Sharing knowledge at work : macro, social and relational individual influences on individual behavior

The impact of relations between an organization and its workers and the relations among workers on individual knowledge generation and sharing practices has not, to date, been addressed in an integrated way. This paper discusses the findings of a study analyzing issues at macro, locally-constructed and micro levels in a public sector organization, to identify and integrate the complex sets of mediators. Key factors were found to include (a) the contested nature of the process of knowledge construction, (b) the worker’s experience of the organization’s internal environment, (c) how the organization is understood to value knowledge sharing, (d) relations with colleagues, and (e) the perceived outcomes of knowledge sharing behaviors. Implications for practice are discussed.

Factors affecting commitment and satisfaction of project managers in the construction industry

Construction project managers normally need develop their professional knowledge and practical skills in construction technologies and management on the basis of long term work experience. Their organizational commitment and job satisfaction level significantly influence their performance attitudes and job achievements. Keeping construction project managers highly committed to and satisfied with the employed companies is extremely vital to employed construction companies but is really difficulty due to the non-attractive job circumstances. This research investigates the major demographic variables that affect the organizational commitment and job satisfaction of project managers in the construction industry. Based on an empirical study, the statistical results indicate that some demographical variables play a substantial role in construction project managers' organizational commitment and job satisfaction. With this knowledge, construction organizations can draw up operational strategies to retain their project managers.

Using concept mapping to scaffold learning for students who experience learning difficulties in science classes

In order to develop scientific literacy students need the cognitive tools that enable them to read and evaluate science texts. One cognitive tool that has been widely used in science education to aid the development of conceptual understanding is concept mapping. However, it has been found some students experience difficulty with concept map construction. This study reports on the development and evaluation of an instructional sequence that was used to scaffold the concept-mapping process when middle school students who were experiencing difficulty with science learning used concept mapping to summarise a chapter of a science text. In this study individual differences in working memory functioning are suggested as one reason that students experience difficulty with concept map construction. The study was conducted using a design-based research methodology in the school’s learning support centre. The analysis of student work samples collected during the two-year study identified some of the difficulties and benefits associated with the use of scaffolded concept mapping with these students. The observations made during this study highlight the difficulty that some students experience with the use of concept mapping as a means of developing an understanding of science concepts and the amount of instructional support that is required for such understanding to develop. Specifically, the findings of the study support the use of multi-component, multi-modal instructional techniques to facilitate the development of conceptual understanding with students who experience difficulty with science learning. In addition, the important roles of interactive dialogue and metacognition in the development of conceptual understanding are identified.

Scaffolding an EFL (English as a foreign language) ‘effective writing’ class in a hybrid learning community

This study sought to establish and develop innovative instructional procedures, in which scaffolding can be expanded and applied, in order to enhance learning of English as a Foreign Language (EFL) writing skills in an effective hybrid learning community (a combination of face-to-face and online modes of learning) at the university where the researcher is working. Many educational experts still believe that technology has not been harnessed to its potential to meet the new online characteristics and trends. There is also an urgency to reconsider the pedagogical perspectives involved in the utilisation of online learning systems in general and the social interactions within online courses in particular that have been neglected to date. An action research design, conducted in two cycles within a duration of four months, was utilised throughout this study. It was intended not only to achieve a paradigm shift from transmission-absorption to socio-constructivist teaching/learning methodologies but also to inform practice in these technology-rich environments. Five major findings emerged from the study. First, the scaffolding theory has been extended. Two new scaffolding types (i.e., quasi-transcendental scaffolding and transcendental scafolding), two scaffolding aspects (i.e., receptive and productive) and some scaffolding actions (e.g., providing a stimulus, awareness, reminder, or remedy) for EFL writing skills in an effective hybrid learning community have been identified and elaborated on. Second, the EFL ‘Effective Writing’ students used the scaffolds implemented in a hybrid environment to enhance and enrich their learning of writing of English essays. The online activities, conducted after the F2F sessions most of the time, gave students greater opportunities to both reinforce and expand the knowledge they had acquired in the F2F mode. Third, a variety of teaching techniques, different online tasks and discussion topics utilised in the two modes bolstered the students’ interests and engagement in their knowledge construction of how to compose English-language essays. Fourth, through the scaffolded activities, the students learned how to scaffold themselves and thus became independent learners in their future endeavours of constructing knowledge. Fifth, the scaffolding-to-scaffold activities provided the students with knowledge on how to effectively engage in transcendental scaffolding actions and facilitate the learning of English writing skills by less able peers within the learning community. Thus, the findings of this current study extended earlier understandings of scaffolding in an EFL hybrid learning environment and will contribute to the advancement of future ICT-mediated courses in terms of their scaffolding pedagogical aspects.

