Modelagem de equações estruturais na análise de dados de serviços em comunicações móveis

In recent decades, changes have been occurring in the telecommunications industry, allied to competition driven by the policies of privatization and concessions, have fomented the world market irrefutably causing the emergence of a new reality. The reflections in Brazil have become evident due to the appearance of significant growth rates, getting in 2012 to provide a net operating income of 128 billion dollars, placing the country among the five major powers in the world in mobile communications. In this context, an issue of increasing importance to the financial health of companies is their ability to retain their customers, as well as turn them into loyal customers. The appearance of infidelity from customer operators has been generating monthly rates shutdowns about two to four percent per month accounting for business management one of its biggest challenges, since capturing a new customer has meant an expenditure greater than five times to retention. For this purpose, models have been developed by means of structural equation modeling to identify the relationships between the various determinants of customer loyalty in the context of services. The original contribution of this thesis is to develop a model for loyalty from the identification of relationships between determinants of satisfaction (latent variables) and the inclusion of attributes that determine the perceptions of service quality for the mobile communications industry, such as quality, satisfaction, value, trust, expectation and loyalty. It is a qualitative research which will be conducted with customers of operators through simple random sampling technique, using structured questionnaires. As a result, the proposed model and statistical evaluations should enable operators to conclude that customer loyalty is directly influenced by technical and operational quality of the services offered, as well as provide a satisfaction index for the mobile communication segment

Antenas planares multicamadas com materiais supercondutores e fotônico para comunicações móveis

Recently, planar antennas have been studied due to their characteristics as well as the advantages that they offers when compared with another types of antennas. In the mobile communications area, the need for this kind of antennas have became each time bigger due to the intense increase of the mobile communications this sector. That needs of antennas which operate in multifrequency and wide bandwidth. The microstrip antennas presents narrow bandwidth due the loss in the dielectric generated by radiation. Another limitation is the radiation pattern degradation due the generation of surface waves in the substrate. In this work some used techniques to minimize the disadvantages (previously mentioned) of the use of microstrip antennas are presented, those are: substrates with PBG material - Photonic Bandgap, multilayer antennas and with stacked patches. The developed analysis in this work used the TTL - Transverse Transmission Line method in the domain of Fourier transform, that uses a component of propagation in the y direction (transverse to the direction real of propagation z), treating the general equations of electric and magnetic field as functions of Ey and Hy. One of the advantages of this method is the simplification of the field equations. therefore the amount of equations lesser must the fields in directions x and z be in function of components Ey and Hy. It will be presented an brief study of the main theories that explain the superconductivity phenomenon. The BCS theory. London Equations and Two Fluids model will be the theories that will give support the application of the superconductors in the microfita antennas. The inclusion of the superconductor patch is made using the resistive complex contour condition. This work has as objective the application of the TTL method to microstrip structures with single and multilayers of rectangular patches, to obtaining the resonance frequency and radiation pattern of each structure

Aplicações de Dispositivos de Microondas utilizando Substrato EBG/PBG para Comunicações Móveis

The modern society depends on an efficient communications system able to of transmitting and receiving information with a higher speed and reliability every time. The need for ever more efficient devices raises optimization techniques of microstrip devices, such as techniques to increase bandwidth: thicker substrates and substrate structures with EBG (Electromagnetic Band Gap) and PBG (Photonic Band Gap). This work has how aims the study of the application of PBG materials on substrates of planar structures in microstrip, more precisely in directional quadrature couplers and in rat-race and impedance of transformers. A study of the planar structures in microstrip and substrates EBG is presented. The PBG substrates can be used to optimize the radiation through the air, thus reducing the occurrence of surface waves and the resulting diffraction edge responsible for degradation of radiation pattern. Through specific programs in FORTRAN Power Station obtained the frequencies and couplings for each structure. Are used the program PACMO - Computer Aided Design in Microwave. Results are obtained of the frequency and coupling devices, ranging the frequency band used (cellular communication and Wimax systems) and the permittivity of the substrate, comparing the results of conventional material and PBG materials in the s and p polarizations.

