Keeping citizens, companies, and organizations informed by Web KnowARR

For the main part, electronic government (or e-government for short) aims to put digital public services at disposal for citizens, companies, and organizations. To that end, in particular, e-government comprises the application of Information and Communications Technology (ICT) to support government operations and provide better governmental services (Fraga, 2002) as possible with traditional means. Accordingly, e-government services go further as traditional governmental services and aim to fundamentally alter the processes in which public services are generated and delivered, after this manner transforming the entire spectrum of relationships of public bodies with its citizens, businesses and other government agencies (Leitner, 2003). To implement this transformation, one of the most important points is to inform the citizen, business, and/or other government agencies faithfully and in an accessible way. This allows all the partaking participants of governmental affairs for a transition from passive information access to active participation (Palvia and Sharma, 2007). In addition, by a corresponding handling of the participants' data, a personalization towards these participants may even be accomplished. For instance, by creating significant user profiles as a kind of participants' tailored knowledge structures, a better-quality governmental service may be provided (i.e., expressed by individualized governmental services). To create such knowledge structures, thus known information (e.g., a social security number) can be enriched by vague information that may be accurate to a certain degree only. Hence, fuzzy knowledge structures can be generated, which help improve governmental-participants relationship. The Web KnowARR framework (Portmann and Thiessen, 2013; Portmann and Pedrycz, 2014; Portmann and Kaltenrieder, 2014), which I introduce in my presentation, allows just all these participants to be automatically informed about changes of Web content regarding a- respective governmental action. The name Web KnowARR thereby stands for a self-acting entity (i.e. instantiated form the conceptual framework) that knows or apprehends the Web. In this talk, the frameworks respective three main components from artificial intelligence research (i.e. knowledge aggregation, representation, and reasoning), as well as its specific use in electronic government will be briefly introduced and discussed.

Accesibilidad y mejora de un sistema Web e implementación de RSS para avisos

El presente Trabajo de Fin de Grado se enmarca dentro del sistema web de la asignaturade Procesadores de Lenguajes perteneciente al departamento de Lenguajes y Sistemas Informáticos e Ingeniería de Software de la Escuela Técnica Superior de Ingenieros Informáticos de la Universidad Politécnica de Madrid. Este Trabajo consta de varias líneas de desarrollo, que se engloban dentro de dicho marco y surgen de la necesidad de mejorar el sistema para hacer que éste sea accesible a todo tipo de usuarios, y a la vez se mantenga actualizado según las tecnologías más recientes. En primer lugar, el presente Trabajo se centra en estudiar la accesibilidad de la web de la asignatura de Procesadores de Lenguajes siguiendo las Pautas de Accesibilidad al Contenido en la Web (Web Content Accessibility Guidelines, WCAG) en su segunda versión (2.0). Para ello, se ha llevado a cabo un informe detallado que recoge los resultados de este estudio sobre los criterios de aceptación de las WCAG, y posteriormente se han implementado los cambios necesarios para solucionar los criterios erróneos detectados. De esta manera se puede asegurar que la web es accesible para personas con distintos tipos de discapacidad. Así mismo, y siguiendo el criterio de conseguir una web más accesible, se ha adaptado el sistema a tecnologías más recientes. En el momento de empezar el Trabajo, el sistema web contaba con una serie de páginas estáticas (XHTML 1.1 + CSS 2.1) y una serie de páginas dinámicas (XHTML 1.1 + CSS 2.1 + PHP + MySQL). Estas páginas han sido actualizadas a sus versiones más recientes (HTML 5 y CSS 3). La web cuenta también con un sistema de creación de grupos de prácticas que facilita su gestión tanto a profesores como a alumnos, además de facilitar el alta de los estudiantes de la asignatura. El sistema posee además un módulo de administración para que el personal docente pueda gestionarlo. Sobre este sistema web implantado en la actualidad, se ha realizado una batería de pruebas para garantizar su correcto funcionamiento, y se han corregido todos los errores detectados durante dicho proceso. Al mismo tiempo, se han implementado nuevas funcionalidades que han ido surgiendo desde la creación del sistema hasta el momento presente. Por último, se ha desarrollado un sistema de avisos RSS que permite a los alumnos de la asignatura permanecer al corriente de los avisos y noticias publicados en el tablón de anuncios de la web. Este sistema de avisos RSS servirá también para otros sitios web del Centro que utilicen el tablón de avisos multipropósito y podrá ser visualizado tanto en inglés como en español. ---ABSTRACT---The present final year project is set within the framework of the subject “Procesadores de Lenguajes”, that belongs to the “Computer Languages and Systems and Software Engineering” department of the Escuela Técnica Superior de Ingenieros Informáticos of the Polytechnic University of Madrid. This study is divided in several angles of development that are included inside the abovementioned framework. They all emerge from the necessity of upgrading the system in order to make it accessible to everybody and the same time bringing it up to date to the latest technologies. First of all, it is focused on the study of the accessibility of the web site of the subject Procesadores de Lenguajes, following the second version of the Web Content Accessibility Guidelines (WCAG 2.0). In order to do this, an in-depth report containing the results of the study on the acceptance criteria of the WCAG has been developed. Right afterwards, necessary changes were implemented to correct the erroneous criteria detected. Similarly, and following the criteria of achieving a more accessible web site, the system has been adapted to updated technologies. At the start point, the web system consisted in a series of static pages (XHTML 1.1 + CSS 2.1) and a series of dynamic ones (XHTML 1.1 + CSS 2.1 + PHP + MySQL). These pages have been updated to their latest versions (HTML 5 and CSS 3). The web site has a system for the creation of working groups that makes their management easier, both for the teachers and for the students, as well as the registration process. The teaching staff can also manage the system through the administration module. Over the current web system, sets of several tests have taken place in order to guarantee its correct functioning and all the errors that appeared have been corrected. Likewise, new functionalities have been implemented, and those have been arising since the creation of the system till the present time. Finally, an RSS alert system has been developed, allowing students to keep updated on the news and alerts published in the website noticeboard. This RSS alert system will be shared with other websites of the School using the multipurpose noticeboard, and will be available both in Spanish and English.

