Limitations and information needs for engineered nanomaterial-specific exposure estimation and scenarios: recommendations for improved reporting practices

The aim of this paper is to describe the process and challenges in building exposure scenarios for engineered nanomaterials (ENM), using an exposure scenario format similar to that used for the European Chemicals regulation (REACH). Over 60 exposure scenarios were developed based on information from publicly available sources (literature, books, and reports), publicly available exposure estimation models, occupational sampling campaign data from partnering institutions, and industrial partners regarding their own facilities. The primary focus was on carbon-based nanomaterials, nano-silver (nano-Ag) and nano-titanium dioxide (nano-TiO2), and included occupational and consumer uses of these materials with consideration of the associated environmental release. The process of building exposure scenarios illustrated the availability and limitations of existing information and exposure assessment tools for characterizing exposure to ENM, particularly as it relates to risk assessment. This article describes the gaps in the information reviewed, recommends future areas of ENM exposure research, and proposes types of information that should, at a minimum, be included when reporting the results of such research, so that the information is useful in a wider context.

Customer satisfaction data utilization: identifying value drivers and information use practices

The objective of this master’s thesis was twofold: first to examine the concept of customer value and its drivers and second to identify information use practices. The first part of the study represents explorative research that was carried out by examining a case company’s customer satisfaction data that was used to identify sales and technical customer service related value drivers on a detailed attribute level. This was followed by an examination of whether these attributes had been commented on in a positive or a negative light and what were the reasons why the case company had received higher or lower ratings than its competitor. As a result a classification of different sales and technical customer service related attributes was created. The results indicated that the case company has performed well, but that the results varied on the company’s business segment level. The case company’s staff, service and the benefits from a long-lasting relationship came up in a positive light whereas attitude, flexibility and reaction time came up in a negative light. The reasons for a higher or lower score in comparison to competitor varied. The results indicated that a customer’s satisfaction with the company’s performance did not always mean that the company was outperforming the competition. The second part of the study focused on customer satisfaction information use from the viewpoints of information access, dissemination and reaction. The study was conducted by running an internal survey among the case company’s staff. The results showed that information use practices varied across the company and some units or teams had taken a more proactive approach to the information use than others.

The collective lifestyles framework : a contextual analysis of social practices, social structure and disease

Thèse diffusée initialement dans le cadre d'un projet pilote des Presses de l'Université de Montréal/Centre d'édition numérique UdeM (1997-2008) avec l'autorisation de l'auteur.

S'engager à l'ère du Web : attitudes, perceptions et sens de l'engagement chez la "génération de l'information" (20-35 ans)

Cette recherche explore le sens que la « génération de l’information » (20-35 ans) donne à l’engagement. Alors que sociologues et médias ont longtemps brandi des chiffres alarmants concernant la désaffection électorale des jeunes et leur rejet des associations ou groupes de pression usuels, le développement du Web 2.0 semble donner lieu à de nouvelles formes d’action visant le changement social, qui sont particulièrement prisées par les jeunes. Analysant leur recours à des pratiques de manifestations éclairs (flash mobs), de cyberdissidence, l’utilisation du micro-blogging et des réseaux Facebook et Twitter dans le cadre de mobilisations récentes, des enquêtes suggèrent qu’elles témoignent d’une nouvelle culture de la participation sociale et politique, qui appelle à repenser les façons de concevoir et de définir l’engagement. Or, si nous assistons à une transformation profonde des répertoires et des modes d’action des jeunes, il demeure difficile de comprendre en quoi et comment l’utilisation des TIC influence leur intérêt ou motivation à « agir ». Que veut dire s’engager pour les jeunes aujourd’hui ? Comment perçoivent-ils le contexte social, politique et médiatique ? Quelle place estiment-ils pouvoir y occuper ? Soulignant l’importance du sens que les acteurs sociaux donnent à leurs pratiques, la recherche s’éloigne des perspectives technocentristes pour explorer plus en profondeur la façon dont de jeunes adultes vivent, expérimentent et interprètent l’engagement dans le contexte médiatique actuel. La réflexion s’ancre sur une observation empirique et deux séries d’entretiens en profondeur (de groupe et individuels), menés auprès de 137 jeunes entre 2009-2012. Elle analyse un ensemble de représentations, perceptions et pratiques d’individus aux horizons et aux modes d’engagement variés, soulignant les multiples facteurs qui agissent sur la façon dont ils choisissent d’agir et les raisons qui les mènent à recourir aux TIC dans le cadre de pratiques spécifiques. À la croisée d’une multiplication des modes de participation et des modes d’interaction qui marquent l’univers social et politique des jeunes, la recherche propose de nouvelles hypothèses théoriques et une métaphore conceptuelle, le « murmure des étourneaux », pour penser la façon dont les pratiques d’affichage personnel, de relais, et d’expérimentation mises en avant par les jeunes s’arriment en réseau à celles d’autrui pour produire des « dérives culturelles » : des changements importants dans les façons de percevoir, d’agir et de penser. Loin d’une génération apathique ou technophile, les propos soulevés en entretiens suggèrent un processus réflexif de construction de sens, dont l’enjeu vise avant tout à donner l’exemple, et à penser ensemble de nouveaux possibles. La recherche permet d’offrir un éclairage qualitatif et approfondi sur ce qui caractérise la façon dont les jeunes perçoivent et définissent l’engagement, en plus d’ouvrir de nouvelles avenues pour mieux comprendre comment ils choisissent d’agir à l’ère du Web.

