Processo de implantação de um sistema integrado de gestão em uma organização pública à luz da teoria da hospitalidade :um estudo de caso

In the present time, public organizations are employing more and more solutions that uses information technology in order to ofer more transparency and better services for all citizens. Integrated Systems are IT which carry in their kernel features of integration and the use of a unique database. These systems bring several benefits and face some obstacles that make their adoption difficult. The conversion to a integrated system may take years and, thus, the study of the adoption of this IT in public sector organizations become very stimulant due to some peculiarities of this sector and the features of this technology. First of all, information about the particular integrated system in study and about its process of conversion are offered. Then, the researcher designs the configuration of the conversion process aim of this study the agents envolved and the moments and the tools used to support the process in order to elaborate the methodology of the conversion process understood as the set of procedures and tools used during all the conversion process. After this, the researcher points out, together with all the members of the conversion team, the negative and positive factors during the project. Finally, these factors were analysed through the Hospitality Theory lens which, in the researcher opinion, was very useful to understand the elements, events and moments that interfered in the project. The results consolidated empirically the Hospitality Theory presumptions, showing yet a limitation of this theory in the case in study

Uma abordagem evolucionária e espacial para o jogo da autorregulação de processos de trocas sociais em sistemas multiagentes

Interações sociais são frequentemente descritas como trocas sociais. Na literatura, trocas sociais em Sistemas Multiagentes são objeto de estudo em diversos contextos, nos quais as relações sociais são interpretadas como trocas sociais. Dentre os problemas estudados, um problema fundamental discutido na literatura e a regulação¸ ao de trocas sociais, por exemplo, a emergência de trocas equilibradas ao longo do tempo levando ao equilíbrio social e/ou comportamento de equilíbrio/justiça. Em particular, o problema da regulação de trocas sociais e difícil quando os agentes tem informação incompleta sobre as estratégias de troca dos outros agentes, especificamente se os agentes tem diferentes estratégias de troca. Esta dissertação de mestrado propõe uma abordagem para a autorregulacao de trocas sociais em sistemas multiagentes, baseada na Teoria dos Jogos. Propõe o modelo de Jogo de Autorregulacão ao de Processos de Trocas Sociais (JAPTS), em uma versão evolutiva e espacial, onde os agentes organizados em uma rede complexa, podem evoluir suas diferentes estratégias de troca social. As estratégias de troca são definidas através dos parâmetros de uma função de fitness. Analisa-se a possibilidade do surgimento do comportamento de equilíbrio quando os agentes, tentando maximizar sua adaptação através da função de fitness, procuram aumentar o numero de interações bem sucedidas. Considera-se um jogo de informação incompleta, uma vez que os agentes não tem informações sobre as estratégias de outros agentes. Para o processo de aprendizado de estratégias, utiliza-se um algoritmo evolutivo, no qual os agentes visando maximizar a sua função de fitness, atuam como autorregulares dos processos de trocas possibilitadas pelo jogo, contribuindo para o aumento do numero de interações bem sucedidas. São analisados 5 diferentes casos de composição da sociedade. Para alguns casos, analisa-se também um segundo tipo de cenário, onde a topologia de rede é modificada, representando algum tipo de mobilidade, a fim de analisar se os resultados são dependentes da vizinhança. Alem disso, um terceiro cenário é estudado, no qual é se determinada uma política de influencia, quando as medias dos parâmetros que definem as estratégias adotadas pelos agentes tornam-se publicas em alguns momentos da simulação, e os agentes que adotam a mesma estratégia de troca, influenciados por isso, imitam esses valores. O modelo foi implementado em NetLogo.

