Improving the capacity of software acquisition management: An Alternative methodology

The acquisition of the information system technologies using the services of an external supplier could be the the best options to reduce the implementation and maintenance cost of software solutions, and allows a company to improve the efficient use of its resources. The focus of this paper is to outline a methodology structure for the software acquisition management. The methodology proposed in this paper is the result of the study and the convergence of the weakness and strengths of some models (CMMI, SA-CMM, ISO/IEC TR 15504, COBIT, and ITIL) that include the software acquisition process.

Gestión de configuración y línea de productos para mejorar el proceso experimental en ingeniería del software

La Ingeniería del Software (IS) Empírica adopta el método científico a la IS para facilitar la generación de conocimiento. Una de las técnicas empleadas, es la realización de experimentos. Para que el conocimiento obtenido experimentalmente adquiera el nivel de madurez necesario para su posterior uso, es necesario que los experimentos sean replicados. La existencia de múltiples replicaciones de un mismo experimento conlleva la existencia de numerosas versiones de los distintos productos generados durante la realización de cada replicación. Actualmente existe un gran descontrol sobre estos productos, ya que la administración se realiza de manera informal. Esto causa problemas a la hora de planificar nuevas replicaciones, o intentar obtener información sobre las replicaciones ya realizadas. Para conocer con detalle la dimensión del problema a resolver, se estudia el estado actual de la gestión de materiales experimentales y su uso en replicaciones, así como de las herramientas de gestión de materiales experimentales. El estudio concluye que ninguno de los enfoques estudiados proporciona una solución al problema planteado. Este trabajo persigue como objetivo mejorar la administración de los materiales experimentales y replicaciones de experimentos en IS para dar soporte a la replicación de experimentos. Para satisfacer este objetivo, se propone la adopción en experimentación de los paradigmas de Gestión de Configuración del Software (GCS) y Línea de Producto Software (LPS). Para desarrollar la propuesta se decide utilizar el método de investigación acción (en inglés action research). Para adoptar la GCS a experimentación, se comienza realizando un estudio del proceso experimental como transformación de productos; a continuación, se realiza una adopción de conceptos fundamentada en los procesos del desarrollo software y de experimentación; finalmente, se desarrollan un conjunto de instrumentos, que se incorporan a un Plan de Gestión de Configuración de Experimentos (PGCE). Para adoptar la LPS a experimentación, se comienza realizando un estudio de los conceptos, actividades y fases que fundamentan la LPS; a continuación, se realiza una adopción de los conceptos; finalmente, se desarrollan o adoptan las técnicas, simbología y modelos para dar soporte a las fases de la Línea de Producto para Experimentación (LPE). La propuesta se valida mediante la evaluación de su: viabilidad, flexibilidad, usabilidad y satisfacción. La viabilidad y flexibilidad se evalúan mediante la instanciación del PGCE y de la LPE en experimentos concretos en IS. La usabilidad se evalúa mediante el uso de la propuesta para la generación de las instancias del PGCE y de LPE. La satisfacción evalúa la información sobre el experimento que contiene el PGCE y la LPE. Los resultados de la validación de la propuesta muestran mejores resultados en los aspectos de usabilidad y satisfacción a los experimentadores. ABSTRACT Empirical software engineering adapts the scientific method to software engineering (SE) in order to facilitate knowledge generation. Experimentation is one of the techniques used. For the knowledge generated experimentally to acquire the level of maturity necessary for later use, the experiments have to be replicated. As the same experiment is replicated more than once, there are numerous versions of all the products generated during a replication. These products are generally administered informally without control. This is troublesome when it comes to planning new replications or trying to gather information on replications conducted in the past. In order to grasp the size of the problem to be solved, this research examines the current state of the art of the management and use of experimental materials in replications, as well as the tools managing experimental materials. The study concludes that none of the analysed approaches provides a solution to the stated problem. The aim of this research is to improve the administration of SE experimental materials and experimental replications in support of experiment replication. To do this, we propose the adaptation of software configuration management (SCM) and software product line (SPL) paradigms to experimentation. The action research method was selected in order to develop this proposal. The first step in the adaptation of the SCM to experimentation was to analyse the experimental process from the viewpoint of the transformation of products. The concepts were then adapted based on software development and experimentation processes. Finally, a set of instruments were developed and added to an experiment configuration management plan (ECMP). The first step in the adaptation of the SPL to experimentation is to analyse the concepts, activities and phases underlying the SPL. The concepts are then adapted. Finally, techniques, symbols and models are developed or adapted in support of the experimentation product line (EPL) phases. The proposal is validated by evaluating its feasibility, flexibility, usability and satisfaction. Feasibility and flexibility are evaluated by instantiating the ECMP and the EPL in specific SE experiments. Usability is evaluated by using the proposal to generate the instances of the ECMP and EPL. The results of the validation of the proposal show that the proposal performs better with respect to usability issues and experimenter satisfaction.