Exploring geolocation governance perspectives through the study of appropriation and collective action.

Ce mémoire de maîtrise a été rédigé dans l’objectif d’explorer une inégalité. Une inégalité dans les pratiques liées à la saisie et l’exploitation des données utilisateur dans la sphère des technologies et services Web, plus particulièrement dans la sphère des GIS (Geographic Information Systems). En 2014, de nombreuses entreprises exploitent les données de leurs utilisateurs afin d’améliorer leurs services ou générer du revenu publicitaire. Du côté de la sphère publique et gouvernementale, ce changement n’a pas été effectué. Ainsi, les gouvernements fédéraux et municipaux sont démunis de données qui permettraient d’améliorer les infrastructures et services publics. Des villes à travers le monde essayent d’améliorer leurs services et de devenir « intelligentes » mais sont dépourvues de ressources et de savoir faire pour assurer une transition respectueuse de la vie privée et des souhaits des citadins. Comment une ville peut-elle créer des jeux de données géo-référencés sans enfreindre les droits des citadins ? Dans l’objectif de répondre à ces interrogations, nous avons réalisé une étude comparative entre l’utilisation d’OpenStreetMap (OSM) et de Google Maps (GM). Grâce à une série d’entretiens avec des utilisateurs de GM et d’OSM, nous avons pu comprendre les significations et les valeurs d’usages de ces deux plateformes. Une analyse mobilisant les concepts de l’appropriation, de l’action collective et des perspectives critiques variées nous a permis d’analyser nos données d’entretiens pour comprendre les enjeux et problèmes derrière l’utilisation de technologies de géolocalisation, ainsi que ceux liés à la contribution des utilisateurs à ces GIS. Suite à cette analyse, la compréhension de la contribution et de l’utilisation de ces services a été recontextualisée pour explorer les moyens potentiels que les villes ont d’utiliser les technologies de géolocalisation afin d’améliorer leurs infrastructures publiques en respectant leurs citoyens.

Practices of Local Social Forums: The Building of Tactical and Cultural Collective Action Repertoires

Since the first edition of the World Social Forum in Porto Alegre, Brazil, 2001, similar initiatives have flourished at the local scales. In the existing literature, local social forums are generally considered to be a natural replication of the world social forums. Beyond the label “social forums,” what do the practices of local social forums specifically entail and what is the meaning of these practices for local activists?I propose a comparison of eight cases situated in two distinct societies (Quebec and France). I use a multi-approach methodology, combining direct observation, focus groups, interviews, and documentary analysis.I show that despite strong national differences, a highly decentralized process, and the strong autonomy of local actors, local social forums share structural characteristics, and the expression “social forum” is associated with ways of doing things that limit the variety of local social forum initiatives: organizers share a common intentionality; the mode of operation of local social forum process and event belong to the same political culture and translate into the same practices; and the outputs of these gatherings are similar in terms of the building of ties. Overall, local social forums are used as tactical and cultural collective action repertoires by actors, redefining the boundaries of social resistance and its practices.

Impact of ICT on Library and Information Science: Major Shifts and Practices in CUSAT Central Library

Information is knowledge, facts or data. For the purpose of enabling the users to assimilate information, it should be repacked. Knowledge becomes information when it is externalized i.e. put in to the process of communication. The effectiveness of communication technology depends how well it provides its clients with information rapidly, economically and authentically. A large number of ICT enabled services including OPAC; e-resources etc. are available in the university library. Studies have been done to find the impact of ICT on different sections of CUSAT library by observing the activities of different sections; discussions with colleagues and visitors; and analyzing the entries in the library records. The results of the studies are presented here in the form of a paper.

Policies and practices for the use of information and communications technologies (ICTs) in education in Latin America and the Caribbean

Includes bibliography

Supply Chain Management practices in the electro-electronics sector in Brazil: Evolutionary approach, information technology adoption and management actions

This paper examines the current level of adoption of Supply Chain Management (SCM) practices in the electro-electronic sector in Brazil and aims to identify the management and Information Technology (IT) actions that have been implemented to support the adoption of those practices. An e-mail survey was conducted. Descriptive statistics techniques were employed for data analysis. This study makes contributions to the electro-electronics sector and to the topics related to SCM, such as identifi cation and level of adoption of SCM practices. Another contribution of this research is the investigation of whether approaches such as Enterprise Resources Planning (ERP), Workshop with Customers, Electronic Data Interchange (EDI), Workshop with Suppliers and electronic Kanban are commonly used to support SCM practices. So far, this is the fi rst research on SCM practices in the electro-electronics sector in Brazil. Copyright © 2012 Inderscience Enterprises Ltd.

