Do outro lado da linha: impacto dos horários de trabalho de trabalhadores de call center nas necessidades de recuperação – engagement e esforço compensatório

Dissertação apresentada ao Instituto Politécnico do Porto para obtenção do Grau de Mestre em Gestão das Organizações, Ramo Gestão de Empresas Orientada por: Profª Doutora Maria Alexandra Pacheco Ribeiro da Costa Esta dissertação inclui as críticas e sugestões feitas pelo Júri.

Guia Termos de Referência de Isolamento Acústico na Reabilitação de Edifícios

Mestrado em Engenharia Civil – Ramo de Construções

Effects of hotel characteristics on room rates in Porto: a hedonic price approach

According to the hedonic price method, a price of a good is related with the characteristics or the services it provides. Within this framework, the aim of this study it is to examine the effect on room rates of different characteristics of hotels in and around the city of Porto, such as star category, size, room and service quality, hotel facilities and location. It was estimated a hedonic price function, using data for 51 hotels. The results enable to identify the attributes that are important to consumers and hoteliers and to which extent. This information can be used by hotel managers to define a price strategy and helpful in new investment decisions.

Cytomegalovirus infection in a day-care center in the municipality of São Paulo

The prevalence of antibodies against cytomegalovirus (CMV) and the incidence of CMV infection were tested in 98 children aged 5 to 36 months who attended the day-care center of a University hospital in São Paulo. At the beginning of the study the overall prevalence of anti-CMV IgG antibodies was 44% (43/98). Saliva and/or urine samples were obtained from 38 of the 43 children that were seropositive at the beginning of the study for isolation of the virus, and 52.6% of these children were found to excrete CMV in one of the two materials. Among the 37 children that were initially seronegative from whom it was possible to obtain a new blood sample 6 to 12 months later, 22 (59.5%) presented seroconversion. The rate of viral excretion through urine or saliva from the children that seroconverted was 50%. These results indicate that CMV infection is frequent and occurs early among the children who attend this day-care center. However, controlled studies using molecular epidemiology techniques are needed to define more precisely the role of day-care centers in CMV dissemination.

Reabilitação de Edifícios de Habitação Multifamiliar na Baixa do Porto – Estudo de Casos

O presente relatório refere-se ao Programa de Estágio elaborado na empresa Teprocil, Lda, no âmbito da unidade curricular Dissertação / Projeto /Estágio (DIPRE) do 2º ano do Mestrado em Engenharia Civil – Ramo de Construções, para obtenção do grau de Mestre em Engenharia Civil do Instituto Superior de Engenharia do Porto. O tema do estágio incidiu sobre a Reabilitação de Edifícios, uma vez que este é também o âmbito de trabalho da empresa de acolhimento. Numa primeira fase, o relatório destinou-se a descrever e identificar os trabalhos realizados pelo estagiário no âmbito do Programa de Estágio. Numa segunda fase, procurou-se pesquisar e estudar acerca do parque habitacional português, incentivos e programas de Reabilitação Urbana e de Edifícios, tanto a nível nacional como ao nível local, no caso da cidade do Porto. Posteriormente refere-se e apresenta-se todo o trabalho desenvolvido acerca de dois casos de estudo, ambos para a reabilitação de edifícios antigos (finais do séc. XIX) sitos na Baixa do Porto. Finalmente são apresentadas algumas considerações e conclusões finais acerca do trabalho realizado.

Study of enteroparasites infection frequency and chemotherapeutic agents used in pediatric patients in a community living in Porto Alegre, RS, