Inversiones en servicios : Nuevas territorialidades en la expansión de call centers en el interior de la Argentina, 2002-2010

En la Argentina, el año 2002 marca el inicio de una serie de transformaciones productivas con fuerte impacto sobre las dinámicas territoriales, a partir de la llegada de inversiones extranjeras directas. Una importante porción de dichas inversiones se orienta a desarrollar actividades de baja jerarquización, en donde la competitividad se obtiene vía la reducción de los costos laborales y el otorgamiento de ventajas impositivas y subsidios hacia las empresas. La significativa expansión de la actividad de los call centers tercerizadores -que, en los últimos años, se localizan masiva y vertiginosamente en las principales ciudades del interior de nuestro país- es la evidencia empírica de este fenómeno. Analizar sus características, junto con una detallada descripción de las interacciones de los organismos estatales y los sectores políticos, sociales y económicos involucrados en la instalación de los call centers, no solo permite observar las transformaciones territoriales -en tanto se insertan nuevas actividades productivas y de empleo- sino que visibiliza mecanismos de cooperación y/o conflicto mediante los cuales los actores nacionales y foráneos posibilitan y modelan la inserción de lo global en lo local, materializando así novedosas lógicas de organización territorial, que representamos bajo el concepto "nuevas territorialidades". A lo largo de todo el trabajo, intentamos que nuestra mirada de estos procesos pueda dar cuenta de las (a)simetrías de poder entre los agentes económicos y actores estatales y extraestatales, en el marco de espacios locales periféricos en una época de globalización

Entramado de politicidad en un ámbito estatal de trabajo : La experiencia de los trabajadores del Hospital Provincial Neuquén (2005-2013)

La presente investigación analiza el entramado de politicidad en un ámbito estatal de trabajo, a partir de la experiencia de los trabajadores del Hospital Provincial Neuquén Dr. Castro Rendón (HN) entre los años 2005 y 2013. Se propone un abordaje relacional que atienda a la configuración y redefinición de los escenarios de disputa, retomando la perspectiva de Norbert Elías. Se ha diseñado una estrategia metodológica cualitativa basada en la realización de observaciones participantes, entrevistas semi-estructuradas en profundidad y en el análisis de materiales gráficos. Se realizó un muestreo teórico de tipo no probabilístico, y las unidades de la muestra fueron seleccionadas de acuerdo a criterios relativos a la participación política y a las características de las labores hospitalarias. Los principales hallazgos de esta tesis refieren a la conceptualización de los ámbitos estatales de trabajo. Se los caracteriza como espacios donde se relacionan y se expresan múltiples grupos, resaltando los procesos socio-culturales que están implicados en las disputas políticas de los trabajadores. Se analizan la articulación entre demandas sectoriales y la disputa más general por la gestión de las políticas públicas, las regulaciones especiales que legislan el trabajo hospitalario, las distintas temporalidades de los conflictos, la vinculación con organizaciones externas, la jerarquización del espacio laboral, y la permeabilidad de lo estatal y lo no-estatal. Estos resultados permiten aportar de manera más general a las teorías sociológicas de la acción colectiva en lo que respecta a la utilización de las categorías de clase y a las identidades de los trabajadores

El Gran La Plata en el contexto de las transformaciones del sector industrial argentino en el período 1990-2010

Este artículo es producto de los avances de una investigación enmarcada en el proyecto "Territorio, Actividad Industrial y Mercado de Trabajo. Estudio de casos en el Gran La Plata", que tiene como principales objetivos analizar las relaciones entre territorio, políticas públicas, sector industrial y empleo del Gran La Plata en el ciclo de la posconvertibilidad. Dicha investigación atiende específicamente a las relaciones entre Estado, actores y territorio y parte de considerar a este último en toda su complejidad. En el presente trabajo pretendemos mostrar cómo las continuidades y rupturas que se dan en el sector industrial argentino a partir de la posconvertibilidad pueden observarse en el Gran La Plata y en la dinámica de las grandes industrias de la microrregión. En este territorio se expresa la puja de proyectos políticos estratégicos que identificamos a escala nacional, los cuales imponen diferentes lógicas y territorialidades, dando lugar a diversas situaciones en el sector industrial. Es decir, podemos observar una dualidad y un conjunto de contradicciones (que atraviesan al propio Estado) que producen en el territorio distintas configuraciones que se definen en cada situación de acuerdo con las correlaciones de fuerzas existentes

