Burnout dos enfermeiros nos serviços de saúde em Portugal : um estudo de caso na Saúde 24 Porto

RESUMO - A síndrome de burnout, definida pela exaustão emocional, despersonalização e realização pessoal, designa um estado de fadiga física e emocional crónico dos profissionais, o qual pode comprometer as organizações. Neste estudo descritivo, pretende-se estudar a síndrome de burnout nos enfermeiros dos serviços de saúde, especialmente focado nos serviços de atendimento permanente telefónico, suas características, consequências e estratégias de prevenção. A população alvo serão todos os enfermeiros que trabalham em serviços de atendimento permanente telefónico e a amostra, não probabilística e de conveniência, os enfermeiros que desempenham funções no centro de atendimento da Saúde 24 Porto. Primeiramente aborda-se o conceito de burnout e a sua relação com a prática de Enfermagem, de seguida é realizada uma descrição sobre os centros de atendimento em saúde até à atual situação da Saúde 24. Na amostra em estudo, enfermeiros da Saúde 24 Porto, existe predominância do sexo feminino (66,99%) e a média de idades é de 32 anos (26 anos de idade mínima, 49 de idade máxima e desvio padrão de 4,59). Constatou-se que 94,26% desempenha funções de enfermeiro comunicador e os restantes 5,74% são enfermeiros supervisores, a média de anos de atividade profissional é de 5,67 anos e 36,4% dos enfermeiros desempenha funções na Saúde 24 há mais de 3 anos. Foi aplicado o Inventário de Burnout de Maslach e os resultados indicaram a ausência de síndrome de esgotamento profissional. Existem níveis médios de burnout, sustentados pelos valores obtidos na exaustão emocional no terço inferior (<19,10), e valores no terço inferior, na realização pessoal (<38,00) e nível baixo na despersonalização (<4,90). No que concerne à idade não foram encontradas correlações significativas em nenhuma das dimensões, contudo, no que refere ao tempo de serviço verificou-se que existem correlações significativas e negativas para a exaustão emocional e para a despersonalização ou seja, a tendência atual é a de que os enfermeiros com menos tempo de serviço têm maior tendência para scores mais altos de burnout. Existe uma relação entre as variáveis, grau académico, exaustão e despersonalização, a qual mostrou uma tendência para scores mais altos em relação a enfermeiros licenciados e pós graduados nas dimensões de exaustão e despersonalização contrariamente aos enfermeiros com o grau de mestre ou especialidade. Existe também uma relação entre as variáveis género e despersonalização, sendo o score baixo, aquele que apresenta maior expressão no sexo masculino, mas principalmente no sexo feminino. As mulheres têm scores mais baixos que os homens nesta dimensão, traduzindo-se na percentagem mais elevada obtida (67,1%, contra 53,6%). E em contrapartida nos resultados obtidos para o score alto relativo à despersonalização, os homens apresentam um resultado pior do que as mulheres, sendo 26,1% para os homens e 12,1% para as mulheres. Quando se examinam as funções desempenhadas distribuídas pelas dimensões de burnout, verifica-se a existência de uma relação entre a variável função desempenhada e a realização pessoal. Nos resultados percebeu-se que, quanto mais elevada a função desempenhada (enfermeiro supervisor), mais baixa é a realização pessoal. E esta dimensão tem o score inverso, logo a interpretação deverá ser feita no sentido de que, quanto mais elevada for a função, maior será a realização pessoal. Os resultados obtidos são animadores contudo a vulnerabilidade para este tipo de problema, entre enfermeiros, potencializada pelo tipo de trabalho realizado por estes profissionais de saúde será desejável estar atento e usar estratégias para enfrentar o burnout quando ele surgir. O fenómeno burnout não é apenas como um problema do individuo mas é principalmente um problema da organização.

Two cases of "cannabis acute psychosis" following the administration of oral cannabis.

