Web-Usability aus linguistischer und formaler Sicht : am Beispiel von universitären Websites

Ein Tag ohne Internet ist für viele kaum vorstellbar. Das Spektrum der Internetnutzer ist breiter geworden und damit sind die Ansprüche an die Websites massiv angestiegen. Die Entscheidung auf einer Website zu bleiben oder auf einer anderen zu suchen fällt innerhalb von wenigen Sekunden. Diese Entscheidung ist sowohl vom Website-Design als auch von dem dargestellten Inhalt abhängig. Die Auswertung, wie schnell der Benutzer Online-Informationen finden und wie einfach er sie verstehen kann, ist die Aufgabe von Web-Usability-Testing. Für das Finden und Verstehen von Informationen sind die computertechnischen zusammen mit den linguistischen Aspekten zuständig. In der Usability-Forschung liegt jedoch der Fokus bislang weitgehend auf der Bewertung der computer¬linguistischen und ästhetischen Aspekte der Websites. In den Hintergrund gedrängt wurden dabei die linguistischen Aspekte. Im Vergleich sind diese weniger systematisch erforscht und in Usability-Richtlinien kaum zu finden. Stattdessen stößt man überwiegend auf allgemeine Empfehlungen. Motiviert davon hat die vorliegende Arbeit das Ziel, Die Web-Usability systematisch sowohl aus linguistischer als auch aus formaler Sicht zu erforschen. Auf linguistischer Ebene wurde in Anlehnung an die Zeichentheorie von Morris die Web-Usability analysiert und der Begriff Linguistische Web-Usability eingeführt. Auf Basis dieser Analyse sowie einer literaturstudie ‘literature review’ mehrerer Usability-Richtlinien wurde ein Kriterienkatalog entwickelt. Bei der Umsetzung dieses Kriterienkatalogs im Rahmen einer Usability-Studie wurde die Website der Universität Johannes Gutenberg-Universität Mainz (JGU) im Usability-Labor unter Anwendung der Methode Eye-Tracking zusammen mit der Think-Aloud-Methode und der Retrospective-Think-Aloud-Methode getestet. Die empirischen Ergebnisse zeigen, dass die linguistischen Usability-Probleme genau wie die formalen die Benutzer hindern, die gesuchten Informationen zu finden, oder zumindest ihre Suche verlangsamen. Dementsprechend sollten die linguistischen Perspektiven in die Usability-Richtlinien miteinbezogen werden.

Localization, web communication and seo for museum websites: The case of the Pinacoteca di Brera

La presente tesi di laurea si concentra sulla localizzazione in inglese di varie sezioni del nuovo sito web della Pinacoteca di Brera. Il progetto di localizzazione è stato contestualizzato da un lato all’interno della letteratura sulla comunicazione museale, e dall’altro sulla comunicazione web, per poter avanzare proposte di miglioramento alla luce di ricerche nel campo della SEO (Search Engine Optimization). Lo studio della comunicazione museale si è arricchito grazie all’esperienza di documentazione presso la University of Leicester (UK). La tesi mira a porre le basi per la produzione di contenuti museali adatti ad una lettura sul web, in modo da offrire non solo una traduzione ben fatta dal punto di vista linguistico e culturale, ma anche facilmente fruibile per un utente online e reperibile attraverso motori di ricerca. L’elaborato intende fornire ai musei italiani alcuni spunti di riflessione circa possibili miglioramenti delle proprie piattaforme online grazie alla localizzazione e ad un’analisi approfondita dei contenuti web secondo principi di usabilità e visibilità. Il capitolo 1 introduce la letteratura sugli studi museali, prestando particolare attenzione alla comunicazione. Il capitolo 2 fornisce una panoramica generale sul web: vengono suggerite buone pratiche di web writing, analizzate le strategie di SEO per migliorare la visibilità dei siti e delineato le principali caratteristiche del processo di localizzazione. Il capitolo 3 riunisce i due universi finora esplorati individualmente, ovvero i musei e il web, concentrandosi sulla comunicazione online dei musei e concludendo con uno schema di valutazione dei siti dei musei. Il capitolo 4 applica le strategie precedentemente discusse al caso specifico della Pinacoteca di Brera, concentrandosi sulla valutazione del sito, sulla localizzazione di alcune sezioni e sulla proposta di strategie SEO. Infine, il capitolo 5 tira le fila dell’intero lavoro mettendo in evidenza i principali risultati ottenuti.

