Web-based museum trails on PDAs for university-level design students: Design and evaluation

This paper describes the development and evaluation of web-based museum trails for university-level design students to access on handheld devices in the Victoria and Albert Museum (V&A) in London. The trails offered students a range of ways of exploring the museum environment and collections, some encouraging students to interpret objects and museum spaces in lateral and imaginative ways, others more straightforwardly providing context and extra information. In a three-stage qualitative evaluation programme, student feedback showed that overall the trails enhanced students’ knowledge of, interest in, and closeness to the objects. However, the trails were only partially successful from a technological standpoint due to device and network problems. Broader findings suggest that technology has a key role to play in helping to maintain the museum as a learning space which complements that of universities as well as schools. This research informed my other work in visitor-constructed learning trails in museums, specifically in the theoretical approach to data analysis used, in the research design, and in informing ways to structure visitor experiences in museums. It resulted in a conference presentation, and more broadly informed my subsequent teaching practice.

Challenges Facing Long Term Foster Carers: Exploration of the Nature of Psychoanalytic Parent/Carer Support

This research study investigates the role and impact of psychoanalytically-informed short-term parent work with long-term foster carers of looked-after children, in support of the foster placement. The study reflects on the data gathered from four child assessments and five foster families seen by a psychoanalytic child psychotherapist for four sessions each. It draws on psychoanalytic ideas from a range of theoretical traditions, exploring such concepts as trauma, defences, compulsion to repeat, psychological-mindedness, ‘container/contained’ (Bion) and ‘holding environment’ (Winnicott). One distinctive contribution of this research is what it adds to our already existing understanding of the defences (or responses) aroused in the carer when faced with the intense and distressing affect associated with the child’s early trauma; and the impact of this legacy of trauma on the child, on the carer and on the wider Social Services system. Applying Grounded Theory and psychoanalytically-informed clinical case study methodology to the research material, the study breaks down the data analysis into seven stages of coding, from the initial reading of the data to the eventual development of two key hypotheses. One of the predominant themes that emerged from the analysis was the carer’s capacity to remain focused on the child’s emotional needs and how this in turn was linked to the direction of the therapist’s focus. The successive analyses of the data culminated in the hypothesis that the more the therapist focused on the carer and the carer’s emotional states in the course of the parent work, the more the carer was enabled to focus on the child’s emotional needs. As the system of categories emerged according to the themes exemplified in the sessions, a particular focus of analysis became the concept of psychologicalmindedness, considered under several sub-categories: displaying insightful comments; awareness of the child’s bodily states; awareness of the child’s affect; the carer’s ability to recognize the child’s defences; and the carer’s ability to make links between the child’s current difficulties and the child’s past experiences. Through this analysis it became apparent that degree of psychological-mindedness was closely linked to the individual carer’s capacity to metabolize the child’s distressed and distressing communication. This in turn led to a deeper exploration of the situations that were particularly challenging for the carers: i.e., instances when the child was compelled to repeat past traumatic emotional states and as a result was communicating intense distress. This exploration eventually generated the second hypothesis: that in reaction to the child’s distress, the response of each carer could be plotted somewhere along a spectrum, from either distancing themselves from the child’s emotional state to seeking excessive closeness with the child (merging). The next stage of the analysis developed four new categories of carer responses to the distressed child: identification and distancing from the child; identification and merging with the child; the category that describes the carer’s psychologicalmindedness as being ‘impaired’; and ‘good enough’ caring. This then led to an exploration of the carer’s own defences at these most challenging times. This research demonstrates clearly that even within the short space of four sessions of weekly psychoanalytic parent work, it is possible to achieve significant improvement in a carer’s capacity to bear the child’s compulsion to repeat early traumas, and to help the carers become more emotionally available to provide the child with effective psychological parenting at such difficult and challenging times. Key words: looked-after children; long-term foster carers; psychoanalytic short-term parent work; trauma; compulsion to repeat; psychological-mindedness; empathy; defences; psychoanalytically-informed clinical case study research methodology; Grounded Theory research methodology.

