Elementos de confiança e cultura organizacional que dificultam a gestão pro processos na área de tecnologia da informação e telecomunicações de uma empresa de energia

Este estudo é dedicado à compreensão dos fatores culturais e de confiança que dificultam o alinhamento por processos na área de Tecnologia da Informação e Telecomunicações de uma empresa de economia mista. Visa compreender e traduzir o modo como a cultura dessa organização impacta nos resultados alcançados pelo modelo de gestão por processos vigente. Fazendo uso de referencial teórico das áreas de estudo de cultura organizacional, cultura nacional e confiança nas organizações, este estudo buscou alinhar estes conhecimentos por meio de um viés ainda pouco explorado no ambiente acadêmico. Aqui fizemos uso do conceito de cultura como um meio e não como um fim em si, associando classificação da cultura em dimensões, os traços da cultura brasileira e os estudos de “confiança” numa mescla ordenada de conceitos capaz de nos responder à questão de pesquisa. Esta pesquisa representa o resultado de um esforço de imersão nas rotinas da organização e descrição dos seus elementos culturais por meio de observação e entrevistas no ambiente estudado. Por fim, este trabalho se destina a contribuir ao aprimoramento dos processos para atingir melhores resultados na TIC.

Estudo sobre a cooperação informal em uma equipe de operações especiais: aprofundando a análise da confiança e seus antecedentes no BOPE

O objetivo deste trabalho foi aprofundar a compreensão do modelo de coordenação informal no Batalhão de Operações Policiais Especiais da Polícia Militar do Estado do Rio de Janeiro - BOPE/RJ, uma unidade policial de operações especiais. Numa primeira etapa, conduzimos uma análise bibliográfica e documental sobre a confiança e seus antecedentes, tomando como base estudos anteriores realizados nesta unidade. Posteriormente, realizamos uma análise quantitativa, utilizando um banco de dados existente, fruto de esforços de pesquisa anteriores quando foi aplicado um questionário para os policiais desta unidade. Ao final de nossas análises, confirmamos a existência de uma relação direta e negativa entre distância de poder e confiança profissional no líder, ou seja, quanto maior a distância de poder, menor é a confiança profissional no líder. Comprovamos também que, quanto maior a percepção de acessibilidade, confiabilidade e transparência da informação compartilhada com os membros de uma equipe, maior é a confiança pessoal no líder. Além disso, quanto maior a percepção de compartilhamento e delegação de autoridade no processo de decisão do BOPE/RJ maior a confiança pessoal no líder.

Fenômeno vivido por familiares de pacientes internados em unidade de terapia intensiva

COMASSETTO, Isabel, ENDERS, Bertha Cruz. Fenômeno vivido por familiares de pacientes internados em Unidade de Terapia Intensiva. Revista Gaúcha de Enfermagem., Porto Alegre(RS), v.30,n., p.46-53. Mar. 2009. Disponivel em: < http://www.seer.ufrgs.br/index.php/RevistaGauchadeEnfermagem/search/results>.