An Integrative framework of the factors affecting process model understanding : a learning perspective

Process models are used by information professionals to convey semantics about the business operations in a real world domain intended to be supported by an information system. The understandability of these models is vital to them actually being used. After all, what is not understood cannot be acted upon. Yet until now, understandability has primarily been defined as an intrinsic quality of the models themselves. Moreover, those studies that looked at understandability from a user perspective have mainly conceptualized users through rather arbitrary sets of variables. In this paper we advance an integrative framework to understand the role of the user in the process of understanding process models. Building on cognitive psychology, goal-setting theory and multimedia learning theory, we identify three stages of learning required to realize model understanding, these being Presage, Process, and Product. We define eight relevant user characteristics in the Presage stage of learning, three knowledge construction variables in the Process stage and three potential learning outcomes in the Product stage. To illustrate the benefits of the framework, we review existing process modeling work to identify where our framework can complement and extend existing studies.

Academic rigour in science assessment tasks

The critical problem of student disengagement and underachievement in the middle years of schooling (Years 4 . 9) has focussed attention on the quality of educational programs in schools, in Australia and elsewhere. The loss of enthusiasm for science in the middle years is particularly problematic given the growing demand for science professionals. Reshaping middle years programs has included an emphasis on integrating Information and Communication Technologies (ICTs) and improving assessment practices to engage students in higher cognitive processes and enhance academic rigour. Understanding the nature of academic rigour and how to embed it in students. science assessment tasks that incorporate the use of ICTs could enable teachers to optimise the quality of the learning environment. However, academic rigour is not clearly described or defined in the literature and there is little empirical evidence upon which researchers and teachers could draw to enhance understandings. This study used a collective case study design to explore teachers' understandings of academic rigour within science assessment tasks. The research design is based on a conceptual framework that is underpinned by socio-cultural theory. Three methods were used to collect data from six middle years teachers and their students. These methods were a survey, focus group discussion with teachers and a group of students and individual semi-structured interviews with teachers. Findings of the case study revealed six criteria of academic rigour, namely, higher order thinking, alignment, building on prior knowledge, scaffolding, knowledge construction and creativity. Results showed that the middle years teachers held rich understandings of academic rigour that led to effective utilisation of ICTs in science assessment tasks. Findings also indicated that teachers could further enhance their understandings of academic rigour in some aspects of each of the criteria. In particular, this study found that academic rigour could have been further optimised by: promoting more thoughtful discourse and interaction to foster higher order thinking; increasing alignment between curriculum, pedagogy, and assessment, and students. prior knowledge; placing greater emphasis on identifying, activating and building on prior knowledge; better differentiating the level of scaffolding provided and applying it more judiciously; fostering creativity throughout tasks; enhancing teachers‟ content knowledge and pedagogical content knowledge, and providing more in-depth coverage of fewer topics to support knowledge construction. Key contributions of this study are a definition and a model which clarify the nature of academic rigour.

Learner strategy instruction and student uptake of strategies in a Japanese as a foreign language context

