Construção das capacidades organizacionais de tecnologia da informação no contexto dos sistemas institucionais integrados de gestão da UFRN

The IT capability is a organizational ability to perform activities of this role more effectively and an important mechanism in creating value. Its building process (stages of creation and development) occurs through management initiatives for improvement in the performance of their activities, using human resources and IT assets complementary responsible for the evolution of their organizational routines. This research deals with the IT capabilities related to SIG (integrated institutional management systems), built and deployed in UFRN (Universidade Federal do Rio Grande do Norte) to realization and control of administrative, academic and human resources activities. Since 2009, through cooperative agreements with federal and educational institutions of direct administration, UFRN has supported the implementation of these systems, currently involving more than 30 institutions. The present study aims to understand how IT capabilities, relevant in the design, implementation and dissemination of SIG, were built over time. This is a single case study of qualitative and longitudinal nature, performed by capturing, coding and analysis from secondary data and from semi-structured interviews conducted primarily with members of Superintenência de Informática, organizational unit responsible for SIG systems in UFRN. As a result, the technical, of internal relationship and external cooperation capabilities were identified as relevant in the successful trajectory of SIG systems, which have evolved in different ways. The technical capacity, initiated in 2004, toured the stages of creation and development until it reached the stage of stability in 2013, due to technological limits. Regarding the internal relationship capability, begun in 2006, it toured the stages of creation and development, having extended its scope of activities in 2009, being in development since then. Unlike the standard life cycle observed in the literature, the external cooperation capability was initiated by an intensity of initiatives and developments in the routines in 2009, which were decreasing to cease in 2013 in order to stabilize the technological infrastructure already created for cooperative institutions. It was still identified the start of cooperation in 2009 as an important event selection, responsible for changing or creating trajectories of evolution in all three capacities. The most frequent improvements initiatives were of organizational nature and the internal planning activity has been transformed over the routines of the three capabilities. Important resources and complementary assets have been identified as important for the realization of initiatives, such as human resources technical knowledge to the technical capabilities and external cooperation, and business knowledge, for all of them, as well as IT assets: the iproject application for control of development processes, and the document repository wiki. All these resources and complementary assets grew along the capacities, demonstrating its strategic value to SINFO/UFRN

Recursos intangíveis de um destino turístico: um estudo de desempenho da cidade de Natal tendo como base a teoria das capacidades dinâmicas

O objetivo desta tese foi analisar os recursos intangíveis de um destino turístico. Foi feito um estudo de desempenho da cidade de Natal tendo como base a teoria das capacidades dinâmicas. Inicialmente, foi desenvolvido um instrumento de pesquisa para oportunizar a construção de um modelo de medida com vistas à captação de variáveis latentes para os recursos intangíveis existentes no setor do turismo em Natal-RN. Em seguida, foi realizada uma análise dos recursos intangíveis que são evidenciados pelos turistas acerca da cidade. Finalmente, foi feita a investigação de um modelo de estrutura que estabeleceu as relações entre as variáveis latentes dos recursos intangíveis e a percepção de desempenho do turismo na cidade de Natal. Procedeu-se uma revisão de literatura para construção de um modelo inicial acerca dos ativos intangíveis dentro da teoria das capacidades e foram relacionados dez recursos, quais sejam: recursos humanos prestadores de serviços; recursos humanos como gestores; cultura local; conservação do meio ambiente; know-how empresarial; inovação empresarial; tecnologia; marca; preço; e promoção. Estes dez recursos, em conjunto, seriam responsáveis pelo desempenho do destino turístico. Após ser realizada uma análise de equações estruturais, apenas quatro recursos manifestaram relações com o desempenho: marca; cultura; conservação do meio ambiente; e preço. Análisando dos dados, verificou-se que a variável desempenho positivo da cidade na ótica do turista se manifestou fortemente e foi influenciada de forma forte pela cultura local, marca e conservação do meio ambiente em conjunto. O preço foi influenciado pelo desempenho positivo mostrando que o turista sente que o preço pago foi satisfatório diante dos atributos do destino Provavelmente, isso seja um ponto positivo muito forte para o destino turístico de Natal, pois, em termos de recursos intangíveis e de juntos formarem capacidades, eles são inimitáveis, raros e são capazes de se ajustarem às mudanças organizacionais e ambientais, para reconfigurar os ativos e as estruturas de um destino, corroborando, assim, com a teoria das capacidades dinâmicas. Esses recursos da cidade de Natal, como destino turístico, são únicos e provavelmente têm um peso muito maior para o desempenho da cidade do que problemas existentes na localidade. Logo, esses atributos devem ser estimulados a continuar crescendo e se modificando de acordo com as exigências atuais e futuras de consumo

