Norms-based simulation for personalised service provision

User interfaces have the primary role of enabling access to information meeting individual users' needs. However, the user-systems interaction is still rigid, especially in support of complex environments where various types of users are involved. Among the approaches for improving user interface agility, we present a normative approach to the design interfaces of web applications, which allow delivering users personalized services according to parameters extracted from the simulation of norms in the social context. A case study in an e-Government context is used to illustrate the implications of the approach.

School effectiveness and the displacement of equity discourses in education

An essential aspect of school effectiveness theory is the shift from the social to the organisational context, from the macro- to the micro-culture. The school is represented largely as a bounded institution, set apart, but also in a precarious relationship with the broader social context. It is ironic that at a time when social disadvantage appears to be increasing in Britain and elsewhere, school effectiveness theory places less emphasis on poverty, deprivation and social exclusion. Instead, it places more emphasis on organisational factors such as professional leadership, home/school partnerships, the monitoring of academic progress, shared vision and goals. In this article, the authors evaluate the extent to which notions of effectiveness have displaced concerns about equity in theories of educational change. They explore the extent to which the social structures of gender, ethnicity, sexualities, special needs, social class, poverty and other historical forms of inequality have been incorporated into or distorted and excluded from effectiveness thinking.

Horses in the countryside: conflict or cooperation?

Recognising the growing significance of sport and recreation in the countryside, this paper seeks to examine the changing demand for, and supply of, opportunities for horse riding in the countryside. It considers the physical problems associated with horse riding, together with the changing social context. The paper considers possible solutions to the issues raised, both within existing rights of way legislation and via new opportunities created by the revisions to agricultural support that have occurred in the last decade. The paper concludes that while the new opportunities have ameliorated some of the problems associated with the supply of land for horse riding, no new rights of access have been conferred. The ability of horse riders to guarantee continued provision will be governed partially by the market but also by future agricultural support policy.

Beneath a learning management system: understanding the human information interaction in information systems

Studies on learning management systems have largely been technical in nature with an emphasis on the evaluation of the human computer interaction (HCI) processes in using the LMS. This paper reports a study that evaluates the information interaction processes on an eLearning course used in teaching an applied Statistics course. The eLearning course is used as a synonym for information systems. The study explores issues of missing context in stored information in information systems. Using the semiotic framework as a guide, the researchers evaluated an existing eLearning course with the view to proposing a model for designing improved eLearning courses for future eLearning programmes. In this exploratory study, a survey questionnaire is used to collect data from 160 participants on an eLearning course in Statistics in Applied Climatology. The views of the participants are analysed with a focus on only the human information interaction issues. Using the semiotic framework as a guide, syntactic, semantic, pragmatic and social context gaps or problems were identified. The information interactions problems identified include ambiguous instructions, inadequate information, lack of sound, interface design problems among others. These problems affected the quality of new knowledge created by the participants. The researchers thus highlighted the challenges of missing information context when data is stored in an information system. The study concludes by proposing a human information interaction model for improving the information interaction quality issues in the design of eLearning course on learning management platforms and those other information systems.

Numbers in motion

We explore the debates surrounding the constructive and discursive capabilities of accounting information focusing in particular on the reception volatility of numbers once they are produced and ‘exposed’ to various communities of minds. Drawing on Goffman’s (1974) frame analysis and Vollmer’s (2007) work on the three-dimensional character of numerical signs, we explore how numbers can go through gradual or instantaneous transformations, get caught up in public debates and become ‘agents’ or ‘captives’ in creating social order and in some cases social drama. In our analysis we also relate to the work of Durkheim (1993, 2002) on the sociology of morality to illustrate how numbers can become indicators of moral transgression. The study explores both historical and contemporary examples of controversies and recent accounting scandals to demonstrate how preparers (of financial information) can lose control over numbers which then acquire new meanings through social context and collective (re)framing. The main contribution of the study is to illustrate how the narratives attached to numbers are malleable and fluid across both time and space.