Hispanic physicians' tobacco intervention practices: a cross-sectional survey study

Background U.S. Hispanic physicians constitute a considerable professional collective, and they may be most suited to attend to the health education needs of the growing U.S. Hispanic population. These educational needs include tobacco use prevention and smoking cessation. However, there is a lack of information on Hispanic physicians' tobacco intervention practices, their level of awareness and use of cessation protocols, and the type of programs that would best address their tobacco training needs. The purpose of this study was to assess the tobacco intervention practices and training needs of Hispanic physicians. Methods Data was collected through a validated survey instrument among a cross-sectional sample of self-reported Hispanic physicians. Data analyses included frequencies, descriptive statistics, and factorial analyses of variance. Results The response rate was 55.5%. The majority of respondents (73.3%) were middle-age males. Less than half of respondents routinely performed the most basic intervention: asking patients about smoking status (44.4%) and advising smoking patients to quit (42.2%). Twenty-five percent assisted smoking patients by talking to them about the health risks of smoking, providing education materials or referring them to cessation programs. Only 4.4% routinely arranged follow-up visits or phone calls for smoking patients. The majority of respondents (64.4%) indicated that they prescribe cessation treatments to less than 20% of smoking patients. A few (4.4%) routinely used behavioral change techniques or programs. A minority (15.6%) indicated that they routinely ask their patients about exposure to tobacco smoke, and 6.7% assisted patients exposed to secondhand smoke in understanding the health risks associated with environmental tobacco smoke (ETS). The most frequently encountered barriers preventing respondents from intervening with patients who smoke included: time, lack of training, lack of receptivity by patients, and lack of reimbursement by third party payers. There was no significant main effect of type of physician, nor was there an interaction effect (gender by type of physician), on tobacco-related practices. Conclusion The results indicate that Hispanic physicians, similarly to U.S. physicians in general, do not meet the level of intervention recommended by health care agencies. The results presented will assist in the development of tobacco training initiatives for Hispanic physicians.

Patient information leaflets: informing or frightening? A focus group study exploring patients' emotional reactions and subsequent behavior towards package leaflets of commonly prescribed medications in family practices.

BACKGROUND The purpose of patient information leaflets (PILs) is to inform patients about the administration, precautions and potential side effects of their prescribed medication. Despite European Commission guidelines aiming at increasing readability and comprehension of PILs little is known about the potential risk information has on patients. This article explores patients' reactions and subsequent behavior towards risk information conveyed in PILs of commonly prescribed drugs by general practitioners (GPs) for the treatment of Type 2 diabetes, hypertension or hypercholesterolemia; the most frequent cause for consultations in family practices in Germany. METHODS We conducted six focus groups comprising 35 patients which were recruited in GP practices. Transcripts were read and coded for themes; categories were created by abstracting data and further refined into a coding framework. RESULTS Three interrelated categories are presented: (i) The vast amount of side effects and drug interactions commonly described in PILs provoke various emotional reactions in patients which (ii) lead to specific patient behavior of which (iii) consulting the GP for assistance is among the most common. Findings show that current description of potential risk information caused feelings of fear and anxiety in the reader resulting in undesirable behavioral reactions. CONCLUSIONS Future PILs need to convey potential risk information in a language that is less frightening while retaining the information content required to make informed decisions about the prescribed medication. Thus, during the production process greater emphasis needs to be placed on testing the degree of emotional arousal provoked in patients when reading risk information to allow them to undertake a benefit-risk-assessment of their medication that is based on rational rather than emotional (fearful) reactions.

Providing health information to the general public: a survey of current practices in academic health sciences libraries*

A questionnaire was mailed to 148 publicly and privately supported academic health sciences libraries affiliated with Association of American Medical Colleges (AAMC)–accredited medical schools in the United States and Canada to determine level of access and services provided to the general public. For purposes of this study, “general public” was defined as nonaffiliated students or health care professionals, attorneys and other nonhealth-related professionals, patients from affiliated or other hospitals or clinics, and general consumers. One hundred five (71%) libraries responded. Results showed 98% of publicly supported libraries and 88% of privately supported libraries provided access to some or all of the general public. Publicly supported libraries saw greater numbers of public patrons, often provided more services, and were more likely to circulate materials from their collections than were privately supported libraries. A significant number of academic health sciences libraries housed a collection of consumer-oriented materials and many provided some level of document delivery service, usually for a fee. Most allowed the public to use some or all library computers. Results of this study indicated that academic health sciences libraries played a significant role in serving the information-seeking public and suggested a need to develop written policies or guidelines covering the services that will be provided to minimize the impact of this service on primary clientele.