WSM : metodología de web scraping para Android y ejemplificación mediante la aplicación UPMDroid

En la realización de este proyecto se ha tratado principalmente la temática del web scraping sobre documentos HTML en Android. Como resultado del mismo, se ha propuesto una metodología para poder realizar web scraping en aplicaciones implementadas para este sistema operativo y se desarrollará una aplicación basada en esta metodología que resulte útil a los alumnos de la escuela. Web scraping se puede definir como una técnica basada en una serie de algoritmos de búsqueda de contenido con el fin de obtener una determinada información de páginas web, descartando aquella que no sea relevante. Como parte central, se ha dedicado bastante tiempo al estudio de los navegadores y servidores Web, y del lenguaje HTML presente en casi todas las páginas web en la actualidad así como de los mecanismos utilizados para la comunicación entre cliente y servidor ya que son los pilares en los que se basa esta técnica. Se ha realizado un estudio de las técnicas y herramientas necesarias, aportándose todos los conceptos teóricos necesarios, así como la proposición de una posible metodología para su implementación. Finalmente se ha codificado la aplicación UPMdroid, desarrollada con el fin de ejemplificar la implementación de la metodología propuesta anteriormente y a la vez desarrollar una aplicación cuya finalidad es brindar al estudiante de la ETSIST un soporte móvil en Android que le facilite el acceso y la visualización de aquellos datos más importantes del curso académico como son: el horario de clases y las calificaciones de las asignaturas en las que se matricule. Esta aplicación, además de implementar la metodología propuesta, es una herramienta muy interesante para el alumno, ya que le permite utilizar de una forma sencilla e intuitiva gran número de funcionalidades de la escuela solucionando así los problemas de visualización de contenido web en los dispositivos. ABSTRACT. The main topic of this project is about the web scraping over HTML documents on Android OS. As a result thereof, it is proposed a methodology to perform web scraping in deployed applications for this operating system and based on this methodology that is useful to the ETSIST school students. Web scraping can be defined as a technique based on a number of content search algorithms in order to obtain certain information from web pages, discarding those that are not relevant. As a main part, has spent considerable time studying browsers and Web servers, and the HTML language that is present today in almost all websites as well as the mechanisms used for communication between client and server because they are the pillars which this technique is based. We performed a study of the techniques and tools needed, providing all the necessary theoretical concepts, as well as the proposal of a possible methodology for implementation. Finally it has codified UPMdroid application, developed in order to illustrate the implementation of the previously proposed methodology and also to give the student a mobile ETSIST Android support to facilitate access and display those most important data of the current academic year such as: class schedules and scores for the subjects in which you are enrolled. This application, in addition to implement the proposed methodology is also a very interesting tool for the student, as it allows a simple and intuitive way of use these school functionalities thus fixing the viewing web content on devices.

