1000 resultados para Gestão da qualidade total -Brasil - Estudo de casos


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Pós-graduação em Ginecologia, Obstetrícia e Mastologia - FMB

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Pós-graduação em Educação para a Ciência - FC

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Este estudo objetivou realizar uma analítica do poder no documento “Declaração e Programa de Ação sobre uma Cultura de Paz”, documento este legitimado, em 1999, por uma Assembleia Geral das Nações Unidas, fixando-se assim como norte prioritário das práticas da agência intitulada Organização das Nações Unidas para a Educação, a Ciência e a Cultura (UNESCO). Foram utilizados como instrumentos de análise norteadores metodológicos vinculados a muitos operadores retirados do aporte teórico-metodológico produzido por Michel Foucault. Caminhou-se na direção de pensar, problematizar e produzir saber a partir deste movimento de desmontagem de documentos monumentos, tendo como eixo principal o conceito de “Cultura de Paz”. Este mote de cultura de paz possui sua existência atrelada à história das Nações Unidas e às suas agências, sendo produzido e sistematizado a partir de um conjunto de crenças, práticas e associações, que lhe possibilitaram ganhar visibilidade e poder, popularizando-o e tornando-o uma das produções discursivas mais significativas da contemporaneidade. Percorrendo necessariamente por diagonais entre as temáticas UNESCO, governamentalidade e produção de subjetividade, finalizamos esta dissertação com a apresentação do debate a respeito das práticas denominadas cultura de paz e seus efeitos no cotidiano em termos de saber e poder.

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Pós-graduação em Educação - FFC

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The aim of this study is to perform a situational analysis of the Laboratory of pulp and paper-UNESP ITAPEVA for conducting proposal the accreditation according to ISO / IEC 17025:2005. The ISO / IEC 17025 establishes the criteria for those laboratories wishing to demonstrate their technical competence, which have an effective quality system and are able to generate technically valid results, establishing a single international standard for certifying the competence of laboratories to carry tests and / or calibrations, including sampling. The case study was conducted on laboratory Pulp and Paper Universidade Estadual Paulista (UNESP), campus Itapeva, where we compared the views of the technician responsible for the laboratory and a regular user. The generated conclusion is that the laboratory is unable to initiate an accreditation process, because it fails the requirements such as quality manual, register of subcontractors, research of customer satisfaction, schedule of internal audits, schedule for completion of critical analysis, profile of the functions required, functions current description, documentation of technical requirements for accommodation and environmental conditions, calibration programs, equipment calibration program, programs calibration standards and reports and / or certificate of test and / or calibration, that are in accordance with ISO / IEC 17025:2005, beyond that there is not the possibility to develop and implement a quality system without the commitment of everyone involved, regardless of the functional hierarchy

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The civil construction in Brazil has grown a lotover the last years. This has caused a greater competition between companies of the sector. A little difference in quality in service or product a company offers can determine their success in the market. There is a growing demand for tools that optimize processes and bring greater quality to each activity in these companies. Performance measurement systems make it possible to control process efficiency and effectiveness using performance indicators. Considering this need, the paper before you has the objective of creating basic guidelines to introduce performance measurement systems inbuilding installations project companies. A theoretical reference is presented to describe organizational aspects of project companies along with performance measurement systems characteristics. Using a qualitative research methodology, a study case was executed with interviews, observation and document analysis as evidence sources. In the study case, limitations where identified, such as, high degree of product and process flexibility, dependence on subjective analysis for decision making and lack of specialized information systems. Considering the theoretical reference and the study case,the proposed guidelines intend to ease and guarantee greater chances of success when implanting one of these systems

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Accuracy in physical inventory process is essential to develop anefficient inventorycontrol. This ensures the availability of products and ensure that the information contained in the information systems areinaccordancewith the reality of inventories. The inventory management policies of the company aim ofthis study established that all the materials in their inventory must becounted, which is proving a challenge. Therefore, the aim of thiswork is to identify the critical inventories and analyze them, seeking flaws and possible improvements in the inventory count process. For this, we used the tools of quality management, such as Pareto and Cause and Effect Diagrams in an action research. The results show that the stocks of finished products are critical in volume and can be hampered by a lack of training and personnel trained in performing the process, as well as limitations in ERP used. With the actions taken against these problems, we could notice an improvement in the process, because the data collection and processing of data has become easier, besides the occurrence of errors decreased. In addition, there was an acceleration in meeting targets compared to the previous period

