Using information and communication technologies to consult with patients in Victorian primary care : the views of general practitioners

Information and communication technologies such as email, text messaging and video messaging are commonly used by the general population. However, international research has shown that they are not used routinely by GPs to communicate or consult with patients. Investigating Victorian GPs’ perceptions of doing so is timely given Australia’s new National Broadband Network, which may facilitate web-based modes of doctor-patient interaction. This study therefore aimed to explore Victorian GPs’ experiences of, and attitudes toward, using information and communication technologies to consult with patients. Qualitative telephone interviews were carried out with a maximum variation sample of 36 GPs from across Victoria. GPs reported a range of perspectives on using new consultation technologies within their practice. Common concerns included medico-legal and remuneration issues and perceived patient information technology literacy. Policy makers should incorporate GPs’ perspectives into primary care service delivery planning to promote the effective use of information and communication technologies in improving accessibility and quality of general practice care.

Information and communication technologies : catalysts for sustainable development

The concept of sustainable urban development has been pushed to the forefront of policy-making and politics as the world wakes up to the impacts of climate change and the effects of modern urban lifestyles. Today, sustainable development has become a very prominent element in the day-to-day debate on urban policy and the expression of that policy in urban planning and development decisions. As a result of this, during the last few years, sustainable development automation applications such as sustainable urban development decision support systems have become popular tools as they offer new opportunities for local governments to realise their sustainable development agendas. This chapter explores a range of issues associated with the application of information and communication technologies and decision support systems in the process of underpinning sustainable urban development. The chapter considers how information and communication technologies can be applied to enhance urban planning, raise environmental awareness, share decisions and improve public participation. It introduces and explores three web-based geographical information systems projects as best practice. These systems are developed as support tools to include public opinion in the urban planning and development processes, and to provide planners with comprehensive tools for the analysis of sustainable urban development variants in order to prepare the best plans for constructing sustainable urban communities and futures.

An example of developing a business model for information and communication technologies (ICT) adoption on construction projects – the National Museum of Australia project

Effective use of information and communication technologies (ICT) is necessary for delivering efficiency and improved project delivery in the construction industry. Convincing clients or contracting organisations to embrace ICT is a difficult task, there are few templates of an ICT business model for the industry to use. ICT application in the construction industry is relatively low compared to automotive and aerospace industries. The National Museum of Australia project provides a unique opportunity for investigating and reporting on this deficiency in publicly available knowledge. Concentrates on the business model content and objectives, briefly indicates the evaluation framework that was used to evaluate ICT effectiveness.

Technologies of Knowledge and Governance on the Front Lines of Emergency Services.

Using institutional ethnography, a sociology and critical method of inquiry used primarily in North America, this presentation discusses new forms and technologies of knowledge and governance – “forms of language, technologies of representation and communication, and text-based, objectified modes of knowledge through which local particularities are interpreted or rendered actionable in abstract, translocal terms” (McCoy, 2008: 701) on the front line of emergency medical services. I focus specifically on technologies central to health reforms that attempt to reshape how health care is delivered, experienced, and made accountable (Anantharaman, 2004; Ball, 2005; Alberta Health Services, 2008). In additional to exemplifying how institutional ethnography can be used to answer Rankin and Campbell’s (2006) call for additional research into “the social organization of information in health care and attention to the (often unintended) ways ‘such textual products may accomplish…ruling purposes but otherwise fail people and, moreover, obscure that failure’ (p. 182)” (cited in McCoy, 2008: 709), this presentation will introduce the audience to a critical approach to social inquiry that explores how knowledge is socially organized.

Information and communication technologies in tourism: challenges and trends

The integration of Information and Communication Technologies (ICT) in the tourism industry is an essential element for the success of any tourism enterprise. ICTs provide access to information of tourism products from anywhere and at any time. Tour companies may also reach out to target customers around the world through a series of emerging technologies. This paper aims to make a review of the main key factors of ICT in Tourism. Aspects such as the quality of the website, Digital Marketing, Social Networking, Multimedia, Mobile Technologies and Intelligent Environments are discussed.