Definición, diseño e implementación de métricas de usuario final sobre componentes web en el lado Front-end, mediante Google Analytics

La web ha evolucionado hacia la participación en la creación de contenido tanto por desarrolladores expertos como por usuarios finales sin un gran conocimiento en esta área. A pesar de que su uso es igual de válido y funcional, las diferencias entre la calidad de los productos desarrollados por ambos puede llegar a ser considerable. Esta característica se observa con mayor claridad cuando se analizan los web components. El trabajo consiste en el desarrollo de un entorno capaz de recoger las métricas de calidad de los componentes, basadas en la interacción con ellos por parte de los usuarios. A partir de las métricas obtenidas, se determinará su calidad para realizar una mejora de la misma, en función de las características valoradas. La selección de las métricas se realiza mediante un estudio de las características que definen a un componente, y permiten ser analizadas. Para poder llevar a cabo la construcción del portal, se ha descrito un prototipo capaz de proporcionar un sistema para permitir que los componentes intercambien información entre ellos. El modelo ha sido integrado en los componentes que se han de evaluar para obtener nuevas métricas sobre esta característica. Se ha desarrollado un dashboard que permite la interacción sin limitaciones de los usuarios con los componentes, facilitándoles un sistema para conectar componentes, utilizando para ello el sistema previamente descrito. Como conclusión del trabajo, se puede observar la necesidad de integrar los componentes web en un entorno real para poder determinar su calidad. Debido a que la calidad está determinada por los usuarios que consumen los componentes, se ha de contar con su opinión en la cuantificación de la misma.---ABSTRACT---Recently, the web has evolved to the collaboration between professional developers and end users with limited knowledge to create web content. Although both solutions are correct and functional, the differences in the quality between them can be appreciable. This feature is shown clearly when the web components are analyzed. The work is composed of the development of a virtual environment which is able to pick the quality measures of the components, based on the interaction between these components and the user. The measures are the starting point to decide the quality, and improve them with the rated measures. The measures selection is done through a study of the main features of a component. This selection can be analyzed. In order to create the website, a prototype has been specified to provide a system in which the components can be trade information between them. The interconnection model has been integrated in the components to evaluate. A dashboard has been developed to allow users interacting with the components without rules, making them possible connecting components through the model. The main conclusion of the work is the necessity of integrating web components in a real environment to decide their quality. Due to the fact that the quality is measured in terms of the rate of the users, it is a must to give them the main roles in the establishment of that quality.

A web recommendation technique based on probabilistic latent semantic analysis

Web transaction data between Web visitors and Web functionalities usually convey user task-oriented behavior pattern. Mining such type of click-stream data will lead to capture usage pattern information. Nowadays Web usage mining technique has become one of most widely used methods for Web recommendation, which customizes Web content to user-preferred style. Traditional techniques of Web usage mining, such as Web user session or Web page clustering, association rule and frequent navigational path mining can only discover usage pattern explicitly. They, however, cannot reveal the underlying navigational activities and identify the latent relationships that are associated with the patterns among Web users as well as Web pages. In this work, we propose a Web recommendation framework incorporating Web usage mining technique based on Probabilistic Latent Semantic Analysis (PLSA) model. The main advantages of this method are, not only to discover usage-based access pattern, but also to reveal the underlying latent factor as well. With the discovered user access pattern, we then present user more interested content via collaborative recommendation. To validate the effectiveness of proposed approach, we conduct experiments on real world datasets and make comparisons with some existing traditional techniques. The preliminary experimental results demonstrate the usability of the proposed approach.

A gestão da informação sob a luz do Enterprise Content Management (ECM): um estudo de caso em uma universidade pública

This work involves the organization and content perspectives on Enterprise Content Management (ECM) framework. The case study at the Federal University of Rio Grande do Norte was based on ECM model to analyse the information management provided by the three main administrative systems: The Integrated Management of Academic Activities (SIGAA), Integrated System of Inheritance, and Contracts Administration (SIPAC) and the Integrated System for Administration and Human Resources (SIGRH). A case study protocol was designed to provide greater reliability to research process. Four propositions were examined in order to reach the specific objectives of identification and evaluation of ECM components from UFRN perspective. The preliminary phase provided the guidelines for the data collection. In total, 75 individuals were interviewed. Interviews with four managers directly involved on systems design were recorded (average duration of 90 minutes). The 70 remaining individuals were approached in random way in UFRN s units, including teachers, administrative-technical employees and students. The results showed the presence of many ECM elements in the management of UFRN administrative information. The technological component with higher presence was "management of web content / collaboration". But initiatives of other components (e.g. email and document management) were found and are in continuous improvement. The assessment made use of eQual 4.0 to examine the effectiveness of applications under three factors: usability, quality of information and offered service. In general, the quality offered by the systems was very good and walk side by side with the obtained benefits of ECM strategy adoption in the context of the whole institution

