Análise do clima organizacional na integração de duas empresas do setor varejista: identificando dificuldades e possibilidades de melhoria

In 2010 two retailers signed an association agreement to gain an advantage in the market, however this association has promoted many changes within the companies. So this study had the objective to analyze the organizational climate, in the integration of companies context, in order to early detect deficiencies that could pose risks to the process of integration. The results collected from the questionnaires revealed the perceptions and expectations of employees regarding the integration of companies and their level of satisfaction with the organization, in addition, the data obtained from interviews allowed us to understand and to find some causes to the level of satisfaction presented by employees. The results made possible to identify strengths as the company‟s image, points of failure in communication and training and dissatisfaction with the workload, then some actions were suggested with the intention to achieve greater engagement and commitment of employees and consequently contribute to the success of the Integration Program. The conclusion of this study is that the changes promoted by the integration of companies impacted in the organizational climate and increased employees dissatisfaction

Melhoria de processos de serviços prestados em assistência técnica

Currently the service sectors have an increasingly important role in the productive sector because they can represent a great advantage to the consumer. In this graduate work a study was conducted with the objective of process improveme nt services in the sector of technical assistance in a factory machinery and equipment. Through process mapping, through the technical blueprint, and time study were able to identify opportunities for improvement for reducing the time customer service, as well as the proposed performance indicators for the service

Dificuldades no processo de ensino e aprendizagem de Química: estudo e proposição de estratégias para o ensino médio

This study shows new alternatives to the teaching of chemistry in high school and wants to be an aid to the teacher at the time of the planning of lessons and a way to help students improve their performance in this discipline. The central issue is the exploration of differentiated teaching strategies for a just end: improvement of education in chemistry. To reach the main point is to undertake a survey of the most important issues for students and teachers, and from there many teaching strategies are suggested to help in understanding the contents studied. The idea is to propose strategies that may be of interest to students of chemistry, stimulating the curiosity of wanting to know more about a certain content that is being studied in the classroom. This study shows that chemistry is not boring, is not as difficult as it seems, and everyone can indeed take pleasure in studying a world as real and so fascinating, if you understand the facts

Revestimento interno de tubulação por um processo de centrifugação utilizando resina éster-vinílica com adição de cargas

Being the corrosion one of the great problems facing the industry today, specifically the internal corrosion of pipes in chemical and petrochemical industries, hence this work proposes a new type of internal coating in order to avoid fouling and decrease the pressure loss in the flow. For this, we use a composition of vinyl ester resins and manometric loads, which after cleaning and preparation of the internal surface of the tube will be applied through a process of centrifugation, adjusted by a lathe. After curing the resin, a test of roughness will be realized in order to analyze the reduction of friction factor and thus be able to conclude whether there was a significant decrease in pressure drop. With test results in hand, we hope to obtain a coating that meets most of the properties required by the industry and to provide a reduction in operating costs and a visible improvement in the conditions of use of the pipe

Proposta de um processo de categorização de fornecedores para a execução de projetos

Nowadays, in business environment, organizations seek to differentiate through special programs and plans, taking the concepts of sustainability, performance and benefits generated for society. Based in this competitive environment, as companies depend on the use of subcontractors to perform services for your different customers, the work performed by them is directly related to the vision created by the final customer’s vision of the company responsible for the project. Considering that the supplier hired to execute the project does not share the strategic concepts related to the level of services to be offered to the final customers, thus creating the need to develop methods that enable the alignment between the project owner, responsible for preparing the executive project, and the supplier, responsible for the execution of the work. Tangent to this need, it was necessary to create a method of evaluation and categorization for suppliers to hired for the projects. As a result it has been proposed a process of categorization of suppliers, through the restriction of possible companies to be hired for a project designed to promote alignment between strategies and continuous improvement of the solutions offered to the market

Prospecção de novos negócios numa indústria de autopeças: diagnóstico de falhas e sugestões de ferramentas para melhoria

The growth and expansion in auto parts market are directly related to the ability of a company to innovate and gain new customers, increasing its portfolio of customers and products. For this purpose the process of prospecting for new business has become a key process in companies seeking this goal, which requires teams and structures dedicated to it. Besides counting on available resources to carry out prospecting, it is necessary to properly manage the process as a whole, whose main result is a business proposal, which may lead to closer relations with the potential client and the activation of a new business. Process failures and difficulties to formulate a commercial proposal lead to documents produced without the quality needed that makes it harder to obtain new business. The objective of this study is to evaluate the process of new businesses quotation in the auto parts industry and indicate opportunities for improving this process. This goal is achieved by mapping the current process, from the diagnosis of problems and the indication of tools that can prevent or minimize the problems diagnosed. The information supporting this study were obtained by the bibliographical research, participant observation of the process, unstructured interviews with some of the involved people in the process and prospecting tools that can improve it. It results the mapping of new business quotation process, the points indicated as failures and difficulties in the process and the appointment of project management tools that can bring improvements to the new business proposals and pointing the moment for your application in the process

Estudo de caso de controle estatístico de processo: levantamento da variação de espessura de tábuas de pinus

This graduate work approaches the study of Statistical Process Control - SPC, in a stage production of an industrial frame, aiming to use the tool of statistical process control (SPC) to assess the process capability. Where the process needs improvement as well not meet the specifications. Assessing the needs that the company needs to improve quality management, and the difficulties they present during the implementation of the CEP. The present study is to use the method of case study. The results are presented through study, and checking the capacity and stability of the process using control charts XbarraR. The process demonstrated the need for improvements in process and quality management. At the end of the work are presented suggestions for improving the quality system of the company

