Open Space – Estratégia e Concretização: o caso EDP Porto

Este estudo centra-se numa investigação sobre o conceito de trabalho em open space na nova sede no Porto da empresa Energias de Portugal - SA, tendo em conta a estratégia implementada e os resultados conseguidos. Para isso, dissecámos as premissas apresentadas aos trabalhadores na cerimónia de inauguração do novo espaço - “O Open Space opera como plataforma de comunicação e de partilha de informação” e “O Open Space responde às necessidades dos trabalhadores, criando ambientes de trabalho modernos e funcionais”. A fim de avaliarmos o campo empírico, construímos e enviámos em formato eletrónico para o e-mail de todos os trabalhadores da amostra um instrumento de medida que denominámos de open space (OS). As ilações retiradas estão baseadas nos resultados analisados e discutidos após processamento em SPSS - predictive analytics software and solutions e em reports gráficos. O open space da EDP Porto é um local moderno e funcional, privilegiado em relação à fluidez e partilha de informação, capaz de manifestar estratégias de negócio e de salientar aspetos da marca e da cultura da Empresa. A formação/informação sobre comportamentos e regras básicas a seguir na partilha de um mesmo espaço, as razões de negócio que levam a organização a mudar o espaço de trabalho, a par das vantagens que ambas as partes podem tirar do novo conceito, influencia positivamente ou negativamente a perceção da mudança e o estado emocional dos trabalhadores. O ruído, a temperatura ambiente, a concentração ou a privacidade, são alguns dos fatores que poderão variar com o layout e funcionam como condicionantes de uma maior ou menor satisfação ambiental. No entanto, existem sempre questões que permanecem pendentes e foi nesse contexto que deixámos algumas propostas para novas investigações num trabalho científico que nunca se esgota. / This study focuses on researching the concept of working in an open space in the new Oporto’s headquarters of the company Energias de Portugal - SA, given the strategy implemented and the results achieved. For this, we dissected the assumptions presented to workers at the inauguration ceremony of the new space - "The Open Space operates as a platform for communication and information sharing" and "The Open Space responds to the needs of workers, creating modern and functional workplaces". In order to evaluate the empirical side, we built and sent, in electronic format, an e-mail to all the workers of the sample with a measurement tool that we called the open space (OS). The conclusions are based on the results analyzed and discussed after being processed in SPSS - predictive analytics software and solutions and graphs in reports. The open space of the EDP Oporto is a modern and functional place, privileged in relation to fluidity and information sharing, capable of manifesting business strategies and highlight aspects of the brand and culture of the Company. The training/information on behaviors and basic rules to follow when sharing the same space, the business reasons that lead the organization to change the workspace, along with the advantages that both parties can benefit from the new concept, influence positively or negatively the perception of change and the emotional state of workers. Noise, temperature, concentration or privacy, are some of the factors that may vary with the layout and function as constraints in a greater or lesser environmental satisfaction. However, there are always issues that remain outstanding and it was in this context that we made some proposals for further research in a scientific paper that never runs out.

Caminhos que estruturam cidades: redes técnicas de transporte sobre trilhos e a conformação intra-urbana de Natal

The railroad, from 1870 and on, becomes an usual complaining in the press s and politician elite s speeches, especially because of Natal s geographic isolation. The implantation of two railroads in the capital territory Estrada de Ferro de Natal a Nova Cruz, afterwards part of Great Western Railway Company network, and Estrada de Ferro Central do Rio Grande do Norte had serious implications in the urban environment. While railroad s structures were already consolidated, other transportation mechanisms were being implanted in the first decades of the 20th century, such as trams lines, which, by the way, was a transport modal that also used rails as a dislocation meaning. Considering these questions, we may ask: how come railroads and tramways demands, roads and buildings had influenced the internal organization of Natal? We work with the general hypothesis that the influence of technical networks, composed by tramways and railroads, over Natal s urban space happened in a diversified way, sometimes consolidating social aspects in certain areas, sometimes improving the occupation of others. The impact over the city s territory also happens in a diversified way between the buildings/railroad s complexes and the pathways. The different scale of the train in comparison to the trams velocity, size, noise level, flow, among others is also a cause to the different consequences in urban environment. The main objective of this work is to understand the role of circulation technical networks in the construction process of urban space in Natal, as a way to contribute to the urban historiography about the subject. The time frame adopted, between 1881 and 1937, marks the time path of railroads and tramways in Rio Grande do Norte: 1881 is the year of railroad s first section inauguration from Natal to São José do Mipibu as well of the railroad complex in the Republic Square in Natal; the year of 1937 marks the beginning of tramways declination process in the city. At this time railroads and tramways had to face more intensively the competition of motor vehicles. The theory reference adopted is based on concepts and analysis of authors, such as Flávio Villaça and Roberto Lobato Corrêa references to the concepts of urban structure , localization and accessibility and Gabriel Dupuy to explain the concept of urban technical networks . These references reveal the conflict of different realities in the urban universe interests and values which is an important factor about the construction of urban space. The information sources used were from two distinctive natures: primary, journals of the time studied and official government reports, and secondary, based on other works about the subject. It was also used by this study iconographic source, especially images from the data base of the research group História da Cidade, do Território e do Urbanismo .

