Managing the complexity of information flow for construction small and medium-sized enterprises (CSMEs) using system dynamics and collaborative technologies

With the increase in e-commerce and the digitisation of design data and information,the construction sector has become reliant upon IT infrastructure and systems. The design and production process is more complex, more interconnected, and reliant upon greater information mobility, with seamless exchange of data and information in real time. Construction small and medium-sized enterprises (CSMEs), in particular,the speciality contractors, can effectively utilise cost-effective collaboration-enabling technologies, such as cloud computing, to help in the effective transfer of information and data to improve productivity. The system dynamics (SD) approach offers a perspective and tools to enable a better understanding of the dynamics of complex systems. This research focuses upon system dynamics methodology as a modelling and analysis tool in order to understand and identify the key drivers in the absorption of cloud computing for CSMEs. The aim of this paper is to determine how the use of system dynamics (SD) can improve the management of information flow through collaborative technologies leading to improved productivity. The data supporting the use of system dynamics was obtained through a pilot study consisting of questionnaires and interviews from five CSMEs in the UK house-building sector.

Forensiska Undersökningar av Molntjänster

Användning av molntjänster har gjort forensiska undersökningar mer komplicerade. Däremot finns det goda förutsättningar om molnleverantörerna skapar tjänster för att få ut all information. Det skulle göra det enklare och mer tillförlitligt. Informationen som ska tas ut från molntjänsterna är svår att få ut på ett korrekt sätt. Undersökningen görs inte på en skrivskyddad kopia, utan i en miljö som riskerar att förändras. Det är då möjligt att ändringar görs under tiden datan hämtas ut, vilket inte alltid syns. Det går heller inte att jämföra skillnaderna genom att ta hashsummor på filerna som görs vid forensiska undersökningar av datorer. Därför är det viktigt att dokumentera hur informationen har tagits ut, helst genom att filma datorskärmen under tiden informationen tas ut. Informationen finns sparad på flera platser då molntjänsterna Office 365 och Google Apps används, både i molnet och på den eller de datorer som har använts för att ansluta till molntjänsten. Webbläsare sparar mycket information om vad som har gjorts. Därför är det viktigt att det går att ta reda på vilka datorer som har använts för att ansluta sig till molntjänsten, vilket idag inte möjligt. Om det är möjligt att undersöka de datorer som använts kan bevis som inte finns kvar i molnet hittas. Det bästa ur forensisk synvinkel skulle vara om leverantörerna av molntjänster erbjöd en tjänst som hämtar ut all data som rör en användare, inklusive alla relevanta loggar. Då skulle det ske på ett mycket säkrare sätt, då det inte skulle gå att ändra informationen under tiden den hämtas ut. 

Desenvolvimento e implantação de Data Base Marketing para apoiar estratégia de gestão de fidelização de clientes em empresa administradora de consórcios

o ambiente econômico atual tem exigido empenho das empresas em conhecer, interagir, diferenciar e personalizar cada vez mais produtos e serviços para os clientes. Este cenário requer ferramentas e modelos de gestão para gerenciar as relações com os clientes, com o objetivo de permitir que a empresa consiga perceber e responder rapidamente a exigências dos consumidores. Este trabalho revisa conceitos de CRM (Customer Relationschip Management ou Gerenciamento das Relações com os Clientes) e descreve a implementação de ferramenta de gestão de relacionamento com clientes em empresa de consórcio. O desenvolvimento do trabalho reflete uma necessidade apontada no planejamento estratégico da empresa, sendo que ferramentas de tecnologia de informação e software de banco de dados foram usadas como suporte aos propósitos da gestão empresarial. Como resultado do trabalho, a empresa está hoje atuando com um sistema de Data Base Marketing, o qual foi criado para auxiliar os profissionais envolvidos no processo de atendimento e gestão de relacionamento com clientes. O Data Base Marketing esta sendo utilizado para coletar dados de atendimento a clientes, tais como históricos de atendimento, dados cadastrais, perfil demográfico, perfil psicográfico e categoria de valor dos clientes. Durante o processo de interação com clientes, o sistema facilita o trabalho dos especialistas e permite melhorar a qualidade do atendimento aos clientes, contemplando necessidades dos diversos especialistas da empresa em assuntos como vendas, qualidade em serviços, finanças e gestão empresarial.O processo começou pela constituição de um grupo de trabalho interno para discutir estratégias e cronograma de implantação. A primeira decisão do grupo foi pelo desenvolvimento interno do software visando atender plenamente o "core business" da empresa. O processo começou pela constituição de um grupo de trabalho interno para discutir estratégias e cronograma de implantação. A primeira decisão do grupo foi pelo desenvolvimento interno do software visando atender plenamente o "core business" da empresa. O projeto contou com o conhecimento do negócio dos profissionais da empresa e auxilio de especialistas e consultores externos. O detalhamento do projeto, bem como os passos da pesquisa-ação, está descrito no corpo da dissertação.