BACKGROUND: Cannabis is the most commonly used illegal drug and its therapeutic aspects have a growing interest. Short-term psychotic reactions have been described but not clearly with synthetic oral THC, especially in occasional users. CASE PRESENTATIONS: We report two cases of healthy subjects who were occasional but regular cannabis users without psychiatric history who developed transient psychotic symptoms (depersonalization, paranoid feelings and derealisation) following oral administration of cannabis. In contrast to most other case reports where circumstances and blood concentrations are unknown, the two cases reported here happened under experimental conditions with all subjects negative for cannabis, opiates, amphetamines, cocaine, benzodiazepines and alcohol, and therefore the ingested dose, the time-events of effects on behavior and performance as well as the cannabinoid blood levels were documented. CONCLUSION: While the oral route of administration achieves only limited blood concentrations, significant psychotic reactions may occur.

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Objective: To assess the factorial validity of the Portuguese version of the Maslach Burnout Inventory - Human Services Survey (MBI-HSS). Methods: Between November 2010 and November 2011 a Portuguese version of the MBI-HSS was applied to 151 Portuguese family doctors (55% women, median age 54 years). The factorial structure of the MBI-HSS was examined by principal component analysis (PCA) and confirmatory factor analysis (CFA). Internal consistency estimates of the MBI-HSS were determined with Cronbach's alpha. Results: The fit of the hypothesized three-factor model to the data was superior to the alternative two-factor and four-factor models. CFA supported MBI-HSS as an acceptable measure to evaluate burnout and deletion of items 12 and 16 improved the goodness of fit of the model. In PCA, the three-factor model explained 50.58% of the variance and the four-factor model did not lead to understandable components. Item 12 was also found to be problematic in PCA. The Cronbach's alpha was satisfactory for emotional exhaustion (alpha=0.90), lack of personal accomplishment (alpha=0.73), and depersonalization (alpha=0.64). Conclusion: The Portuguese version of the MBI-HSS was found to be reliable to measure burnout among Portuguese medical doctors. We also recommend the deletion of items 12 and 16 from the MBI-HSS.

Prevalence of Burnout syndrome in health professionals of an onco-hematological pediatric hospital

OBJECTIVE To identify the prevalence of Burnout Syndrome in medical professionals, nurses and nursing technicians working in an Onco-Hematological Pediatric Hospital in São Paulo. METHOD An exploratory, descriptive study with cross-sectional design and quantitative approach, with a sample of 188 health professionals. Data were collected using two self-report instruments: the Maslach Burnout Inventory (MBI-HSS) which is a biosocial data form, and a non-participant observation guide. RESULTS High depersonalization for nurses (29.8%), low job performance for physicians (27.8%), and of nursing technicians (25.5%). High scores were identified in at least two domains of Burnout in 19.2% of nurses, 16.8% of nursing technicians, and 16.6% of doctors. CONCLUSION Health professionals are highly vulnerable to each of the dimensions of Burnout syndrome - namely emotional exhaustion, alienation, and low job performance/satisfaction- in the hospital work.

Burned-out but proud Portuguese family doctors

Background: Burnout syndrome (BS) is increasing among health professionals, including family doctors (FD). Aim: To characterize the prevalence of BS in a sample of FDs working in the Portuguese National Health System. Design: Cross-sectional survey. Setting: Primary Health Care Centers (HCC) from the 18 continental districts and 2 archipelagos of Portugal. Method: The Portuguese version of the Maslach Burnout Inventory - Human Services Survey (MBI - HSS) was sent to 40 randomly selected health-care centers (HCC) and distributed to the FDs employed. Sociodemographic and work-related data was also collected. Participants were classified as having high, average or low levels of emotional exhaustion (EE), depersonalization (DP) and personal accomplishment (PA) dimensions of burnout. Results: 371 questionnaires were sent, of which 153 (83 women, age range 29-64 years; response rate 41%) returned. One quarter (25.5%) of participants had high EE, 10.1% high DP and 11.4% high PA, but only 2.0% of participants scored high for all three dimensions. Women had significantly higher DP and PA scores than men; increased daily workload also led to increased PA scores. Conversely, no association was found between BS scores and age, marital status, number of years of practice or type of HCC (Family or Personalized). Conclusion: High burnout is relatively common among Portuguese family doctors, yet slightly lower than reported for other European countries. Burnout relief measures should be developed in order to prevent a further increase of BS among Portuguese FDs.