The Japanese language is recognised as being more difficult than European languages, needing three times more tuition time to reach comparable levels of proficiency. Encouraging Japanese as a Foreign Language (JFL) students to become aware of, and effectively use, learner strategies is one way to assist them become more controlled, effective learners leading to enhanced language learning. This thesis investigates the development and implementation of a JFL curriculum implemented in a university course for students learning JFL. The curriculum was developed specifically to assist beginner university students with the development of learner strategies appropriate for a JFL reading context. The theoretical underpinning of the study was informed by Educational Criticism (Eisner, 1998), which aims to describe, interpret and evaluate the processes of interaction between the teacher, the learner and the curriculum and the students' learning processes in a tertiary JFL classroom. The study investigated the effect on student learning processes of a JFL reading program that incorporated explicit learner strategy instruction and identified factors that enhanced or impeded the development of learner strategy knowledge. The participants in the study were 29 students enrolled in the course, 10 of whom volunteered to undertake additional tasks, and the two teachers who implemented the curriculum. Data collection involved a number of different strategies to observe the students' participation in the classroom and learning experiences. Learning processes were investigated through TOL protocols, classroom observations, course evaluations, interviews, and learner strategy use measurement instruments (SILL, SILK and SORS) to document student uptake of learner strategies. The design of the study and its applied focus recognised my expertise as a JFL teacher, curriculum writer and researcher, an approach that aligns with the purpose of a Professional Doctorate. Four general thematics, or principles, were identified in this study: „h Explicit learner strategy instruction provides the context for students to develop awareness of learner strategies and take control of their learning; „h Collaborative learning and interaction with teachers offers students the opportunity for shared knowledge construction; „h Reflection offers teachers and students the opportunity to reflect on their own learning style and strategy knowledge, and raises awareness of other available strategies; and „h Diverse cultural and linguistic backgrounds have an impact on curriculum implementation and student uptake of learner strategies. The study¡¦s methodological contribution is that it is one of the first in Australia to use Educational Criticism (Eisner, 1998) as a research methodology. The findings contribute to theoretical knowledge in the fields of Applied Linguistics, Second Language Teaching and Learning, Second Language Acquisition and JFL Teaching and Learning by offering new knowledge on the importance of learner strategies in the beginner JFL classroom, the potential of explicit strategy instruction, the value of reflection for both teachers and students, and the important role of the teacher in the process of curriculum implementation. The general principles identified and the findings of this in-depth study of a JFL classroom can be drawn upon to inform other teaching practice situations, and invite practitioners from not just Japanese, but from other language areas and other disciplines, to examine and improve their own practices, and suggest further research questions to pursue this line of enquiry.

ESD starts where STEM stops : integrating the social sciences into STEM

The Earth and its peoples are facing great challenges. As a species, humans are over-consuming the Earth’s resources and compromising the capacity of both natural and social systems to function in healthy and sustainable ways. Education at all levels and in all contexts, has a key role in helping societies move to more sustainable ways of living. Two areas in need of catch-up in relation to Education for Sustainable Development (ESD) are early childhood education and teacher education. Another area of challenge for ESD is the way it is currently oriented. To date, a great deal of emphasis has been placed on scientific and technological solutions to sustainability issues. This has led to an emphasis on STEM education as education’s main way of addressing sustainability. However, in this paper it is argued that sustainably is primarily a social issue that requires interdisciplinary education approaches. STEM approaches to ESD - emphasising knowledge construction and problem-solving - cannot, on their own, deal effectively with attitudes, values and actions towards more sustainable ways of living. In China and Australia, there are already policies, frameworks, guidelines and initiatives, such as Green Schools and Sustainable Schools that support such forms of ESD. STEM educators need to reach out to social scientists and social educators in order to more fully engage with activist and collaborative educational responses that equip learners with the knowledge, dispositions and capacities to ‘make a difference’.

Web 2.0 technology: Social learning tools in higher education in Saudi Arabia

Information and communication technology (ICT) has created opportunities for students' online interaction in higher education throughout the world. Limited research has been done in this area in Saudi Arabia. This study investigated university students' engagement and perceptions of online collaborative learning using Social Learning Tools (SLTs). In addition, it explored the quality of knowledge construction that occurred in this environment. A mixed methods case study approach was adopted, and the data was gathered from undergraduate students (n=43) who were enrolled in a 15-week course at a Saudi university. The results showed that while the students had positive perceptions towards SLTs and their engagement, data gathered from their work also showed little evidence of high levels of knowledge construction.