Aplicação do método de análise hierárquica na tomada de decisão para adoção de computação em nuvem: um estudo de caso na federação das indústrias do RN

The progresses of the Internet and telecommunications have been changing the concepts of Information Technology IT, especially with regard to outsourcing services, where organizations seek cost-cutting and a better focus on the business. Along with the development of that outsourcing, a new model named Cloud Computing (CC) evolved. It proposes to migrate to the Internet both data processing and information storing. Among the key points of Cloud Computing are included cost-cutting, benefits, risks and the IT paradigms changes. Nonetheless, the adoption of that model brings forth some difficulties to decision-making, by IT managers, mainly with regard to which solutions may go to the cloud, and which service providers are more appropriate to the Organization s reality. The research has as its overall aim to apply the AHP Method (Analytic Hierarchic Process) to decision-making in Cloud Computing. There to, the utilized methodology was the exploratory kind and a study of case applied to a nationwide organization (Federation of Industries of RN). The data collection was performed through two structured questionnaires answered electronically by IT technicians, and the company s Board of Directors. The analysis of the data was carried out in a qualitative and comparative way, and we utilized the software to AHP method called Web-Hipre. The results we obtained found the importance of applying the AHP method in decision-making towards the adoption of Cloud Computing, mainly because on the occasion the research was carried out the studied company already showed interest and necessity in adopting CC, considering the internal problems with infrastructure and availability of information that the company faces nowadays. The organization sought to adopt CC, however, it had doubt regarding the cloud model and which service provider would better meet their real necessities. The application of the AHP, then, worked as a guiding tool to the choice of the best alternative, which points out the Hybrid Cloud as the ideal choice to start off in Cloud Computing. Considering the following aspects: the layer of Infrastructure as a Service IaaS (Processing and Storage) must stay partly on the Public Cloud and partly in the Private Cloud; the layer of Platform as a Service PaaS (Software Developing and Testing) had preference for the Private Cloud, and the layer of Software as a Service - SaaS (Emails/Applications) divided into emails to the Public Cloud and applications to the Private Cloud. The research also identified the important factors to hiring a Cloud Computing provider

Cloud Integrator: uma plataforma para composição de serviços em ambientes de computação em nuvem

With the advance of the Cloud Computing paradigm, a single service offered by a cloud platform may not be enough to meet all the application requirements. To fulfill such requirements, it may be necessary, instead of a single service, a composition of services that aggregates services provided by different cloud platforms. In order to generate aggregated value for the user, this composition of services provided by several Cloud Computing platforms requires a solution in terms of platforms integration, which encompasses the manipulation of a wide number of noninteroperable APIs and protocols from different platform vendors. In this scenario, this work presents Cloud Integrator, a middleware platform for composing services provided by different Cloud Computing platforms. Besides providing an environment that facilitates the development and execution of applications that use such services, Cloud Integrator works as a mediator by providing mechanisms for building applications through composition and selection of semantic Web services that take into account metadata about the services, such as QoS (Quality of Service), prices, etc. Moreover, the proposed middleware platform provides an adaptation mechanism that can be triggered in case of failure or quality degradation of one or more services used by the running application in order to ensure its quality and availability. In this work, through a case study that consists of an application that use services provided by different cloud platforms, Cloud Integrator is evaluated in terms of the efficiency of the performed service composition, selection and adaptation processes, as well as the potential of using this middleware in heterogeneous computational clouds scenarios

