Critical success factors for stakeholder management: construction practitioners' perspectives

Although various factors have been identified as important for accomplishing successful stakeholder management, few studies appear to have undertaken a comparative analysis of practitioners’ views on the relative importance of critical success factors (CSFs) for stakeholder management in construction projects. In an attempt to fill this research gap, a questionnaire survey was conducted in Hong Kong to collect the opinions of construction practitioners regarding the relative importance of CSFs for stakeholder management. Findings from this study show that all 15 selected CSFs are regarded as critical by most respondents for the success of stakeholder management in construction projects. The factor regarding social responsibilities is considered most important for managing stakeholders. Although correlations between CSFs and types of projects and organizations were statistically significant, these were not particularly strong. Also, even though there is a general consensus on the rankings of the CSFs among different respondents, the detailed pairwise comparisons actually show the existence of a few differences in perceptions on the relative importance of the CSFs. Therefore, the working priorities of project managers for managing stakeholders are context specific, depending on the nature, client sector, and cost of the project, and also on their organizations and management levels in the organization. These findings should help project managers become more aware of their responsibilities and the relative importance of issues for management stakeholders.

Exploring critical success factors for stakeholder management in construction projects

With a focus on different aspects of stakeholder management, various sets of critical success factors (CSFs) have been suggested in the literature. It is crucial to explore the relative importance and groupings of these factors. This paper aims to identify CSFs associated with stakeholder management in construction projects, and explore their ranking and underlying relationship. 15 CSFs were identified through a literature review, and consolidated by interviews and pilot studies with professionals in construction industry. A questionnaire instrument containing these 15 CSFs was sent out to project managers in Hong Kong, and 183 completed questionnaires were retrieved. The top three ranked factors for stakeholder management were "managing stakeholders with social responsibilities", "assessing the stakeholders' needs and constraints to the project", and "communicating with stakeholders properly and frequently". Using factor analysis and considering the high importance of the factor "managing stakeholders with social responsibilities", the 15 CSFs were grouped into five dimensions namely, precondition factor, stakeholder estimation, information inputs, decision making, and sustainable support. All these five groupings and their relationship were included in a framework for successful stakeholder management in construction projects. These findings help to clarify what the high prioritized factors are, and could also be used as an assessment tool to evaluate the performance of stakeholder management and thus help to identify areas for improvement.

Critical success factors for business intelligence systems

The implementation of a business intelligence (BI) system is a complex undertaking requiring considerable resources. Yet there is a limited authoritative set of critical success factors (CSFs) for management reference because the BI market has been driven mainly by the IT industry and vendors. This research seeks to bridge the gap that exists between academia and practitioners by investigating the CSFs influencing BI systems success. The study followed a two-stage qualitative approach. Firstly, the authors utilised the Delphi method to conduct three rounds of studies. The study develops a CSFs framework crucial for BI systems implementation. Next, the framework and the associated CSFs are delineated through a series of case studies. The empirical findings substantiate the construct and applicability of the framework. More significantly, the research further reveals that those organisations which address the CSFs from a business orientation approach will be more likely to achieve better results.

Empirical investigation of critical success factors for implementing business intelligence systems in multiple engineering asset management organisations

Engineering asset management organisations (EAMOs) are increasingly motivated to implement business intelligence (BI) systems in response to dispersed information environments and compliance requirements. However, the implementation of a business intelligence (BI) system is a complex undertaking requiring considerable resources. Yet, so far, there are few defined critical success factors (CSFs) to which management can refer. Drawing on the CSFs framework derived from a previous Delphi study, a multiple-case design was used to examine how these CSFs could be implemented by five EAMOs. The case studies substantiate the construct and applicability of the CSFs framework. These CSFs are: committed management support and sponsorship, a clear vision and well-established business case, business-centric championship and balanced team composition, a business-driven and iterative develop ment approach, user-oriented change management, a business-driven, scalable and flexible technical framework, and sustainable data quality and integrity. More significantly, the study further reveals that those organisations which address the CSFs from a business orientation approach will be more likely to achieve better results.