Desempenho internacional de empresas exportadoras: um modelo estrutural baseado em capacidades organizacionais e ambiente

The internationalization as an organizational phenomenon fundamentally strategic had as theoretical contributions some Schools that throughout the decades 60, 70, and 80 developed behavioral and economic approaches in order to explain the process. The behavioral approach deals with the perception of phenomenon as a gradual process from the perspective of the executives behavior (JOHANSON and VAHLNE, 1977; HALLÉN and WIEDERSHEIM - PAUL, 1979; CZINKOTA, 1985). This phenomenon in permanent theoretical and managerial evolution made an opportunity to build this investigation, whose goal is to analyse the impact comes from organizational capabilities and the external environment on the international performance of exporting firms. For both, were used as theoretical basis two types of analysis for the comprehension of international performance: Strategic Management - Industrial Organization and Resource-Based View and International Businesses - Current Economic and Behavioral. It was made a cross-sectional survey-based explanatory research, including 150 exporting companies with operations in the Northeast of Brazil. A conceptual model was made with eight constructs and eight research hypotheses, representative of the effects of external factors on international performance. The data were processed using the Exploratory Factor Analysis and Structural Equation Modeling. The structural equations model was reespecified and estimated through the use of the maximum-likelihood method up to achieve adequated values of indexes of adjustment. As the main theoretical contribution, were identified organizational and physical resources which shows the importance of the management skills development, of the learning capability and capability to establish strategic alliances abroad. That because the knowledge, as the operational point of view as in its strategic application, offers to organization conditions of market positioning which can create opportunities sustainable competitive advantages and which impact the performance of international companies

Cultura e clima organizacionais: um estudo multicasos em indústrias de laticínios do estado do Rio Grande do Norte

The objective of this study is to investigate if exist relationship between organizational culture and the organizational climate, having as research s locus three dairy industries in the Rio Grande do Norte State. As such, an exploratory-descriptive and conclusive-causal study, with a sample composed of 211 employees of all firms hierarchical levels was undertaken. By way the data collection, the employees personal characteristics, the predominant organizational culture profile and the predominant organizational climate in the industries researched were identified. In order to analyse the organizational culture, the Competing Value Model (CAMERON; QUINN, 2006), with adaptations by Santos (1998, 2000), was used. In order to analyse the organizational climate, the Organizational Climate Measurement Scale, proposed by Martins (et al., 2004, 2008), with modifications, was used. The data were submitted to quantitative statistical analyses, firstly to the set of firms and afterwards to the firms alone, that permitted arrival to the following conclusions: the cultural profiles was met in a balanced way in the researched organizations, with emphasis to clan culture and market culture profiles; the researched organizations have a good organizational climate, based in the Martins (2008) classification, with emphasis to boss and organization s support and physical comfort , being these factors coherent whit the clan culture profile; the personal variables are correlated with the cultural profiles and with the organizational climate factors, however, each organization show its singular form of relation; and the cultural profiles showed influence on organizational climate factors. Thus, the results permitted to conclude that there are relations between the cultural profiles and the organizational climate factors in the researched organizations

Coevolução e as práticas isomórficas de gestão: um estudo sobre os processos de mudanças institucionais no Instituto Federal de Educação, Ciência e Tecnologia do RN