Análise do espalhamento espectral em superfícies de estruturas complexas para comunicações móveis

In this work, the transmission line method is explored on the study of the propagation phenomenon in nonhomogeneous walls with finite thickness. It is evaluated the efficiency and applicability of the method, considering materials like gypsum, wood and brick, found in the composition of the structures of walls in question. The results obtained in this work are compared to those available in the literature, for several particular cases. A good agreement is observed, showing that the performed analysis is accurate and efficient in modeling, for instance, the wave propagation through building walls and integrated circuit layers in mobile communication and radar system applications. Later, simulations of resistive sheets devices such as Salisbury screens and Jaumann absorbers and of transmission lines made of metal-insulator-semiconductor (MIS) are made. Thereafter, it is described a study on frequency surface selective structures (FSS). It is proposed the development of devices and microwave integrated circuits (MIC) of such structures, for the accomplishment of experiments. Finally, future works are suggested, for instance, on the development of reflectarrays, frequency selective surfaces with dissimilar elements, and coupled frequency selective surfaces with elements located on different layers

Aplicação do método LTT às estruturas retangulares e triangulares em multicamadas e empilhadas em substratos PBG para comunicações móveis

Recently the planar antennas have been studied due to their characteristics as well as the advantages that they offers when compared with another types of antennas. In the mobile communications area, the need for this kind of antennas have became each time bigger due to the intense increase of the mobile communications that needs of antennas which operate in multifrequency and wide bandwidth. The microstrip antennas presents narrow bandwidth due the loss in the dielectric generated by radiation. Another limitation is the radiation pattern degradation due the generation of surface waves in the substrate. In this work some used techniques to minimize the disadvantages (previously mentioned) of the use of microstrip antennas are presented, those are: substrates with PBG material - Photonic Bandgap, multilayer antennas and with stacked patches. The developed analysis in this work used the TTL - Transverse Transmission Line method in the domain of Fourier transform, that uses a component of propagation in the y direction (transverse to the direction real of propagation z), treating the general equations of electric and magnetic field as functions of y and y . This work has as objective the application of the TTL method to microstrip structures with single and multilayers of rectangular and triangular patches, to obtaining the resonance frequency and radiation pattern of each structure. This method is applied for the treatment of the fields in stacked structures. The Homogenization theory will be applied to obtaining the effective permittivity for s and p polarizations of the substrate composed of PBG material. Numerical results for the triangular and rectangular antennas with single layer, multilayers resonators with triangular and rectangular patches are presented (in photonic and isotropic substrates). Conclusions and suggestions for continuity of this work are presented

Antenas planares integradas com FSSs para aplicações em sistemas de comunicações sem fio

This work presents a theoretical and experimental analysis about the properties of microstrip antennas with integrated frequency selective surfaces (Frequency Selective Surface - FSS). The integration occurs through the insertion of the FSS on ground plane of microstrip patch antenna. This integration aims to improve some characteristics of the antennas. The FSS using patch-type elements in square unit cells. Specifically, the simulated results are obtained using the commercial computer program CST Studio Suite® version 2011. From a standard antenna, designed to operate in wireless communication systems of IEEE 802.11 a / b / g / n the dimensions of the FSS are varied to obtain an optimization of some antenna parameters such as impedance matching and selectivity in the operating bands. After optimization of the investigated parameters are built two prototypes of microstrip patch antennas with and without the FSS ground plane. Comparisons are made of the results with the experimental results by 14 ZVB network analyzer from Rohde & Schwarz ®. The comparison aims to validate the simulations performed and show the improvements obtained with the FSS in integrated ground plane antenna. In the construction of prototypes, we used dielectric substrates of the type of Rogers Corporation RT-3060 with relative permittivity equal to 10.2 and low loss tangent. Suggestions for continued work are presented