”Potato seeking rice”: language, culture, and identity in gay personal ads in Hong Kong

This paper examines the relationship between language, culture, and identity in a corpus of gay personal ads collected from two publications in Hong Kong in the three years before the 1997 transition of sovereignty. Gay personal ads are seen äs an "island of discourse," whose marginal nature is reflected in the use of language and in turn reflects issues of marginalization in the larger social context. Using Fairclough's (1992, 1993) three- dimensional model for critical discourse analysis, an attempt is made to uncover the relationship between text structure and issues ofpower/ideology in the society that produces the texts. On the level of text, it was found that structural components, particularly the degree of grammatical elaboration, differ according to the stated race or cultural background of the authors and their targets. On the level of discourse practice, authors were found to appropriate a variety of "voices"from the larger culture arena, the use of which amplifies or limits the participation of particular classes of individuals. Finally, on the level of social practice, the ads were found to reflect and re-create both the racial stereotypes and heterosexist ideology found in the dominant culture.

Marketing the Damaged Self: The Construction of Identity in Advertisements Directed Towards People with HIV/AIDS

This paper explores the identities projected in advertisements directed towards HIV positive individuals and people with AIDS. Fifty such advertisements were collected from three popular American magazines for gay men over a period of seven months. Analysis of the ads reveals a paradoxical presentation of people with HIV/AIDS, which offers simultaneous conflicting images of hope and fear, power and weakness, innocence and guilt. An interactive sociolinguistic model through which this contradictory discourse might be understood is presented, drawing on Goffman’s insights on stigma management and the presentation of the self in social interaction. Advertisements directed towards people with HIV/AIDS, it is suggested, present a contradictory discourse in which the advertisers are positioned as ‘the wise’, offering to mediate the conflicting identities of the stigmatized. The identity values enacted in this contradictory discourse are further measured against American conceptions of communication and the self as observed by Carbaugh and others. The possible consequences of these positionings on the roles made available to people with HIV/AIDS in the wider social context are discussed.

Game Audio in Audio Games : Towards a Theory on the Roles and Functions of Sound in Audio Games

For the past few decades, researchers have increased our understanding of how sound functions within various audio–visual media formats. With a different focus in mind, this study aims to identify the roles and functions of sound in relation to the game form Audio Games, in order to explore the potential of sound when acting as an autonomous narrative form. Because this is still a relatively unexplored research field, the main purpose of this study is to help establish a theoretical ground and stimulate further research within the field of audio games. By adopting an interdisciplinary approach to the topic, this research relies on theoretical studies, examinations of audio games and contact with the audio game community. In order to reveal the roles of sound, the gathered data is analyzed according to both a contextual and a functional perspective. The research shows that a distinction between the terms ‘function’ and ‘role’ is important when analyzing sound in digital games. The analysis therefore results in the identification of two analytical levels that help define the functions and roles of an entity within a social context, named the Functional and the Interfunctional levels. In addition to successfully identifying three main roles of sound within audio games—each describing the relationship between sound and the entities game system, player and virtual environment—many other issues are also addressed. Consequently, and in accordance with its purpose, this study provides a broad foundation for further research of sound in both audio games and video games.

Motståndets betydelse : Ett bidrag till aktör-strukturdebatten

The significance of inhibition: a contribution to the agency-structure debate A central problem in social theory today is how to integrate agency and structure. The vital question is how to explain social reality by proceeding from both the notion of people doing things which affect the social relationships in which they are embedded (agency) and the idea of the social context moulding social activity (structure). Sociologists as Pierre Bourdieu, Anthony Giddens and Jürgen Habermas call attention to social practices as the ”missing link” between agency and structure. In accentuating social practices, the aim is to explain how people in their daily encounters actively contribute to the production and reproduction of social structures. This article puts forth the posthumous contribution of George Herbert Mead to the agency-structure debate. I argue that his social pragmatist theory gives us a compound and thorough– but not fully recognized – explanation of the dynamics and the course of events in structurally framed encounters. By especially emphasizing the importance Mead ascribes to the inhibited social act, I examine how his theory deepens the understanding of social practices as a bridge between agency and structure.