Business intelligence systems implementation : testing a critical success factors framework in multiple cases

This paper presents and discusses the critical success factors (CSFs) influencing the implementation of business intelligence (BI) systems. Based on a preliminary critical success factors (CSFs) framework, multiple case studies approach was applied to investigate the CSFs influencing BI systems implementation in seven large engineering enterprises. The empirical findings demonstrate a clear trend towards multidimensional challenges involved in such resourceful and complex undertaking. The CSFs exist in various dimensions composed of organisation, process, and technology perspectives. More significantly, the study reveals that a more fundamental issue concerning the business needs of BI systems may, in the end, impede BI systems success. That is, BI stakeholders are urged to apply a business-orientation approach in tackling implementation challenges and ensuring buy-in from business stakeholders.

Contests with the probability of a draw : a stochastic foundation

This article proposes a stochastic foundation for the contest success function (CSF for short) with a richer structure on the set of possible outcomes of the contest. Specifically, the analysis allows for the possibility of a draw, so that no contestant can claim a victory over all other players. Under plausible conditions, this article not only discovers new functional forms of CSFs, but also shows the newly derived CSFs have very different properties in equilibrium to those of conventional CSFs. For example, in contrast to the CSFs discussed in the contest literature, which always generate a unique pure strategy Nash equilibrium, the newly discovered CSFs admit the possibility of multiple equilibria.

State-of-the-art review and critical success factors for mobile business intelligence

Due to ubiquitous information requirements, market interest in mobile business intelligence (BI) has grown markedly. However, mobile BI market is a relatively new area that has been driven primarily by the IT industry. Yet, there is a lack of systematic study on the critical success factors for mobile BI. This research reviews the state-of-the-art of mobile BI, and explores the critical success factors based on a rigorous examination of the academic and practitioner literature. The study reveals that critical success factors of mobile BI generally fall into four key dimensions, namely security, mobile technology, system content and quality, and organisational support perspectives. The various research findings will be useful to organisations which are considering or undertaking mobile business intelligence initiatives.

Managing the implementation of business intelligence systems : a critical success factors framework

The implementation of a BI system is a complex undertaking requiring considerable resources. Yet there is a limited authoritative set of CSFs for management reference. This article represents a first step of filling in the research gap. The authors utilized the Delphi method to conduct three rounds of studies with 15 BI system experts in the domain of engineering asset management organizations. The study develops a CSFs framework that consists of seven factors and associated contextual elements crucial for BI systems implementation. The CSFs are committed management support and sponsorship, business user-oriented change management, clear business vision and well-established case, business-driven methodology and project management, business-centric championship and balanced project team composition, strategic and extensible technical framework, and sustainable data quality and governance framework. This CSFs framework allows BI stakeholders to holistically understand the critical factors that influence implementation success of BI systems.

Extending the understanding of critical success factors for implementing business intelligence systems

Extant studies suggest implementing a business intelligence (BI) system is a costly, resource-intensive and complex undertaking. Literature draws attention to the critical success factors (CSFs) for implementation of BI systems. Leveraging case studies of seven large organizations and blending them with Yeoh and Koronios's (2010) BI CSFs framework, our empirical study gives evidence to support this notion of CSFs and provides better contextual understanding of the CSFs in BI implementation domain. Cross-case analysis suggests that organizational factors play the most crucial role in determining the success of a BI system implementation. Hence, BI stakeholders should prioritize on the organizational dimension ahead of other factors. Our findings allow BI stakeholders to holistically understand the CSFs and the associated contextual issues that impact on implementation of BI systems.

