EVALUATING THE EFFICIENCY PROGRESS WITH TECHNOLOGY IN A SPANISH HOTEL CHAIN

ABSTRACTThis paper analyzes the changes in the total factor productivity index of a Spanish hotel chain in the period from 2007 to 2010 with the purpose of identifying efficiency patterns for the chain in a period of financial crisis. The data envelopment analysis (DEA) Malmquist productivity index was used to estimate productivity change in 38 hotels of the AC chain. Results reveal AC hotels' efficiency trends and, therefore, their competitiveness in the recession period; they also show the changes experienced in these hotels' total productivity and its components: technological and efficiency changes. Positive efficiency changes were due to positive technical efficiency rather than technological efficiency. The recession period certainly influenced the performance of AC Hotels, which focused on organizational changes rather than investing in technology.

Enhancing reflexivity and technology in translation learning: case study on the use of ePortfolio as a training environment

In this paper we describe a casestudy of an experiment on how reflexivity and technology can enhance learning, by using ePorfolios as a training environment to develop translation skills. Translation is today a multiskilled job and translators need to assure their clients a good performance and quality, both in language and in technology domains. In order to accomplish it, for the translator all the tasks and processes he develops appear as crucial, being pretranslation and posttranslation processes equally important as the translation itself, namely as far as autonomy, reflexive and critical skills are concerned. Finally, the need and relevance for collaborative tasks and networks amongst virtual translation communities, led us to the decision of implementing ePortfolios as a tool to develop the requested skills and extend the use of Internet in translation, namely in terminology management phases, for the completion of each task, by helping students in the management of the projects deadlines, improving their knowledge on the construction and management of translation resources and deepening their awareness about the concepts related to the development and usability of ePorfolios.

Environmental sustainability in superior education: case study of Lisbon College of Health Technology

Over the centuries there has been a growing trend of societies and it is possible to verify their economic growth. This growth has provided an increased pressure on natural resources, often over-reaching the boundaries of each country, which has called into question the level of environmental sustainability in different countries. Sustainability is understood as a complex concept involving ecological, social, economic dimensions and temporal urban processes. Therefore, Firmino (2009) suggests that the ecological footprint (EF) allows people to establish dependency relations between human activities and the natural resources required for such activities and for the absorption of waste generated. According to Bergh & Verbruggen (1999) the EF is an objective, impartial and one-dimensional indicator that enables people to assess the sustainability. The Superior Schools have a crucial role in building the vision of a sustainable future as a reality, because in transmitting values and environmental principles to his students, are providing that they, in exercising his professional activity, make decisions weighing the environmental values. This ensures improved quality of life. The present study aims to determine the level of environmental sustainability of the Academic Community of Lisbon College of Health Technology (ESTeSL), by calculating the EF, and describe whether a relation between Footprint and various socio-demographic characteristics of the subjects.

User perception and influencing factors of technology in everyday life

An increasing amount of research is being developed in the area where technology and humans meet. The success or failure of technologies and the question whether technology helps humans to fulfill their goals or whether it hinders them is in most cases not a technical one. User Perception and Influencing Factors of Technology in Everyday Life addresses issues of human and technology interaction. The research in this work is interdisciplinary, ranging from more technical subjects such as computer science, engineering, and information systems, to non-technical descriptions of technology and human interaction from the point of view of sociology or philosophy. This book is perfect for academics, researchers, and professionals alike as it presents a set of theories that allow us to understand the interaction of technology and humans and to put it to practical use.

Human interaction with technology for working, communicating, and learning: advancements

The way humans interact with technology is undergoing a tremendous change. It is hard to imagine the lives we live today without the benefits of technology that we take for granted. Applying research in computer science, engineering, and information systems to non-technical descriptions of technology, such as human interaction, has shaped and continues to shape our lives. Human Interaction with Technology for Working, Communicating, and Learning: Advancements provides a framework for conceptual, theoretical, and applied research in regards to the relationship between technology and humans. This book is unique in the sense that it does not only cover technology, but also science, research, and the relationship between these fields and individuals' experience. This book is a must have for anyone interested in this research area, as it provides a voice for all users and a look into our future.

Technology for creativity and innovation: tools, techniques and applications

It is widely accepted that organizations and individuals must be innovative and continually create new knowledge and ideas to deal with rapid change. Innovation plays an important role in not only the development of new business, process and products, but also in competitiveness and success of any organization. Technology for Creativity and Innovation: Tools, Techniques and Applications provides empirical research findings and best practices on creativity and innovation in business, organizational, and social environments. It is written for educators, academics and professionals who want to improve their understanding of creativity and innovation as well as the role technology has in shaping this discipline.

