Managing Quality under Heterogeneous Consumer Demand and Product Quality, October 2005

Based on accepted advances in the marketing, economics, consumer behavior, and satisfaction literatures, we develop a micro-foundations model of a firm that needs to manage the quality of a product that is inherently heterogeneous in the presence of varying customer tastes or expectations for quality. Our model blends elements of the returns to quality, customer lifetime value, and service profit chain approaches to marketing. The model is then used to explain several empirical results pertaining to the marketing literature by explicitly articulating the trade-offs between customer satisfaction and costs (including opportunity costs) of quality. In this environment firms will find it optimal to allow some customers to go unsatisfied. We show that the relationship between the expected number of repeated purchases by an individual customer is endogenous to the choice of quality by the firm, indicating that the number of purchases cannot be chosen freely to estimate a customer’s lifetime value.

Consumers’ Demand for Pork Quality: Applying Semantic Network Analysis, May 2006

Abstract Consideration of consumers’ demand for food quality entails several aspects. Quality itself is a complex and dynamic concept, and constantly evolving technical progress may cause changes in consumers’ judgment of quality. To improve our understanding of the factors influencing the demand for quality, food quality must be defined and measured from the consumer’s perspective (Cardello, 1995). The present analysis addresses the issue of food quality, focusing on pork—the food that respondents were concerned about. To gain insight into consumers’ demand, we analyzed their perception and evaluation and focused on their cognitive structures concerning pork quality. In order to more fully account for consumers’ concerns about the origin of pork, in 2004 we conducted a consumer survey of private households. The qualitative approach of concept mapping was used to uncover the cognitive structures. Network analysis was applied to interpret the results. In order to make recommendations to enterprises, we needed to know what kind of demand emerges from the given food quality schema. By establishing the importance and relative positions of the attributes, we find that the country of origin and butcher may be the two factors that have the biggest influence on consumers’ decisions about the purchase of pork.

Thomas de Capua, Ars dictandi.

Ce ms. a appartenu à l'humaniste Jean Lebègue (1368-1457). Au f. 1, Jean Lebègue a tracé sa signature cryptographique V363713 et au f. 122v son anagramme. A la fin du XVe s., un certain Chefdeville, dont la signature se lit en transparence sur la garde collée du contreplat inf., possédait ce ms. (cf. G. Ouy). Il est ensuite passé dans les collections de la bibliothèque de la cathédrale Notre-Dame de Paris. Au contreplat sup. figure la signature de Claude Joly, chantre de Notre-Dame, suivie de la date "maio 1654" et au f. 1 l'ex-libris "A la bibliotheque de l'Eglise de Paris", précédé de la cote M14 (XVIIe s.). Notre-Dame.

Work-related stress according to the demand-control model and minor psychic disorders in nursing workers

This was a cross-sectional study that aimed to assess the association between work-related stress according to the Demand-Control Model, and the occurrence of Minor Psychic Disorder (MPD) in nursing workers. The participants were 335 professionals, out of which 245 were nursing technicians, aged predominantly between 20 and 40 years. Data were collected using the Job Stress Scale and the Self-Reporting Questionnaire-20. The analysis was performed using descriptive and analytical statistics. The prevalence of suspected MPD was 20.6%. Workers classified in the quadrants active job and high strain of the Demand-Control Model presented higher potential for developing MPD compared with those classified in the quadrant low strain. In conclusion, stress affects the mental health of workers and the aspects related to high psychological demands and high control still require further insight in order to understand their influence on the disease processes of nursing workers.

An analisys of suply and Demand Conditions for Cape Verde´s Banana Industry

Michigan State University

The illusion of control, the structures of prizes and the demand for football pools in Spain

Using data for all the fixtures for the seasons from 1972-73 to 2002-03, we estimate a dynamic model of demand for football pools in Spain paying attention to whether their main economic explanatory variable is the effective price of a ticket or the jackpot. Additionally, we evaluate the importance of the composition of the list of games in terms of whether First Division matches are included or not. Results show that the jackpot model is preferred to the effective price model, having important implications in terms of how the structure of the game should be changed in order to increase demand.

Tempo de busca e de manuseio de larvas de Chrysoperla externa (Hagen, 1861) (Neuroptera, Chrysopidae) alimentadas com Uroleucon ambrosiae (Thomas, 1878) (Hemiptera, Aphididae)

Searching and handling time of Chrysoperla externa (Hagen, 1861) (Neuroptera, Chrysopidae) larvae fed on Uroleucon ambrosiae (Thomas, 1878) (Hemiptera, Aphididae). The objective of this research was to determine the searching and handling times of three larval instars of C. externa fed on U. ambrosiae at densities of 30, 40 and 50 per vial, with the feeding of the larvae at the preceding instars being U. ambrosiae nymphs or Sitotroga cerealella (Olivier, 1819) eggs. The larvae were maintained at 25 ± 2 ºC, 70 ± 10% RH and a 14-h photophase. A completely randomized design in a 6 x 3 factorial scheme with 12 replicates was adopted. The shortest searching time was found for the 2nd and 3rd instar larvae of C. externa, and this parameter was variable depending on the feeding given to the larvae previously. The handling time was similar for the 1st, 2nd and 3rd instar larvae. The longest searching time was found at an aphid density of 30, as compared to densities of 40 and 50 prey, with which there were no significant differences. Prey density did not have any influence on handling time.

Potencial de alimentação de Chrysoperla externa (Hagen, 1861) (Neuroptera, Chrysopidae) em diferentes densidades de Uroleucon ambrosiae (Thomas, 1878) (Hemiptera, Aphididae)

Feeding potential of Chrysoperla externa (Hagen) (Neuroptera, Chrysopidae) in different densities of Uroleucon ambrosiae (Thomas) (Hemiptera, Aphididae). The feeding potential of 2nd and 3rd instar larvae of Chrysoperla externa (Hagen, 1861) in relation to different densities of 30, 40 and 50 nymphs of Uroleucon ambrosiae (Thomas, 1878) at 3rd and 4th instars was evaluated. The treatments were individualized into 2.5 cm in diameter and 8.5 cm tall flat bottom glass vials and maintained in a controlled environmental chamber at 25±2 ºC temperature, 70±10% RH and 14 h photophase. A completely randomized experimental design with 10 replications was used. The consumption of the prey nymphs by the predator larvae was evaluated after 1, 2, 4, 8, 16 and 24 h from the beginning of the experiment and at every subsequent 24 h period until 2nd instar larvae molted or 3rd instar larvae pupated. Results have shown that for 2nd instar larvae, during the 1 h to 24 h period, there was a decreasing prey consumption at the 30 and 40 prey densities. However an increase in the consumption at the 50 prey density was observed. After this period, C. externa larvae presented a progressive increase on nymphs consumption as a function of the prey density. The same occurred with de 3rd instar predator larvae in all treatments. When daily mean consumption was evaluated the predator/prey ratio was 1:23, 1:27 and 1:33 for 2nd instar larvae and 1:27, 1:33 and 1:41 for 3rd instar larvae at 30, 40 and 50 nymph densities, respectively.

Notes for a new guide to Keynes (I): Wages, aggregate demand, and employment

I revisit the General Theory's discussion of the role of wages inemployment determination through the lens of the New Keynesianmodel. The analysis points to the key role played by the monetarypolicy rule in shaping the link between wages and employment, andin determining the welfare impact of enhanced wage flexibility. I showthat the latter is not always welfare improving.