Preliminary Development and Psychometric Evaluation of the ACL Scale: Factor Structure, Measurement Invariance, Reliability, and Validity

Thesis (Master's)--University of Washington, 2016-08

Parente sensitive support by paediatric nurses

Introdução The hospitalization of a child is an experience that causes big changes in child and his family life. The parents often suffer from stress and anxiety. This can affect their relationship with the child. Because of the closeness to the parents, nurses have an important role in giving parents support so they can reduce their stress and have more energy to support and take care of their children and in the inclusion of the family in the process of care Objectivos The aim of this study was to define what family-centered care is, to define the needs of hospitalized children's parents and to identify the strategies and methods that the nurses use to give parental support adapted to the parent's needs. It was also a goal to identify and understand the main differences between parental support given by nurses in Belgium and Portugal. Metodologia The study exists out of two parts. First is an integrative review of literature. The search was performed using the databases MEDLINE, CINAHL , PubMed and Science Direct. 18 Articles were selected based on inclusion and exclusion criteria. They had to involve nurses, hospitalized children between 0 and 18 years and their parents. Second part was a focus group. The participants were pediatric nurses from Portugal and Belgium. The goal was to understand different perspectives related to the parental needs of hospitalized children and nursing interventions to answer that needs. Resultados family-centered care can be considered as a partnership between family and nurses. It has some general principles: information sharing, respect differences, negotiation and care in the context of the family. Parent's participation is important to reduce the parental stress and it is essential for meeting the needs of the children. Parents have different needs: knowledge and communication, support, comfort, proximity and assurance. Parents cope with stress in different ways and nurses can support them while they are in the hospital. It is a nurse task to identify the stressors and know methods of emotional support, so she can protect the family structure. Nurses should always see the family as a path to the child, with whom the nurses should worry about taking care and meeting their needs. This is crucial to ensure the family's well-being, adaption to hospitalization and the child's recovery. Conclusões Nurses should collect information about the family which includes family relationships, cultural and religious habits and familiar dynamic. Parents need interpersonal emotional support. It is important for parents to be close to their children but they also need to take care of themselves. When nurses have enough information they can use it to the identification of parental needs and the planning of nursing interventions. It is important that nurses create an environment where parents feel safe and that they have privacy. To create a therapeutic and professional relationship efficient communication is needed. Parents will experience less stress and anxiety.

Vivências dos cuidadores de idosos durante a internação hospitalar

O estudo objetivou conhecer as vivências do cuidador principal no cuidado do idoso no hospital. Realizou-se uma pesquisa descritiva exploratória de cunho qualitativo. Foi executada nas unidades de clínica médica, cirúrgica e serviço de pronto atendimento de um hospital universitário do sul do país, entre os meses de novembro e dezembro de 2013, através de um roteiro de entrevista, respondido por 11 cuidadores de idosos com doenças crônicas. As entrevistas foram transcritas e analisadas com a técnica de análise temática de Minayo. Nesta pesquisa, os cuidadores se caracterizam por ser, na sua maioria, do sexo feminino, casadas, com filhos, sem emprego remunerado e serem filhas do idoso hospitalizado. Os cuidadores participantes entendem a atividade de cuidar como um dever moral, resultado das relações pessoais e familiares. A partir do momento em que necessitam desempenhar tal papel, o assumem como uma exigência decorrente do fato de viverem em família. Os motivos que levaram o cuidador a desempenhar este papel relacionam-se com fatores inerentes ao idoso, como estado de saúde e grau de parentesco. Ao cuidador, fazem alusão ao dever/obrigação, gratidão/retribuição, grau de parentesco, gênero, proximidade afetiva, estado civil, situação atual de emprego e ausência de outra pessoa para realizar o cuidado. Durante o processo de hospitalização do idoso, o cuidador desenvolve ações, tem facilidades e dificuldades e utiliza estratégias que o auxiliam a cuidar. Ao vivenciar o cuidado ao idoso no hospital é influenciado a tornar-se cuidador, apresenta diversas experiências ao cuidar e precisa promover mudanças, em relação ao cuidado, com a internação do idoso. Ao implementar estratégias de cuidado durante a hospitalização do idoso, o familiar cuidador se organiza para cuidar e faz uso de uma rede de apoio para o cuidado. Constatou-se que o idoso e seu cuidador centralizam as necessidades e as decisões, que a rede de apoio informal é a principal provedora de auxílio durante a hospitalização do idoso e que a rede de apoio formal extrahospitalar é existente, porém não apresenta participação ativa no suporte do cuidador familiar. Por outro lado, a equipe de enfermagem responsável pelo cuidado intra-hospitalar foi uma participante ativa na totalidade dos relatos, provendo tanto o cuidado técnico especializado quanto a ajuda nas situações cotidianas emergentes, bem como suporte emocional aos cuidadores e idosos. Outro aspecto relevante destacado foi a falta de ajuda de alguns familiares no amparo aos cuidadores ou até mesmo ao idoso hospitalizado. Esse fato é considerado, pelos cuidadores, uma situação inaceitável, pois a família é vista como o sustentáculo em momentos de crise. As implicações deste estudo nas intervenções da enfermagem no cuidado ao doente e sua família estão relacionadas às discussões e reflexões, a serem realizadas pela equipe de saúde, acerca da inclusão do familiar no espaço hospitalar, pois a sua presença auxilia na manutenção da estabilidade física e emocional do idoso. Desta forma, a enfermagem poderá oferecer apoio ao familiar acompanhante para que se mantenha estável e possa formar uma parceria de cuidados, contribuindo na reabilitação do idoso.