Agroindustria láctea, regulación estatal y cooperativismo, 1930-1955

En este artículo presentamos los resultados de la investigación en curso sobre las estrategias institucionales desplegadas por el sector lácteo cooperativo y su injerencia en el diseño de las políticas sectoriales. Consideramos una variado repertorio de fuentes: legislación, diagnósticos, informes éditos e inéditos producidos por el Estado y por diversos actores del cooperativismo lácteo. En el tratamiento de esta temática problematizamos la cuestión de la lógica corporativa entre actores estatales y cooperativos. Consideramos además, los proceso de agregación de intereses en el espacio público que se dieron a partir de los debates y las experiencias de acción, organización y alianzas entre las entidades cooperativas lácteas

The impact of marketing practices and its regulation policies on childhood obesity. Opinions of stakeholders in Spain

The aim of this study was to identify Spanish stakeholders’ views on the relationship between childhood obesity and the marketing and advertising of food and beverages aimed at children in Spain, as well as on the corresponding of regulations. We performed a qualitative study based on semi-structured interviews with Stakeholders/Key Informants (KI) from 13 organisations: experts (2), consumer advocates (1), public health advocates (2), food manufacturers (2), advertising advocates (1), government representatives (1), child/family/school advocates (2) and media (1). The variables studied were Prevalence of childhood obesity and its relationship to marketing/advertising and Regulation of marketing. In order to identify the most relevant arguments (pearls) in the discourses, a blind independent analysis by four members of the research team was performed. We found that the prevalence of childhood obesity was perceived to be higher than the European average. Self-regulation was identified as the main form of marketing control. Only food manufacturers and advertising agencies considered voluntary action and supervisory procedures to be effective. The other stakeholders advocated state control through legislation and non-state actions such as external assessment and sanctions. Despite the divergence of opinion between stakeholders, there was agreement on the need to improve supervision and to ensure compliance with current self-regulatory codes in Spain.

Bringing South Caucasus Closer to Europe: Achievements and Challenges in ENP Implantation. Natolin Research Paper 03/March 2011

While the initial Commission Communication on Wider Europe (March 2003) did not include Armenia, Georgia and Azerbaijan in the forthcoming policy for the EU’s new neighbourhood, the Southern Caucasus region has now gained considerable attention in the framework of the ENP and beyond, not least because of security considerations. The ENP undoubtedly represents a step forward in the EU’s policy towards Armenia, Azerbaijan and Georgia, yet its implementation highlights major differences between the three countries and important weaknesses in all three of them. The Eastern Partnership addresses some of these weaknesses and it also significantly strengthens the EU’s offer to South Caucasus countries, which is now fully in line with the perspectives proposed to the Western NIS. The paper highlights five main conclusions and recommendations: • Political, economic, social and diplomatic developments in the South Caucasus in the 2000's highlight both diverging trends and the persistence of tensions between the three countries. They also have different aspirations vis-à-vis the EU and different records in ENP implementation. The EU should therefore mainly rely upon an individual approach towards each country. • While bilateral relations should form the basis of the EU's approach, most of the challenges faced by Georgia, Armenia and Azerbaijan are not confined to national borders and require regional solutions. This applies primarily, but not exclusively, to the unresolved conflicts. The EU should promote targeted regional cooperation including, inter alia, confidence-building measures to address indirectly the protracted conflicts and measures supporting drivers of change, which play a critical role in the confidence-building process; • Under the ENP, especially since the opening of negotiations for association agreements and with the perspective of DCFTA, trade-related issues, market and regulatory reform have become prominent in the EU's relations with all three Caucasus countries. At the same time, the priorities identified when the ENP was launched, i.e. good governance and the rule of law, still correspond to major challenges in the South Caucasus. The EU should more clearly prioritise good governance and the rule of law as the basis of both the ENP and successful reforms; • In all partner countries (but even more so in the South Caucasus), ENP implementation has been adversely affected by poor administrative capacities and weak institutional coordination. The EU should increasingly focus on institutional reform/capacity building in its support to partner countries and ensure that the link between the ENP and domestic reform processes is strengthened; • In the South Caucasus the EU has recently concentrated on a few assistance tools such as budget support, Twinning and TAIEX. While these instruments undoubtedly bring an added value, they should be better combined with tools allowing for greater flexibility and targeting non-governmental actors, e.g. EIDHR/NSA.

