Power and Politics in Organizations

Aristotle made the observation that man is a political animal. Engineers often like to think they are above the fray when it comes to organizational politics, but most organizational theorists believe politics is a fundamental dynamic in any group. This paper examines the various ways that people use power within organizations to negotiate the political interactions in the work place.

Quality Management and Formalization in Social Service Organizations - A Survey on Home-Based Family Intervention Services

Although the effects of quality management on social work are still widely unexplored, critics suspect that it will lead to a negative standardization of working conditions, whereas supporters of quality management hope for a greater transparency and effectiveness of service delivery. This article reports on a survey of 30 managers, 261 professionals, and 435 families in 30 family intervention service organizations. It uses cluster analysis to explore the relationship between quality management and different forms of work formalization. Results showed that working conditions generally are enabling for professional practice, but differences exist between what is called here a managerialist machine bureaucracy, an atomistic professional organization, and a collegiate professional organization.