Reasoning on the Risks of Dynamic Manufacturing Networks through Cognitive Mapping

Part 17: Risk Analysis

An empirical analysis of the factors and measures of Enterprise Architecture Management success

Enterprise Architecture Management (EAM) is discussed in academia and industry as a vehicle to guide IT implementations, alignment, compliance assessment, or technology management. Still, a lack of knowledge prevails about how EAM can be successfully used, and how positive impact can be realized from EAM. To determine these factors, we identify EAM success factors and measures through literature reviews and exploratory interviews and propose a theoretical model that explains key factors and measures of EAM success. We test our model with data collected from a cross-sectional survey of 133 EAM practitioners. The results confirm the existence of an impact of four distinct EAM success factors, ‘EAM product quality’, ‘EAM infrastructure quality’, ‘EAM service delivery quality’, and ‘EAM organizational anchoring’, and two important EAM success measures, ‘intentions to use EAM’ and ‘Organizational and Project Benefits’ in a confirmatory analysis of the model. We found the construct ‘EAM organizational anchoring’ to be a core focal concept that mediated the effect of success factors such as ‘EAM infrastructure quality’ and ‘EAM service quality’ on the success measures. We also found that ‘EAM satisfaction’ was irrelevant to determining or measuring success. We discuss implications for theory and EAM practice.

Automatic post-adoptive information technology use: The role of innovativeness goal

The business value of information technology (IT) is realized through the continuous use of IT subsequent to users’ adoption. Understanding post-adoptive IT usage is useful in realizing potential IT business value. Most previous research on post-adoptive IT usage, however, dismisses the unintentional and unconscious aspects of usage behavior. This paper advances understanding of the unintentional, unconscious, and thereby automatic usage of IT features during the post-adoptive stage. Drawing from Social Psychology literature, we argue human behaviors can be triggered by environmental cues and directed by the person’s mental goals, thereby operating without a person’s consciousness and intentional will. On this basis, we theorize the role of a user’s innovativeness goal, as the desired state of an act to innovate, in directing the user’s unintentional, unconscious, and automatic post-adoptive IT feature usage behavior. To test the hypothesized mechanisms, a human experiment employing a priming technique, is described.

Instant Storyboarding

This thesis aims at empowering software customers with a tool to build software tests them selves, based on a gradual refinement of natural language scenarios into executable visual test models. The process is divided in five steps: 1. First, a natural language parser is used to extract a graph of grammatical relations from the textual scenario descriptions. 2. The resulting graph is transformed into an informal story pattern by interpreting structurization rules based on Fujaba Story Diagrams. 3. While the informal story pattern can already be used by humans the diagram still lacks technical details, especially type information. To add them, a recommender based framework uses web sites and other resources to generate formalization rules. 4. As a preparation for the code generation the classes derived for formal story patterns are aligned across all story steps, substituting a class diagram. 5. Finally, a headless version of Fujaba is used to generate an executable JUnit test. The graph transformations used in the browser application are specified in a textual domain specific language and visualized as story pattern. Last but not least, only the heavyweight parsing (step 1) and code generation (step 5) are executed on the server side. All graph transformation steps (2, 3 and 4) are executed in the browser by an interpreter written in JavaScript/GWT. This result paves the way for online collaboration between global teams of software customers, IT business analysts and software developers.

Plan de Empresa Virtual Gnosis

El presente Business Plan se ha diseñado con el ánimo de crear la empresa Virtual Gnosis. Dicha empresa operará en el sector de la informática y la industria de software, dentro de la prestación de Servicios de TI. La empresa se centrará en la gestión de la información y el conocimiento del talento humano de las organizaciones, a través de la creación de AVAI (Ambientes Virtuales de Aprendizaje Inmersivo). El mercado objetivo son las instituciones educativas y los conglomerados de PYMES. A continuación se exponen con detalle los aspectos de operaciones, marketing, financieros y administrativos de la empresa propuesta.

Managing ServerHotel

This graduate study was assigned by Unisys Oy Ab. The purpose of this study was to find tools to monitor and manage servers and objects in a hosting environment and to remotely connect to the managed objects. Better solutions for promised services were also researched. Unisys provides a ServerHotel service to other businesses which do not have time or resources to manage their own network, servers or applications. Contracts are based on a Service Level Agreement where service level is agreed upon according to the customer's needs. These needs have created a demand for management tools. Unisys wanted to find the most appropriate tools for its hosting environment to fulfill the agreed service level with reasonable costs. The theory consists of literary research focusing on general agreements used in the Finnish IT business, different types of monitoring and management tools and the common protocols used inthem. The theory focuses mainly on the central elements of the above mentioned topics and on their positive and negative features. The second part of the study focuses on general hosting agreements and what management tools Unisys has selected for hosting and why. It also gives a more detailed account of the hosting environment and its features in more detail. Because of the results of the study Unisys decided to use Servers Alive to monitor network and MS applications’ services. Cacti was chosen to monitor disk spaces, which gives us an idea of future disk growth. For remote connections the Microsoft’s Remote Desktop tool was the mostappropriate when the connection was tunneled through Secure Shell (SSH). Finding proper tools for the intended purposes with cost-conscious financial resources proved challenging. This study showed that if required, it is possible to build a professional hosting environment.