A confiança interorganizacional nas compras

This research is part of the field of organizational studies, focusing on organizational purchase behavior and, specifically, trust interorganizational at the purchases. This topic is current and relevant by addressing the development of good relations between buyer-supplier that increases the exchange of information, increases the length of relationship, reduces the hierarchical controls and improves performance. Furthermore, although there is a vast literature on trust, the scientific work that deal specifically at the trust interorganizational still need further research to synthesize and validate the variables that generate this phenomenon. In this sense, this investigation is to explain the antecedents of trust interorganizational by the relationship between the variable operational performance, organizational characteristics, shared values and interpersonal relationships on purchases by manufacturing industries, in order to develop a robust literature, most consensual, that includes the current sociological and economic, considering the effect of interpersonal relationships in this phenomenon. This proposal is configured in a new vision of the antecedents of interorganizational trust, described as significant quantitative from models Morgan and Hunt (1994), Doney and Cannon (1997), Zhao and Cavusgil (2006) and Nyaga, Whipple, Lynch (2011), as well as qualitative analysis of Tacconi et al. (2011). With regard to methodological aspects, the study assumes the form of a descriptive, survey type, and causal trace theoretical and empirical. As for his nature, the investigation, explicative character, has developed a quantitative approach with the use of exploratory factor analysis and structural equation modeling SEM, with the use of IBM software SPSS Amos 18.0, using the method of maximum verisimilitude, and supported by technical bootstraping. The unit of analysis was the buyer-supplier relationship, in which the object under investigation was the supplier organization in view of the purchasing company. 237 valid questionnaires were collected among key informants, using a simple random sampling developed in manufacturing industries (SIC 10-33), located in the city of Natal and in the region of Natal. The first results of descriptive analysis demonstrate the phenomenon of interorganizational trust, in which purchasing firms believe, feel secure about the supplier. This demonstration showed high levels of intensity, predominantly among the vendors that supply the company with materials that are used directly in the production process. The exploratory and confirmatory factor analysis, performed on each variable alone, generated a set of observable and unobservable variables more consistent, giving rise to a model, that needed to be further specified. This again specify model consists of trajectories was positive, with a good fit, with a composite reliability and variance extracted satisfactory, and demonstrates convergent and discriminant validity, in which the factor loadings are significant and strong explanatory power. Given the findings that reinforce the model again specify data, suggesting a high probability that this model may be more suited for the study population, the results support the explanation that interorganizational trust depends on purchases directly from interpersonal relationships, sharing value and operating performance and indirectly of personal relationships, social networks, organizational characteristics, physical and relational aspect of performance. It is concluded that this trust can be explained by a set of interactions between these three determinants, where the focus is on interpersonal relationships, with the largest path coefficient for the factor under study

Auto-eficácia de alunos de administração: um estudo com concluintes do curso de graduação em Administração no Estado do Pará

The current study presents the characteristics of self-efficacy of students of Administration course, who work and do not work. The study was conducted through a field research, descriptive, addressed quantitatively using statistical procedures. Was studied a population composed of 394 students distributed in three Higher Education Institutions, in the metropolitan region of Belém, in the State of Pará. The sampling was not probabilistic by accessibility, with a sample of 254 subjects. The instrument for data collection was a questionnaire composed of a set of questions divided into three sections: the first related to sociodemographic data, the second section was built to identify the work situation of the respondent and the third section was built with issues related to General Perceived Self-Efficacy Scale proposed by Schwarzer and Jerusalem (1999). Sociodemographic data were processed using methods of descriptive statistics. This procedure allowed characterizing the subjects of the sample. To identify the work situation, the analysis of frequency and percentage was used, which allowed to classify in percentage, the respondents who worked and those that did not work, and the data related to the scale of self-efficacy were processed quantitatively by the method of multivariate statistics using the software of program Statistical Package for Social Sciences for Windows - SPSS, version 17 from the process of Exploratory Factor Analysis. This procedure allowed characterizing the students who worked and the students who did not worked. The results were discussed based on Social Cognitive Theory from the construct of self-efficacy of Albert Bandura (1977). The study results showed a young sample, composed the majority of single women with work experience, and indicated that the characteristics of self-efficacy of students who work and students who do not work are different. The self-efficacy beliefs of students who do not work are based on psychological expectations, whereas the students who work demonstrated that their efficacy beliefs are sustained by previous experiences. A student who does not work proved to be reliant in their abilities to achieve a successful performance in their activities, believing it to be easy to achieve your goals and to face difficult situations at work, simply by invest a necessary effort and trust in their abilities. One who has experience working proved to be reliant in their abilities to conduct courses of action, although know that it is not easy to achieve your goals, and in unexpected situations showed its ability to solve difficult problems

História oral de vida de pacientes transplantados renais: novos caminhos a trilhar