The Federal Institution for Education, Science and Technology, in its historical path, has been living different changes. The transformations occurred along the way have been determined by coercive forces from the institutional environment, which has became more and more broad and complex throughout the time, obtaining diverse characteristics and new elements such as non institutional factors1 which started to contribute with the other changes. In this context, this work aims to study the isomorphic practices of the managers in the institutional changes process of the IFRN in 1998 and 2008, as of a theoretical coevolutionary perspective (CHILD; RODRIGUES; LEWIN; CARROL; VOLBERDA, 2003). This theory brings a new point of view for the organization analysis to the organizational studies, since it offers a non deterministic and non linear lection of the evolution process, which means, a coevolution. Thus, the organizations and their institutional and non institutional environment auto evolve, auto organize and auto reproduce. Therefore, the institutional and non institutional factors of the macro environment keep a continuous interdependence relationship with the organizations. For the means of this study, it is important to understand that is impossible to comprehend the object, the isomorphic practices, without considering that the previous institutional changes and its evolutions, its continuations and discontinuations, important in the coevolution process. As such, to call upon the institutional historical track is a fundamental aspect to materialize this study, for the recursive movement is indeed present in the coevolution. Another important point to make this research effective is that it is not possible to abdicate from the hologramatic view2 of this study, which considers the object, the isomorphic practices, part of the whole and this whole is also in the parts, therefore it is impossible to comprehend the object of study outside the context where it belongs. With this, as of the objective previously proposed, it is necessary to describe the characteristics of coevolution of the institutional changes related in 1998 and 2008; analyze the dynamic of the isomorphic mechanisms in its respective institutional change process; and describe the lessons learned which the isomorphic practices left to the IFRN, regarding its benefits and difficulties. All these transformations happened through coercive forces3 of the institutional environment. As of the Nineties, these forces became stronger, the environment became broader and more complex, with the emergency of new environmental factors. This study proposed to study the managing process and its practices, related to the micro environment, although it is required to articulate these actions, the demands and requirements from the macro environment. To make this research effective, semi structured interviews have been conducted with the managers who participated in both institutional change processes. In the results analysis, it has been possible to verify the particularity of each change, the one from 1998 with a strong normative action of the managers against coercive forces from the government for the search of recognition and the institutional legitimation and the one in 2008, which has been characterized by the normative action by managers in agreement with the coercive forces from the government, in favor of the government policy for the technological professional education. However, the results analysis it is possible to notice the evidence of a belonging feeling from the interviewed managers

Gestão híbrida em cooperativa de crédito: uma análise a partir do interesse, participação, satisfação e expectativa dos cooperados da COOPERUFPA

The globalization of markets has confirmed for the processes of change in organizations both in structure and in management. This dynamic was also observed in credit unions because they are financial institutions and are under the rules of the Brazil´s Financial System. Given the context of organizational changes in the financial capital has played the traditional management reform is urgent. In organizations credit unions, given its dual purpose, because in the same organizational environment and capitalism coexist cooperative whose logics are antagonistic, but can live through the balance between instrumental rationality and substantive rationality in credit unions. Based on this concept a new form of management should be thought to be able to accommodate the demand of cooperative, community, government and the market. Hybridization has been observed in management practices` COOPERUFPA into dimensions financial, social and solidarity participation with a trend in paradigmatic form of hybrid management, in that it directly or indirectly affect the management decisions in the credit union. The hybrid management is a trend that has been setting the basis for societal transformation, so that credit unions promote actions of welfare oriented cooperative members and the community around the same time that attend the dynamics of market globalization. These actions, in the context of hybrid management should be implemented by COOPERUFPA from the sociability of the remains and the wide diffusion of solidarity culture between cooperative partnership as a way to recover their participation in trade relations, financial and the social collective developement. For the members of COOPERUFPA financial interest is evidenced in greater relevance for the social interest given its dominant relationship as "mere customer" of the credit union, however, the proactive participation of the life of the cooperative credit union is one of its expectative among of participation of to share power in decisions by general meetings. This passivity`s cooperator of the COOPERUFPA in defending the ideals overshadowed the spread of cooperative principles and values of cooperation among them. Thus his conception for COOPERUFPA in the financial dimension, social and solidarity democracy, performed transversely. The COOPERUFPA for not developing an education policy for the cooperation among its members, contributed to a process of collective alienation of cooperative ideals, since the cooperative do not understand the reality that surrounds them as members of an organization whose mission is to social and financial sustainability of its members

Uma metodologia para a análise do desempenho sustentável dos postos de revenda de combustível na cidade de Natal/RN, com o uso de data envelopment analysis-DEA