Uma nova proposta de antena planar multibanda para comunicações móveis

The great interest observed in wireless communication systems has required the development of new configurations of microstrip antennas, because they are easily built and integrated to other microwave circuit components, which is suitable for the construction and development of planar antenna arrays and microwave integrated circuits. This work presents a new configuration of tapered microstrip antenna, which is obtained by impressing U-slots on the conducting patch combined with a transmission line matching circuit that uses an inset length. It is shown that the use of U-slots in the microstrip antenna conducting patch excites new resonating modes, that gives a multiband characteristic for the slotted microstrip antenna, that is suitable for applications in communication systems that operates several frequencies simultaneously. Up to this date, the works reported in the literature deals with the use of Uslotted microstrip rectangular antennas fed by a coaxial probe. The properties of a linear array of microstrip patch tapered antennas are also investigated. The main parameters of the U slotted tapered microstrip antennas are investigated for different sizes and locations of the slots impressed on the conducting patch. The analysis of the proposed antenna is performed by using the resonant cavity and equivalent transmission line methods, in combination with a parametric study, that is conducted by the use of the Ansoft Designer, a commercial computer aided microwave software well known by its accuracy and efficiency. The mentioned methods are used to evaluate the effect in the antennas parameters, like resonant frequency and return loss, produced by variations of the antenna structural parameters, accomplished separately or simultaneously. An experimental investigation is also developed, that consists of the design, construction and measurement of several U slotted microstrip antenna prototypes. Finally, theoretical and simulated results are presented that are in agreement with the measured ones. These results are related to the resonating modes identification and to the determination of the main characteristics of the investigated antennas, such as resonant frequency, return loss, and radiation pattern

Epistemologia da ciência da informação: um estudo das comunicações da GT1 do ENANCIB

Conselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq)

Sistema de chamada seletiva digital para controle de comunicações por ondas terrestres no Serviço Móvel Marítimo

As comunicações marítimas são ainda fortemente efetivadas por meio de circuitos rádio convencionais empregando ondas terrestres, em bandas de MF a VHF, especialmente após a introdução de sistemática de chamadas seletivas digitais. Entretanto, um número significativo de procedimentos operacionais nas radiocomunicações ainda depende de intervenções de operador, reduzindo sua eficiência e dando margem ao cometimento de erros como emissão de falsos alarmes de socorro. Esses erros têm sido frequentes e têm ocasionado muito desvio de atenção das ocorrências reais e perdas de tempo nas instâncias que cuidam das ações de busca e salvamento no mar, afetando, seriamente, a confiabilidade no processo de comunicações terrestres. Em vista disto, propõem-se, nesta pesquisa, sistemáticas para controle das emissões de falsos alertas de socorro, nas transmissões por ondas terrestres, e para melhorar o processo vigente de transmissão de chamadas. As chamadas de socorro recebidas pelas estações costeiras são identificadas por estas, de acordo com as estações que as emitiu, objetivando subsidiar ações corretivas por instâncias competenrtes, para inibição de novas ocorrências. Paralelamente, maior nível de automação é proposto para os processos de chamadas, reduzindo-se a dependência de procedimentos manuais e, assim, as possibilidades de emissões equivocadas, além de melhor aproveitar o conceito de chamada seletiva do sistema vigente. Tais proposições dão maior eficiência e confiabilidade às comunições terrestres, úteis especialmente nas situações de emergências, sem adicionar significativas demandas operacionais nas estações, incentivando e melhorando as condições de comunicações no SMM por ondas terrestres.

Modelagem de comunicações móveis com a utilização de series temporais e geoestatísticas

O presente trabalho apresenta os resultados da modelagem de canal de propagação baseado em séries temporais multivariadas com a utilização de dados coletados em campanhas de medição e as principais características da urbanização de onze vias do centro da cidade de Belém-Pa. Modelos de função de transferência foram utilizados para avaliar efeitos na série temporal da potência do sinal recebido (dBm) que foi utilizada como variável resposta e como variáveis explicativas a altura dos prédios e as distâncias entre os prédios. Como nos modelos em séries temporais desconsideram-se as possíveis correlações entre amostras vizinhas, utilizou-se um modelo geoestatístico para se estabelecer a correção do erro deste modelo. Esta fase do trabalho consistiu em um conjunto de procedimentos necessários às técnicas geoestatísticas. Tendo como objetivo a análise em duas dimensões para dados espacialmente distribuídos, no que diz respeito à interpolação de superfícies geradas a partir das mostras georreferenciadas obtidas dos resíduos da potência do sinal recebido calculados com o modelo em séries temporais. Os resultados obtidos com o modelo proposto apresentam um bom desempenho, com erro médio quadrático na ordem de 0,33 dB em relação ao sinal medido, considerando os dados das onze vias do centro urbano da cidade de Belém/Pa. A partir do mapa de distribuição espacial da potência do sinal recebido (dBm), pode se identificar com facilidade as zonas infra ou supra dimensionadas em termos desta variável, isto é, beneficiadas ou prejudicadas com relação a recepção do sinal, o que pode resultar em um maior investimento da operadora (concessionária de telefonia celular móvel) local naquelas regiões onde o sinal é fraco.