A gestão da informação sob a luz do Enterprise Content Management (ECM): um estudo de caso em uma universidade pública

This work involves the organization and content perspectives on Enterprise Content Management (ECM) framework. The case study at the Federal University of Rio Grande do Norte was based on ECM model to analyse the information management provided by the three main administrative systems: The Integrated Management of Academic Activities (SIGAA), Integrated System of Inheritance, and Contracts Administration (SIPAC) and the Integrated System for Administration and Human Resources (SIGRH). A case study protocol was designed to provide greater reliability to research process. Four propositions were examined in order to reach the specific objectives of identification and evaluation of ECM components from UFRN perspective. The preliminary phase provided the guidelines for the data collection. In total, 75 individuals were interviewed. Interviews with four managers directly involved on systems design were recorded (average duration of 90 minutes). The 70 remaining individuals were approached in random way in UFRN s units, including teachers, administrative-technical employees and students. The results showed the presence of many ECM elements in the management of UFRN administrative information. The technological component with higher presence was "management of web content / collaboration". But initiatives of other components (e.g. email and document management) were found and are in continuous improvement. The assessment made use of eQual 4.0 to examine the effectiveness of applications under three factors: usability, quality of information and offered service. In general, the quality offered by the systems was very good and walk side by side with the obtained benefits of ECM strategy adoption in the context of the whole institution

Peer to peer English/Chinese cross-language information retrieval

Peer to peer systems have been widely used in the internet. However, most of the peer to peer information systems are still missing some of the important features, for example cross-language IR (Information Retrieval) and collection selection / fusion features. Cross-language IR is the state-of-art research area in IR research community. It has not been used in any real world IR systems yet. Cross-language IR has the ability to issue a query in one language and receive documents in other languages. In typical peer to peer environment, users are from multiple countries. Their collections are definitely in multiple languages. Cross-language IR can help users to find documents more easily. E.g. many Chinese researchers will search research papers in both Chinese and English. With Cross-language IR, they can do one query in Chinese and get documents in two languages. The Out Of Vocabulary (OOV) problem is one of the key research areas in crosslanguage information retrieval. In recent years, web mining was shown to be one of the effective approaches to solving this problem. However, how to extract Multiword Lexical Units (MLUs) from the web content and how to select the correct translations from the extracted candidate MLUs are still two difficult problems in web mining based automated translation approaches. Discovering resource descriptions and merging results obtained from remote search engines are two key issues in distributed information retrieval studies. In uncooperative environments, query-based sampling and normalized-score based merging strategies are well-known approaches to solve such problems. However, such approaches only consider the content of the remote database but do not consider the retrieval performance of the remote search engine. This thesis presents research on building a peer to peer IR system with crosslanguage IR and advance collection profiling technique for fusion features. Particularly, this thesis first presents a new Chinese term measurement and new Chinese MLU extraction process that works well on small corpora. An approach to selection of MLUs in a more accurate manner is also presented. After that, this thesis proposes a collection profiling strategy which can discover not only collection content but also retrieval performance of the remote search engine. Based on collection profiling, a web-based query classification method and two collection fusion approaches are developed and presented in this thesis. Our experiments show that the proposed strategies are effective in merging results in uncooperative peer to peer environments. Here, an uncooperative environment is defined as each peer in the system is autonomous. Peer like to share documents but they do not share collection statistics. This environment is a typical peer to peer IR environment. Finally, all those approaches are grouped together to build up a secure peer to peer multilingual IR system that cooperates through X.509 and email system.

ARCS collaboration tools

The Australian Research Collaboration Service (ARCS) has been supporting a wide range of Collaboration Services and Tools which have been allowing researchers, groups and research communities to share ideas and collaborate across organisational boundaries.----- This talk will give an introduction to a number of exciting technologies which are now available. Focus will be on two main areas of Video Collaboration Tools, allowing researchers to talk face-to-face and share data in real-time, and Web Collaboration Tools, allowing researchers to share information and ideas with other like-minded researchers irrespective of distance or organisational structure. A number of examples will also be shown of how these technologies have been used with in various research communities.----- A brief introduction will be given to a number of services which ARCS is now operating and/or supporting such as:--- * EVO – A video conferencing application, which is particularly suited to desktop or low bandwidth applications.--- * AccessGrid – An open source video conferencing and collaboration tool kit, which is great for room to room meetings.--- * Sakai – An online collaboration and learning environment, support teaching and learning, ad hoc group collaboration, support for portfolios and research collaboration.--- * Plone – A ready-to-run content management system, that provides you with a system for managing web content that is ideal for project groups, communities, web sites, extranets and intranets.--- * Wikis – A way to easily create, edit, and link pages together, to create collaborative websites.