The increasing use of fossil fuels in line with cities demographic explosion carries out to huge environmental impact in society. For mitigate these social impacts, regulatory requirements have positively influenced the environmental consciousness of society, as well as, the strategic behavior of businesses. Along with this environmental awareness, the regulatory organs have conquered and formulated new laws to control potentially polluting activities, mostly in the gas stations sector. Seeking for increasing market competitiveness, this sector needs to quickly respond to internal and external pressures, adapting to the new standards required in a strategic way to get the Green Badge . Gas stations have incorporated new strategies to attract and retain new customers whom present increasingly social demand. In the social dimension, these projects help the local economy by generating jobs and income distribution. In this survey, the present research aims to align the social, economic and environmental dimensions to set the sustainable performance indicators at Gas Stations sector in the city of Natal/RN. The Sustainable Balanced Scorecard (SBSC) framework was create with a set of indicators for mapping the production process of gas stations. This mapping aimed at identifying operational inefficiencies through multidimensional indicators. To carry out this research, was developed a system for evaluating the sustainability performance with application of Data Envelopment Analysis (DEA) through a quantitative method approach to detect system s efficiency level. In order to understand the systemic complexity, sub organizational processes were analyzed by the technique Network Data Envelopment Analysis (NDEA) figuring their micro activities to identify and diagnose the real causes of overall inefficiency. The sample size comprised 33 Gas stations and the conceptual model included 15 indicators distributed in the three dimensions of sustainability: social, environmental and economic. These three dimensions were measured by means of classical models DEA-CCR input oriented. To unify performance score of individual dimensions, was designed a unique grouping index based upon two means: arithmetic and weighted. After this, another analysis was performed to measure the four perspectives of SBSC: learning and growth, internal processes, customers, and financial, unifying, by averaging the performance scores. NDEA results showed that no company was assessed with excellence in sustainability performance. Some NDEA higher efficiency Gas Stations proved to be inefficient under certain perspectives of SBSC. In the sequence, a comparative sustainable performance and assessment analyzes among the gas station was done, enabling entrepreneurs evaluate their performance in the market competitors. Diagnoses were also obtained to support the decision making of entrepreneurs in improving the management of organizational resources and promote guidelines the regulators. Finally, the average index of sustainable performance was 69.42%, representing the efforts of the environmental suitability of the Gas station. This results point out a significant awareness of this segment, but it still needs further action to enhance sustainability in the long term

Exigências energéticas para mantença e para o crescimento de frangos de corte

O trabalho foi realizado com o objetivo de determinar, pelo método fatorial, as exigências de energia metabolizável (EM) de frangos de corte. Foi conduzido um ensaio em câmaras climáticas mantidas às temperaturas de 13, 23 e 32ºC (±2ºC) para se verificar o efeito da temperatura sobre as exigências de energia metabolizável para mantença utilizando-se a técnica do abate comparativo. As exigências de energia metabolizável para ganho de peso foram determinadas com base no teor de energia corporal e na eficiência energética de utilização da EM. As exigências de mantença foram de 159,36; 116,17 e 128,66 kcal/kg0,75/dia para 13, 23 e 32ºC, respectivamente, verificando-se efeito quadrático da temperatura sobre as exigências de mantença (EMm=300,14 - 14,61.T + 0,2876.T², r²=0,90). As exigências de em para ganho de peso corporal foram de 3,72 kcal/g para machos e 3,98 kcal/g para fêmeas de 1 a 21 dias; 4,21 para machos e 3,93 para fêmeas de 22 a 42 dias; e 4,51 para machos e 7,04 para fêmeas de 43 a 56 dias. Considerando-se as exigências determinadas, foram elaborados modelos de predição das exigências diárias de energia para frangos de corte, nos quais foram considerados o peso corporal, a temperatura ambiente (para estimativa das exigências de mantença) e o ganho de peso (para cálculo das exigências de ganho). Com base nas comparações das exigências determinadas pelos modelos e nas recomendações do manual da linhagem, conclui-se que os modelos elaborados predizem as exigências energéticas dos frangos de corte.

Equações de Predição das Exigências de Proteína Bruta para Matrizes Pesadas em Crescimento

The objective of this work was to determine the crude protein requirements for broiler breeder pullets, using the factorial method. The protein requirements for maintenance were obtained by comparative slaughter technique and also by nitrogen balance technique, as usual. In the case of comparative slaughter technique we have examined the nitrogen retained as function of different nitrogen intake levels (ad libitum, 54, 24 and 19% of the ad libitum). For the nitrogen balance technique it has been investigated the nitrogen balance as function of nitrogen intake, at different protein levels (16, 10 6 and 3% CP). The results obtained were 3.77 and 2.02 CP/kg(0.75)/day for comparative slaughter and nitrogen balance techniques, respectively. The protein requirements for weight gain were achieved by weekly following the nitrogen level in the body, during the period from 3 to 20 weeks of age. The results were 350, 406 and 463 mg of CP/g of gain in the phases of 3 to 8, 9 to 14 and 15 to 20 weeks, respectively.