University employees work schedule

The aim of this project is to create a website which is useful both employees and students of a university, so employees can add information, if they log in with username and password access, and students can view this information . Employees may modify and display information such as title, room, or their faculty (from a list defined by the administrator), and most importantly, their schedule, whether class, tutoring, free time, or any of tasks that the administrator define. There will be a manager, responsible for managing employees, the availables faculties and the types of tasks that employees can use on their schedule. Students may see the employees schedules and rooms on the homepage. They differentiate between differents tasks of employees, because these are in different colors. They can also filter information for faculty, employee or day. To achieve our goal, we decided to program in Java using Servlets, which we will use to generate response to requests coming from users from the website. We will also use JSP, allowing us to create different websites files. We use JSP files and not HTML, because we need that the pages are dynamic, since not only want to show specific information, we like that information can change depending on user requests. The JSP file allows us to generate HTML, but also using JAVA language, which is necessary for our purpose. As the information we store is not fixed. We want this information can be modified at any time by employees and admin, so we need a database, which can be accessed from anywhere. We decided SQLite databases because are integrated quite well in our application, and offer a quick response. To access the database from our program, we simply connect it to the database, and with very few lines of code, add, delete or modify entries in different tables that owns the database. To facilitate the initial creation of the database, and the first tables, we use a Mozilla Firefox browser plugin, called SQLite Manager, which allows us to do so from a more friendly interface. Finally, we need a server that supports and implements specifications Servlets and JSP. We decided on the TomCat server, which is a container Servlets, because is free, easy to use, and compatible with our program. We realized all the project with Eclipse environment, also free program that allows integrating database, server and program the JSP and Servlets. Once submitted all the tools we used, we must first organize the structure of the web, relating each Servlets with JSP files. Next, create the database and the different Servlets, and adjust the database accesses to make sure we do it right. From here simply is to build up the page step by step, showing in each place we need, and redirect to different pages. In this way, we can build a complex website, free, and without being an expert in the field. RESUMEN. El objetivo de este proyecto, es crear una página web que sirva tanto a empleados como a alumnos de una universidad, de tal manera que los empleados podrán añadir información, mediante el acceso con usuario y contraseña, y los alumnos podrán visualizar está información. Los empleados podrán modificar y mostrar información como su título, despacho, facultad a la que pertenecen (de entre una lista definida por el administrador), y lo más importante, sus horarios, ya sean de clase, tutorías, tiempo libre, o cualquiera de las tareas que el administrador defina. Habrá un administrador, encargado de gestionar los empleados existentes, las facultades disponibles y los tipos de tareas que podrán usar los empleados en su horario. Los alumnos, podrán visualizar los horarios y despacho de los empleados en la página principal. Diferenciarán entre las distintas tareas de los profesores, porque estas se encuentran en colores diferentes. Además, podrán filtrar la información, por facultad, empleado o día de la semana. Para conseguir nuestro objetivo, hemos decidido programar en Java, mediante el uso de Servlets, los cuales usaremos para generar respuesta antes las peticiones que llegan de los usuarios desde la página web. También usaremos archivos JSP, que nos permitirán crear las diferentes páginas webs. Usamos archivos JSP y no HTML, porque necesitamos que las diferentes páginas sean dinámicas, ya que no solo queremos mostrar una información concreta, si no que esta información puede variar en función de las peticiones de usuario. El archivo JSP nos permite generar HTML, pero a la vez usar lenguaje JAVA, algo necesario para nuestro cometido. Como la información que queremos almacenar no es fija, si no que en todo momento debe poder ser modificada por empleados y administrador, necesitamos una base de datos, a la que podamos acceder desde la web. Nos hemos decidido por bases SQLite, ya que se integran bastante bien en nuestra aplicación, y además ofrecen una rápida respuesta. Para acceder a la base de datos desde nuestro programa, simplemente debemos conectar el mismo a la base de datos, y con muy pocas líneas de código, añadir, eliminar o modificar entradas de las diferentes tablas que posee la base de datos. Para facilitar la creación inicial de la base de datos, y de las primeras tablas, usamos un complemento del navegador Mozilla Firefox, llamado SQLite Manager, que nos permite hacerlo desde una interfaz más amigable. Por último, necesitamos de un servidor que soporte e implemente las especificaciones de los Servlets y JSP. Nos decidimos por el servidor TomCat, que es un contenedor de Servlets gratuito, de fácil manejo, y compatible con nuestro programa. Todo el desarrollo del proyecto, lo realizamos desde el entorno Eclipse, programa también gratuito, que permite integrar la base de datos, el servidor y programar los JSP y Servlets. Una vez presentadas todas las herramientas que hemos utilizado, primero debemos organizar la estructura de la web, relacionando cada archivo JSP con los Servlets a los que debe acceder. A continuación creamos la base de datos y los diferentes Servlets, y ajustamos bien los accesos a la base de datos para comprobar que lo hacemos correctamente. A partir de aquí, simplemente es ir construyendo la página paso a paso, mostrando en cada lugar lo que necesitemos, y redirigiendo a las diferentes páginas. De esta manera, podremos construir una página web compleja, de manera gratuita, y sin ser un experto en la materia.