Germany and the Eurocrisis: The timing of politics and the politics of timing. ACES Cases No. 2014.3

This paper speculates on the future of the euro. It uses Germany as a prism for the discussion about what might be done next to bolster the Euro. Researching the future—always a challenging task—is made harder when multiple state actors contend for prominence on the basis of shifting coalitions at home, all while interacting at an international level. That said, almost everyone accepts that German choices will play the central role in the path ultimately chosen. This paper thus foregrounds Germany’s role in shaping the way ahead, and it does so through an explicitly political framework focused primarily on the electoral implausibility of an alternative German policy course.

Neighbors and other realities: The Atlantic civilization and its enemies. ZEI Discussion Paper C228, 2015

2014 was a watershed year for the geopolitical positioning of the European Union. For the first time since the end of the Cold War, Europe is no longer exporting stability but has begun to import instability in an unprecedented way. The neighborhood policy needs a fundamental review as non-European actors pursue policy concepts and strategies that run counter to EU norms and interests. ZEI Director Prof. Dr. Ludger Kühnhardt argues that the values of the Atlantic civilization have come under pressure in a world which tends to be influenced by new conflicts or a secular nature.

Pensions : report on the financial condition of the Illinois public employee retirement systems.

Examines the financial status of the various public employee retirement systems in Illinois.

Report on the financial condition of the Illinois public employee retirement systems.

Examines the financial status of the various public employee retirement systems in Illinois.

Doom and gloom or a time for optimism: Potential aspirants' views about school leadership - now and for the future

Principal recruitment has attracted national and international attention in recent years (eg. Barty et al, 2005 in Australia; Earley et al, 2002 in the UK; Brooking et al, 2003 in New Zealand; Williams, 2003 in Canada). Importantly, Australian research in both state and non-state schools suggests that potential principal aspirants are less enthusiastic than might be expected in their desire to become principals (D’Arbon et al, 2002; Cranston et al, 2004; Lacey, 2002). Given the importance of ensuring we have quality leaders for our schools in the future, the research reported here (which is on-going) examined the views of potential aspirants (primary and secondary deputy principals) from one large government education system in Australia about the principalship and their intentions in seeking promotion (or otherwise) to such positions and the reasons driving these intentions. Data were collected via the Aspiring Principals Questionnaire (APQ) – especially developed for the study – comprising 38 closed items mainly of a Likert-type format, 5 open-ended items linked to particular closed items allowing participants to add their own suggestions/ideas, expand/elaborate on responses; and 4 further more general open-ended items. A number of system-level policy and practice recommendations have been developed from the findings.