Depression and suicide risk among nursing professionals: an integrative review

Abstract OBJECTIVE Discussing the factors associated with major depression and suicide risk among nursing professionals. METHOD An integrative review in PubMed/MEDLINE, LILACS, SciELO and BDENF databases, between 2003 and 2015. RESULTS 20 published articles were selected, mostly from between 2012 and 2014, with significant production in Brazil. Nursing professionals are vulnerable to depression when young, married, performing night work and having several jobs, and when they have a high level of education, low family income, work overload, high stress, insufficient autonomy and a sense of professional insecurity and conflict in the family and workrelationship. Suicide risk was correlated with the presence of symptoms of depression, high levels of emotional exhaustion, depersonalization and low personal accomplishment; characteristics of Burnout Syndrome. CONCLUSION Suicide risk among nursing professionals is associated with symptoms of depression and correlated with Burnout Syndrome, which can affect work performance.

L'Exercici de la docència de la psicologia i el Burnout

En l’actualitat el burnout o síndrome de cremar-se per la feina és considerat un risc emergent als països occidentals essent el col·lectiu docent un dels més afectats. L’espai europeu d’educació superior proposa un nou rol pel professor que haurà de ser compaginat amb la gestió, la recerca i la transferència de coneixement. En la present recerca s’analitza el nivell de burnout en una mostra formada per 42 docents (mitjana d’edat: 37,21 anys; D.T.: 8,98; 70,8% dones) del departament de Psicologia de la Universitat de Girona. El burnout s’ha avaluat amb el Maslach Burnout Inventory (MBI) així com amb un qüestionari d’elaboració pròpia que recull variables sociodemogràfiques, característiques del tipus de treball i de l’ús del temps lliure, el locus de control i el burnout percebut. Els resultats obtinguts indiquen valors mitjans en les puntuacions de les dimensions Cansament Emocional i Despersonalització, i valors elevats en Realització Personal. El 20,5% dels docents es percep cremat per la feina

Dépersonnalisation. Données actuelles.

OBJECTIVE: Depersonalization is a fascinating clinical phenomenon referring to a self-consciousness disorder, characterized by emotional detachment from one's own feelings, thoughts, or actions. This article intends to summarize the current literature in this area. METHOD: Using the Medline data base, we reviewed literature addressing the clinical, etiology, nosology, physiopathology, and treatment of depersonalization. CONCLUSIONS: Derealization means that perception of the world and of external reality are altered. These 2 phenomena are often associated. They are not specific to any psychiatric entity and are reported in many different psychiatric syndromes. Many factors, including use of different substances, are involved in their onset. The physiopathology is still little known. However, some conceptual models suggest partial amygdala inhibition combined with activation of other amygdaloid structures. A serotoninergic functioning impairment is indicated in different pharmacologic studies. Different psychotropic drugs, especially serotoninergic antidepressants, have been proposed for pharmacotherapy; however, there are no conclusive randomized studies, and the contribution of psychotherapy in treating these patients is still questioned

Acute Effects of Lysergic Acid Diethylamide in Healthy Subjects.