Shared decision-making in mental health care : a user perspective on decisional needs in community-based services

BACKGROUND: Shared decision-making (SDM) is an emergent research topic in the field of mental health care and is considered to be a central component of a recovery-oriented system. Despite the evidence suggesting the benefits of this change in the power relationship between users and practitioners, the method has not been widely implemented in clinical practice. OBJECTIVE: The objective of this study was to investigate decisional and information needs among users with mental illness as a prerequisite for the development of a decision support tool aimed at supporting SDM in community-based mental health services in Sweden. METHODS: Three semi-structured focus group interviews were conducted with 22 adult users with mental illness. The transcribed interviews were analyzed using a directed content analysis. This method was used to develop an in-depth understanding of the decisional process as well as to validate and conceptually extend Elwyn et al.'s model of SDM. RESULTS: The model Elwyn et al. have created for SDM in somatic care fits well for mental health services, both in terms of process and content. However, the results also suggest an extension of the model because decisions related to mental illness are often complex and involve a number of life domains. Issues related to social context and individual recovery point to the need for a preparation phase focused on establishing cooperation and mutual understanding as well as a clear follow-up phase that allows for feedback and adjustments to the decision-making process. CONCLUSIONS AND IMPLICATIONS FOR PRACTICE: The current study contributes to a deeper understanding of decisional and information needs among users of community-based mental health services that may reduce barriers to participation in decision-making. The results also shed light on attitudinal, relationship-based, and cognitive factors that are important to consider in adapting SDM in the mental health system.

Struggling with daily life and enduring pain : a qualitative study of women's experiences with pelvic girdle pain during pregnancy

Background. Few studies have investigated the experiences of living with pelvic girdle pain (PGP) and its impact on pregnant women’s lives. To address this gap in knowledge, this study investigates the experiences of women living with PGP during pregnancy. Methods. A purposive sample, of nine pregnant women with diagnosed PGP, were interviewed about their experiences. Interviews were recorded, transcribed to text and analysed using a Grounded Theory approach. Results. The core category that evolved from the analysis of experiences of living with PGP in pregnancy was “struggling with daily life and enduring pain”. Three properties addressing the actions caused by PGP were identified: i) grasping the incomprehensible; ii) balancing support and dependence and iii) managing the losses. These experiences expressed by the informants constitute a basis for the consequences of PGP: iv) enduring pain; v) being a burden; vi) calculating the risks and the experiences of the informants as vii) abdicating as a mother. Finally, the informants’ experiences of the consequences regarding the current pregnancy and any potential future pregnancies is presented in viii) paying the price and reconsidering the future. A conceptual model of the actions and consequences experienced by the pregnant informants living with PGP is presented. Conclusions. PGP during pregnancy greatly affects the informant’s experiences of her pregnancy, her roles in relationships, and her social context. For informants with young children, PGP negatively affects the role of being a mother, a situation that further strains the experience. As the constant pain disturbs most aspects of the lives of the informants, improvements in the treatment of PGP is of importance as to increase the quality of life. This pregnancy-related condition is prevalent and must be considered a major public health concern during pregnancy.