Categorization of Anti-Patterns in Software Project Management

In the last decades, software systems have become an intrinsic element in our daily lives. Software exists in our computers, in our cars, and even in our refrigerators. Today’s world has become heavily dependent on software and yet, we still struggle to deliver quality software products, on-time and within budget. When searching for the causes of such alarming scenario, we find concurrent voices pointing to the role of the project manager. But what is project management and what makes it so challenging? Part of the answer to this question requires a deeper analysis of why software project managers have been largely ineffective. Answering this question might assist current and future software project managers in avoiding, or at least effectively mitigating, problematic scenarios that, if unresolved, will eventually lead to additional failures. This is where anti-patterns come into play and where they can be a useful tool in identifying and addressing software project management failure. Unfortunately, anti-patterns are still a fairly recent concept, and thus, available information is still scarce and loosely organized. This thesis will attempt to help remedy this scenario. The objective of this work is to help organize existing, documented software project management anti-patterns by answering our two research questions: · What are the different anti-patterns in software project management? · How can these anti-patterns be categorized?

An Analysis Of The Recommended Knowledge For The Software Project Management Discipline

According to the PMBOK (Project Management Body of Knowledge), project management is “the application of knowledge, skills, tools, and techniques to project activities to meet the project requirements” [1]. Project Management has proven to be one of the most important disciplines at the moment of determining the success of any project [2][3][4]. Given that many of the activities covered by this discipline can be said that are “horizontal” for any kind of domain, the importance of acknowledge the concepts and practices becomes even more obvious. The specific case of the projects that fall in the domain of Software Engineering are not the exception about the great influence of Project Management for their success. The critical role that this discipline plays in the industry has come to numbers. A report by McKinsey & Co [4] shows that the establishment of programs for the teaching of critical skills of project management can improve the performance of the project in time and costs. As an example of the above, the reports exposes: “One defense organization used these programs to train several waves of project managers and leaders who together administered a portfolio of more than 1,000 capital projects ranging in Project management size from $100,000 to $500 million. Managers who successfully completed the training were able to cut costs on most projects by between 20 and 35 percent. Over time, the organization expects savings of about 15 percent of its entire baseline spending”. In a white paper by the PMI (Project Management Institute) about the value of project management [5], it is stated that: “Leading organizations across sectors and geographic borders have been steadily embracing project management as a way to control spending and improve project results”. According to the research made by the PMI for the paper, after the economical crisis “Executives discovered that adhering to project management methods and strategies reduced risks, cut costs and improved success rates—all vital to surviving the economic crisis”. In every elite company, a proper execution of the project management discipline has become a must. Several members of the software industry have putted effort into achieving ways of assuring high quality results from projects; many standards, best practices, methodologies and other resources have been produced by experts from different fields of expertise. In the industry and the academic community, there is a continuous research on how to teach better software engineering together with project management [4][6]. For the general practices of Project Management the PMI produced a guide of the required knowledge that any project manager should have in their toolbox to lead any kind of project, this guide is called the PMBOK. On the side of best practices 10 and required knowledge for the Software Engineering discipline, the IEEE (Institute of Electrical and Electronics Engineers) developed the SWEBOK (Software Engineering Body of Knowledge) in collaboration with software industry experts and academic researchers, introducing into the guide many of the needed knowledge for a 5-year expertise software engineer [7]. The SWEBOK also covers management from the perspective of a software project. This thesis is developed to provide guidance to practitioners and members of the academic community about project management applied to software engineering. The way used in this thesis to get useful information for practitioners is to take an industry-approved guide for software engineering professionals such as the SWEBOK, and compare the content to what is found in the PMBOK. After comparing the contents of the SWEBOK and the PMBOK, what is found missing in the SWEBOK is used to give recommendations on how to enrich project management skills for a software engineering professional. Recommendations for members of the academic community on the other hand, are given taking into account the GSwE2009 (Graduated Software Engineering 2009) standard [8]. GSwE2009 is often used as a main reference for software engineering master programs [9]. The standard is mostly based on the content of the SWEBOK, plus some contents that are considered to reinforce the education of software engineering. Given the similarities between the SWEBOK and the GSwE2009, the results of comparing SWEBOK and PMBOK are also considered valid to enrich what the GSwE2009 proposes. So in the end the recommendations for practitioners end up being also useful for the academic community and their strategies to teach project management in the context of software engineering.