BACKGROUND: After no research in humans for >40 years, there is renewed interest in using lysergic acid diethylamide (LSD) in clinical psychiatric research and practice. There are no modern studies on the subjective and autonomic effects of LSD, and its endocrine effects are unknown. In animals, LSD disrupts prepulse inhibition (PPI) of the acoustic startle response, and patients with schizophrenia exhibit similar impairments in PPI. However, no data are available on the effects of LSD on PPI in humans. METHODS: In a double-blind, randomized, placebo-controlled, crossover study, LSD (200 μg) and placebo were administered to 16 healthy subjects (8 women, 8 men). Outcome measures included psychometric scales; investigator ratings; PPI of the acoustic startle response; and autonomic, endocrine, and adverse effects. RESULTS: Administration of LSD to healthy subjects produced pronounced alterations in waking consciousness that lasted 12 hours. The predominant effects induced by LSD included visual hallucinations, audiovisual synesthesia, and positively experienced derealization and depersonalization phenomena. Subjective well-being, happiness, closeness to others, openness, and trust were increased by LSD. Compared with placebo, LSD decreased PPI. LSD significantly increased blood pressure, heart rate, body temperature, pupil size, plasma cortisol, prolactin, oxytocin, and epinephrine. Adverse effects produced by LSD completely subsided within 72 hours. No severe acute adverse effects were observed. CONCLUSIONS: In addition to marked hallucinogenic effects, LSD exerts methylenedioxymethamphetamine-like empathogenic mood effects that may be useful in psychotherapy. LSD altered sensorimotor gating in a human model of psychosis, supporting the use of LSD in translational psychiatric research. In a controlled clinical setting, LSD can be used safely, but it produces significant sympathomimetic stimulation.

The consequences of burnout syndrome among healthcare professionals in Spain ans Spanish speaking Latin American countrie

Objectives: Identify the frequency and intensity of the perception of adverse professional consequences and their association with burnout syndrome and occupational variables. Methods: Cross-sectional sample of 11,530 healthcare professionals resident in Spain and Latin America. The association of negative work-related consequences on burnout, as measured by the MBI and work-related variables was analysed by multiple logistic regression. Results: The emotional exhaustion was the first variable associated with absenteeism, with intention of giving up profession, personal deterioration, and family deterioration. Depersonalization was most associated with the perception of having made mistakes. Conclusions: The findings indicate a considerable prevalence of adverse work-related consequences

Une exploration des effets de la satisfaction au travail des sages-femmes sur le «burnout», l’intention de quitter et la mobilité professionnelle : une étude longitudinale au Sénégal

Dans le contexte actuel de crise des ressources humaines en Afrique sub-saharienne, il est important de comprendre comment les professionnels de santé vivent leur travail et comment cela les affecte. Cette étude longitudinale se focalise sur les sages-femmes du Sénégal en raison de leur rôle stratégique dans la réduction de la mortalité maternelle et infantile dans le pays. Une cohorte de 226 sages-femmes de 22 hôpitaux au Sénégal a participé à l’étude. Leur satisfaction au travail a été mesurée en 2007-8 avec un instrument multidimensionnel développé en Afrique de l’Ouest. Trois effets attendus : le « burnout, » l’intention de quitter et la mobilité professionnelle ont été mesurés deux ans plus tard. Des statistiques descriptives ont comparé celles qui ont quitté leur poste à celles qui sont restées, et une série de régressions multiples a modélisé les liens entre les facettes de la satisfaction au travail et les variables d’effet, en contrôlant pour les caractéristiques individuelles et institutionnelles. Les résultats ont montré un taux relativement faible de « turnover » sur 2 ans (18%), malgré une forte intention de quitter son poste (58.9%), surtout pour faire une nouvelle formation professionnelle. Les départs étaient majoritairement volontaires (92%) et entièrement intra-nationaux. Les sages-femmes se disaient le moins satisfaites avec leur rémunération et leur environnent de travail, et une forte proportion éprouvait des niveaux élevés d’épuisement émotionnel (80.0%) et de dépersonnalisation (57.8%). Toutefois, elles rapportaient être satisfaites de leur moral et de la stabilité de leur travail, et seulement 12% avaient des niveaux faibles d’accomplissement personnel. L’épuisement émotionnel était associé avec l’insatisfaction vis-à-vis de la rémunération et des tâches, la recherche active d’emplois était liée avec être insatisfaite de la stabilité du travail et avoir quitté son poste était associé avec une insatisfaction avec la formation continue. Cette étude montre que les sages-femmes semblent souffrir de « burnout », mais qu’elles se sentent toujours confiantes et accomplies au travail. Les résultats suggèrent que promouvoir la formation continue pourrait aider à retenir les sages-femmes dans leurs postes et dans la profession.

