduce the expected quality of these decisions. Implementing various input validation controls, including higher levels of normalisation, can reduce the number of data anomalies entering the databases. Even in well-maintained databases, however, data anomalies will still accumulate. To improve the quality of data, databases can be queried periodically to locate and correct anomalies. This paper reports the results of two experiments that investigated the effects of different data structures on business end-users' abilities to detect data anomalies in a relational database. The results demonstrate that both unnormalised and higher levels of normalisation lower the effectiveness and efficiency of queries relative to the first normal form. First normal form databases appear to provide the most effective and efficient data structure for business end-users formulating queries to detect data anomalies.

Reliability factors in business software: volatility, requirements and end-users

Many business-oriented software applications are subject to frequent changes in requirements. This paper shows that, ceteris paribus, increases in the volatility of system requirements decrease the reliability of software. Further, systems that exhibit high volatility during the development phase are likely to have lower reliability during their operational phase. In addition to the typically higher volatility of requirements, end-users who specify the requirements of business-oriented systems are usually less technically oriented than people who specify the requirements of compilers, radar tracking systems or medical equipment. Hence, the characteristics of software reliability problems for business-oriented systems are likely to differ significantly from those of more technically oriented systems.

BIT: Biosignal Igniter Toolkit

The study of biosignals has had a transforming role in multiple aspects of our society, which go well beyond the health sciences domains to which they were traditionally associated with. While biomedical engineering is a classical discipline where the topic is amply covered, today biosignals are a matter of interest for students, researchers and hobbyists in areas including computer science, informatics, electrical engineering, among others. Regardless of the context, the use of biosignals in experimental activities and practical projects is heavily bounded by the cost, and limited access to adequate support materials. In this paper we present an accessible, albeit versatile toolkit, composed of low-cost hardware and software, which was created to reinforce the engagement of different people in the field of biosignals. The hardware consists of a modular wireless biosignal acquisition system that can be used to support classroom activities, interface with other devices, or perform rapid prototyping of end-user applications. The software comprehends a set of programming APIs, a biosignal processing toolbox, and a framework for real time data acquisition and postprocessing. (C) 2014 Elsevier Ireland Ltd. All rights reserved.