Personal Support Workers' Experience of Collaboration in a Long-Term Care Facility in Rural Ontario

The growing complexity of healthcare needs of residents living in long-term care necessitates a high level of professional interdependence to deliver quality, individualized care. Personal support workers (PSWs) are the most likely to observe, interpret and respond to resident care plans, yet little is known about how they experience collaboration. This study aimed to describe PSWs’ current experiences with collaboration in long-term care and to understand the factors that influenced their involvement in collaboration. A qualitative approach was used to interview eight PSWs from one long-term care facility in rural Ontario. Thematic analysis revealed three themes: valuing PSWs’ contributions, organizational structure, and individual characteristics and relationships. Collaboration was a difficult process for PSWs who felt largely undervalued and excluded. To improve collaboration, management needs to provide opportunities for PSWs to contribute and support the development of relationships required to collaborate.

Pelham Cares Inc. fonds, 1980-2015

The beginnings of Pelham Cares occurred in 1982 when the Mayor of Pelham, Eric Bergenstein, received a letter from Janet Hassall, a social worker with Niagara Regional Home Care. Hassall requested that a Social Service Committee be established in Pelham to address gaps in community services, a practice that several other communities in the Region had adopted. Such committees were commonly composed of church parishioners, so Bergenstein contacted Canon J. Nowe of the Holy Trinity Anglican Church, who expressed an interest in participating in such a committee. Bergenstein arranged a meeting in June, 1982 at the United Church Hall in Fonthill, for any interested parties to learn more about the existing Social Service Committees in the Region. The meeting was not part of a Town Council project, but rather an initiative undertaken by Mayor Bergenstein in a personal capacity. Subsequent meetings chaired by Eric Bergenstein were held throughout the remainder of that year, during which the name of Pelham Cares was decided, a steering committee established, and services to be offered were determined. These initially included “visits with the lonely, the shut-ins, at home, hospital or on an outing ; run errands for those who are “stuck”; step in, in emergencies, or regularly, to free a parent or spouse who can’t otherwise get a “break”; in emergencies, provide food, clothing, furniture, medicine and other necessities”. The first official meeting of Pelham Cares occurred in January 1983. Currently, the main services offered by Pelham Cares are a food bank; transportation services to medical appointments; and sponsorship programs to allow youth with limited financial means to participate in sports, recreational and educational activities. The organization also provides emergency food, supplies or short term accommodation due to fire or other catastrophic loss, as well as providing referrals to appropriate organizations or agencies. Pelham Cares is dependent on the funding from community partners such as service clubs, citizens, local businesses, financial institutions and churches. These services are provided by volunteers and one part-time employee. A permanent location for Pelham Cares was established in 2014 with the purchase of a property on Highway 20 East in Fonthill, after a 30 years search for a permanent facility.

Receipt for personal taxes signed by W. M. Gibbon

Receipt for personal taxes signed by W. M. Gibbon, collector, July 20, 1887.

Factores de riesgo que intervienen en la aparición de agresión física del paciente hacia el personal que labora en un hospital psiquiátrico

Tesis (Maestría en Salud Pública con Especialidad en Salud en el Trabajo) UANL

Aplicación del cuestionario de síntomas por personal de enfermería : estudio de campo.

Tesis (Maestría en Enfermería con Especialidad en Salud Mental y Psiquiatría) UANL

Rol de educador del personal de enfermería en cumplimiento materno del esquema básica [sic] de vacunación.

Tesis (Maestría en Enfermería con Especialidad en Salud Comunitaria) UANL

Sistema social y personal de la enfermera en el cuidado del niño con VIH

Tesis (Maestría en Enfermería con Especialidad en Materno Infantil Pediátrica) UANL

Opinión del personal de enfermería respecto a sus registros

Tesis (Maestría en Enfermería con Especialidad en Administración de los Servicios de Enfermería) UANL

Análisis comparativo de métodos de reclutamiento y selección de personal

Tesis (Maestría en Ciecias de la Administración con Especialidaden Relaciones Industriales) UANL

Experiencia y conocimiento del personal de enfermería en la toma dedecisiones clínicas

Tesis (Maestría en Enfermería con Especialidad en Administraciónde Servicios de Enfermería) UANL

Factores que influyen en la participación del personal de enfermería en la educación continua

Tesis (Maestría en Enfermería con Especialidad en Administración de los Servicios de Enfermería) UANL

Herramientas de motivación y efectividad para el personal de la empresa

Tesis (Maestría en Ciencias de la Administración con Especialidad en Relaciones Industriales) UANL

Herramientas de motivación y efectividad para el personal de la empresa

Tesis (Maestría en Ciencias de la Administración con Especialidad en Relaciones Industriales) UANL

Factores de riesgo a los que está expuesto el personal médico, de enfermería y asistente médica en relación a sus actividades en una Unidad de Atención Primaria a la Salud

Tesis (Maestría en Salud Pública con Especialidad en Salud en el Trabajo) UANL

Capacitación del personal para empresas del nuevo milenio

Tesis (Maestría en Ciencias de la Administración con Especialidad en Relaciones Industriales) UANL