Social Support Quality in Internet Based Information and Communication: From "Digital Divide" to "Voice Divide"

National and international studies demonstrate that the number of teenagers using the inter-net increases. But even though they actually do have access from different places to the in-formation and communication pool of the internet, there is evidence that the ways in which teenagers use the net - regarding the scope and frequency in which services are used as well as the preferences for different contents of these services - differ significantly in relation to socio-economic status, education, and gender. The results of the regarding empirical studies may be summarised as such: teenager with low (formal ) education especially use internet services embracing 'entertainment, play and fun' while higher educated teenagers (also) prefer intellectually more demanding and particularly services supplying a greater variety of communicative and informative activities. More generally, pedagogical and sociological studies investigating "digital divide" in a dif-ferentiated and sophisticated way - i.e. not only in terms of differences between those who do have access to the Internet and those who do not - suggest that the internet is no space beyond 'social reality' (e.g. DiMaggio & Hargittai 2001, 2003; Vogelgesang, 2002; Welling, 2003). Different modes of utilisation, that structure the internet as a social space are primarily a specific contextualisation of the latter - and thus, the opportunities and constraints in virtual world of the internet are not less than those in the 'real world' related to unequal distribu-tions of material, social and cultural resources as well as social embeddings of the actors involved. This fact of inequality is also true regarding the outcomes of using the internet. Empirical and theoretical results concerning forms and processes of networking and commu-nity building - i.e. sociability in the internet, as well as the social embeddings of the users which are mediated through the internet - suggest that net based communication and infor-mation processes may entail the resource 'social support'. Thus, with reference to social work and the task of compensating the reproduction of social disadvantages - whether they are medial or not - the ways in which teenagers get access to and utilize net based social sup-port are to be analysed.

Book Review of “The Origins of Social Work: Continuity and Change”. Basingstoke: Palgrave Macmillan, 2005, by Malcolm Payne

Malcolm Payne’s latest work proposes to survey the continuity and change in social work from its inception and origins, up until the present day. In order to do justice to the theme, its author could have concentrated on developing a narrative of a national enterprise, or restricted himself to a regional analysis (Western European Social Work) or opt instead for a more narrowly focused cultural exploration, White Anglo-Saxon Social Work (WASSW). One can only infer that limiting himself in this fashion would have struck the author as parochial, or rather, that only a truly global enterprise could satisfy his capacious mind. One is left to marvel at the invocation of Darwin’s great work and wonder what was the process of the author’s “natural” selection of this material.

Enterprise Integration of Smart Objects using Semantic Service Descriptions

Integrating physical objects (smart objects) and enterprise IT systems is still a labor intensive, mainly manual task done by domain experts. On one hand, enterprise IT backend systems are based on service oriented architectures (SOA) and driven by business rule engines or business process execution engines. Smart objects on the other hand are often programmed at very low levels. In this paper we describe an approach that makes the integration of smart objects with such backends systems easier. We introduce semantic endpoint descriptions based on Linked USDL. Furthermore, we show how different communication patterns can be integrated into these endpoint descriptions. The strength of our endpoint descriptions is that they can be used to automatically create REST or SOAP endpoints for enterprise systems, even if which they are not able to talk to the smart objects directly. We evaluate our proposed solution with CoAP, UDP and 6LoWPAN, as we anticipate the industry converge towards these standards. Nonetheless, our approach also allows easy integration with backend systems, even if no standardized protocol is used.

Micro-blogging adoption in the enterprise: an empirical analysis

Given the increasing interest in using social software for company-internal communication and collaboration, this paper examines drivers and inhibitors of micro-blogging adoption at the workplace. While nearly one in two companies is currently planning to introduce social software, there is no empirically validated research on employees’ adoption. In this paper, we build on previous focus group results and test our research model in an empirical study using Structural Equation Modeling. Based on our findings, we derive recommendations on how to foster adoption. We suggest that micro-blogging should be presented to employees as an efficient means of communication, personal brand building, and knowledge management. In order to particularly promote content contribution, privacy concerns should be eased by setting clear rules on who has access to postings and for how long they will be archived.

Modeling microblogging adoption in the enterprise

Despite a broad range of collaboration tools already available, enterprises continue to look for ways to improve internal and external communication. Microblogging is such a new communication channel with some considerable potential to improve intra-firm transparency and knowledge sharing. However, the adoption of such social software presents certain challenges to enterprises. Based on the results of four focus group sessions, we identified several new constructs to play an important role in the microblogging adoption decision. Examples include privacy concerns, communication benefits, perceptions regarding signal-to-noise ratio, as well codification effort. Integrating these findings with common views on technology acceptance, we formulate a model to predict the adoption of a microblogging system in the workspace. Our findings serve as an important guideline for managers seeking to realize the potential of microblogging in their company.

