Requirements Management and Acquisition Management experiences in Spanish Public Administrations

As a part of the activities of the first Symposium on Process Improvement Models and Software Quality of the Spanish Public Administration, working groups were formed to discuss the current state of the Requirements Management and Supplier Agreement Management processes. This article presents general results and main contributions of those working groups. The results have allowed the obtention of a preliminary appraisal of the current state of these two processes in the Spanish Public Administration.

Using text-mining-assisted analysis to examine the applicability of unstructured data in the context of customer complaint management

Double Degree

BUDGET AND CONTROL BOARD ACCOUNTABILITY REPORT 2005-2006

The Technical College of the Lowcountry reports to the State Budget and Control Board its annual accountability report that includes an executive summary, a description of the leadership system, customer focus and satisfaction and other performance criteria, mission, and program descriptions and budgets.

BUDGET AND CONTROL BOARD ACCOUNTABILITY REPORT 2006-2007

The Technical College of the Lowcountry reports to the Budget and Control Board its annual accountability report that includes an executive summary, a description of the leadership system, customer focus and satisfaction and other performance criteria, mission, and program descriptions and budgets.

A gestão e o controlo do grupo de crianças

Relatório da Prática Profissional Supervisionada Mestrado em Educação Pré-Escolar

La construction sociale du statut juridique de l'eau en Amérique du Nord

Cet article s’intéresse à la façon dont le statut juridique de l’eau se construit en Amérique du Nord. Le Canada, les États-Unis et le Mexique sont des pays intégrés économiquement par le biais de l’Accord de libre-échange nord-américain (ALÉNA), mais ils font l’objet de différences importantes en termes de ressources, de prélèvements et de consommation d’eau, de même qu’en ce qui concerne les approches dominantes retenues relativement au statut juridique de l’eau. La question de l’eau au sein de cet espace économique régional provoque de grands débats. En effet, les différences observées en matière de ressources hydriques entre les pays membres provoquent la convoitise et accentuent les conflits portant sur les ressources partagées. Une attention particulière est portée aux discours des différents acteurs sociaux qui visent essentiellement, d’une part, à exclure l’eau de tout accord commercial et à la protéger au profit des générations futures et, d’autre part, à faire de l’eau un produit pouvant faire l’objet de transactions commerciales dans le cadre de cet accord de libre-échange.

Développement d’une méthode d’extraction des contaminants émergents dans les solides particulaires par LDTD-APCI-MS/MS

Douze contaminants émergents (composés pharmaceutiques, pesticides et hormones) ont été quantifiés et extraits de l'eau de rivières et d’échantillons d'eaux usées municipales. La séparation des solides en suspension est effectuée par filtration des échantillons d'eau. L'effet de filtration sur les concentrations de contaminants dissous a été évaluée afin de minimiser les pertes de composés cibles. Les échantillons ont été lyophilisés et ont été extraits en deux cycles par ultrasons combinés avec une étape de nettoyage sur cartouche d’extraction de type C18. La quantification a été réalisée en utilisant la spectrométrie de masse. Les recouvrements de la méthode pour tous les composés ont varié de 68 à 112% dans toutes les matrices étudiées, sauf pour le sulfaméthoxazole et le diclofénac où des recouvrements plus modestes ont été obtenus (38 à 85%). Les limites de détection pour les 12 analytes dans les sédiments et particules en suspension (SPM) de la rivière variaient de 0,7 à 9,4 ng g-1 et de 21 à 92 ng g-1, pour les échantillons SPM de station d'épuration. Tous les contaminants émergents cibles ont été détectés à des concentrations variant de 3 à 5440 ng g-1 dans les matrices étudiées, les concentrations les plus élevées ont été observées dans les échantillons SPM de stations d'épuration. Une partie importante de certains de ces contaminants est clairement associée aux sédiments de rivière ou aux particules en suspension. L’optimisation des processus de traitement de l'eau et le devenir environnemental doit absolument tenir compte de la fraction de contaminants qui liée à des particules si on espère avoir un bilan de masse raisonnable.

Indução à reprodução e desenvolvimento embrionário e larval do ciclídeo acará-açu Astronotus ocellatus (Agassiz, 1831)

Conselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq)

Análise sazonal e espacial da precipitação pluvial na bacia hidrográfica do rio Ivaí, Paraná