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The present study addresses the application of the Environmental Management System in chicken production on a farm owned by the Nardo brothers, located in the city of Guapiaçu/SP (Brazil). The objectives were to analyze the process of solid waste generation, destination and forms of treatment in this activity; propose measures to reduce the use of potable water for non-potable ends; determine other measures identified through a questionnaire drafted by Embrapa (Brazilian Agriculture Research Cooperative) and administered to employees who have direct involvement in the productive process; pay visits to chicken production enterprises; and employ the guidelines proposed by the National Fowl-Breeding Sanitation Program that guide the application of the Environmental Management System. Adequate management of waste was put into effect through the construction of a compost shed capable of meeting current production demands, in which all procedures were accompanied – from civil construction to the commercialization process of the organic fertilizer generated. The rain-gathering system for the roofs of the pens proposed to reduce the consumption of potable ground water destined for washing the floors of the pens was completely dimensioned and budgeted, allowing the motivated owners to place the project into effect in a timely fashion. Other simpler but no less important proposals were also made in order to bring the production up to the required quality standards.

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This work proposes a study on the materials selections and processes for the manufacture of aircraft and showing a methodology to reduce the manufacturing cost. The DFMA can be understood as a methodology that aims at reducing manufacturing and assembly costs and coupled with the increase of product quality through design simplifications. The most commonly material used in the manufacture of aircraft is aluminum alloys due to these possess great structural strength, good elasticity, and being stainless having a low specific weight (about 1/3 that of steel), reducing the weight of the aircraft. A case study in which an operation in the process of verifying the quality was generating unnecessary costs time / man for the company was also developed. The problem solution was simple, just removing the attachment process. It was found that the DFMA methodology is extremely important for the simplification of processes and projects, contributing to the reduction of manufacturing costs of aircraft

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This graduate work approaches the study of Statistical Process Control - SPC, in a stage production of an industrial frame, aiming to use the tool of statistical process control (SPC) to assess the process capability. Where the process needs improvement as well not meet the specifications. Assessing the needs that the company needs to improve quality management, and the difficulties they present during the implementation of the CEP. The present study is to use the method of case study. The results are presented through study, and checking the capacity and stability of the process using control charts XbarraR. The process demonstrated the need for improvements in process and quality management. At the end of the work are presented suggestions for improving the quality system of the company

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This study examines some characteristics of the contemporary reality and its influence on the dynamics of the organizational activities, in particular, related to the quality management. Discusses capitalist logic of maximization of profits that has been sophisticated in face of new scenarios that arise with society evolution. It also proposes a reflection on the philosophies and formats of management that fits with the desire to meet the needs of society through the expansion of quality - now a reference for the production processes and management systems. The work highlights the relations between communication and quality, pointing them as fundamental to the use of fissures on the evolution of the capitalist system in developing programs, philosophies and management systems. The intention is to turn able ways to contemplate the needs and interests of the largest number of public and variables in a different relation than the usual, in which a few wins and many lose

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The competitiveness in the industrial sector is increasingly fierce. In this context, the quality of maintenance is often neglected due to the sense of urgency that arises in these companies. Thus, it becomes increasingly necessary to use tools of Reliability Centered Maintenance to assist in managing maintenance effectively and efficiently, and directing resources .This study aims to evaluate the use of the fault tree to identify critical paths in the maintenance sector in an industry. The proposal is uses the tools of Reliability Centered Maintenance (MCC) for the collection, disposal and prioritizing causes problems in the transport industry. The study has its focus on the theoretical foundation of problem solving methods and techniques to identify the root causes, using the fault tree

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Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

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Contractors Odebrecht, Camargo Correa and Andrade Gutierrez play an important role in Brazil's economy stressed by the number of jobs they add, capital accumulation and diversification through the acquisition of state firms and assets. Abroad, they rank among the top companies in the industry. Is there a behavioral standard among these firms? How did they grow? Why did they diversify? What triggers them to internationalization and what are the strategies they adopt in the foreign markets? The attempt to shed light on these questions resulted in the observation of patterns inside Brazilian market as they grew and diversified, but such a pattern could not be detected in the internationalization process