Parente sensitive support by paediatric nurses

Introdução The hospitalization of a child is an experience that causes big changes in child and his family life. The parents often suffer from stress and anxiety. This can affect their relationship with the child. Because of the closeness to the parents, nurses have an important role in giving parents support so they can reduce their stress and have more energy to support and take care of their children and in the inclusion of the family in the process of care Objectivos The aim of this study was to define what family-centered care is, to define the needs of hospitalized children's parents and to identify the strategies and methods that the nurses use to give parental support adapted to the parent's needs. It was also a goal to identify and understand the main differences between parental support given by nurses in Belgium and Portugal. Metodologia The study exists out of two parts. First is an integrative review of literature. The search was performed using the databases MEDLINE, CINAHL , PubMed and Science Direct. 18 Articles were selected based on inclusion and exclusion criteria. They had to involve nurses, hospitalized children between 0 and 18 years and their parents. Second part was a focus group. The participants were pediatric nurses from Portugal and Belgium. The goal was to understand different perspectives related to the parental needs of hospitalized children and nursing interventions to answer that needs. Resultados family-centered care can be considered as a partnership between family and nurses. It has some general principles: information sharing, respect differences, negotiation and care in the context of the family. Parent's participation is important to reduce the parental stress and it is essential for meeting the needs of the children. Parents have different needs: knowledge and communication, support, comfort, proximity and assurance. Parents cope with stress in different ways and nurses can support them while they are in the hospital. It is a nurse task to identify the stressors and know methods of emotional support, so she can protect the family structure. Nurses should always see the family as a path to the child, with whom the nurses should worry about taking care and meeting their needs. This is crucial to ensure the family's well-being, adaption to hospitalization and the child's recovery. Conclusões Nurses should collect information about the family which includes family relationships, cultural and religious habits and familiar dynamic. Parents need interpersonal emotional support. It is important for parents to be close to their children but they also need to take care of themselves. When nurses have enough information they can use it to the identification of parental needs and the planning of nursing interventions. It is important that nurses create an environment where parents feel safe and that they have privacy. To create a therapeutic and professional relationship efficient communication is needed. Parents will experience less stress and anxiety.

Cultural and linguistic context and lexical inferencing in English language learning: A case study

In an increasingly multilingual world, English language has kept a marked predominance as a global language. In many countries, English is the primary choice for foreign language learning. There is a long history of research in English language learning. The same applies for research in reading. A main interest since the 1970s has been the reading strategy defined as inferencing or guessing the meaning of unknown words from context. Inferencing has ben widely researched, however, the results and conclusions seem to be mixed. While some agree that inferencing is a useful strategy, others doubt its usefulness. Nevertheless, most of the research seem to agree that the cultural background affects comprehension and inferencing. While most of these studies have been done with texts and contexts created by the researches, little has been done using natural prose. The present study will attempt to further clarify the process of inferencing and the effects of the text’s cultural context and the linguistic background of the reader using a text that has not been created by the researcher. The participants of the study are 40 international students from Turku, Finland. Their linguistic background was obtained through a questionnaire and proved to be diverse. Think aloud protocols were performed to investigate their inferencing process and find connections between their inferences, comments, the text, and their linguistic background. The results show that: some inferences were made based on the participants’ world knowledge, experience, other languages, and English language knowledge; other inferences and comments were made based on the text, its use of language and vocabulary, and few cues provided by the author. The results from the present study and previous research seem to show that: 1) linguistic background is a source of information for inferencing but is not a major source; 2) the cultural context of the text affected the inferences made by the participants according to their closeness or distance from it.