Esporte na escola : contradicoes e alternativas

Investigamos a prática do esporte nas escolas de 1º e 2º graus, públicas e particulares de Porto Alegre, na Visão dos professores de Educação Física. Os objetivos que norteam nosso estudo foram: identificar os aspectos fundamentais da prática do esporte na escola; estabelecer se o professor de Educação Física de 1º e 2º graus relaciona criticamente a prática do esporte na escola com o contexto social que a envolve; elaborar um conjunto de sugestões que vise aprimorar a prática esportiva na escola, tendo presente a ênfase no desenvolvimento intelectual do ser humano para uma educação e uma sociedade mais justas. O estudo é de natureza descritivo-explicativa, a população alvo é constituída de todos os professores de Educação Física das escolas públicas e particulares de Porto Alegre, num total de 1.838 lotados nas 403 escolas existentes no município. A todos eles, foi enviado o questionário. Retornaram 218, constituindo-se assim a amostra. Observamos 17 escolas e realizamos 12 entrevistas. Descrevemos os professores de Educação Física quanto à idade, sexo, tipo de escola em que trabalham, nível de formação profissional, tempo de serviço, grau de ensino em que atuam, carga horária semanal e modalidades esportivas preferidas. Segundo os professores de Educação Física de Porto Alegre, a importância do esporte na escola para o aluno está distribuída nas seguintes categorias: Movimento; Socialização; Desenvolvimento Moral e Intelectual; Saúde; Afetivo; Superação. A importância do esporte escolar para a escola, segundo os professores de Educação Física, agrupa-se nas seguintes categorias: Promoção e desenvolvimento da escola; Formação e desenvolvimento do aluno; Socialização. Quanto à importância do esporte na escola para a sociedade, os professores manifestaram-se nas seguintes categorias: Saúde; Socialização; Moral; Estrutural-crítica; Estrutural-alienada; Cultural. Observamos neste estudo que os professores de Educação Física têm dificuldade em relacionar sua prática com o contexto social. O ensino é desprovido de reflexão. A visão do esporte na escola é funcionalista e sua prática é conservadora. Prevenção da saúde e do uso de drogas são as funções do esporte, sobre as quais os professores têm maior clareza. A maior dificuldade dos professores é trabalhar com a liberdade de movimentos, daí o caráter disciplinar das práticas esportivas Há duas posições diferenciadas com relação à importância do esporte na escola para a sociedade: uma que faz a crítica ao caráter reprodutor do esporte na escola e outra que não se dá conta desta manipulação. O professor escolhe o esporte a ser praticado na escola segundo quatro referenciais: aluno; recursos físicos e materiais; instituição; professor. Estes referenciais variam em ordem de prioridade da escola pública para a escola particular. Por fim, é necessário, para a mudança deste quadro, que as discussões acadêmicas cheguem o mais rápido possível ao professor que está diuturnamente envolvido na escola, através de programas de atualização. os sistemas de ensino deverão priorizar a escola pública com recursos físicos e materiais, além de levar em consideração, prioritariamente, o interesse do aluno na efetivação de políticas específicas para o setor. Devemos estimular o hábito da leitura de obras de cunho social, político, e cultural entre os professores, através da liberação de carga horária de trabalho e fazendo com que esta bibliografia chegue até a escola. Urge que os professores críticos desenvolvam, com seus alunos, estratégias que visem à transformação da instituição escolar, com vista a uma sociedade mais justa e igualitária.

A viabilidade do teletrabalho na PROCEMPA

Dentre as profundas modificações experimentadas na Sociedade e, em especial, as que se produzem no mundo do trabalho, observamos movimentos em direção a formas de trabalho flexível, entre as quais se insere o Teletrabalho. Sem ser propriamente novo no cenário mundial, no Brasil ele surge com maior expressão recentemente, passando a ocupar espaços na mídia em geral e nos ambientes universitários. Todavia, são poucas as referências acadêmicas brasileiras ao assunto e estudos se fazem necessários. Com a pretensão de contribuir com conhecimentos a respeito do assunto, sob o prisma da realidade brasileira e de uma situação particular, o estudo utilizou referências teóricas e empíricas para examinar a viabilidade do Teletrabalho na Companhia de Processamento de Dados do Município de Porto Alegre. Abrangeu a análise de condições organizacionais, técnicas, humanas, legais e sindicais compreendidas na proposta e incluiu, igualmente, uma sugestão para um projeto de demonstração. O estudo, notadamente qualitativo, valoriza as perspectivas de segmentos potencialmente envolvidos num processo de adoção de Teletrabalho pela Empresa, como elemento para a sua compreensão. Foi desenvolvido mediante a realização de entrevistas com representantes dos sindicatos da categoria, dos funcionários e chefias, Diretoria da Empresa e especialistas em assuntos jurídicos e segurança de informações. O estudo concluiu ser a introdução do Teletrabalho viável em parte, num sistema de voluntariado, em regime de tempo parcial e, pelo menos inicialmente, em ambientes de telecentros. Mesmo existindo uma série de condições favoráveis, o atendimento de certos prérequisitos e o equacionamento de dúvidas e dificuldades são essenciais para promover uma implementação adequada, considerando as condições internas da Empresa, seu papel institucional e o contexto social onde está inserida. A pesquisa, na verdade, pode ser considerada um passo inicial dentro de um processo mais amplo, que integra o domínio da tecnologia do Teletrabalho para uso interno na Empresa, se assim for desejado, ou como uma alternativa para proposição de novos serviços a clientes e à comunidade.