Equações de predição das exigências protéicas para frangos de corte

O objetivo do trabalho foi determinar equações de predição das exigências de proteína bruta (PB) para frangos de corte machos e fêmeas através do método fatorial. Na determinação das exigências de proteína bruta para mantença, foi utilizada a técnica do balanço de nitrogênio. As exigências de proteína bruta para o crescimento foram determinadas em função do conteúdo de nitrogênio na carcaça e a eficiência de utilização do nitrogênio da dieta. A partir dos valores das exigências para mantença e para crescimento foram elaboradas equações de predição para as exigências diárias de PB (g/ ave/ dia) para frangos de corte machos (7 a 21 dias - PB = 1,323xP0,75 + 0,256xG, 22 a 42 dias - PB = 1,323xP0,75 + 0,277xG e 43 a 56 dias - PB = 1,323xP0,75 + 0,283xG) e fêmeas (7 a 21 dias - PB = 1,748xP0,75 + 0,258xG, 22 a 42 dias - PB = 1,748xP0,75 + 0,274xG, e 43 a 56 dias - PB = 1,748xP0,75 + 0,300xG), em que P = peso corporal (kg) e G = ganho de peso diário (g/dia). Recomenda-se a utilização das equações para a determinação das exigências mínimas de nitrogênio ou proteína bruta somente com atenção no atendimento das exigências em aminoácidos.

Semeadora-adubadora: exigências em função do preparo do solo, da pressão de inflação do pneu e da velocidade

As semeadoras-adubadoras, responsáveis pela correta adição de semente e adubo ao solo, possuem mecanismos dosadores acionados por suas rodas motrizes, que giram em função do contato com a superfície do solo. Esse contato é influenciado, entre outros fatores, pela pressão de inflação dos pneus. O objetivo do presente trabalho foi estudar o desempenho de uma semeadora-adubadora de precisão em função do preparo do solo (preparo convencional e plantio direto), das velocidades de deslocamento e da pressão de inflação do seu pneu. O trabalho foi realizado na UNESP de Jaboticabal (SP) no ano de 2006. Foram avaliadas as seguintes variáveis: força de tração e potência na barra, consumo de combustível (horário, ponderal, operacional e específico), capacidade de campo operacional, patinagem dos rodados do trator e da semeadora-adubadora, estande inicial e distribuição longitudinal de sementes. O sistema plantio direto demandou maior força (35 %), potência e consumo horário de combustível; o mesmo aconteceu na maior velocidade. A pressão de inflação das rodas da semeadora proporcionou menor patinagem e maior estande inicial de plântulas.

Biologia de Leptopharsa heveae Drake & Poor (Heteroptera: Tingidae) e a relação de suas exigências térmicas com a flutuação populacional em seringueira

Fundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP)

Exigências térmicas e tabelas de vida de fertilidade de Myzus persicae (Sulzer) (Hemiptera: Aphididae) em laboratório

Este estudo visou determinar as exigências térmicas do pulgão Myzus persicae (Sulzer), calcular tabelas de vida de fertilidade, e prever a ocorrência de adultos no campo, por meio de modelo de graus-dia. Os pulgões foram mantidos individualmente em gaiolas fixadas em folhas de couve, Brassica oleracea L. var. acephala DC, em laboratório, às temperaturas de 15, 20, 23, 25 e 30ºC. O limite térmico inferior de desenvolvimento (Tb) e a constante térmica (K) foram 2,2ºC e 165,6 graus-dia, respectivamente. O modelo de graus-dia previu a ocorrência de adultos de M. persicae para 0 a1 dia antes da data em que eles foram observados no campo. Os parâmetros das tabelas de vida estimados na escala de tempo em graus-dia evidenciaram que as temperaturas de 23°C e 25°C foram as que proporcionaram as melhores condições térmicas para o crescimento populacional de M. persicae. Nessas temperaturas observou-se o maior valor da capacidade inata de aumentar em número (r m = 0,012), o menor valor da duração média da geração (T = 303,8 graus-dia e 272 graus-dia, respectivamente) e o menor tempo necessário para a população duplicar em número de indivíduos (TD = 57,8 graus-dia).