Integrated Information and Communication Technology Strategies for Competitive Higher Education in Asia and the Pacific

Developing countries in Asia and the Pacific are rapidly reaching middle income economic status. Their competitive advantage is shifting from labor-intensive industries and natural resource-based economies to knowledge-based economies that innovate and create new products and services. Early adoption of information and communication technology (ICT) can allow countries to leapfrog over the traditional development pathway into production of knowledge-based products and services. Since higher education institutions (HEIs) are considered a primary engine of economic growth, adoption of ICT is imperative for securing competitive advantage. ICT is thought to be one of the fastest growing industries and is frequently heralded as a transforming influence on higher education systems globally and, consequently, is enhancing the competitive advantage of countries. It is increasingly becoming evident that an institution-wide ICT strategy covering all evolving functions of competitive HEIs is necessary. Such a system may be designed as an integrated platform but implemented in phases.

Introduction : the global flow of creative ideas

In the era of late modernism, various pressures play a decisive role in shaping the texture and meaning of the world around us. Population, work, transportation, new technologies of information and communication, lifestyle cultures and other forces are increasingly mobile, and this in turn helps make for a new set of public and personal surroundings. Social life everywhere now appears to share more and more in an international (if not a global) order, even if inequality and stratification remain common inside territories and across territories. Still, the perception is that a particular cultural life is increasingly universal. More and more consumers come to share in its practices and products, with those products becoming more and more homogeneous. This standardization argument finds much support in the apparent internationalization of many elements of media, entertainment, leisure and lifestyle cultures, with cultural conglomerates determined to maximize their global market reach. Once upon a time, in order to understand the economic, political and cultural forces affecting citizens and society, it was mostly deemed sufficient to look within the boundaries of the nation-state. Over the past two decades, these same pressures of globalization have impacted on critical research, highlighting the methodological need to adopt an optic that is more cross-border and transcultural as a means of gaining greater understanding of cultural life.

Enhancing knowledge sharing with information and communication technology.

Numerous empirical studies on knowledge management have examined the relative effectiveness of various enablers, such as organizational structure, technology, culture, managerial system and strategy on knowledge sharing in organizations. These enablers are mostly related to organizational infrastructure that promotes knowledge sharing in organizations. This paper focuses on the critical role of information and communication technology (ICT) in facilitating the process of knowledge sharing in organizations. The results indicate that ICT support significantly impacted knowledge sharing, which in turn positively affected firm performance.

Enhancing Knowledge Sharing with Information and Communication Technology (ICT)

The acceleration of technological change and trade liberalization in the 1990s have significantly intensified market competition and transformed the world economic infrastructure from a resource- and manufacturing-based economy to one in which knowledge and services are the key drivers of economic growth. In order for an organization to capitalize on its knowledge and truly become a learning organization, it must begin to systematically manage and leverage knowledge existing internally and externally to create and sustain its competitive advantage. Numerous empirical studies on knowledge management have examined the relative effectiveness of various enablers, such as organizational structure, technology, culture, managerial system and strategy on knowledge creation and sharing in organizations. The enablers examined earlier are mostly related to organizational infrastructure that promotes knowledge sharing in organizations. This paper examines specifically the critical role of information and communication technology (ICT) in facilitating and enhancing knowledge sharing and organizational performance. This study adopted a process oriented approach by using Nonaka’s (1994) knowledge sharing model. The results indicate that significant positive effects of ICT support on knowledge sharing and all dimensions of knowledge sharing are significant predictors of organizational performance.

Information and communication technology adoption in the Italian road freight haulage industry

Despite the importance of information and communication technology (ICT) in the management of transport and logistics systems, there is a shortage of studies in the road freight haulage sector. This paper is aimed at filling this void through an exploratory survey on ICT adoption and the influencing factors carried out in the Italian road transport market. The paper provides a review of the previous research on this topic that allows the identification of research gaps that have been addressed through a questionnaire survey. The findings provide evidence of a passive stance on ICT usage characterised by the adoption of isolated applications. The financial risk associated with technology investment and human resources are the main barriers to ICT adoption, while the improvement of service level and the reliability of transport operations emerge as stimulating factors. The results suggest that the potential benefits of technology have not been fully exploited and a risk-sensitive stance on ICT is evident preventing the full incorporation of ICT into business processes.