Observing an invisible Higgs boson

Given its weak coupling to bottom quarks and tau leptons, the Higgs boson may predominantly decay into invisible particles like gravitinos, neutralinos, or gravitons. We consider the manifestation of such an invisibly decaying Higgs boson in weak boson fusion at the CERN LHC. Distinctive kinematic distributions of the two quark jets of the signal as compared to Zjj and Wjj backgrounds allow to restrict the Higgs branching ratio to 'invisible' final states to some 13% with 10 fb(-1) of data, provided events with two energetic forward jets of high dijet invariant mass and with substantial missing transverse momentum can be triggered efficiently. It is also possible to discover these particles with masses up to 480 GeV in weak boson fusion, at the 5 sigma level, provided their invisible branching ratio is close to 100%. (C) 2000 Elsevier B.V. B.V. All rights reserved.

Survival probability of large rapidity gaps in a QCD model with a dynamical infrared mass scale

We compute the survival probability {vertical bar S vertical bar(2)} of large rapidity gaps (LRG) in a QCD based eikonal model with a dynamical gluon mass, where this dynamical infrared mass scale represents the onset of nonperturbative contributions to the diffractive hadron-hadron scattering. Since rapidity gaps can occur in the case of Higgs boson production via fusion of electroweak bosons, we focus on WW -> H fusion processes and show that the resulting {vertical bar S vertical bar(2)} decreases with the increase of the energy of the incoming hadrons; in line with the available experimental data for LRG. We obtain {vertical bar S vertical bar(2)} = 27.6 +/- 7.8% (18.2 +/- 17.0%) at Tevatron (CERN-LHC) energy for a dynamical gluon mass m(g) = 400 MeV. (c) 2006 Elsevier B.V. All rights reserved.

Search for the standard model Higgs boson decaying to W+W- in the fully leptonic final state in pp collisions at root s=7 TeV

Conselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq)

A novel method for modeling the recoil in W boson events at hadron colliders

Conselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq)

Search for Pair Production of First-Generation Scalar Leptoquarks in pp Collisions at root s=7 TeV

Conselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq)

Measurement of Dijet Angular Distributions and Search for Quark Compositeness in pp Collisions at root s=7 TeV

Conselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq)

Measurement of B(B)over-bar angular correlations based on secondary vertex reconstruction at root s=7 TeV

Conselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq)

Search for resonances in the dilepton mass distribution in pp collisions at root s=7 TeV

Conselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq)

Measurement of the charge ratio of atmospheric muons with the CMS detector

We present a measurement of the ratio of positive to negative muon fluxes from cosmic ray interactions in the atmosphere, using data collected by the CMS detector both at ground level and in the underground experimental cavern at the CERN LHC. Muons were detected in the momentum range from 5 GeV/. c to 1 TeV/. c. The surface flux ratio is measured to be 1.2766±0.0032(stat.)±0.0032(syst.), independent of the muon momentum, below 100 GeV/. c. This is the most precise measurement to date. At higher momenta the data are consistent with an increase of the charge ratio, in agreement with cosmic ray shower models and compatible with previous measurements by deep-underground experiments. © 2010.

Architecture for publication and universal access to smart transducers

This paper proposes a simple and powerful architecture for publication and universal access to smart transducers, through existing and established open standards. Smart transducers are put to work on standards and styles already included in the Web, exploring resources in Cloud Computing and simplifying access to data. © 2012 IEEE.