Climate variability and therefore the rainfall is often cited today, in times to speak of "global change", "global warming", "anthropogenic disasters," among other terms related to climate issues, which may cause floods and disasters that affect entire regions. In this sense, the seasonal rainfall and its extremes in the basin of Ivaí river, which has a drainage area of approximately 36 000 km2, covering a length of 680 km, located in the State of Paraná between coordinates 22 º 54'S 25 ° 44'S and 55 44'W to 52 º 42'W, were analyzed. Influence of rainfall for the man occupation is undeniably important, not less important is the role that this issue poses to the climate abiotic and biotic environment, because the dynamic relations between the fauna and flora is directly related to the availability of water in system (in this case, rain). The methodological procedures used during the research focused on statistical analysis of rainfall series daily, monthly and yearly, provided by the Superintendence of Water Resources Development and Environmental Protection Agency - SUDERHSA, an agency linked to the government of Parana. The analysis period chosen was from 1975 to 2005, with 38 stations for data collection, distributed evenly across the search area. The standard rainfall in the basin is explained mainly by convective processes in the summer (wet season) and front system causing more homogeneous rainfall over the basin (dry season). What is well marked is the occurrence of maximum rainfall in the years 1983 and 1997 (El Niño) and minimal in the years 1977, 1985 and 1988 (La Niña). Finally, although the study area have undergone a significant change in your landscape for over thirty years, this study indicates no significant interference in rainfall.

Abordagem multimetodológica do impacto da mentoria e relações de ajuda no processo informal de employee branding: o efeito de marca de empregado

O processo de employee branding tem demonstrado promover e reforçar o contrato psicológico entre os colaboradores e a organização, pelo incremento e potenciação do sentimento de comprometimento e lealdade do colaborador de acordo com Miles e Mangold. Esta investigação foca-se no estudo do impacto da mentoria e relações de ajuda no processo de employee branding, numa visão integrada da gestão de recursos humanos e do comportamento organizacional, com base nas relações de troca do marketing do relacionamento numa perspetiva da gestão por competências e foco nas Pessoas. Com a introdução da nova variável (mentoria e relações de ajuda) esta investigação, ao enriquecer e incrementar o processo de employee branding de Miles e Mangold proposto em 2004 e 2005, apresenta a construção de um instrumento de diagnóstico do inovador processo de Efeito de Marca de Empregado. A investigação decorreu em 30 organizações, com um total de 725 questionários, que permitiu a validação e fiabilidade do instrumento, bem como demonstra através de métodos estatísticos a influência das ações de mentoria e relações de ajuda e da atuação das relações interpessoais que promovem o processo employee branding. Se o processo de employee branding já incrementava os resultados organizacionais, com esta investigação, pode-se afirmar que o processo de Efeito de Marca de Empregado não só incrementa como também impulsiona a imagem de marca da organização pela atuação dinâmica e catalisadora das relações interpessoais dos seus colaboradores, dentro e fora da organização, com a introdução e promoção de ações mentoria e relações de ajuda entre chefias e chefiados; ABSTRACT: The employee branding process has shown as to promote and strengthen the psychological contract between employees and the organization, by increasing and maximizing the sense of employees’ commitment and loyalty, according with Miles and Mangold. This research focuses on the impact of mentoring and helping relationships in the employee branding process, in an integrated view of human resources management and organizational behavior, based on the exchange ratio of the relationship marketing in a perspective of management by competencies and people focused approach. With the introduction of the new variable (mentoring and helping relationships), this research enriches and enhances the Miles and Mangold employee branding process proposed in 2004 and 2005 and presents the construction of an diagnostic instrument for the innovative process of Employee Brand Effect. This research took place in 30 organizations with a total of 725 questionnaires, which allowed the validation and reliability of the instrument and the evidence through statistical methods of the influence of mentoring and helping relationships actions and of the interaction of interpersonal relationships promoting the employee branding process. If the employee branding process was already boosting organizational results with this research, it can be stated that the Employee Brand Effect process not only increases, but also boosts the organization’s brand image by the actuation of the dynamics of employees’ interpersonal relationships, inside and outside the organization, with the introduction and promotion of mentoring and helping relationships actions between leaders and followers.

A importância do acolhimento e integração nos comportamentos dos trabalhadores

Tese submetida como requisito parcial para a obtenção do grau de Mestre em Psicologia Aplicada Especialidade em Psicologia Social e das Organizações

Iowa Water Pollution Control Works and Drinking Water Facilities Financing Programs (Joint Programs of the Iowa Finance Authority and the Iowa Department of Natural Resources), June 30, 2002

State Agency Audit Report State Revolving Fund - Clean Water & Drinking Programs

Iowa Water Pollution Control Works and Drinking Water Facilities Financing Programs (Joint Programs of the Iowa Finance Authority and the Iowa Department of Natural Resources), Independent Auditor's Reports Financial Statements and Supplemental Information Schedule of Findings, June 30, 2003

State Agency Audit Report

Iowa Water Pollution Control Works and Drinking Water Facilities Financing Programs, (Joint Programs of the Iowa Finance Authority and The Iowa Department of Natural Resources), Independent Auditor's Reports, Financial Statements and Supplemental Information, June 30, 2004

State Audit Reports