Expectations of elderly people on the nurse-client relationship and interaction in home care : "When I see the nurse's smiling face it feels likes sunshine on a rainy and gloomy day"

The purpose of the thesis was to explore expectations of elderly people on the nurse-client relationship and interaction in home care. The aim is to improve the quality of care to better meet the needs of the clients. A qualitative approach was adopted. Semi-structured theme interviews were used for data collection. The interviews were conducted during spring 2006. Six elderly clients of a private home care company in Southern Finland acted as informants. Content analysis was used as the method of data analysis. The findings suggest that clients expect nurses to provide professional care with loving-kindness. Trust and mutual, active interaction were expected from the nurse-client relationship. Clients considered it important that the nurse recognizes each client's individual needs. The nurse was expected to perform duties efficiently, but in a calm and unrushed manner. A mechanic performance of tasks was considered negative. Humanity was viewed as a crucial element in the nurse-client relationship. Clients expressed their need to be seen as human beings. Seeing beyond the illness was considered important. A smiling nurse was described to be able to alleviate pain and anxiety. Clients hoped to have a close relationship with the nurse. The development of a close relationship was considered to be more likely if the nurse is familiar and genuine. Clients wish the nurses to have a more attending presence. Clients suggested that the work areas of the nurses could be limited so that they would have more time to transfer from one place to another. Clients felt that they would benefit from this as well. The nurses were expected to be more considerate. Clients wished for more information regarding changes that affect their care. They wished to be informed about changes in schedules and plans. Clients hoped for continuity from the nurse-client relationship. Considering the expectations of clients promotes client satisfaction. Home care providers have an opportunity to reflect their own care behaviour on the findings. To better meet the needs of the clients, nurses could apply the concept of loving-kindness in their work, and strive for a more attending presence.

Tasavallan Presidentin onnittelusanat Suomi-Neuvostoliitto-Seuran juhlakokouksessa 14.10.1974

Puhe

Sexual Harassment in Education: It's Against the Law

An informational sheet about workplace sexual harassment produced by Iowa Commission on the Status of Women.

Sexual Harassment in Housing: It's Against the Law, 2001

An informational sheet about housing and sexual harassment produced by Iowa Commission on the Status of Women.

‘Poverty…, of course we have it…’ Notes for the analysis of an institutional

Based on testimonies by Cape Verdean individuals with different social condition and institutional responsibility on one hand and, on the other hand, on the consideration of the historical burden and the policies adopted after the independence, this article is focused on the creation of a social conscience about poverty and the manifestations of micro-violence through the action of institutions and NGOs committed in the eradication of poverty and prevention of behaviors potentially generating and perpetuating micro-violence and social exclusion. The political environment and the perception of an involvement of Cape Verdeans in a common destiny are deemed crucial to the achievement of these purposes.