A construção do conhecimento acerca do fenômeno das drogas: desafios no ensino crítico e problematizador

O objeto deste estudo foi a percepção dos discentes acerca do processo de ensinagem desenvolvido na abordagem do fenômeno das drogas. Os objetivos foram: 1) Descrever o processo de ensinagem desenvolvido na abordagem do fenômeno das drogas de acordo com a percepção dos discentes; 2) Analisar a construção do conhecimento dos discentes em relação ao fenômeno das drogas a partir das estratégias de ensinagem desenvolvidas; 3) Discutir os nexos entre a abordagem do fenômeno das drogas e a construção do conhecimento na perspectiva discente. Trata-se de uma pesquisa descritiva com abordagem qualitativa. Os dados foram coletados de dezembro/2008 a janeiro/2009, na Faculdade de Enfermagem da UERJ, utilizando-se três grupos focais, constituídos por 19 acadêmicos dos três últimos semestres do curso. O projeto foi aprovado pela Comissão de Ética em Pesquisa da UERJ conforme protocolo n 029.3.2008 e os participantes assinaram Termo de Consentimento Livre e Esclarecido. Os dados foram tratados por análise de conteúdo segundo Bardin, tendo sido selecionadas 142 Unidades de Registro. Estas foram agrupadas em doze unidades de significação, com suas respectivas quantificações. Em conseqüência formaram-se três categorias: Construindo conhecimento acerca do fenômeno das drogas; A condução docente na construção do conhecimento; O processo de ensinagem na percepção discente. Como o processo de ensinagem consiste em uma prática social que envolve o objeto de estudo, o docente e o discente, a primeira categoria engloba os assuntos pertinentes ao objeto abordado, a segunda se refere ao trabalho docente e a terceira ao discente, complementando as três interfaces do processo de construção do conhecimento. Os resultados evidenciaram que a instituição de ensino desempenha um papel fundamental no meio acadêmico ao utilizarem a metodologia crítica e problematizadora na abordagem do fenômeno das drogas, entretanto, há lacunas a serem preenchidas na construção do conhecimento sobre drogas.

Entre alunos, seus professores e o fracasso escolar: reflexões sobre o conflito de sentidos na escola pública contemporânea

Este trabalho aborda algumas questões relacionadas ao fracasso escolar no universo das escolas de ensino público municipal, em especial da cidade do Rio de Janeiro, partindo do pressuposto de que as dificuldades que os professores vêm encontrando atualmente em exercer suas funções interferem no desempenho acadêmico dos alunos. Estarão presentes os seguintes questionamentos: no que consiste ser aluno no Ensino Fundamental?; em que consiste ser professor no Ensino Fundamental?; como se explica a escola na pós-modernidade?; como explicar o sujeito contemporâneo?; como acontece a construção do conhecimento diante desses fatos?Para fundamentar teoricamente os temas da investigação, esta pesquisa se articula entre Piaget ao definir o sujeito cognoscente do processo ensino-aprendizagem, Vygotsky ao explicar o sujeito contemporâneo, Stuart Hall ao interpretar a identidade cultural na contemporaneidade e Luiz Antonio Gomes Senna em seus estudos e teorias sobre a escola pública contemporânea, os sujeitos que a habitam e de como ocorre a construção do conhecimento.A pesquisa envolveu levantamento de dados bibliográficos sobre os temas contemporaneidade, identidade, escola, sujeito contemporâneo, sujeito cognoscente, as relações professor/ aluno/ aprendizagem e a construção de conhecimentos.

Aprendendo o uso das ervas: a trajetória de terapeutas populares

A utilização de ervas e plantas para finalidades terapêuticas é bastante antiga e registrada em várias sociedades. Esta pesquisa procura investigar como se dá o processo de construção e reprodução do conhecimento em medicina popular (particularmente o cuidado com ervas e plantas medicinais) através da história de vida de terapeutas populares pessoas que se tornaram referências em suas comunidades por adquirir, praticar e transmitir esse conhecimento. Tem como objetivos conhecer e compreender o processo de construção do conhecimento sobre plantas medicinais por terapeutas populares do município do Rio de Janeiro; compreender as formas de reprodução deste conhecimento; entender o contexto de relações destes terapeutas com o saber científico. Utilizou-se como opção metodológica a história oral com ênfase na história de vida. Foram entrevistados sete terapeutas populares de diferentes bairros do município. Observou-se que o conhecimento em relação às ervas medicinais não está restrito a um pequeno grupo e limitado a uma forma de transmissão oral. O conhecimento tem se reproduzido, mas também tem se modificado, mesclando-se com outras formas de conhecimento e entremeado por diversas fontes de informação que vão desde a transmissão oral até informações disponíveis na mídia. A principal forma de reprodução do conhecimento parece ser a perpetuação do negócio, que evoca o discurso do tradicional, a natureza das ervas e suas propriedades benéficas e se sustenta por uma rede de informação que se utiliza dos diversos meios de comunicação e uma rede de produção e comércio que garante o sustento econômico dos terapeutas populares. A transformação das práticas de utilização de ervas medicinais em patrimônio cultural ou negócio de família além de garantir a perpetuação do conhecimento, garante um espaço diferente dentro das práticas de cuidado em saúde. As relações dos terapeutas com a medicina oficial não são relações de tensões, embora haja criticas, mas de interposição de sistemas terapêuticos.