Ser empreendedor com base em processo de inovação competitivo

Mestrado em Gestão e Emprendedorismo

A Gestão da dualidade Afetos/Limites, numa sala de 4 anos

Relatório de estágio para a obtenção do grau Mestre em Educação Pré-Escolar

Nicolau e Nicolina, 90 anos de travessuras

Tomámos a rubrica Diabruras de Nicolau, mais tarde Nicolau e Nicolina, do primeiro suplemento infantil de grande fôlego em Portugal – o Notícias Miudinho do Diário de Notícias, – e propusemo-nos criar cinco Livros- -de-Montar, um para cada fase do seu percurso, entre 1924 e 1933. Observámos o percurso das publicações infantis em Portugal, particularmente nas décadas dos nossos protagonistas, e tirámos ilações dos seus períodos áureos; pesquisámos suportes e mecanismos em papel recortado e todo o tipo de livros, no limiar do conceito. Tentámos perceber como poderíamos, sem recorrer a mão-de-obra estrangeira, criar livros pop-up em Portugal, a baixo custo, e contribuir para melhorar dois pontos fracos da cultura de hoje, que o nosso exercício na docência verifica diariamente: desenvolver competências ao nível da motricidade fina, perceção do espaço e gosto pela leitura; e fomentar momentos de partilha “analógica” entre gerações, cuja falta é hoje gritante; ABSTRACT: NICOLAU E NICOLINA, 90 years of pranks Taking as a starting Diabruras de Nicolau, later Nicolau e Nicolina, the first children’s supplement of grand success in Portugal – the Notícias Miudinho of Diario de Noticias, - we proposed to create five books to assemble, one for each phase of its course, between 1924 and 1933. We analysed the course of children’s publications in Portugal, particularly in the decades of our protagonists, taking conclusions of its golden periods; we searched for supports and mechanisms in cut paper and all kind of books, in the concept’s threshold. We tried to understand how we could create, without resorting to cheap labour from around the globe, pop-up books in Portugal, at low cost, and also to contribute to improving two weak points in today’s culture, that we as teachers face every day: to develop delicate motor skills, space perception and a taste for reading; and to encourage moments of analogical closeness between generations, whose absence is striking today.

“Enjoy your baby” Internet-based CBT for mothers with babies: a feasibility randomised control trial

Background: Postnatal depression is a global health problem with lasting effects on the family. Government policy is focussed on early intervention and increasing access to psychological therapies. There is a growing evidence base for the use of computerised CBT packages and this study investigated the feasibility of a CBT-based self-help internet intervention for new mothers. Objective: To assess the ability to recruit mothers, deliver an internet course, obtain follow-up data and evaluate what mothers think of the course. Design: A feasibility randomised control design was used to compare a waiting list control group (delayed access= DA) to the Enjoy Your Baby course (immediate access= IA). Measures were administered at baseline and 8 week follow-up. Methods: Adverts were placed in the Metro freesheet, on charity web pages, on social media, posters were put up in the community, and leaflets were handed out at mother and baby groups. Participants had to be 18 years old or over with a child less than 18 months old. The IA arm was given access to the course straight away. After 8 weeks all participants were asked to recomplete the original measures and those in the IA arm also gave feedback on the course. Participants in the DA arm were given access after recompleting the questionnaires. Due to a lack of follow-up data a small discussion group was conducted. Intervention: The course contains 4 core modules including helping mothers understand why they feel the way they do and helping them build closeness to their babies. Additional modules, worksheets and homework tasks were available. The DA group were given a list of additional support resources and services, and encouraged to seek additional help if required. All participants received weekly automated emails for 12 weeks as they worked through the course. It was not possible to deliver individualised support. 34 Results: Despite using a number of recruitment strategies, recruitment was lower and slower than anticipated, and attrition was high. 41 women, primarily recruited via the internet, were randomised (IA n=21, DA n=20). No significant differences were observed between participants in either arm at baseline and no statistically significant differences were identified when the demographics and baseline measures of participants who logged-on to the course were compared to those who did not, or when participants who completed follow-up measures were compared to those who did not. Pre and post intervention scores on the EPDS approached statistical significance (P=.059, r=.444) favouring the intervention arm. The discussion group suggested strengths of the course and recommended areas for improvement, including making the course more mobile friendly. Conclusion: Internet interventions show promise; however it is difficult to recruit mothers, engagement is low and attrition high. A number of recommendations are made and a further pilot or an internal pilot of a larger substantive study should be conducted to confirm recruitment and retention. Trial ID: ISRCTN90927910.