Sociological and philosophical aspects of human interaction with technology: advancing concepts

It is not possible to imagine our lives today without technology. From the moment we get up in the morning until the time that we go to bed at night, technology is present in almost every moment, even if we are not aware of it. Some of the most basic activities we need to perform regularly could not be carried out without technology. Sociological and Philosophical Aspects of Human Interaction with Technology: Advancing Concepts presents a careful blend of conceptual, theoretical and applied research in regards to the relationship between technology and humans. This book explores the importance of these interactions, aspects related with trust, communication, data protection, usability concerning organizational change, and e-learning. The advancement of these theories and practices will benefit from this publication as it provides a voice for the users.

Nanofiltration for the treatment of coke plant ammoniacal wastewaters

This work addresses the treatment by nanofiltration (NF) of solutions containing NaCN and NH(4)Cl at various pH values. The NF experiments are carried out in a Lab-Unit equipped with NF-270 membranes for model solutions that are surrogates of industrial ammoniacal wastewaters generated in the coke-making processes. The applied pressure is 30 bar. The main objective is the separation of the compounds NaCN and NH(4)Cl and the optimization of this separation as a function of the pH. Membrane performance is highly dependent on solution composition and characteristics, namely on the pH. In fact, the rejection coefficients for the binary model solution containing sodium cyanide are always higher than the rejections coefficients for the ammonium chloride model solution. For ternary solutions (cyanide/ammonium/water) it was observed that for pH values lower than 9 the rejection coefficients to ammonium are well above the ones observed for the cyanides, but for pH values higher than 9.5 there is a drastic decrease in the ammonium rejection coefficients with the increase of the pH. These results take into account the changes that occur in solution, namely, the solute species that are predominant, with the increase of the pH. The fluxes of the model solutions decreased with increased pH. (C) 2010 Elsevier B.V. All rights reserved.

Optimization, high availability and redundancy in information communications and technology using networks and systems virtualization architectures

Mestrado em Engenharia Informática

Endothelial lipase correlated positively with EPA/AA ratio in RBCs membrane

The fatty acid profile of erythrocyte membranes has been considered a good biomarker for several pathologic situations. Dietary intake, digestion, absorption, metabolism, storage and exchange amongst compartments, greatly influence the fatty acids composition of different cells and tissues. Lipoprotein and hepatic lipases were also involved in fatty acid availability. In the present work we examined the correlations between fatty acid in Red Blood Cells (RBCs) membranes, the fatty acid desaturase and elongase activities, glycaemia, blood lipids, lipoproteins and apoproteins, and the endothelial lipase (EL) mass in plasma. Twenty one individuals were considered in the present study, with age >18 y. RBCs membranes were obtained and analysed for fatty acid composition by gas chromatography. The amount of fatty acids (as percentage) were analysed, and the ratios between fatty acid 16:1/16:0; 18:1/18:0; 18:0/16:0; 22:6 n-3/20:5 n-3 and 20:4 n-6/18:2 n-6 were calculated. Bivariate analysis (rs) and partial correlations were determined. SCD16 estimation activity correlated positively with BMI (rs=0.466, p=0.043) and triacylglycerols (TAG) (rs=0.483, p=0.026), and negatively with the ratio ApoA1/ApoB (rs=-0.566, p=0.007). Endothelial lipase (EL) correlated positively with the EPA/AA ratio in RBCs membranes (rs=0.524, p=0.045). After multi-adjustment for BMI, age, hs-CRP and dietary n3/n6 ratio, the correlations remained significant between EL and EPA/AA ratio. At the best of our knowledge this is the first report that correlated EL with the fatty acid profile of RBCs plasma membranes. The association found here can suggest that the enzyme may be involved in the bioavailability and distribution of n-3/n-6 fatty acids, suggesting a major role for EL in the pathophysiological mechanisms involving biomembranes’ fatty acids, such as in inflammatory response and eicosanoids metabolites pathways.

Unlocking the technology-mediated learning process : insights and articulating actions for an institutional approach

This paper is part of the results from the project "Implementation Strategies and Development of an Open and Distance Education System for the University of the Azores" funded by the European Social Fund. http://hdl.handle.net/10400.3/2327