Tornar-se aluno: identidade e pertencimento um estudo etnográfico

Os processos de tornar-se aluno, mediados pelas identidades e pertencimentos, é o objeto desse estudo. O desenvolvimento desse estudo voltou-se para compreender esses processos e melhor informar, principalmente, aos que dela participam na construção de espaços e saberes que privilegiem o sujeito aluno e, possivelmente, redimensionar o papel da escola e dos professores no atual contexto sócio-educacional brasileiro. A partir dos aspectos teórico-epistemológicos, bem como dos dados metodológico-empíricos pretende-se propor uma teoria sobre o tornar-se aluno baseada no paradigma dialético de construção do conhecimento. Buscou-se compreender o cenário da escola como um espaço de inclusão que conflita com as práticas de interação socioculturais de sala de aula pela utilização de normas e ideologias distantes das propostas das políticas de uma escola inclusiva. Através da abordagem etnográfica de pesquisa objetivou-se estudar, analisar a natureza dos processos de tornar-se aluno, descrita por três grupos de participantes da pesquisa, em diferentes momentos de transição de suas vidas acadêmicas (educação infantil, ensinos fundamental e superior). Considera-se que a etnografia na educação tem um potencial dialético e sócio-interativo para explicar a perspectiva do aluno e outros sujeitos da escola sobre a escolarização e os processos de tornar-se aluno. Nesse sentido, buscou-se identificar e descrever as características das diferentes etapas do processo de escolarização a partir da vivência das práticas educacionais pelos alunos e das relações e interações dos atores escolares intermediadas pelo deveres, fazeres e saberes observados na ação pedagógica em sala de aula. Procurou-se, ainda, entender e explicitar o papel da memória na construção individual e coletiva dos alunos sobre o tornar-se aluno para o desenvolvimento acadêmico e profissional. Nesse sentido, pretende-se, com a apresentação dos resultados desse estudo, contribuir para ampliar o entendimento sobre como o aluno torna-se aluno.

Ensaio da Ferramenta DIA Diagnóstico e Informação do aluno

Apresentamos os resultados de nossa pesquisa para concepção, execuçãoo e avaliação de uma ferramenta adaptativa informatizada, denominada DIA, que permita tanto avaliar como fornecer feedback a estudantes sob uma perspectiva de avaliação formativa. Na primeira etapa, usamos os PCN: Ciências da Natureza, Matemática e suas Tecnologias (BRASIL, 1998) e as Matrizes Curriculares de Referência do Instituto Nacional de Estudos e Pesquisas Educacionais - INEP, para o Sistema de Avaliação para a Educação Básica- SAEB (BRASIL, 2005), para construir uma escala, em que os objetivos estão em ordem crescente, de acordo com o desenvolvimento vertical da construção do conhecimento em Matemática. Entrelaçamos os objetivos propostos para criar um Banco de Itens (BI), que foi usado em nossas simulações. Analisamos os resultados obtidos em nosso ensaio para avaliar o diálogo entre o BI e a escala sob a perspectiva de oferecer um diagnóstico de lacunas na construção do conhecimento matemático. Em nosso ensaio, simulamos o funcionamento da ferramenta DIA através de um teste adaptativo informatizado baseado na Teoria de Resposta ao Item (TRI). Também estamos interessados em determinar um perfil de um Banco de Itens, que seja capaz de forma significativa de dialogar com nossa escala através de TRI. A escala e o banco de itens a ela associado devem viabilizar um feedback construtivo que ajude os alunos a desenvolverem competências metacognitivas.