The therapeutic possibilities for chronic renal failure closely are related to the biological and social condition, and in this perspective the renal transplant is considered the best option, for providing quality of life better. This study it objectified to apprehend, by means of the rescue of the verbal history of life of the kidney transplant patients, the experiences lived since the diagnosis of the renal to the current with the current therapeutic modality. One is about a study of qualitative boarding, exploratory and descriptive, having the verbal history of life as a technique and method. The colony was formed with the ten first kidney transplant patients of the Rio Grande of the North, taken care of in the clinic of the Nephrology in the University Hospital Onofre Lopes-UFRN, located in the city of Christmas-RN. The net was composed for collaborators of both the sex, in the age band between 21 and 56 years of age, submitted it more than has one year to the renal transplant and that, in some cases, together of its familiar ones, they had voluntarily accepted to participate of the study. The first collaborator interviewed for this was excluded not to desire to participate the study more than. After approval for the Committee of Ethics in Search of the UFRN, we carry through the collection of data, by means of a halfstructuralized interview, recorded individually, in environment chosen for the collaborators. We carry through the transcription of the interviews and later we return to the interviewed ones so that the same ones made the conference, what it made possible in them to carry through the transcriation, after consecutive readings. We analyze the stories by means of the analysis of content of Bardin. Guiding the analysis of the stories of the collaborators, we find three axles thematic: Impact in the social relations, Impact in the social condition and Behavior front the illness and treatment. We conclude in this study that the loss of the renal function reed-echo drastically in the life of the collaborators, but that the acceptance of the pathological condition emerged, mainly for the support of the family and in the belief in God. The renal transplant was seen as the chance for a new life, however, so that they reach an improvement in the quality of life, other questions must be optimized, as the guarantee of constitutional laws, the rescue of the citizenship and offer of bigger support of the professionals of the health, family and society for the confrontation of the problems generated for the chronic renal illness and its treatments

Um Estudo de Politicas e Práticas do uso do GNV no transporte público urbano do Brasil

The use of Natural Gas Vehicle has had a fast increase lately. However, in order to have a continuous success this Program needs to develop converting devices of Otto-cycle engines, gasoline or alcohol, to the use of NGV (Natural Gas Vehicle) that presents low cost, maintaining the same original development of the vehicle and low level of emissions, considering the PROCONVE rules. Due to the need to diversify the matrix in order to avoid energetic dependence and due to strict pollution control, it has increased in the Brazilian market the number of vehicles converted to the use of NGV. The recent regulation of the PROCONVE, determining that the converted engines with kits should be submitted to emission testing, comes to reinforce the necessity of the proposed development. Therefore, if we can obtain kits with the characteristics already described, we can reach a major trust in the market and obtain an increase acceptance of the vehicle conversion for NGV. The use of natural gas as vehicle fuel presents several advantages in relation to liquid fuels. It is a vehicle fuel with fewer indexes of emissions when compared to diesel; their combustion gases are less harmful, with a major level of safety than liquid fuels and the market price is quite competitive. The preoccupation that emerges, and the motivation of this project, is to know which are the main justifications for such technology, well accepted in other countries, with a low index or emission, with a high level of safety, where its maintenance becomes low, reminding that for this it is necessary that this technology has to be used properly, and once available in the market will not motivate interest in the urban transportation companies in Brazil, in research centers in general. Therefore this project exists to show the society in a general way the current vision of the main governmental factors, of the national research centers and of the private companies concerning the use of natural gas vehicles in urban transport vehicles, in order to give a major reliability to the population as well as to motivate national market competitiveness with a low cost and reliable product and to enrich the national technology

O conceito de participação em João Escoto Eriúgena

This thesis aims at studying the concept of participation according to John Scotus Eriugena. The development of our research is based on an identification of Eriugena s sources, investigating the concept of participation since Dyonisus and the Greek Christian fathers, until the Periphyseon. To Eriúgena, the terms that are brought together in participation God, causes, and effects are, while everything that falls out of participation is not. Leaning on his understanding of the relation between cause and effect, according to which the effects participate in the cause and somehow are contained in it, he told us that all things and beings subsist eternally in God, and that God can signify Himself through the created things and beings. To Eriugena, creatures exist because they participate in the Divine Nature and receive their being from It, for nothing truly exists outside of It.

Fatores capazes de influenciar o apoio dos residentes ao desenvolvimento do turismo religioso em Santa Cruz - RN

This study is about the primary stakeholder management - the resident community, given its participation and support for the development of tourism in touristic destinations. It has as a general aim to analyze the factors that are capable to influence the residents‟ support to the development of religious tourism in Santa Cruz, RN, and the existing interrelationships between factors. In order to achieve this objective, it was necessary to use exploratory and descriptive research, followed by a quantitative approach through questionnaires with 422 residents of Santa Cruz -RN. The study was based on the variables relationship model proposed by Nunkoo and Ramkissoon (2012), it was also used the technique of Structural Equation Modeling - SEM, aiming to explain the relationships between the constructs studied. The results found on the survey suggest that the more residents realize the benefits generated by tourism, as well as trust in government actors in charge of tourism development, the more there will be a propensity to support the development of religious tourism. This result is similar to the one found in the study of Nunkoo and Ramkissoon (2012). We conclude that the structural model that best represents the reality of Santa Cruz -RN is composed of the factors: benefits, costs, and confidence in governmental actors, which are able to influence the support of Santa Cruz‟s residents for the development of religious tourism. It is also noteworthy that it was found a highly significant connection between the factors benefits perceived from tourism and confidence in governmental actors and between both of them, the political support for tourism