Combining Bottom-up and Top-down Generation of Interactive Knowledge Maps for Enterprise Search

Our research project develops an intranet search engine with concept- browsing functionality, where the user is able to navigate the conceptual level in an interactive, automatically generated knowledge map. This knowledge map visualizes tacit, implicit knowledge, extracted from the intranet, as a network of semantic concepts. Inductive and deductive methods are combined; a text ana- lytics engine extracts knowledge structures from data inductively, and the en- terprise ontology provides a backbone structure to the process deductively. In addition to performing conventional keyword search, the user can browse the semantic network of concepts and associations to find documents and data rec- ords. Also, the user can expand and edit the knowledge network directly. As a vision, we propose a knowledge-management system that provides concept- browsing, based on a knowledge warehouse layer on top of a heterogeneous knowledge base with various systems interfaces. Such a concept browser will empower knowledge workers to interact with knowledge structures.

A Case for CDN-as-a-Service in the Cloud: A Mobile Cloud Networking Argument

Content Distribution Networks are mandatory components of modern web architectures, with plenty of vendors offering their services. Despite its maturity, new paradigms and architecture models are still being developed in this area. Cloud Computing, on the other hand, is a more recent concept which has expanded extremely quickly, with new services being regularly added to cloud management software suites such as OpenStack. The main contribution of this paper is the architecture and the development of an open source CDN that can be provisioned in an on-demand, pay-as-you-go model thereby enabling the CDN as a Service paradigm. We describe our experience with integration of CDNaaS framework in a cloud environment, as a service for enterprise users. We emphasize the flexibility and elasticity of such a model, with each CDN instance being delivered on-demand and associated to personalized caching policies as well as an optimized choice of Points of Presence based on exact requirements of an enterprise customer. Our development is based on the framework developed in the Mobile Cloud Networking EU FP7 project, which offers its enterprise users a common framework to instantiate and control services. CDNaaS is one of the core support components in this project as is tasked to deliver different type of multimedia content to several thousands of users geographically distributed. It integrates seamlessly in the MCN service life-cycle and as such enjoys all benefits of a common design environment, allowing for an improved interoperability with the rest of the services within the MCN ecosystem.

Time pressure, social work stressors and blood pressure in a team of seven IT-workers during one week of intense work

Background. In the field of information technology (IT) time pressure is common. Working with tight deadlines together on the same task increases the risk of social stressors referring to tensions and conflicts at work. Purpose. This field study tested both the association of time pressure and social stressors with blood pressure during work. Method. Seven employees – staff of a small IT enterprise – participated in repeated ambulatory blood pressure measurements over the course of one week. Time pressure and social stressors at work were assessed by questionnaire at the beginning of the study. Results. Multilevel regression analyses of 138 samples revealed higher levels of time pressure to be related to marginally significant increases in mean arterial blood pressure at noon and in the afternoon. In addition, higher levels of social stressors at work were significantly associated to elevated mean arterial pressure in the afternoon. Conclusion. Findings support the view that threats to the social self play an important role in occupational health.

Fostering networking behavior, career planning and optimism, and subjective career success: An intervention study

The present study evaluated personal resource-oriented interventions supporting the career development of young academics, working at German universities within the STEM fields. The study sought to foster subjective career success by improving networking behavior, career planning, and career optimism. The study involved a quasi-experimental pre-post intervention with two intervention and two control groups (N = 81 research associates). Participants of the first intervention group received networking training; participants of the second intervention group received the same networking training plus individual career coaching. Participants of both intervention groups were female. Participants of the control groups (i.e., male vs. female group) did not participate in any intervention. As expected, path analyses, based on mean differences frompre-test to post-test, revealed an increase in career planning and career optimism within the networking plus career coaching intervention group, that was indirectly positively related to changes in subjective career success. Contrary to our expectations, the networking group training alone and in combination with the career coaching showed no effectiveness in fostering networking behavior. Results are discussed in the context of career counseling and intervention effectiveness studies.

The struggle to diversify rural livelihoods: Bio-enterprise development initiatives and their impacts on agro-/pastoral communities in the drylands of Kenya

This article analyses the impacts of four different bio-enterprise initiatives on agro-pastoral livelihoods and on improved natural resources management (NRM) in the drylands of Kenya. In this way it contributes to an area of rural development that is gaining increasing interest, but still has little empirical evidence. Data were collected through interviews, focus group discussions, informal discussions and the study of reports. One of the key findings of this article is that diversification into enterprises requires cooperation among the stakeholders with their varying experiences in development, NRM and business development. In addition to initial investments, such enterprises need sustained financial, as well as other support like capacity development to survive the market introduction phase. For such enterprises to defend their market niches, the quantity and quality of the product are critical. In addition to support in human, financial, social, physical and natural capital, mentoring is another crucial factor for success.