SubCM: A tool for improved visibility of software change in an industrial setting

Software Configuration Management is the discipline of managing large collections of software development artefacts from which software products are built. Software configuration management tools typically deal with artefacts at fine levels of granularity - such as individual source code files - and assist with coordination of changes to such artefacts. This paper describes a lightweight tool, designed to be used on top of a traditional file-based configuration management system. The add-on tool support enables users to flexibly define new hierarchical views of product structure, independent of the underlying artefact-repository structure. The tool extracts configuration and change data with respect to the user-defined hierarchy, leading to improved visibility of how individual subsystems have changed. The approach yields a range of new capabilities for build managers, and verification and validation teams. The paper includes a description of our experience using the tool in an organization that builds large embedded software systems.

Application of Service-Oriented Architecture in Software Quality Management

ACM Computing Classification System (1998): D.2.5, D.2.9, D.2.11.

Influência da revisão de atividades executadas para melhoria da acurácia na estimativa de software utilizando planning poker

Abstract – Background – The software effort estimation research area aims to improve the accuracy of this estimation in software projects and activities. Aims – This study describes the development and usage of a web application tocollect data generated from the Planning Poker estimation process and the analysis of the collected data to investigate the impact of revising previous estimates when conducting similar estimates in a Planning Poker context. Method – Software activities were estimated by Universidade Tecnológica Federal do Paraná (UTFPR) computer students, using Planning Poker, with and without revising previous similar activities, storing data regarding the decision-making process. And the collected data was used to investigate the impact that revising similar executed activities have in the software effort estimates' accuracy.Obtained Results – The UTFPR computer students were divided into 14 groups. Eight of them showed accuracy increase in more than half of their estimates. Three of them had almost the same accuracy in more than half of their estimates. And only three of them had loss of accuracy in more than half of their estimates. Conclusion – Reviewing the similar executed software activities, when using Planning Poker, led to more accurate software estimates in most cases, and, because of that, can improve the software development process.

Collecting data from distributed FOSS projects

A key trait of Free and Open Source Software (FOSS) development is its distributed nature. Nevertheless, two project-level operations, the fork and the merge of program code, are among the least well understood events in the lifespan of a FOSS project. Some projects have explicitly adopted these operations as the primary means of concurrent development. In this study, we examine the effect of highly distributed software development, is found in the Linux kernel project, on collection and modelling of software development data. We find that distributed development calls for sophisticated temporal modelling techniques where several versions of the source code tree can exist at once. Attention must be turned towards the methods of quality assurance and peer review that projects employ to manage these parallel source trees. Our analysis indicates that two new metrics, fork rate and merge rate, could be useful for determining the role of distributed version control systems in FOSS projects. The study presents a preliminary data set consisting of version control and mailing list data.