ARCS collaboration tools and support workshop

Registration fees for this workshop are being met by ARCS. There is no cost to attend; however space is limited.----- The Australian Research Collaboration Service (ARCS) has been supporting a wide range of Collaboration Services and Tools which have been allowing researchers, groups and research communities to share ideas and collaborate across organisational boundaries.----- This workshop will give an introduction into a number of web based and real-time collaboration tools and services which researchers may find useful for day-to-day collaboration with members of a research team located within an institution or across institutions. Attendees will be shown how a number of these tools work with strong emphasis placed on how these tools can help facilitate communication and collaboration. Attendees will have the opportunity to try out a number of examples themselves, and interact with the workshop staff to discuss how their own use cases could benefit from the tools and services which can be provided.----- Outline: A hands on introduction will be given to a number of services which ARCS is now operating and/or supporting such as:--- * EVO – A video conferencing environment, which is particularly suited to desktop or low bandwidth applications.--- * AccessGrid – An open source video conferencing and collaboration tool kit, which is great for room to room meetings.--- * Sakai – An online collaboration and learning environment, support teaching and learning, ad hoc group collaboration, support for portfolios and research collaboration.--- * Plone and Drupal – A ready-to-run content management system, that provides you with a system for managing web content that is ideal for project groups, communities, web sites, extranets and intranets.--- * Wikis – A way to easily create, edit, and link pages together, to create collaborative websites.

Destination brand positions of a competitive set of near-home destinations

Although the branding literature commenced during the 1940s, the first publications related to destination branding did not emerge until half a century later. A review of 74 destination branding publications by 102 authors from the first 10 years of destination branding literature (1998-2007) found at least nine potential research gaps warranting attention by researchers. In particular, there has been a lack of research examining the extent to which brand positioning campaigns have been successful in enhancing brand equity in the manner intended in the brand identity. The purpose of this paper is to report the results of an investigation of brand equity tracking for a competitive set of destinations in Queensland, Australia between 2003 and 2007. A hierarchy of consumer-based brand equity (CBBE) provided an effective means to monitor destination brand positions over time. A key implication of the results was the finding that there was no change in brand positions for any of the five destinations over the four year period. This leads to the proposition that destination position change within a competitive set will only occur slowly over a long period of time. The tabulation of 74 destination branding case studies, research papers, conceptual papers and web content analyses provides students and researchers with a useful resource on the current state of the field.

An introduction to science education in rural Australia

Here's a challenge. Try searching Google for the phrase 'rural science teachers' in Australian web content. Surprisingly, my attempts returned only two hits, neither of which actually referred to Australian teachers. Searches for 'rural science education' fare little better. On this evidence one could be forgiven for wondering whether the concept of a rural science teacher actually exists in the Australian consciousness. OK, so Google is not (yet) the arbiter of our conceptions, and to be fair, there aren't many hits for 'urban science teacher' either. The point I'm making is that in Australia we don't tend to conceptualise science teachers or science education as rural or urban. As a profession we are quite mobile, and throughout our careers many of us have worked in both city and country schools. But that's not to say that rural science teaching isn't conceptually or practically different to teaching in the city.

Fuzzy-Rough Sets Assisted Attribute Selection

R. Jensen and Q. Shen. Fuzzy-Rough Sets Assisted Attribute Selection. IEEE Transactions on Fuzzy Systems, vol. 15, no. 1, pp. 73-89, 2007.

Semantics-Preserving Dimensionality Reduction: Rough and Fuzzy-Rough-Based Approaches

R. Jensen and Q. Shen. Semantics-Preserving Dimensionality Reduction: Rough and Fuzzy-Rough Based Approaches. IEEE Transactions on Knowledge and Data Engineering, 16(12): 1457-1471. 2004.

Fuzzy-Rough Data Reduction with Ant Colony Optimization.

R. Jensen and Q. Shen, 'Fuzzy-Rough Data Reduction with Ant Colony Optimization,' Fuzzy Sets and Systems, vol. 149, no. 1, pp. 5-20, 2005.