A educação intercultural na aula de português no 3º Ciclo do Ensino Básico

Esta investigação foi realizada no âmbito do Doutoramento em Educação, na vertente de Educação e Interculturalidade, tendo como título “A educação intercultural na aula de Português no 3º Ciclo do Ensino Básico”. O principal objetivo foi não só o de conhecer as representações e práticas docentes relativamente à diversidade cultural nas turmas de 3º ciclo do Ensino Básico dos Agrupamentos de Escolas e das Escola Não Agrupadas da freguesia de Arrentela, - concelho do Seixal, península de Setúbal -, como também propor uma “matriz sociocultural” para a disciplina de Português no 3º Ciclo do Ensino Básico e aplicá-la a turmas alvo, permitindo verificar se a mesma propicia uma maior e efetiva participação de todos os alunos, contribuindo para o seu sucesso educativo. Esta investigação alicerçou-se no quadro teórico da educação para a cidadania intercultural, nomeadamente na educação intercultural e no modelo coorientacional de Byram. Este trabalho tomou a forma de estudo de caso, tendo-se recorrido ao paradigma quantitativo e qualitativo, tornando-os complementares na recolha de dados. No decorrer desta investigação, efetuou-se um processo de investigação exploratória, tendo-se realizado pesquisa documental para uma breve caracterização da Península de Setúbal, do concelho do Seixal, da freguesia de Arrentela. Fez-se um levantamento de dados sobre a diversidade cultural das escolas com 3º ciclo do Ensino Básico desta freguesia e sobre o insucesso dos alunos no exame de Português de 9º ano. Utilizou-se, ainda, um inquérito por questionário a vinte e um docentes do grupo 300 que lecionaram Português no 3º ciclo do Ensino Básico das escolas supra mencionadas, nos anos letivos 2011/2012, 2012/2013/ 2013-2014 (alguns dos quais ainda lecionam), para conhecer as representações docentes e práticas letivas recorrentes em escolas pluriculturais. A análise dos primeiros dados recolhidos por inquérito por questionário demonstrou que, para os docentes inquiridos, o objetivo primordial da educação intercultural é a abertura e aproximação ao Outro. No que concerne as práticas letivas, há uma preocupação dos professores em aproveitar uma parte do manancial e da riqueza da diversidade cultural das turmas heterogéneas, nomeadamente na prática da leitura/escuta, (re)escrita, na divulgação de textos enriquecedores entre cultura(s), na comparação entre culturas, na promoção de atividades colaborativas, nas atividades integrando a cultura de origem ou de herança. Verificou-se ainda que os materiais privilegiados na sala de aula são maioritariamente os manuais escolares e a compilação de textos emanados pelas editoras de livros escolares. Uma vez que os manuais escolares não contemplam muitas culturas, os docentes utilizam, em menor percentagem, textos de todo o género que permitem a comparação entre culturas, uma atitude crítica e a descentração. Relativamente à colaboração entre alunos, esta é essencialmente realizada através do trabalho de pares, enquanto a cooperação entre escola/comunidade é desenvolvida sobretudo por exposição e eventos escolares abertos à população e por atividades que podem ser corealizadas por alunos e Encarregados de Educação e/ou seus familiares. Como causas para a não implementação da educação intercultural nas aulas de Português, os inquiridos denunciaram fatores fulcrais como a ausência de formação adequada e de materiais didáticos e pedagógicos adequados ou o comportamento dos alunos, entre outros. Posteriormente, foi produzido e aplicado um inquérito por questionário a três turmas heterogéneas escolhidas (7.°, 8.° e 9.° anos) para sua posterior caracterização. Após esta etapa, foram recolhidos e selecionados materiais e atividades pedagógicos que foram integrados numa proposta de “matriz sociocultural” (Costa Afonso, 2002) aberta a modificações, transversal a outras disciplinas, baseada nas diversas identidades socioculturais dos alunos presentes em sala de aula, alicerçada, por um lado, essencialmente, no domínio da educação literária, por outro, na ponte que deve ser, continuamente, estabelecida entre escola/ comunidade local/ comunidade global. Nesta proposta é visível a preocupação na procura de textos literários canónicos, cujos conteúdos culturais permitam o contacto com a alteridade, com outras cosmovisões capazes de promover, por um lado, a desconstrução de preconceitos, estereótipos, do racismo e/ou suas manifestações, por outro, proporcionar a compreensão, a valorização crítica de culturas, a consciencialização da necessidade de liberdade, criatividade e reflexão crítica na criação de um mundo mais justo e na sustentação de um estado democrático. Aquando da aplicação experimental da “matriz”, envolvido nas interações comunicacionais interculturais propiciadas pelos materiais e atividades/projetos subsequentes, o discente assumiu o papel de sujeito sociocultural crítico, cidadão ativo e responsável. Da aplicação experimental foi efetuado um registo dos acontecimentos mais pertinentes. Outras sugestões de atividades/projetos foram veiculadas.