Understanding heterogeneity in post-implementation enterprise system usage: towards a fit/misfit-experience-outcome typology

The overarching objective of this dissertation is to uncover why and how individually experienced fits and misfits translate into different outcomes of user behavior and satisfaction and whether these individual fit/misfit outcomes are in line with organizational intent. In search of patterns and possible archetype users in the context of ES PIPs, this dissertation is the first study that specifically links the theoretical concepts of the aggregated individual fit experiences with the individual and organizational outcome of these experiences (i.e. behavioral reaction, user satisfaction, and alignment with organizational intent). The case study’s findings provide preliminary support for four archetype users characterized by specific fit/misfit experience-outcome patterns.

Ferroviarios y Zapleros en Jujuy : De la seguridad social a la inestabilidad laboral

El presente trabajo propone un recorrido analítico y comparativo conducente a identificar e interpretar cómo las transformaciones de Ferrocarriles Argentinos (FA) y Altos Hornos Zapla (AHZ) a principios de la década de 1990 afectaron las condiciones de trabajo de sus hasta entonces empleados, tanto en el aspecto material como en el simbólico-identitario. Para ello, en un primer momento, se reconstruye, brevemente, la historia de ambas empresas haciendo foco en el empleo y las condiciones laborales antes y durante los procesos de privatización o desmantelamiento, según el caso. Luego se analizan las condiciones laborales de los ahora ex empleados y se intenta identificar sus nuevas inserciones ocupacionales y las características de las mismas. En las conclusiones se recuperan las similitudes y divergencias entre ambos casos. Se observa que en su situación actual parece jugar de manera diferenciada el rol del sindicato (en el caso de FA) y el de la empresa (en AHZ), dando lugar a distinta capacidad de respuestaante la desaparición de la fuente de trabajo. Entre las conclusiones también se destaca el hecho de que, en su mayoría, los ex empleados de fa y de ahz en Jujuy no han logrado reinsertarse laboralmente en una situación similar a la que tenían en dichas empresas, generando no solo consecuencias en el plano material (para la subsistencia de ellos y sus familias) sino también en la construcción y valorización de sus identidades sociolaborales

Ferroviarios y Zapleros en Jujuy : De la seguridad social a la inestabilidad laboral

El presente trabajo propone un recorrido analítico y comparativo conducente a identificar e interpretar cómo las transformaciones de Ferrocarriles Argentinos (FA) y Altos Hornos Zapla (AHZ) a principios de la década de 1990 afectaron las condiciones de trabajo de sus hasta entonces empleados, tanto en el aspecto material como en el simbólico-identitario. Para ello, en un primer momento, se reconstruye, brevemente, la historia de ambas empresas haciendo foco en el empleo y las condiciones laborales antes y durante los procesos de privatización o desmantelamiento, según el caso. Luego se analizan las condiciones laborales de los ahora ex empleados y se intenta identificar sus nuevas inserciones ocupacionales y las características de las mismas. En las conclusiones se recuperan las similitudes y divergencias entre ambos casos. Se observa que en su situación actual parece jugar de manera diferenciada el rol del sindicato (en el caso de FA) y el de la empresa (en AHZ), dando lugar a distinta capacidad de respuestaante la desaparición de la fuente de trabajo. Entre las conclusiones también se destaca el hecho de que, en su mayoría, los ex empleados de fa y de ahz en Jujuy no han logrado reinsertarse laboralmente en una situación similar a la que tenían en dichas empresas, generando no solo consecuencias en el plano material (para la subsistencia de ellos y sus familias) sino también en la construcción y valorización de sus identidades sociolaborales

Ferroviarios y Zapleros en Jujuy : De la seguridad social a la inestabilidad laboral

El presente trabajo propone un recorrido analítico y comparativo conducente a identificar e interpretar cómo las transformaciones de Ferrocarriles Argentinos (FA) y Altos Hornos Zapla (AHZ) a principios de la década de 1990 afectaron las condiciones de trabajo de sus hasta entonces empleados, tanto en el aspecto material como en el simbólico-identitario. Para ello, en un primer momento, se reconstruye, brevemente, la historia de ambas empresas haciendo foco en el empleo y las condiciones laborales antes y durante los procesos de privatización o desmantelamiento, según el caso. Luego se analizan las condiciones laborales de los ahora ex empleados y se intenta identificar sus nuevas inserciones ocupacionales y las características de las mismas. En las conclusiones se recuperan las similitudes y divergencias entre ambos casos. Se observa que en su situación actual parece jugar de manera diferenciada el rol del sindicato (en el caso de FA) y el de la empresa (en AHZ), dando lugar a distinta capacidad de respuestaante la desaparición de la fuente de trabajo. Entre las conclusiones también se destaca el hecho de que, en su mayoría, los ex empleados de fa y de ahz en Jujuy no han logrado reinsertarse laboralmente en una situación similar a la que tenían en dichas empresas, generando no solo consecuencias en el plano material (para la subsistencia de ellos y sus familias) sino también en la construcción y valorización de sus identidades sociolaborales