Adaptação do paradigma orientado a notificações para desenvolvimento de sistemas fuzzy

This work proposes to adjust the Notification Oriented Paradigm (NOP) so that it provides support to fuzzy concepts. NOP is inspired by elements of imperative and declarative paradigms, seeking to solve some of the drawbacks of both. By decomposing an application into a network of smaller computational entities that are executed only when necessary, NOP eliminates the need to perform unnecessary computations and helps to achieve better logical-causal uncoupling, facilitating code reuse and application distribution over multiple processors or machines. In addition, NOP allows to express the logical-causal knowledge at a high level of abstraction, through rules in IF-THEN format. Fuzzy systems, in turn, perform logical inferences on causal knowledge bases (IF-THEN rules) that can deal with problems involving uncertainty. Since PON uses IF-THEN rules in an alternative way, reducing redundant evaluations and providing better decoupling, this research has been carried out to identify, propose and evaluate the necessary changes to be made on NOP allowing to be used in the development of fuzzy systems. After that, two fully usable materializations were created: a C++ framework, and a complete programming language (LingPONFuzzy) that provide support to fuzzy inference systems. From there study cases have been created and several tests cases were conducted, in order to validate the proposed solution. The test results have shown a significant reduction in the number of rules evaluated in comparison to a fuzzy system developed using conventional tools (frameworks), which could represent an improvement in performance of the applications.

Processo de implantação de um sistema integrado de gestão em uma organização pública à luz da teoria da hospitalidade :um estudo de caso

In the present time, public organizations are employing more and more solutions that uses information technology in order to ofer more transparency and better services for all citizens. Integrated Systems are IT which carry in their kernel features of integration and the use of a unique database. These systems bring several benefits and face some obstacles that make their adoption difficult. The conversion to a integrated system may take years and, thus, the study of the adoption of this IT in public sector organizations become very stimulant due to some peculiarities of this sector and the features of this technology. First of all, information about the particular integrated system in study and about its process of conversion are offered. Then, the researcher designs the configuration of the conversion process aim of this study the agents envolved and the moments and the tools used to support the process in order to elaborate the methodology of the conversion process understood as the set of procedures and tools used during all the conversion process. After this, the researcher points out, together with all the members of the conversion team, the negative and positive factors during the project. Finally, these factors were analysed through the Hospitality Theory lens which, in the researcher opinion, was very useful to understand the elements, events and moments that interfered in the project. The results consolidated empirically the Hospitality Theory presumptions, showing yet a limitation of this theory in the case in study

Sistemas normativos. Introducción a la metodología de las ciencias jurídicas

En esta nueva edición se ha modificado el título y se han eliminado algunos errores tipográficos, entre otros. Pero el hecho de que esta obra fuera primero publicada en su versión inglesa (Norrnative Systems, Wien - New York, Springer Verlag, 1971) ha provocado algunas confusiones que conviene aclarar. El libro fue escrito en castellano y el título originario era Sistemas normativos, que nos fue sugerido por Mario Bunge, editor de la serie "Library of Exact Philosophy" en la que apareció la versión inglesa. La traducción fue llevada a cabo por los autores, con enorme ayuda de Mrs. Joan Mackie, quien revisó todo el texto. Esa traducción apareció primero y la versión original (castellana) fue publicada cuatro años más tarde por Editorial Astrea con un título cambiado: Introducción a la metodología de las ciencias jurídicas y sociales. Este cambio en la versión castellana fue sugerido por Astrea y aceptado a regañadientes por los autores. Además, como en la traducción inglesa resolvimos suprimir algunos párrafos por parecernos demasiado locales (§ 5 del cap. 11) y en la versión castellana fue añadido el § 7 del cap. IV, ambas ediciones no resultaron idénticas. Es así como mucha gente pensó que la versión inglesa era la original, que luego fue traducida al castellano. El título con que la obra aparece ahora fue tomado de la excelente traducción italiana de Pierluigi Chiassoni y Giovanni Battista Ratti (Torino, G. Giappichelli Editare, 2005), quienes incluyeron los párrafos suprimidos en la versión inglesa, de modo que la versión italiana es prácticamente idéntica al texto original, que con esta edición aparece ahora en Astrea, también con su título original.

