State policies and programs to enhance the small business climate /

"October, 1984."

A Status report to Congress : statistical information on women in business /

Shipping list no.: 91-0371-P.

From cookies to computers : small business means jobs : U.S. Small Business Week, May 6-12, 1984.

Cover title.

CDBG : a creative link to small-business development /

"HUD-1071-CPD"--P. [4] of cover.

How to start a quality child care business.

Mode of access: Internet.

The changing business of banking : a study of failed banks from 1987 to 1992.

"June 1994"--Cover.

Extracts from the Business and Professions Code of California Pertaining to Weights and Measures and Petroleum Products

Mode of access: Internet.

Small business problems. The Supreme Court in relation to small business and the Sherman act.

At head of title: 77th Congress, 1st session. Senate Committee print no. 2.

Trixie; or, The Wizard of Fogg Island. A drama, in three acts ... To which is added a description of the costumes, cast of the characters ... and the whole of the stage business ...

Mode of access: Internet.

Report giving the Names of Insurance Companies and Fraternal Societies authorized to do Business in Florida, with a Statement of their Financial Condition and Transactions

Mode of access: Internet.

Applying ontologies to business and systems modelling techniques and perspectives: Lessons learned

For many years in the area of business systems analysis and design, practitioners and researchers alike have been searching for some comprehensive basis on which to evaluate, compare, and engineer techniques that are promoted for use in the modelling of systems' requirements. To date, while many frameworks, factors, and facets have been forthcoming, none appear to be based on a sound theory. In light of this dilemma, over the last 10 years, attention has been devoted by researchers to the use of ontology to provide some theoretical basis for the advancement of the business systems modelling discipline. This paper outlines how we have used a particular ontology for this purpose over the last five years. In particular we have learned that the understandability and the applicability of the selected ontology must be clear for IS professionals, the results of any ontological evaluation must be tempered by economic efficiency considerations of the stakeholders involved, and ontologies may have to be focused for the business purpose and type of user involved in the modelling situation.

Experience as a moderator of involvement and satisfaction on brand loyalty in a business-to-business setting 02-314R

This paper examines the relative influence of two key antecedents of brand loyalty-satisfaction and involvement and the moderating role of experience, using a sample of business buyers. The central argument of this paper is that the strength of the effect of these variables on attitudinal brand loyalty will vary with the level of customer experience with purchasing the service. Building on previous research which examined low-risk, customer product settings [Kim, J., Lim, J.S., & Bhargava, M. (1998). The role of affect in attitude formation: A classical conditioning approach. Journal of the Academy of Marketing Science 26 (2): pp. 143-152; Shiv, B., & Fedorikhin, A. (1999). Heart and mind in conflict: The interplay of affect and cognition in consumer decision-making. Journal of Consumer Research 26: 278], this study shows that for a high-risk setting, involvement with the service category will be more dominant in its influence on brand loyalty than satisfaction with the preferred brand. Furthermore, it was found that experience moderated the influence of involvement and satisfaction on attitudinal brand loyalty for a high-risk business-to-business service. This study provides new insights into the theory and practice of buyer behavior and business-to-business brands. Crown Copyright (C) 2004 Published by Elsevier Inc. All rights reserved.