Congratulations, you're pre-approved! : an analysis of credit limit upselling letters

Consumer Action commissioned Dr Paul Harrison, Deakin Business School, Deakin University and Marta Massi, School of Marketing and Communication, Lumsa University (Rome), to study the psychological aspects of one form of credit marketing – unsolicited credit card limit-increase offers (UCCLIOs). The researchers studied 21 UCCLIO letters – 17 provided by consumers and four provided by banks – and applied theories developed from previous research in the fields of marketing, consumer behavior, behavioural economics and cognitive psychology, to describe likely ways in which UCCLIO’s influenced consumer behavior and decision making. The researchers make some recommendations from a behavioural perspective based on their findings, and Consumer Action proposes how these findings might be applied to consumer policy.

African heart, Eastern mind : the transcendent experience through improvised music

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Employee psychological contracts

This thesis concerns the psychological contracts of employees. A psychological contract is an employee’s perception that: 1) an employer has certain obligations to them, and 2) in return, they have obligations as employees. A psychological contract is therefore a set of subjectively perceived reciprocal obligations. The psychological foundations of this construct are linked with cognitive schemas and social exchange theories. While the concept of psychological contracts was first proposed in the early 1960s, it has only been operationalised for empirical study in the last decade. The purpose of the thesis was to increase the understanding of the content and structure of employee psychological contracts and their links with career cognitions. The specific aims of the thesis were to: 1) examine the relational-transactional dimensions of psychological contracts, 2) develop a comprehensive set of workplace obligations for use with employees, 3) consider alternative dimensions of employee psychological contracts, 4) demonstrate reciprocity between obligations, and 5) determine whether psychological contracts directly affect career cognitions. The thesis contains four quantitative studies. Data were collected using self-report questionnaires that contained both established and new measures. Most participants were employees from a large insurance company, government vocational services or educational institutions. The analyses included canonical correlation, factor analysis, development of measurement models and structural analysis. The findings did not strongly support a distinction between relational and transactional obligations. Instead, a five-factor model of psychological contracts emerged from an expanded set of workplace obligations when it was used with two separate employee samples. This model demonstrated reciprocal relationships between the dimensions of employee and employer obligations. It was also found that alternative dimensions of the psychological contract have a direct influence on organisational commitment and career satisfaction. The thesis supports several general conclusions about the nature of employee psychological contracts, appropriate measures and future research. General workplace obligations that apply across different workplaces can be found, and these should continue to be refined. Such workplace obligations group in meaningful ways, and they can be usefully studied in terms of employer support and employee attitudes to work, rather than in terms of relational and transactional dimensions. Furthermore, this thesis shows that reciprocity in psychological contracts can be demonstrated by correlations between dimensions of employee and employer obligations. The measure used for studying reciprocity was new, and it requires further work. However, this measure is as reliable and valid as any currently available. Measurement is the single most urgent issue facing researchers. Finally, this thesis provides sufficient empirical evidence to support the claim that psychological contracts are an important variable for the understanding of careers.

Psychological impact of breast and prostate cancer on patients and partners

Aims to identify and describe the psychological experiences of breast and prostate cancer patients and their partners, in terms of adjustment, coping and support issues.

Application of the psychological contract to occupational safety

Psychological contracts were applied to occupational safety. A psychological contract of safety measure was developed and validated, and a model of safety developed to investigate breach and fulfilment of the psychological contract of safety. Findings suggest that the psychological contract of safety impacts safety attitudes and safety behaviour.

Psychological impact of DAFNE training in adults with Type 1 diabetes

This thesis investigated the psychological impact of an education intervention, Dose Adjustment for Normal Eating (DAFNE), in adults with type 1 diabetes. The results demonstrated that the education programme improved participants' subjective wellbeing, self-efficacy and reduced diabetes-related distress compared to a comparison group that engaged in usual care. The portfolio examined the use of mindfulness-based strategies, in particular Acceptance and Commitment Therapy (ACT) in four case studies which illustrated that the impact of the therapy is directly related to the the willingness of the client to engage in the practices.

Body image and psychological, social, and sexual functioning

This thesis examined the nature of the body image construct, as well as the relationships between body image and self-esteem, depression, anxiety, and social functioning. Body image was demonstrated to play an important role in the everyday lives of adolescent boys and girls, and men and women throughout adulthood.

Psychological deficits and abundances among domestically violent offenders and non-offenders

The thesis compared domestically violent men and non-offenders on a number of psychological constructs. The results indicated that, with the exception of attitudes towards women, there were no significant differences between the groups. The thesis examined practical implications of the results for the assessment and treatment of domestically violent offenders. The professional portfolio examines, in four case studies, the purported link between childhood abuse and subsequent maladjustment in the adult.

Spectator, Fetish, Gaze

This thesis argues for a contemporary concept of the gaze. A brief history of film and of psychoanalysis sets up the history of the spectator, of the fetish and of the gaze. From this context, the contemporary spectating process is examined through the film "Boys don't cry".

The psychological and relationship impact of erectile dysfunction

This thesis demonstrated that Australian men with erectile dysfunction (ED) experience poorer levels of masculinity, self-esteem, quality of life, sexual satisfaction and relationship satisfaction than do men without ED. The implications of these findings for the current medical approach to treating this sexual dysfunction were discussed. The portfolio explores grief following elective abortion and reflects on how grief responses may present in post-abortion counselling. The potential utility of grief therapy to this counselling is demonstrated in four case studies.

Psychological study of consumer novelty seeking and mass media consumption

The thesis integrates theory from psychology and marketing, finding that those with an innate desire to seek out information on new products / brands are motivated to do so by aspects of regulatory focus, needs for uniqueness, and their susceptibility to interpersonal influence. In turn, these people consume more media and have higher information exposure.

Coping with unemployment : impact on psychological health

Investigates alternative solutions to promoting psychological health during unemployment. Unemployed people who engage in meaningful leisure activity, who had a pro-active approach to coping, and utilised more social support networks, demonstrated better psychological adjustment. Suggests that such activities may contribute to re-employment.

Psychological factors and the sexuality of pregnant and postpartum women

This longitudinal research found that women reported significant decreases in sexual desire, frequency of intercourse, and sexual satisfaction during pregnancy and at three and six months after childbirth. The psychological factors examined (role quality, relationship satisfaction, fatigue, life satisfaction, and depression) influenced women's changing sexuality over the perinatal period.

Red shoes : obsessive and contagious narratives

The fairytale motif of the red shoes continues to fascinate many contemporary authors and artists. What inspires these obsessive and contagious narratives? The raw, unfettered femaleness of the red shoes, reminiscent of the pre-oedipal realm, suggests a means of escaping confining patriarchal conceptions of woman, desire and creativity.

Impact of depression on intimate relationships

Three studies were designed to investigate the intimate relations of people with depression. The results indicated that people with depression and partners of people with depression reported a lower: sexual frequency, sexual satisfaction, relationship satisfaction, level of communication and engagement, positive view of their partner, and more stressors and sexual dysfunctions than the non-depressed comparison group.