Insatisfação com sistemas organizacionais e repercussão no atendimento a clientes

O objetivo central deste trabalho interdisciplinar é verter um facho de luz sobre a relação entre a insatisfação com sistemas organizacionais e a dissonância cognitiva no atendimento a clientes. Os vendedores e seus clientes, de três unidades de uma rede de vendas de veículos autorizada a atuar no Sul do Brasil, foram selecionados para a pesquisa. Dois instrumentos de coleta de dados foram construídos pelo autor, para investigar os selecionados. Eles foram aplicados em dois momentos distintos. No primeiro, os vendedores e seus clientes responderam a questões sobre atendimento, nas diversas fases de vendas. No segundo, os vendedores responderam a questões sobre o sistema organizacional da rede, por meio de instrumento construído com base nas proposições de Spitzer (1997). A teoria bidimensional de Herzberg foi utilizada na construção da ponte entre os resultadoschave observados nas duas pesquisas. A constatação desse autor, sobre a influência da insatisfação com fatores higiênicos na motivação, foi ratificada.

Sistemas sociais comunitários e uso de recursos naturais : bases para políticas públicas e desenvolvimento territorial no estado do Pará

Tese (doutorado)—Universidade de Brasília, Centro de Desenvolvimento Sustentável, Programa de Pós-Graduação em Desenvolvimento Sustentável, 2016.

Anthony Giddens e a teoria da estruturação

O presente artigo versa sobre o contributo teórico de Anthony Giddens, pela visibilidade e impacte que a sua obra sociológica tem vindo a assumir como um relevante modelo conceptual para as ciências sociais, em geral, e para a teoria sociológica, em particular, associado a uma abordagem de caráter crítico. A relação entre a permanência (estrutura) e o movimento (ação social), perspetivada na sua teoria da estruturação, representa de facto a componente base da sociedade, uma vez que é esta dualidade que torna a sociedade possível e molda o seu caráter ora na direção da permanência, ora na direção da mudança. Em síntese, o presente artigo é uma revisita a um trabalho anterior [1], que face à pertinência do seu conteúdo se justifica a sua divulgação nesta revista para estimular e aprofundar o debate científico-pedagógico junto dos doutorandos em Sociologia, sobre os sistemas sociais, contextualizando o seu lugar no tempo-espaço, e problematizando a ideia de estrutura como uma certa ordem virtual de diferenças, dita no sentido giddensiano, produzida e reproduzida no âmbito das interações sociais.

Homogeneidade e heterogeneidade nos sistemas educacionais: Argentina, Brasil, Chile e México

This study focus on the reconfiguration of educational management in Argentina, Brazil, Chile and Mexico, which was promoted by the new logic of social regulation and the new role attributed to the State, considering each country's own historicity. So, the cultural factors that interfere on the dynamics of the 90' school reform are analyzed. Aspects that show the homogeneity or heterogeneity of these reforms in the region, as well as local specificities that block out the concretization of the reform are underlined. It is shown that the historicity that characterizes the educational reform has taken, in each country, a form that can be called, in Mexico, conservative rupture; in Chile, conservative continuity; in Brazil, conservative renovation; and, in Argentina, interrupted rupture. Some conclusions about the impact of educational reform in the selected countries are recuperated through the analysis of 186 academic texts on the subject.

Sistemas aquosos bifásicos: fundamentos e aplicações para partição/purificação de proteínas

By the year 2005 the world biochemical market will reach an estimated $ 100 billion and separation processes are a vital link between lab discoveries and the fulfillment of this commercialization potential. The practical application of aqueous two-phase systems (ATPS) to extraction processes has been exploited for several years for the recovery of biological products. Unfortunately, this has not resulted in an extensive presence of the technique in commercial processes. In this paper a critical overview of the fundamental thermodynamic properties related to formation of aqueous two-phase systems and their application to extraction and purification of bioparticules is presented.

Sistematização do dimensionamento técnico e econômico de sistemas fotovoltaicos isolados por meio de programa computacional

One of the main referring subjects to the solar energy is how to compare it economically with other sources of energy, as much alternatives as with conventionals (like the electric grid). The purpose of this work was to develop a software which congregates the technical and economic main data to identify, through methods of microeconomic analysis, the commercial viability in the sizing of photovoltaic systems, besides considering the benefits proceeding from the proper energy generation. Considering the period of useful life of the components of the generation system of photovoltaic electricity, the costs of the energy proceeding from the conventional grid had been identified. For the comparison of the conventional sources, electric grid and diesel generation, three scenes of costs of photovoltaic panels and two for the factor of availability of diesel generation had been used. The results have shown that if the cost of the panels is low and the place of installation is more distant of the electric grid, the photovoltaic system becomes the best option.