Information and communication technology demands at work : the association with job strain, effort-reward imbalance and self-rated health in different socio-economic strata

PURPOSE: The use of information and communication technology (ICT) is common in modern working life. ICT demands may give rise to experience of work-related stress. Knowledge about ICT demands in relation to other types of work-related stress and to self-rated health is limited. Consequently, the aim of this study was to examine the association between ICT demands and two types of work-related stress [job strain and effort-reward imbalance (ERI)] and to evaluate the association between these work-related stress measures and self-rated health, in general and in different SES strata. METHODS: This study is based on cross-sectional data from the Swedish Longitudinal Occupational Survey of Health collected in 2014, from 14,873 gainfully employed people. ICT demands, job strain, ERI and self-rated health were analysed as the main measures. Sex, age, SES, lifestyle factors and BMI were used as covariates. RESULTS: ICT demands correlated significantly with the dimensions of the job strain and ERI models, especially with the demands (r = 0.42; p < 0.01) and effort (r = 0.51; p < 0.01) dimensions. ICT demands were associated with suboptimal self-rated health, also after adjustment for age, sex, SES, lifestyle and BMI (OR 1.49 [95 % CI 1.36-1.63]), but job strain (OR 1.93 [95 % CI 1.74-2.14) and ERI (OR 2.15 [95 % CI 1.95-2.35]) showed somewhat stronger associations with suboptimal self-rated health. CONCLUSION: ICT demands are common among people with intermediate and high SES and associated with job strain, ERI and suboptimal self-rated health. ICT demands should thus be acknowledged as a potential stressor of work-related stress in modern working life.

Do microfone à academia: trajetórias do rap carioca

O presente trabalho busca, numa forma bastante pessoal de pesquisa participativa, fazer a genealogia do hip-hop no Rio de Janeiro, priorizando o elemento rap. Procura mostrar o impacto das novas tecnologias de comunicação e informação entre os que vivenciam o hip-hop, seja produzindo, baixando músicas, participando das redes temáticas, etc... Como as novas tecnologias fazem parte da história e da vida do hip-hop, aliadas ao trabalho cooperativo e colaborativo dos produtores dessa arte, é algo pensado com base nas teorias do trabalho imaterial

Desenvolvimento de material instrucional com enfoque construtivista para cursos de bioestatística aplicada à análise epidemiológica usando R

Os recentes avanços tecnológicos fizeram aumentar o nível de qualificação do pesquisador em epidemiologia. A importância do papel estratégico da educação não pode ser ignorada. Todavia, a Associação Brasileira de Pós-graduação em Saúde Coletiva (ABRASCO), no seu último plano diretor (2005-2009), aponta uma pequena valorização na produção de material didático-pedagógico e, ainda, a falta de uma política de desenvolvimento e utilização de software livre no ensino da epidemiologia. É oportuno, portanto, investir em uma perspectiva relacional, na linha do que a corrente construtivista propõe, uma vez que esta teoria tem sido reconhecida como a mais adequada no desenvolvimento de materiais didáticos informatizados. Neste sentido, promover cursos interativos e, no bojo destes, desenvolver material didático conexo é oportuno e profícuo. No âmbito da questão política de desenvolvimento e utilização de software livre no ensino da epidemiologia, particularmente em estatística aplicada, o R tem se mostrado um software de interesse emergente. Ademais, não só porque evita possíveis penalizações por utilização de software comercial sem licença, mas também porque o franco acesso aos códigos e programação o torna uma ferramenta excelente para a elaboração de material didático em forma de hiperdocumentos, importantes alicerces para uma tão desejada interação docentediscente em sala de aula. O principal objetivo é desenvolver material didático em R para os cursos de bioestatística aplicada à análise epidemiológica. Devido a não implementação de certas funções estatísticas no R, também foi incluída a programação de funções adicionais. Os cursos empregados no desenvolvimento desse material fundamentaram-se nas disciplinas Uma introdução à Plataforma R para Modelagem Estatística de Dados e Instrumento de Aferição em Epidemiologia I: Teoria Clássica de Medidas (Análise) vinculadas ao departamento de Epidemiologia, Instituto de Medicina Social (IMS) da Universidade do Estado do Rio de Janeiro (UERJ). A base teórico-pedagógica foi definida a partir dos princípios construtivistas, na qual o indivíduo é agente ativo e crítico de seu próprio conhecimento, construindo significados a partir de experiências próprias. E, à ótica construtivista, seguiu-se a metodologia de ensino da problematização, abrangendo problemas oriundos de situações reais e sistematizados por escrito. Já os métodos computacionais foram baseados nas Novas Tecnologias da Informação e Comunicação (NTIC). As NTICs exploram a busca pela consolidação de currículos mais flexíveis, adaptados às características diferenciadas de aprendizagem dos alunos. A implementação das NTICs foi feita através de hipertexto, que é uma estrutura de textos interligados por nós ou vínculos (links), formando uma rede de informações relacionadas. Durante a concepção do material didático, foram realizadas mudanças na interface básica do sistema de ajuda do R para garantir a interatividade aluno-material. O próprio instrutivo é composto por blocos, que incentivam a discussão e a troca de informações entre professor e alunos.