Discurso pronunciado en la inauguración de los cursos del Bachillerato en Bibliotecología y Documentación en la Escuela de Bibliotecología de la Universidad Nacional 4 de marzo de 1991

Estimados compañeros:Reciban en nombre propio y de la Facultad de Filosofía y Letras un afectuoso saludo de inicio de curso lectivo. Por razones fortuitas, he solicitado a la Decana sustituta de esta Facultad, la M.L.S. Alice Miranda, Directora de vuestra Escuela, que represente a la Facultad en este acto de inicio del curso lectivo.No solamente le he pedido que transmita mis saludos, sino que los inste a hacer propósitos de mejoramiento académico durante este período que inicia. La crisis universitaria forma parte de nuestra institucionalidad. La Universidad desde su nacimiento ha vivido constantemente en crisis. No obstante, como toda crisis, éstas pueden resultar fértiles en realizaciones, si las aprovechamos para el mejoramiento. En este momento nos encontramos reflexionando sobre el carácter mismo de nuestra institucionalidad. Estamos en Congreso Universitario, realizaremos próximamente la Segunda Etapa del Segundo Congreso Universitario. Son momentos de reflexión, son momentos de lucidez, de hacer examen de conciencia, de pensar lo que hemos sido para lanzarnos al porvenir.

REFUGEES AND RESETTLEMENT: A QUALITATIVE ANALYSIS OF REFUGEE INTEGRATION THROUGH SOCIAL & SUPPORT SERVICES

This dissertation studies refugee resettlement in the United States utilizing the Integration Indicator’s framework developed by Ager and Strang for the U.S. context. The study highlights the U.S. refugee admissions program and the policies in the states of Maryland and Massachusetts while analyzing the service delivery models and its effects on refugee integration in these locations. Though immigration policy and funding for refugee services are primarily the domain of the federal government, funds are allocated through and services are delivered at the state level. The Office of Refugee Resettlement (ORR), which operates under the Department of Health and Human Services, was established after the Refugee Act of 1980 to deliver assistance to displaced persons. The ORR provides funds to individual states primarily through The Refugee Social Service and Targeted Assistance Formula Grant programs. Since the inauguration of the ORR three primary models of refugee integration through service delivery have emerged. Two of the models include the publicly/privately administered programs, where resources are allocated to the state in conjunction with private voluntary agencies; and the Wilson/Fish Alternative programs, where states sub-contract all elements of the resettlement program to voluntary agencies and private organizations —in which they can cease all state level participation and voluntary agencies or private organizations contract directly from the ORR in order for all states to deliver refugee services where the live. The specific goals of this program are early employment and economic self-sufficiency. This project utilizes US Census, state, and ORR data in conjunction with interviews of refugee resettlement practitioners involved in the service delivery and refugees. The findings show that delivery models emphasizing job training, English instruction courses, institutional collaboration, and monetary assistance, increases refugee acclimation and adaptation, providing insight into their potential for integration into the United States.

Editorial

Nuestro Boletín No. 4 presenta a Uds. un artículo extenso sobre recuperación de información en forma automatizada.La presentación de dicho artículo coincide con un acontecimiento importante en el campo de la información documental: la inauguración del primer banco de datos para recuperación de información en línea en la Universidad Nacional. Este banco de datos es el primero de una serie que se construirán en el Centro de Documentación de la Facultad de Filosofía y Letras, a partir de los cuales se pretende que la investigación que se realiza dé un salto cualitativo. A su vez la Unidad de Bibliotecología usará una terminal para enseñar a los estudiantes, mediante una metodología que no tiene precedentes en el país.

Caminhos que estruturam cidades: redes técnicas de transporte sobre trilhos e a conformação intra-urbana de Natal

The railroad, from 1870 and on, becomes an usual complaining in the press s and politician elite s speeches, especially because of Natal s geographic isolation. The implantation of two railroads in the capital territory Estrada de Ferro de Natal a Nova Cruz, afterwards part of Great Western Railway Company network, and Estrada de Ferro Central do Rio Grande do Norte had serious implications in the urban environment. While railroad s structures were already consolidated, other transportation mechanisms were being implanted in the first decades of the 20th century, such as trams lines, which, by the way, was a transport modal that also used rails as a dislocation meaning. Considering these questions, we may ask: how come railroads and tramways demands, roads and buildings had influenced the internal organization of Natal? We work with the general hypothesis that the influence of technical networks, composed by tramways and railroads, over Natal s urban space happened in a diversified way, sometimes consolidating social aspects in certain areas, sometimes improving the occupation of others. The impact over the city s territory also happens in a diversified way between the buildings/railroad s complexes and the pathways. The different scale of the train in comparison to the trams velocity, size, noise level, flow, among others is also a cause to the different consequences in urban environment. The main objective of this work is to understand the role of circulation technical networks in the construction process of urban space in Natal, as a way to contribute to the urban historiography about the subject. The time frame adopted, between 1881 and 1937, marks the time path of railroads and tramways in Rio Grande do Norte: 1881 is the year of railroad s first section inauguration from Natal to São José do Mipibu as well of the railroad complex in the Republic Square in Natal; the year of 1937 marks the beginning of tramways declination process in the city. At this time railroads and tramways had to face more intensively the competition of motor vehicles. The theory reference adopted is based on concepts and analysis of authors, such as Flávio Villaça and Roberto Lobato Corrêa references to the concepts of urban structure , localization and accessibility and Gabriel Dupuy to explain the concept of urban technical networks . These references reveal the conflict of different realities in the urban universe interests and values which is an important factor about the construction of urban space. The information sources used were from two distinctive natures: primary, journals of the time studied and official government reports, and secondary, based on other works about the subject. It was also used by this study iconographic source, especially images from the data base of the research group História da Cidade, do Território e do Urbanismo .