Teores de nutrientes na alface irrigada com água residuária aplicada por sistemas de irrigação

A trial was carried out to evaluate the chemical composition in the aerial part of lettuce, cv. 'Elisa', irrigated with wastewater treated with constructed wetland and source deposit water, grown on a Rhodic Hapludox Soil, using the irrigation systems sprinkle, subsurface drip and surface drip irrigation. The experiment was carried out from August 17th to October 3rd of 2001 and the chemical analyses of the lettuce were accomplished to 47 days after transplanting of the seedling. The aerial part of the lettuce was analyzed as for the levels of total nitrogen, nitrate, phosphorus, potassium, calcium, magnesium, sulfur, iron, manganese, copper, zinc, sodium, boron, cobalt and molybdenum. The sodium and the sulfur presented higher levels than the maximum suitable in the aerial part of the lettuce and the smallest level of magnesium, while other chemical elements analyzed were normal and appropriate considering the standard for well-nourished plants, not being influenced by the water type. The sodium was the chemical element that presented the highest levels in the aerial part of the lettuce in the treatments irrigated with wastewater, presenting significant difference in relationship to the treatments irrigated with source deposit water in the three irrigation systems. The use of the different irrigation systems by the application of wastewater treated with constructed wetland did not interfere in the levels of nutrients in the aerial part of the lettuce.

Administração limpa e enxuta em sistemas hidráulicos de colhedoras de cana-de-açúcar

Among the important changes in the production processes, it is necessary to guarantee the sustainability of the human enterprises, what makes us to foresee changes in the managerial administration to adapt to a new model, with the insert of the concepts of Clean Production, Cleaner, Lean and Total Productive Maintenance (TPM). The main focus of this work was to elaborate a methodology that made it possible to guarantee the reliability in the waterworks of the sugarcane harvester, identifying and analyzing the manners of flaws, in order to result in the improvement of the environmental and socioeconomic quality in the atmosphere of an industry of sugarcane through the significant decrease of hydraulic oil spill. Through the existent report in ERP (Enterprise Resource Planning), used in a Sugarcane Industry Plant, it was possible to accompany of the operational acting of the sugarcane harvester used during 03 crops, regarding the manners of flaws in the waterworks of the same ones, and, in one of the crops it was elaborated the total control of the waterworks of 5 harvesters. Based on the obtained data and the developed methodology it was possible to develop a software that specifies the electric outlet of decisions.

Plasticidade neural: relações com o comportamento e abordagens experimentais

Behavioral adaptiveness to different situations as well as behavioral individuality result from the interrelations between environmental sitmuli and the responses of an organism.These kind of interrelationships also shape the neural circuits as well as characterize the plasticity and the neural individuality of the organism. Studies on neural plasticity may analyze changes in neural circuitry after environmental manipulations or changes in behavior after lesions in the nervous system. Issues on neural plasticity and recovery of function refer both to physiology and behavior as well as to the subjacent mechanisms related to morphology, biochemistry and genetics. They may be approached at the systemic, behavioral, cellular and molecular levels. This work intends to characterize these kinds of studies pointing to their relations with the analyis of behavior and learning.The analysis of how the environmental-organismic interrelationships affect the neural substrates of behavior is pointed as a very stimulating area for investigation.

TEORIA SINTÁTICA: DE UMA PERSPECTIVA DE -ISMOS PARA UMAPERSPECTIVA DE PROGRAMAS

This paper tries to show that the developments in linguistic sciences are better viewed as stages in a single research program, rather than different ideological -isms. The first part contains an overview of the structuralistas' beliefs about the universality and equivalence of human languages, and their search for syntactic universals. In the second part, we will see that the generative program, in its turn, tries to answer why language is a universal faculty in the human species and addresses questions about its form, its development and its use. In the second part, we will see that the paper gives a brief glimpse of the tentative answers the program has been giving to each of these issues.