Rilettura della storia e attivismo politico nei romanzi dei Wu Ming

Ma thèse propose une analyse attentive de la ré-écriture de l'histoire articulée dans trois romans du collectif d'écrivains italiens publiant sous le pseudonyme Wu Ming: "Q", "54" et "Manituana". Partant du pamphlet publié par les Wu Ming en 2008 sur leur conception du roman historique et de l’écriture romanesque en général, the New Italian Epic (NIE), je propose deux angles d’approche pour mettre en évidence la relecture de l’histoire se dessinant dans les romans cités ci-dessus: la notion du regard oblique (qui est mentionnée dans le NIE); et le concept de multitude. La technique du regard oblique implique une réflexivité de la narration, une mise en abîme du processus narratif qui est effectuéé par le biais d’un point de vue insolite. Ce dernier peut provenir d'un animal, d’un objet animé, ou même d’un objet mystérieux comme le flux immatériel. Cette technique a déjà des précédents littéraires dans l’oeuvre d’écrivains tels que Italo Calvino ou Thomas Pynchon, mais dans la nouvelle forme qu’elle acquiert dans les textes des Wu Ming, elle permet l’articulation d’une relecture transversale de l’histoire. Cette relecture transversale émergeant dans les romans des Wu Ming est analysée dans la première partie de la thèse. La conceptualisation du regard oblique que je développe dans cette partie se base sur la théorie de l'anamorphose de Jacques Lacan, ainsi que sur le concept de la "troisième personne" proposé récemment par le philosophe Roberto Esposito. La seconde partie de la thèse aborde la problématique de la confrontation de l'écriture des Wu Ming à la situation socio-politique internationale contemporaine, soit comment leur ré-écriture de l'histoire s'insère dans la situation biopolitique globale. Dans les romans des Wu Ming on voit surgir une interprétation de cette situation globale qui dépasse les notions classiques de l'État et du citoyen. Le concept du biopolitique se prête à diverses interprétations: dans ses écrits des années 1970, Michel Foucault, qui est un des théoriciens majeurs du biopouvoir et de la biopolitique, ne parvient pas à proposer une interprétation unique et précise de ce dernier concept. Plusieurs philosophes italiens ont repris ce discours en le développant chacun à sa manière. Certains, comme Paolo Virno et, un peu plus tard Toni Negri, voient dans la notion de la Multitude une possibilité pour équilibrer le rapport pouvoir/personne et par conséquent pour développer de nouvelles possibilités révolutionnaires pour la déconstruction du biopouvoir. Les Wu Ming semblent suivre la voie positive de la multitude, qui selon leur conception correspond plus à une interprétation néo-marxiste de l’histoire.

L'Exercici de la docència de la psicologia i el Burnout

En l’actualitat el burnout o síndrome de cremar-se per la feina és considerat un risc emergent als països occidentals essent el col·lectiu docent un dels més afectats. L’espai europeu d’educació superior proposa un nou rol pel professor que haurà de ser compaginat amb la gestió, la recerca i la transferència de coneixement. En la present recerca s’analitza el nivell de burnout en una mostra formada per 42 docents (mitjana d’edat: 37,21 anys; D.T.: 8,98; 70,8% dones) del departament de Psicologia de la Universitat de Girona. El burnout s’ha avaluat amb el Maslach Burnout Inventory (MBI) així com amb un qüestionari d’elaboració pròpia que recull variables sociodemogràfiques, característiques del tipus de treball i de l’ús del temps lliure, el locus de control i el burnout percebut. Els resultats obtinguts indiquen valors mitjans en les puntuacions de les dimensions Cansament Emocional i Despersonalització, i valors elevats en Realització Personal. El 20,5% dels docents es percep cremat per la feina

