605 resultados para postal
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This paper analyses the optimal worksharing discount granted to mailers and entrants in a liberalized sector when there is asymmetric information about the Post Office's cost. When the regulator is unable to ascertain which part of total cost of sorting has to be attributed to each sorting facility, the optimal 'accesss discount' given to the entrants is set in a pro-competitive way, thus facilitating the entry of firms that are less afficient than the Post Office. Howerver, with the same asymmetry of information, the optimal 'worksharing discount' given to the mailers is set to favor the Post Office, even when it is less efficient than the mailers in providing the sorting.
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1897 (A18).
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Variante(s) de titre : Annuaire-tarif des journaux, revues et publications périodiques parus à Paris
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UANL
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UANL
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UANL
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UANL
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School of management studies, Cochin university of Science and Technology
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Customer satisfaction and retention are key issues for organizations in today’s competitive market place. As such, much research and revenue has been invested in developing accurate ways of assessing consumer satisfaction at both the macro (national) and micro (organizational) level, facilitating comparisons in performance both within and between industries. Since the instigation of the national customer satisfaction indices (CSI), partial least squares (PLS) has been used to estimate the CSI models in preference to structural equation models (SEM) because they do not rely on strict assumptions about the data. However, this choice was based upon some misconceptions about the use of SEM’s and does not take into consideration more recent advances in SEM, including estimation methods that are robust to non-normality and missing data. In this paper, both SEM and PLS approaches were compared by evaluating perceptions of the Isle of Man Post Office Products and Customer service using a CSI format. The new robust SEM procedures were found to be advantageous over PLS. Product quality was found to be the only driver of customer satisfaction, while image and satisfaction were the only predictors of loyalty, thus arguing for the specificity of postal services
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Con motivo de los 400 a??os de 'El Quijote' el IES de Arroyo de San Serv??n (Badajoz) organiz?? una exhibici??n internacional de Mail Art centrado en c??mo ve??an los artistas de Arte Postal la relaci??n de Extremadura y El Quijote. Desde el Centro y a trav??s de una postal dise??ada por el conserje se puso en marcha la convocatoria de la exhibici??n, invitando a participar a los centros educativos y contactando con artistas de todo el mundo. Como resultado se recibieron postales provenientes de diversos pa??ses. La publicaci??n recoge las expresiones art??sticas fruto de la experiencia descrita.