Integration of design for reverse logistics and harvesting of information: a research agenda

The literature is replete with treatises advocating the immense benefits of reverse logistics (RL) systems for organisations in terms of alleviating environmental concerns and enhancing the level of productivity. Nevertheless, implementing RL in organisations is fraught with complications with its success largely riding on fulfilling the requirements prescribed by the critical success factors (CSFs) of RL. Despite the voluminous body of knowledge on RL in the extant literature, operational aspects of RL have overshadowed some central strategic prerequisites for the success of RL systems. Drawing upon an integrative literature review, this paper provides an insight into different aspects of the implementation of RL practices. The central role of the integration of design for reverse logistics (DfRL) and harvesting of information (HoI) in the effective implementation of RL systems is then established and clarified through developing a conceptual framework. The paper concludes by putting forward an agenda for research.

Biodigestão anaeróbia de dejetos de suínos com e sem separação da fração sólida em diferentes tempos de retenção hidráulica

O objetivo deste trabalho foi avaliar o processo de biodigestão anaeróbia utilizando dejetos de suínos, com e sem separação da fração sólida, considerando-se diferentes tempos de retenção hidráulica. Para tanto, foram utilizados biodigestores tubulares semicontínuos abastecidos com água residuária de suinocultura, com e sem separação da fração sólida (CSFS e SSFS, respectivamente), manejados com tempos de retenção hidráulica (TRH) iguais a 36; 29; 22 e 15 dias. A eficiência dos tratamentos foi avaliada pela redução dos números mais prováveis de coliformes totais e fecais, teores de fibra em detergentes neutro e ácido, demandas química e bioquímica de oxigênio e dos potenciais de produção de biogás e metano. A qualidade do biofertilizante foi avaliada quanto aos teores de macro e micronutrientes. A separação da fração sólida acarretou decréscimo nos teores de fibra dos afluentes, o que contribuiu para o aumento da eficiência da produção de metano. Foram observados valores de 0,47 e 0,75 m³ CH4 kg-1 SV adicionado para os afluentes SSFS e CSFS, respectivamente, no TRH de 15 dias. Com o aumento do TRH, houve acréscimo médio de 50% no potencial de produção de metano kg-1 de SV adicionado. Não foram observadas diferenças significativas nas reduções de coliformes fecais e totais, sendo a maior redução de 3,6 10(9) para 3,6 10² NMP 100 mL-1 para o TRH de 36 dias CSFS.

Potencial de produção de biogás remanescente nos efluentes de biodigestores abastecidos com dejetos de suínos, com e sem separação da fração sólida, e conduzidos sob diferentes tempos de retenção hidráulica

O objetivo foi avaliar o potencial poluidor remanescente dos efluentes de biodigestores abastecidos com dejetos de suínos com separação da fração sólida (CSFS) e sem separação da fração sólida (SSFS), e conduzidos sob diferentes tempos de retenção hidráulica (TRH). Os efluentes utilizados eram de biodigestores semicontínuos manejados com TRH de 15; 22; 29 e 36 dias, com e sem separação da fração sólida. Foram utilizados biodigestores batelada, que permaneceram em operação por todo o tempo em que houve produção de biogás (60 dias). Foram avaliadas a produção e a qualidade do biogás, bem como os potenciais de produção por kg de sólidos totais e sólidos voláteis, e as demandas química e bioquímica de oxigênio. Utilizou-se do delineamento inteiramente casualisado, em esquema fatorial 2x4, com três repetições por tratamento. Foram encontrados potenciais de produção de 385 e 117 litros de CH4kg-1 de SV adicionados no material SSFS e CSFS, respectivamente, no menor TRH (15 dias), e potenciais de produção de 74 e 18 litros de CH4kg-1 de SV adicionados no material SSFS e CSFS, respectivamente, no maior TRH (36 dias).

Proposta de uma estrutura de gestão do conhecimento para uma empresa de grande porte do setor alimentício

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

Fatores facilitadores e inibidores no uso das comunidades de prática: um estudo de caso em uma empresa alemã

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

Identificação, priorização e análise dos fatores críticos de sucesso na implantação da fábrica digital em uma empresa

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)