Síndrome de Burnout y estrés en médicos estudiantes de salud ocupacional

Objetivos: Determinar la relación existente entre presencia de síndrome de burnout y niveles de estrés, así como la asociación con variables sociodemográficas y laborales, en médicos estudiantes de salud ocupacional en una universidad en la ciudad de Bogotá. Materiales y Métodos: Se realizó un estudio descriptivo transversal con una muestra de 21 médicos estudiantes de salud ocupacional. Se aplicaron 3 cuestionarios: 1)Escala de valoración de Maslach Burnout Inventory (MBI), 2) El cuestionario para la evaluación del estrés tercera versión, que hace parte de la Batería para la Evaluación de Factores de Riesgo Psicosocial del Ministerio de la Protección Social de la República de Colombia y 3) Encuesta sociodemográfica diseñada exclusivamente para este estudio. El análisis estadístico fue de dos tipos: descriptivo e inferencial entre la asociación de los resultados de los diferentes cuestionarios y entre éstos y los datos sociodemográficos explorados. Para la realización de este análisis se utilizó el programa estadístico PASW Statistics 18 y para la comparación se utilizó la prueba de Chi-Cuadrado de Pearson con ajuste con test de Fischer y se consideró significancia estadística con una p<0,05. Resultados: Según el género el 85,7% corresponde a mujeres mientras el 14,3% a hombres. El rango de edad se encuentra entre 26 y 52 años con una media de 34,3 años; el grupo de edad más numeroso fue el de 30 a 40 años con un 57,1%. Se identifica algún grado de burnout en el 47,6% de los participantes de los cuales un 66,7% presentan agotamiento emocional, un 47,6% despersonalización y un 14,3% baja realización personal en el trabajo. Se encuentran niveles de estrés que requieren intervención (niveles medio, alto, muy alto) en una proporción del 76,2%. Se encontró relación estadísticamente significativa entre las siguientes variables: Despersonalización y Tipo de cargo, Nivel de estrés y presencia de Síndrome de burnout, Nivel de estrés y Agotamiento Emocional y en Nivel de estrés y Despersonalización. Conclusiones: En los médicos evaluados en el estudio se encontró relación directa entre niveles altos de estrés y presencia de síndrome de burnout en las dimensiones Despersonalización y Agotamiento Emocional. En médicos asistenciales se encontró una mayor proporción de síntomas de Despersonalización, a diferencia de los médicos con cargos directivos. No se encontró asociación entre otras variables sociodemográficas y presencia de Síndrome de burnout y estrés.

Burnout en trabajadores del área de la salud de urgencias de una clínica universitaria de tercer nivel

El trabajador del área de la salud se encuentra sometido a altos niveles de exigencia que pueden generarle un profundo y progresivo desgaste, lo que a su vez le produce bajo rendimiento tanto cognitivo como laboral. Lo anterior se conoce como el síndrome de Burnout. Objetivo: Identificar y describir la prevalencia de Burnout en el personal asistencial de urgencias de una Clínica Universitaria de tercer nivel y los factores asociados. Metodología: Es un estudio descriptivo de corte transversal. Se aplicaron dos cuestionarios: uno de datos generales y el cuestionario de Burnout de Maslach validado internacionalmente en sus tres componentes: agotamiento emocional, despersonalización y realización personal. Los datos se analizaron mediante dos modelos: uno epidemiológico y otro clínico. Resultados: Se encontró un riesgo intermedio a alto de Burnout en toda la muestra con una alta realización personal. En las personas casadas o con hijos y en los trabajadores con jornadas rotatorias se evidencia un bajo agotamiento emocional. Por el contrario, el personal de enfermería profesional y quienes se encuentran cursando otros estudios presentan un alto agotamiento emocional. El género, el tener otro trabajo y el manejo de estudiantes, no modifican la presentación del cuadro. Conclusiones: Se identificaron como factores protectores contra el síndrome de Burnout el estar casado, tener hijos y las jornadas de trabajo rotatorias con post turnos reparadores. Se encontraron como factores facilitadores del síndrome estar cursando otros estudios y pertenecer al personal de enfermería profesional.