Reutilização das águas de tingimento utilizando a Nanofiltração

Este trabalho na área dos processos físicos de separação por membranas, nomeadamente, a nanofiltração (NF), tem como objectivo principal a recuperação dos efluentes resultantes das águas da 3ª lavagem utilizadas na operação de tingimento de fibras de algodão, com corantes reactivos. Estão inerentes as problemáticas: da escassez da água como matéria-prima na vertente de água potável; da diminuição de efluentes que necessitam de tratamentos devido à sua carga poluente; da recuperação sempre que seja viável dos produtos químicos adicionados nesta fase de tratamento das fibras de algodão e por último e não menos importante, da energia contida nestes efluentes que vão para o esgoto a temperaturas na ordem dos 50 ºC. A metodologia adoptada na realização deste trabalho consistiu, inicialmente num estudo sobre os trabalhos realizados até hoje nesta área, seguindo-se a recolha dos efluentes na empresa ―Estamparia Têxtil Adalberto Pinto da Silva, S.A.‖ (ETAPS) e posterior estudo da recuperação dos efluentes em causa pelo processo de NF utilizando a membrana NF270-2540 da empresa FILMTEC. Os efluentes estudados no presente trabalho continham corantes reactivos sendo um corante azul-claro (CAC) de composição (Amarelo Bril Remazol GL 150% + Azul Brilhante Remazol BB 133% + Azul Turqueza Remazol G) e o outro corante azul-marinho (CAM) de composição (Preto Remazol B 133% + Vermelho Remazol RGB + Amarelo Ouro Remazol RGB). Estes estudos de recuperação compreenderam basicamente 3 fases: caracterização do efluente recolhido na empresa; tratamento desse efluente utilizando uma instalação piloto de NF de fluxo cruzado ou também conhecido por membrana de fluxo tangencial instalado no Laboratório de Tecnologia (LT) do Instituto Superior de Engenharia do Porto (ISEP), e caracterização dos permeados e dos rejeitados obtidos. A análise de resultados do presente trabalho permitiu concluir ser possível a recuperação e reutilização das 3ª águas de lavagem do processo de tingimento quando tratadas pelo processo de NF a pressões de operação de 6 bar. Nestas circunstâncias os permeados obtidos (tanto no efluente com corante azul-claro como no efluente com corante azul-marinho) apresentam valores, em todos os parâmetros estudados, significativamente abaixo dos valores limites recomendáveis para uma água de abastecimento na Industria Têxtil (IT). Salienta-se reduções mais expressivas nos permeados do corante CAM, com vários parâmetros a sofrerem reduções no intervalo de 98 a 100%, nomeadamente, na cor, turvação, CQO, dureza total, alumínio e manganês. Os resultados obtidos para as pressões de operação de 4 e 8 bar mostram alguns parâmetros com valores acima dos recomendados para uma água de abastecimento na Indústria Têxtil, nomeadamente a cor no corante CAC quando se opera a 4 bar e no corante CAM quando se opera a 8 bar e os sulfatos e ferro no CAM à pressão de 4 bar. Estes resultados mostram ser possível a reutilização da água na própria instalação industrial, trazendo um benefício económico e ambiental, pela redução no consumo de água fresca e energia, além da redução do volume de efluentes que necessitam ser tratados, estando na mesma linha de pensamento de Gross et al (1999), que refere que o uso de membranas para o tratamento de efluentes do processo de tingimento tem como principal objectivo a viabilidade económica, a redução no consumo de água, de sais, de corantes e energia, bem como, a redução do volume de efluentes a ser tratado.

Modelação de células de combustível

Neste trabalho serão apresentados e discutidos vários aspectos relacionados com células de combustível, com particular enfoque na modelação de células de combustível de membrana de permuta protónica. Este trabalho está dividido em vários capítulos. No Capítunlo 1 são apresentadas as motivações e os objectivos da tese. No Capítulo 2 serão apresentadas as células de combustível em geral, a sua origem, os diversos tipos, o que as diferencia das restantes tecnologias de geração de energia e as suas vantagens e desvantagens. No Capítulo 3 discute-se a modelação de células de combustível. Serão expostos e explicados os diferentes tipos de modelos, seguindo-se uma apresentação do modelo selecionado para estudo, com referência aos fundamentos teóricos exposição detalhada da fórmulação matemática e os parâmetros que caracterizam o modelo. É também apresentado a implementação do modelo em Matlab/Simulink. No Capítulo 4 será discutida e apresentada a abordagem utilizada para a identificação dos parâmetros do modelo da célula de combustível. Propõe-se e prova-se que uma abordagem baseada num algoritmo de optimização inteligente proporciona um método eficaz e preciso para a identificação dos parâmetros. Esta abordagem requer a existência de alguns dados experimentais que são também apresentados. O algoritmo utilizado designa-se por Optimização por Enxame de Partículas – Particle Swarm Optimization (PSO). São apresentados os seus fundamentos, características, implementação em Matlab/Simulink e a estratégia de optimização, isto é, a configuração do algoritmo, a definição da função objectivo e limites de variação dos parâmetros. São apresentados os resultados do processo de optimização, resultados adicionais de validação do modelo, uma análise de robustez do conjunto óptimo de parâmetros e uma análise de sensibilidade dos mesmos. O trabalho termina apresentando, no último capítulo, algumas conclusões, das quais se destacam: - O bom desempenho do algoritmo PSO para a identificação dos parâmetros do modelo da célula de combsutível; - Uma robustez interessante do algoritmo PSO, no sentido em que, para várias execuções do método resultam valores do parâmetros e da função objectivo com variabilidade bastante reduzidas; - Um bom modelo da célula de combustível, que quando caracterizado pelo conjunto óptimo de parâmetros, apresenta, sistematicamente, erros relativos médios inferiores a 2,5% para um conjunto alargado de condições de funcionamento.