Utilização de técnicas de planejamento de experimentos na análise de viabilidade de alterações no processo de pintura de grades Antracite em uma indústria automotiva

The search for better performance and competitive advantage in the current market scenario has made organizations keep their focus on quality planning and the use of effective techniques aimed at continuous improvement and optimization of processes and resources. The situation is not different for the painting process in the automotive industry, which has a significant amount of variables and influential external factors. This work, developed at General Motors in São José dos Campos, aims to analyze the feasibility of changing the painting process of the pickup S10 railings in the Antracite color located in the main line to the another line located in a Painting Repair Booth at the plant and, therefore, to study the possibility about reducing the window of cure for Antracite’s enamel by using Design of Experiments’ techniques. Applying this method is possible to find the best arrangement among studied factors of Painting Repair Booth that are, in this case, the Temperature, in Celsius degrees, and Skid’s Steps, in seconds, and it’s also possible to get their behavior according to quality requirements specified by GM rules for the Brightness and Paint Adhesion on the part. As a result, it can conclude that is possible to paint the S10 Antracite railings in the painting process’ line of Painting Repair Booth, and with the new configuration obtained by the Design of Experiments for the process variables, there are significant gains related to the parts’ quality, costs reduction and the optimization of production capacity, much in the main line as in the line of the Painting Repair Booth

Análise da proposta de melhoria do fluxo na área comercial central do municípo de Rio Claro-SP

The development of medium-sized cities in recent decade, caused, partly, by the industrial deconcentration process generated, beyond benefits, several problems for these cities population. The unplanned rapid growth of these cities, together with the capitalist model of production collaborated for the increase of socioeconomics questions in these locations. The urban mobility became one of these problems, embarrassing citizen’s lives, especially in downtown area. Therefore, the State began looking for solutions to improve urban mobility of the population, contributing to their quality of life and also to adapt the city to new market demand. In these work, we analyzed the situation of Brazilian medium-sized cities downtown area, as well as its growth process, tanking as an example the case of the city of Rio Claro – SP and it´s Public Administration proposal to improve the flow and urban mobility in a particular street in the town´s commercial centre

Aumento de produtividade em uma célula produtiva com processo de usinagem utilizando conceitos Lean

In the current competitive and global scenario, companies in search for solutions that become the production every time more efficient is increasing and at the same time cost reductions and cost eliminations are becoming increasingly evident and needed. In an attempt to improve production, this work aims to compare benefits obtained using principles of philosophy Lean Manufacturing in an productivity growth of a cell from an auto parts sector industry. For that purpose it will be studied the history, the concepts and the tools of philosophy Lean Manufacturing, thus using the as a business-strategic tool to accomplish goals that the company expects to get greater competitiveness and quality. The efficiency of philosophy Lean Manufacturing was already confirmed through applying the concepts in the process which has been improved inside an auto parts sector industry. At last, comparative analyzes showed benefits obtained with the use of Lean Manufacture tool called VSM, Value Stream Map, which translates the Value Stream Map of a particular family of parts as the identification, minimization and elimination of waste identified

Um modelo de avaliação interna para a melhoria de processos pedagógicos e administrativo: aplicação em uma faculdade de tecnologia

Pós-graduação em Engenharia Mecânica - FEG

Práticas de gestão da melhoria contínua e aprendizado e suas contribuições para a capacidade de inovação na indústria de construção naval do Brasil

After years of stagnation, the naval construction industry in Brazil has been experiencing a period of recovery caused by investments in the oil and gas sector and the implementation of governmental programs that aimed to regenerate it. However, efforts in learning and innovations are needed in order to reinsert the country in this activity and achieve international levels of competitiveness. Based on literature about learning processes and continuous improvement practices and their impact in the innovative and productive processes, this paper aims to identify the main tendencies, mechanisms and procedures to improve the construction and management processes in the Brazilian naval construction industry. The methodology used for the data analysis classifies obtained information from magazines and annals of congresses of the sector, according to the established analysis categories (phenomena). Such categories study information related to the productive and technological processes of the industry, the main internal and external relations of the industrial park, the management of resources and processes, policies, investments, etc. The data was collected in the period 2004-2010, and more than 500 registers that show a dominance of the investment phenomenon, especially in the increase of productive capacity, were catalogued. In addition to this, there is evidence of modernization in the manufacturing plan and the equipment, diverse forms of cooperation, implementation of human resources management practices and engineering or processes and products. Hence, a process of catching up governs and is guided by modernization and increase training in this industry.

Processo de desenvolvimento da imaginação na pré-escola: implicações de um programa de intervenção ludo-pedagógico a partir do gênero musical samba

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

Formulação não linear: melhoria da composição corporal de frangos de corte

Fundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP)

Processo de medição de desempenho em micro e pequenas empresas de um arranjo produtivo local

The local productive arrangements (LPA) are organizational mechanisms that enable the continuous performance of small businesses in production processes and business management models. To promote continuous improvement is essential that companies make decisions based on data that reflects business’ performance (performance measurement) and promote the cluster performance. This way, the aim of this article is to describe the performance measurement process that will support the corporate management of Micro and Small enterprises (SME) of a Local Productive Arrangement in Maringá, State of Paraná, Brazil. To develop this paper, the bibliographic search and action research methods were used. The field research was developed from the cooperation project (PROJVEST) conducted at the LPA, which goal is to deploy improvement actions in project’s participating companies. Metrics and performance indicators constructed from the diagnosis in the areas of Production, Quality and Ergonomics in companies will be presented. Among the main results, can be pointed out that the performance management of LPA is promoting the introduction of corporate management practices in SMEs, stimulating business cooperation, the continuous innovation in manufacturing processes and product quality and business processes.