extending the boundary of spreadsheet programming: lessons learned from chinese governmental projects

ICSE

The role of knowledge facilitators and inhibitors: lessons from airline reservations systems.

Strategic frameworks seeking to explain how an organisation may generate superior performance are numerous. Earlier approaches centred on the competitive position of an organisation within its industry, with subsequent attention focused on an organisation's core competences. More recently, research has concentrated on knowledge and organisational learning. By reference to a study of airline-developed computer reservation systems (CRSs), this article explores the strategic importance of information in creating knowledge to generate superior performance. By examining developments in the use, management and control of information derived from CRSs, evidence is presented to explain how CRS-owning airlines have circumvented regulatory controls and increasingly competition to sustain competitive advantage through the development of their information and knowledge systems. This research demonstrates the need for organisations to develop 'knowledge facilitators' that foster the creation of new knowledge. Equally, managers must develop 'knowledge inhibitors' that help to sustain competitive advantage by limiting the abilities of competitors to create knowledge themselves.

The management of health library outreach services: evaluation and reflection on lessons learned on the VIVOS project

Yeoman, A. J., Cooper, J. M., Urquhart, C. J. & Tyler, A. (2003). The management of health library outreach services: evaluation and reflection on lessons learned on the VIVOS project. Journal of the Medical Library Association, 91(4), 426-433. Sponsorship: Resource

Pollution and paradigms: lessons from Icelandic volcanism for continental flood basalt studies

Grattan, J. Pollution and paradigms: Lessons from Icelandic volcanism for continental flood basalt studies. Lithos. 2005. 79 pp 343-353

Lessons learned in an information skills training programme for a mental health Trust

Parker, R. & Urquhart, C. (2007). Lessons learned in an information skills training programme for a mental health Trust. Health Information and Libraries Journal, 24(1), 58-61.

Understanding student information behavior in relation to electronic information services: lessons from longitudinal monitoring and evaluation Part 1

Rowley, J.& Urquhart, C. (2007). Understanding student information behavior in relation to electronic information services: lessons from longitudinal monitoring and evaluation Part 1. Journal of the American Society for Information Science and Technology, 58(8), 1162-1174. Sponsorship: JISC

Understanding student information behavior in relation to electronic information services: lessons from longitudinal monitoring and evaluation Part 2

Urquhart, C. & Rowley, J. (2007). Understanding student information behavior in relation to electronic information services: lessons from longitudinal monitoring and evaluation Part 2. Journal of the American Society for Information Science and Technology, 58(8), 1188-1197. Sponsorship: JISC

Are There Any Lessons of History?: The English School and the Activity of Being an Historian

Bain, William, 'Are There Any Lessons of History?: The English School and the Activity of Being an Historian', International Politics (2007) 44(5) pp.513-530 RAE2008

Internal War, International Mediation and Non-Official Diplomacy: Lessons from Mozambique

Jackson, R. (2005). Internal War, International Mediation and Non-Official Diplomacy: Lessons from Mozambique. Journal of Conflict Studies. 25(1), pp.153-76 RAE2008

The Cuban Missile Crisis And The Threat Of Nuclear War: Lessons From History

Scott, Len, The Cuban Missile Crisis And The Threat Of Nuclear War: Lessons From History (London: Continuum, 2007), pp.xii+222 RAE2008