Research and innovation in the building regulatory process : proceedings of the first NBS/NCSBCS joint conference, held in Providence, Rhode Island, on September 21-22, 1976, in conjunction with the ninth annual meeting of the National Conference of States on Building Codes and Standards (NCSBCS), inc. /

Mode of access: Internet.

The functions of experimental participatory experiences in the learning-teaching process /

Mode of access: Internet.

To understand the aging process : the Baltimore longitudinal study of the National Institute on Aging /

Originally published in 1978 by the U.S. Dept. of Health, Education and Welfare, and issued as DHEW publication no. (NIH) 78-134.

Problems on the theory of the process of pressing metal powders and their mixtures.

"Translation of: Nekotoryye voprosy teorii protsessa pressovaniva metallicheskih poroshkov i ikh smesey." (romanized form)

The aging process and psychoactive drug use.

Produced under NIDA contract no. 271-75-1140, Work Order no. 9.

Tales of troubles tackled by truly talented teams (a report on the QIP process)

Cover title.

Rail system investment analysis : description of the railroad investment process /

Mode of access: Internet.

Consequences of small sample 0-D data collection in the transportation planning process /

Mode of access: Internet.

Service of papers under the New York code of civil procedure and statutes : with decisions from other states and appendix of forms /

Includes index.

National Cancer Institute grants process and administration /

Shipping list no.: 98-0292-P.

Special Foreign Currency Science Information Program list of translations in process.

At head of title: SFCSI

Analysis of the education program approval process : a program evaluation /

"May 1988."

Design optimization of the chlorination process /

Mode of access: Internet.

Classifying client goals in community-based ABI rehabilitation: a taxonomy for profiling service delivery and conceptualizing outcomes

Purpose: To develop, confirm and trial a framework for analysing the content of goals set within community-based rehabilitation. This framework (taxonomy) is proposed as a tool to assist in service evaluation and outcome exploration. Method: Qualitative thematic analysis and categorization of 1765 rehabilitation goal statements in a four phase process of synthesis, refinement, verification and application. Results: A taxonomy of goal content was developed comprising 21 categories within five domains, utilizing 125 descriptors. The taxonomy demonstrated good inter-rater consistency and was able to discriminate between similar but related data sets comprising goal statements. Conclusion: Structured analysis of the content of goal setting (particularly in community rehabilitation) utilizing a framework such as the proposed taxonomy has considerable potential as a 'window' into service delivery to broaden the parameters of existing service evaluation and to more clearly link outcome exploration to intervention.

Understanding service experience in non-profit performing arts: Implications for operations and service management

Recent research in the non-profit performing arts has shown that marketing efforts designed to increase revenue from ticket sales are not achieving the results required to sustain the performing arts. This paper applies operations management analytical techniques to the non-profit performing arts to increase understanding of operational issues and inform service management strategy. The paper takes a two-study idiographic approach. Implementing a modified version of service transaction analysis (STA), Study One describes a performing arts service from provider and customer perspectives, identifies service gaps and develops an elaborated service description incorporating both perspectives. In Study Two, building on the elaborated service description and extant research, in-depth interviews are conducted to gather thick descriptions of predictors of satisfaction, value and service quality as they relate to repurchase intention (RI). Technical, functional and critical factors required to improve organizational performance are identified. Implications for operational strategy, service design and service management theory for this context are discussed. (c) 2005 Published by Elsevier B.V.