Traços de personalidade e habilidades sociais em universitários

O presente estudo teve como objetivo analisar as relações entre habilidades sociais e traços de personalidade englobados por socialização, no modelo dos Cinco Grandes Fatores. O Inventário de Habilidades Sociais (IHS) foi utilizado para a mensuração de habilidades sociais, e para avaliação do nível de socialização foi escolhida a Escala Fatorial de Socialização (EFS). A amostra foi composta por 126 estudantes universitários com média de idade de 21 anos (DP=3,37), e 53,5% eram homens. Os resultados da IHS e EFS foram comparados para os sexos, encontrando-se diferenças estatisticamente significativas para seis das dez medidas realizadas no estudo. Foram encontradas correlações significativas entre amabilidade, auto-afirmação e o total do IHS. Pró-sociabilidade correlacionou-se com auto-afirmação e autocontrole. Confiança nas pessoas apresentou correlações significativas com enfrentamento, auto-afirmação e autocontrole. Os resultados indicam que, efetivamente, a personalidade pode influenciar diferentes aspectos da habilidade social.

Social Panorama of Latin America 2012

Includes bibliography

Enriquecimento de dados: uma pré-etapa em relação à limpeza de dados

Pós-graduação em Ciência da Computação - IBILCE

A construção da defesa da concorrência no MERCOSUL: uma perspectiva construtivista - cooperação e interesses nas relações internacionais

Pós-graduação em Relações Internacionais (UNESP - UNICAMP - PUC-SP) - FFC

Convivendo com HIV/AIDS: fatores que influenciam na qualidade de vida e condição de saúde bucal

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

A história da matemática como metodologia de ensino da matemática: perspectivas epistemológicas e evolução de conceitos

Somos frequentemente tachados de uma população sem memória, não por não termos passado, isso seria absurdo sendo que nossa pátria é responsável por várias construções culturais e conquistas científico-tecnológicas. O problema reside no caráter de negligência que a maioria da população está habituada quando da conservação dos bons valores e saberes. Sendo assim, muitas atividades e procedimentos são tratados com descaso por esta parte da população. Não estamos tratando aqui apenas da população com pouco ou nenhum acesso à educação, mas das classes intelectualizadas que confiam na ciência como algo acabado e sem fundamentação histórica, uma vez que primam pelos resultados obtidos e não pelos meios de construção destes conhecimentos. É neste contexto que julgamos se justificar nossa asserção epistemológica. Possuímos o entendimento de que nada relacionado ao processo de ensino deve ser tratado sem uma formação conceitual paltada na sua história. Isto por acreditarmos que somente após um ato de reflexão sobre as ações praticadas no cotidiano acadêmico, podemos perceber as devidas relações incorporadas ao campo da consciência pessoal, social e cultural. Tendo incorporado tal ideal, sentimos a necessidade de respaldo no certame da Educação Matemática, mais especificamente em se tratando da defesa da História da Matemática como metodologia de ensino. Para tanto investigamos por meio de um questionário as posições quanto à educação, à história e à matemática de diversos professores da rede pública e particular de ensino. Os pensamentos destes professores foram de grande importância para moldar as formas com que abordaríamos nossa defesa da história como metodologia de ensino da matemática. Julgamos importante, ainda, explicitar nossa maneira de conceber a reflexão por meio da construção do conhecimento, sendo este tratado tanto em cunho filosófico como psicológico. A construção da dissertação não estaria completa se não discutíssemos as formas de percepção da história no decorrer dos tempos e a nossa concepção da história como metodologia de ensino. Por isso fizemo-lo, com a esperança de estarmos contribuindo para a melhoria da postura dos professores de matemática em sala de aula e da consciência de que devemos ter memória da construção de nossos saberes.