Secretify: de la idea al mercado

La extrema competitividad derivada de la globalización, hace que los proyectos en Tecnologías de la Información (TI), no se valoren por si son buenos o malos. Se da por supuesto que el producto tecnológico es innovador, aporta un valor añadido y tiene un fundamento tecnológico sólido y bien construido. Europa es un gran exponente en Desarrollo e Investigación (I+D), pero todavía está por detrás de países como Estados Unidos o Japón en cuanto a Innovación (i). Nos falta conseguir llegar al mercado. No basta con conseguir con éxito una prueba de concepto. Hay que ir más allá. Partimos de la base de un proyecto: Secretify, un cliente de correo web multicuenta sencillo y atractivo que permite a los usuarios cifrar sus comunicaciones utilizando cuentas de correo electrónico ya existentes, sin la necesidad de saber nada sobre seguridad, criptografía o gestión de claves. La finalidad de este Trabajo es aplicar todos los conceptos aprendidos durante el Máster (en concreto en la rama de Gestión, Innovación y Negocio TI), para convertir Secretify en un producto que sacar al mercado con éxito, teniendo los conocimientos tanto técnicos como empresariales, para minimizar los riesgos y adecuarse al mercado.---ABSTRACT---The extreme competitiveness derived from globalization, makes projects in Information Technologies (IT) to not be evaluated for its goodness. It is assumed that the technology product is innovative, provides added value and has a solid technology basis and well constructed. Europe is a great exponent in Research & Development (R&D), but It is still far behind from countries like USA or Japan in terms of Innovation (i). We need to reach the market: it is not enough having a successful proof of concept. We must go further. We start from a project: Secretify, a simple and beautiful web-based multiaccount email client that allow users to cypher their communications using already existing email accounts, without the need to know about security, cryptography or key management. The purpose of this thesis is to apply all concepts learnt during the Master course (specifically in Management, Innovation and IT business), to turn Secretify into a successful market launch, having the technical and business knowledges, in order to reduce the risks and to adapt to the market.

Achieving business and IT alignment from organisational learning perspectives

Business and IT alignment has continued as a top concern for business and IT executives for almost three decades. Many researchers have conducted empirical studies on the relationship between business-IT alignment and performance. Yet, these approaches, lacking a social perspective, have had little impact on sustaining performance and competitive advantage. In addition to the limited alignment literature that explores organisational learning that is represented in shared understanding, communication, cognitive maps and experiences. Hence, this paper proposes an integrated process that enables social and intellectual dimensions through the concept of organisational learning. In particular, the feedback and feed- forward process which provide a value creation across dynamic multilevel of learning. This mechanism enables on-going effectiveness through development of individuals, groups and organisations, which improves the quality of business and IT strategies and drives to performance.

Exploring business and IT alignment mechanisms: toward a learning perspective

Numerous studies have attempted to develop strategic alignment mechanisms. The strategic alignment mechanism is broken down into two categories namely: strategy process and strategy content. Our review shows that alignment research has been carried out in isolation. We see this as having had the effect of limiting the extent to which executives can understand elements of performance. We confer with a number of researchers in postulating that using a mechanism such as multilevel learning to combine strategy content and strategy process under one metaphor can greatly facilitate, through exploration and exploitation, the understanding not only of human interactions within a firm, but also of the interaction existent between a firm and its environment. The findings in this study further support the idea of integrating strategy process and content to have a better understating of alignment maturity and impact on business performance. It also elaborates the affect of misalignment in companies on performance.

Business-IT Alignment in PSS Value Networks: A Capability-Based Framework

Part 8: Business Strategies Alignment

Aligning business and IT from multi-level learning perspectives

Business and IT alignment is increasingly acknowledged as a key for organisational performance. However, alignment research lack to mechanisms that enable for on-going process with multi-level effects. Multi-level learning allows on-going effectiveness through development of the organisation and improved quality of business and IT strategies. In particular, exploration and exploitation enable effective process of alignment across dynamic multi-level of learning. Hence, this paper proposes a conceptual framework that links multi-level learning and business-IT strategy through the concept of exploration and exploitation, which considers short-term and long-term alignment together to address the challenges of strategic alignment faced in sustaining organisational performance.