Approaches to Building Websites for Training People with Special Education Needs

This work discusses several approaches to building websites for training and facilitating people with special education needs (SEN), implemented over the last four years with the authors’ involvement. Achievements are credited and avenues for improvement are suggested, as emphasis is given to technologies and resources of key importance in providing the required level of accessibility. Two instances of learning management systems are considered as tools for developing websites dedicated to training and working with people with SEN. A summary of the recommendations and requirements of developers of such sites is made in view of improving the degree of accessibility.

Database-backed library web sites: a case study of the use of PHP and MySQL at the University of Nottingham

This paper discusses the advantages of database-backed websites and describes the model for a library website implemented at the University of Nottingham using open source software, PHP and MySQL. As websites continue to grow in size and complexity it becomes increasingly important to introduce automation to help manage them. It is suggested that a database-backed website offers many advantages over one built from static HTML pages. These include a consistency of style and content, the ability to present different views of the same data, devolved editing and enhanced security. The University of Nottingham Library Services website is described and issues surrounding its design, technological implementation and management are explored.

Information Literacy in Costa Rican Universities. Viewing Levels of Incorporation from the Information Published on the Websites of their Libraries

Training in information competencies or information literacy is one of the current challenges of university libraries at the possibilities of access to vast information resources that facilitate digital media, which require a better understand and apply the selection and assessment criteria to retrieval the highest quality and relevance of information as needed. In this situation, Ibero-American university libraries (Latin-America, Spain and Portugal) have been slowly incorporating this training either from direct training programs, offered from the library or through collaborative work with teachers and schools in curricula of various universities as a whole or in specific disciplines. In this text, it was identified that, at present, from the information displayed on Web sites of universities-HEI in Costa Rica, a very small percentage of university libraries would find taking actions in a level 1 or 2 of incorporating information literacy, since a large most developed is still very focused programs and processes to the traditional user training, while another large majority, unfortunately, has no action-information about actions from the forming perspective that should be any library.

Administrative Placement of the Information Systems Discipline in Universities - A SWOT Analysis of Queensland University of Technology

In some Queensland universities, Information Systems academics have moved out of Business Faculties. This study uses a pilot SWOT analysis to examine the ramifications of Information Systems academics being located within or outside of the Business Faculty. The analysis provides a useful basis for decision makers in the School studied, to exploit opportunities and minimise external threats. For Information Systems academics contemplating administrative relocation of their group, the study also offers useful insights. The study presages a series of further SWOT analyses to provide a range of perspectives on the relative merits of having Information Systems academics administratively located inside versus outside Business faculties.