Regional representations in the EU:between diplomacy and interest mediation

What are regional representations in the European Union? What do they hope to achieve? Since the mid-1980s, sub-state actors in the EU such as county councils, Länder, Autonomous Communities, local, municipal and city authorities have been opening representative offices in Brussels – mini 'embassies' for their territories. Although on the surface these representations might look the same, in practice they operate according to very different dynamics. Whilst some rival national governments for a stake in EU policy development, others have more modest ambitions. This book offers a comprehensive assessment of the burgeoning phenomenon of regional representation in the EU. Considering evidence from old member states as well as those which joined the EU more recently, it looks at where strategies and aims differ, positioning various 'types' of representation closer to the work of embassies or to that carried out by lobbying groups. The author also considers how regional representations contribute to our understanding of multi-level governance in the EU.

Management role in employee participation:a comparative study of multi-national enterprises in India and the U.K.

This research is an Anglo-Indian comparative case study. It studies managerial action in the participation arena of two British multi-nationals i.e. Cadbury Limited and ICI plc. The research was carried out in matched pairs of factories of the above named companies, located in the Midlands of the UK and in Bombay in India. The data for this research was collected through semi-structured interviews with managers and non-management actors, study of company documents and non-participant observation of some participation forums. The research conceptualises the idea of a `participation arena' consisting of the structures, processes, purposes and dynamics of participation. This arena is visualised as broadly reflecting the organisation structure and can be divided into corporate, unit and shopfloor level. Managerial action in this arena is examined in terms of interaction between three sets of factors i.e. company business objectives, strategies and policies; managerial values of power and control; and the responses of unions. Similarities and differences between management action in the home and host plants of the two multi-national companies are also examined. The major findings of the research are as follows. There is significant difference between the participation arena of the parent and the subsidiary company. The latter is marked by absence of higher level participation forums and lack of opportunity for employees to discuss, let alone influence, key decisions. This results from parent company control over key activities of the subsidiary. The similarities in management action in the participation arenas of the two companies in both countries can be attributed to the operation of the three sets of factors mentioned above. Nevertheless, the particular circumstances of each company are a greater influence on managerial action than the national context. Finally, future areas of research in this field are explored.

Professionalisation and ophthalmic optics

This thesis is a sociological study of the ophthalmic optical profession in Britain. It includes a survey of the development of ophthalmic optics as an occupation and three questionnaire, surveys, one each of first and final year ophthalmic optics students, and one of practising opticians. The developmental survey showed that four themes have been important in the occupation's process of professionalisation - the actions of the opticians' leaders, the gradual unification of the bodies, representing segments of the profession, the struggle with medicine and the involvement of ophthalmic opticians in state-organised optical welfare schemes. The student surveys showed that the profession is now recruiting largely from middle class, state educated groups, and increasingly from women, who hold significantly different attitudes to income, independence and career commitment. In general, both first and final year students considered service to be rather more important than furthering knowledge. Practising opticians have been recruited increasingly, from middle class backgrounds, mostly from state selective secondary schools, but with a large minority from non-state schools. The self-recruitment rate of the profession (18.9%) is very similar to that for British medical students. Significant differences in concepts of professionalism were found among ophthalmic opticians of different ages, sexes and types of practice but few among those in different areas of practice. In general, ophthalmic opticians seemed to stress service more·than furthering knowledge. It is suggested that the leaders of the profession have 'negotiated' considerable autonomy for its members and that the possibilities for commercialism within the ophthalmic optician's professional role are intrinsically no greater than those in more 'established' professions.

An Information Model for Pension Fund Management

In this paper the issues of Ukrainian new three-level pension system are discussed. First, the paper presents the mathematical model that allows calculating the optimal size of contributions to the non-state pension fund. Next, the non-state pension fund chooses an Asset Management Company. To do so it is proposed to use an approach based on Kohonen networks to classify asset management companies that work in Ukrainian market. Further, when the asset management company is chosen, it receives the pension contributions of the participants of the non-pension fund. Asset Management Company has to invest these contributions profitably. This paper proposes an approach for choosing the most profitable investment project using decision trees. The new pension system has been lawfully ratified only four years ago and is still developing, that is why this paper is very important.