España vista por José Marín Cañas

La crónica ocupa un lugar fundamental en la obra literaria de José Marín Cañas, pues refleja la cercanía del lenguaje poético con medios como la publicación periódica. Este estudio analiza y comenta la obra Tierra de conejos (1971), libro de viajes por España. Se analizan, por una parte, el influjo de este autor en los géneros referenciales; por otra, la manera como construye una imagen de la cultura hispánica.Chronicles are an essential part of the work of José Marín Cañas, reflecting the closeness of poetic language with periodicals as means of communication. This study analyzes and comments on Tierra de conejos (1971), a travelogue about Spain. The influence of this author on referential genres is addressed, as is the way he constructs an image of Hispanic culture.

A summative scoring system for evaluation of human kinematic performance

Evaluation of human kinematic performance is essential in rehabilitation and skill assessment. These services are in high demand where the improvements made due to exercises need to be regularly assessed. In some relevant industries there is a need to evaluate their employee capabilities quantitatively for accident compensation and insurance purposes. In particular, these assessments are preferred to be based on more quantifiable measures in a standardized form ensuring accuracy, reliability, ease of use and anywhere anytime information to the clinician. Therefore, it is necessary to have an efficient mechanism for evaluation and assessment of human kinematic movements as the current motion matching and recognition algorithms fall short due to characteristically strict specifications required in numerous health care applications. In this paper, we propose a summative approach using a double integral to define a closeness between two trajectories typically generated by human movement. This approach can be considered as a spatial scoring mechanism in the evaluation of human kinematic performance as well as in movement recognition applications. Several experiments based on computer simulations as well as real data were set up to examine the performance of the proposed approach as a scoring mechanism for the evaluation of human kinematic performances. The results demonstrated better characterization of the movement assessment and motion recognition ability, with a recognition rate of 86.19%, than the currently used methods such as Gaussian mixture models and pose normalization employed in motion recognition tasks. Finally, we use the scoring mechanism to analyze the proximity in human kinematic performance.

Corporate community responsibility as an outcome of individual embeddedness

Purpose: The purpose of this article is to improve our understanding of the nature of social responsibility in actual practices and, specifically, the influence of individuals on these processes.  Design/methodology/approach: An abductive approach is applied (Alvesson and Sköldberg 1994), i.e. theory is developed by moving between theory and four empirical cases. The storeis highlight the importance of the individual and closeness to local stakeholders and the presence of overlapping rationales. Findings: The individuals’ simultaneous roles – as owners, managers, and community members – influence how they are held or see themselves as accountable and how they account for the firms’ engagement in the community. The activities are conducted in the name of the firm but originate from private as well as business-oriented concerns. Our conclusions encourage an extension of the CSR construct to approach it as an entangled phenomenon resulting from the firm and the individual embeddedness in internal and external cultures. Originality/value: This study brings the individual managers and owner-managers into focus and how their interplay with the surrounding context can create additional dimensions of accountability, which impact on the decisions taken in regard to CSR. A micro-perspective is applied. Corporate community responsibility, particularly in smaller and rural communities, contributes to recognize and understand how individuals influence, and are influenced by CSR.