Denúncia e dependência socioespacial: uma análise dos elementos da mobilização na cidade do Rio de Janeiro por meio do disque-denúncia, a partir de um modelo de regressão espacial

The objective of this dissertation is to analyze the socio-spatial distribution of the of denunciation rate. For this, it is studied association between the denunciations to Disque-Denúncia with the space position of the neighborhoods and the social characteristics in terms of the social context which can take to a greater or minor participation. The analysis will be centered in the relation between the socio-spatial variability of denunciations for 100.000 inhabitants and differences by the models of space regression and geographical representation highlighting the importance of the characteristics of the neighborhoods that generate the social context. The social configuration of a neighborhood, its space localization and its violence rate are the factors associates to the denunciation variability, which can modify its level. In relation to the space dependence of the neighborhoods, it is inferred that they are not independent. The denunciation rate of the neighborhoods is interdependent with close neighborhoods, because of the space externality. In relation to the social index of the neighborhoods, the result that we find is that the association of the denunciation rate with the percentage of elderly, the density and the average of studies of the neighborhoods exists, in other words, the levels of those are related with the levels of the denunciation rate.

Educação em saúde na escola pública: limites e possibilidades: uma reflexão histórica sobre a formação do educador

Ao repensar-se a formação do educador, visando sua participação critica e consciente na sociedade, a Educação em Sa~de 6 objet6 de reflexão te6rico-metodo16gica. Assim, ã postura tradicional no ensino de sa~de - normativa, ing-ª. nua, restrita ã dimensão bio16gica, contrapõe-se atualmente a concepção de sa~dc como direito. O presente trabalho consiste em uma reflexão sobre a problemática Educação-Sa~de e Cidadania na sociedade brasileira, focalizando-se o papel da escola p~blica na co~ quista coletiva da sa~de. Reconhecendo-se a Educação como prática mediadora, que se articula dialeticamente a total i dade social, discute-se aqui as possibilidades e limites da Educação em Sa~de, no sentido de sua contribuição a melhoria da qualidade de vida e sa~de do povo brasileiro. sao analisadas, em uma perspectiva hist6rica, as tend~ncias pedag6gicas na area da Educação em Sa~de, identificando- se seus pressupostos filos6ficos e conte~do ideb l6gico; 6 tamb6~ investigada a função po1ftica exercida pc la Educação em Sa~de no contexto da formação so~ial capit~ lista. Considera-se importante que o compromisso polft! co dos educadores se concretize na compet6ncia profissio - nal, viabilizando a Escola P~blica constituir-se como esp~ ço de interpretação e transformação da realidade. Isso & algo a ser construido coletivamente, no cotidiano da escola, em condições dignas de trabalho; relaciona-se, portanto, ã uma polftica educacional de efetiva valorização da I ducação P~blica. Concluindo, enfatiza-se a importãncia da organizaçao e fortalecimento da sociedade civil para que o direi to constitucional a Sa~de e a Educação se torne uma realidade para todos os cidadãos brasileiros.