Collecting data from distributed FOSS projects

A key trait of Free and Open Source Software (FOSS) development is its distributed nature. Nevertheless, two project-level operations, the fork and the merge of program code, are among the least well understood events in the lifespan of a FOSS project. Some projects have explicitly adopted these operations as the primary means of concurrent development. In this study, we examine the effect of highly distributed software development, is found in the Linux kernel project, on collection and modelling of software development data. We find that distributed development calls for sophisticated temporal modelling techniques where several versions of the source code tree can exist at once. Attention must be turned towards the methods of quality assurance and peer review that projects employ to manage these parallel source trees. Our analysis indicates that two new metrics, fork rate and merge rate, could be useful for determining the role of distributed version control systems in FOSS projects. The study presents a preliminary data set consisting of version control and mailing list data.

基于ISO9000和CMM的软件配置管理系统的研究

1 概述随着软件系统的日益复杂化和用户需求、软件更新的频繁化,配置管理逐渐成为软件生命周期中的重要控制过程,成为软件工程中质量管理中的重要内容。软件配置管理(Software Configuration Management)是通过技术或行政手段对软件产品及其开发过程和生命周期进行控制、规范的一系列措施。配置管理的目标是记录软件产品的演化过程,确保软件开发者在软件生命周期中各个阶段都能得到精确的产品配置。它通过控制、记录、追踪对软件的修改和每个修改生成的软件组成部件来实现对软件产品的管理功能。为了保证对产品有效地进行控制和追踪,配置管理过程不能仅仅对静态的、成形的产品进行管理,而必须对动态的、成长的产品进行管理。由此可见,配置管理同软件开发过程紧密相关。配置管理必须紧扣软件开发过程的各个环节,使整个开发团队象一个交响乐

Strumenti di gestione per infrastrutture IT

L'elaborato analizza gli strumenti utilizzati nella gestione di infrastrutture informatiche. In particolare: nel primo capitolo viene fatta una panoramica del Cloud Computing e relativi modelli infrastrutturali e di distribuzione. Nel secondo vengono analizzate le piattaforme di gestione di sistemi basati su architettura IaaS, quali OpenStack, OpenNebula ed Eucalyptus. Nel terzo capitolo vengono esaminati due dei Software Configuration Management maggiormente utilizzati: Puppet e Chef. Nel quarto ed ultimo capitolo viene descritto lo standard OCCI (Open Cloud Computing Interface).

Traceability Management Architectures Supporting Total Traceability in the Context of Software Engineering

In the area of Software Engineering, traceability is defined as the capability to track requirements, their evolution and transformation in different components related to engineering process, as well as the management of the relationships between those components. However the current state of the art in traceability does not keep in mind many of the elements that compose a product, specially those created before requirements arise, nor the appropriated use of traceability to manage the knowledge underlying in order to be handled by other organizational or engineering processes. In this work we describe the architecture of a reference model that establishes a set of definitions, processes and models which allow a proper management of traceability and further uses of it, in a wider context than the one related to software development.

Interactive product browsing and configuration using remote augmented reality sales services

Real-time remote sales assistance is an underdeveloped component of online sales services. Solutions involving web page text chat, telephony and video support prove problematic when seeking to remotely guide customers in their sales processes, especially with configurations of physically complex artefacts. Recently, there has been great interest in the application of virtual worlds and augmented reality to create synthetic environments for remote sales of physical artefacts. However, there is a lack of analysis and development of appropriate software services to support these processes. We extend our previous work with the detailed design of configuration context services to support the management of an interactive sales session using augmented reality. We detail the context and configuration services required, presenting a novel data service streaming configuration information to the vendor for business analytics. We expect that a fully implemented configuration management service, based on our design, will improve the remote sales experience for both customers and vendors alike via analysis of the streamed information.