Práticas discursivas de estudantes no Facebook e em blogs: do ciberespaço à escola

As novas tecnologias da informação e da comunicação (TIC) já fazem parte da realidade de um grande quantitativo de pessoas. Mesmo aquelas menos favorecidas economicamente, leem, escrevem, fruem e se comunicam na web, incluindo nossos estudantes. No entanto, muitos educadores afirmam que esses mesmos alunos não têm interesse pela leitura e pela escrita. Geralmente, as leituras e textos produzidos no ciberespaço por esses estudantes são desconsideradas ou menosprezadas no espaço escolar. Diante desse contexto, nosso trabalho propõe compreender como os gêneros discursivos/textuais lidos e/ou produzidos por alunos no ciberespaço são configurados; e não apenas isso, busca refletir sobre possibilidades de a escola inserir gêneros, discurso(s) e linguagem (ns) construídos na Internet, não somente a partir de sua recontextualização na escola, conforme critica Bernstein (1996), mas para além, entendendo esses gêneros e toda a possibilidade que carregam como meios para a interação e para a produção de sentidos diversos. Tendo como base principal as considerações de Bernstein (1996), Bakhtin (1992; 2006; 2008) e da Análise Crítica do Discurso de Fairclough (2001), os objetivos desta dissertação são: (1) identificar traços recorrentes presentes nos gêneros discursivos/textuais com os quais nossos estudantes, alunos de duas escolas públicas, com faixa etária entre os 12 e os 19 anos, estão em contato na web, além de buscar (2) contribuir para a incorporação desses gêneros pela escola, refletindo e discutindo com os próprios alunos acerca de caminhos que podem ser trilhados para que a escola, de alguma maneira, abarque os gêneros circulantes na Internet, sem deixar de lado os gêneros já trabalhados no ambiente escolar

Experiencia colaborativa de enseñanza y aprendizaje entre estudiantes de diferentes ámbitos universitarios. Narrativa en torno a los Desayunos Donostia-Barcelona

El texto presenta una experiencia socioconstruccionista que une el trabajo entre estudiantes de Bellas Artes de la Universidad de Barcelona y de Magisterio de la Universidad del País Vasco. Un trabajo colaborativo entre docentes y estudiantes que conllevó compartir conocimientos y saberes a través del uso de nuevas tecnologías de la información y la comunicación (Skype y Blogs). El foco del artículo está situado en las relaciones de enseñanza y aprendizaje propias y singulares de una experiencia concreta, y en lo que se deriva de ello en el desarrollo de identidades de discentes y docentes; en esta línea, surgieron temas vinculados con: las posicionamientos emergentes, los modos de colocarse en los espacios de aprendizaje, las formas de relacionarse con los conocimientos, resistencias y potenciales del uso de nuevas tecnologías, etc. El texto está articulado en dos partes: una primera en la que brevemente se muestra el anclaje teórico que sustentó el trabajo (la investigación narrativa, y el trabajo educativo basado en Leaning by Desing); y una segunda parte que, llevando por título Desayunos Donostia–Barcelona y con una retórica basada en la novela de ficción, presenta experiencias significativas que hablan de los encuentros entre estudiantes y docentes. Dichas experiencias se inscriben dentro de las actividades de los grupos de innovación docente Indaga-t (2010PID-UB/33) y Elkarrikertuz (IT433-10), y es el resultado de trabajos colaborativos entre docentes e investigadores miembros de los mismos.El texto, que parte de la relación entre los grupos de innovación Indaga-t (2010PID-UB/33) y Elkarrikertuz (IT433-10), muestra una experiencia de colaboración que permite a los estudiantes establecer puentes entre diferentes comunidades y entre dos lugares de aprendizaje supuestamente alejados como son las facultades de Bellas Artes y Magisterio. Además nos ha ofrecido la oportunidad de construir experiencias de aprendizaje donde hemos aprendido a trabajar de un modo colaborativo entre docentes y estudiantes.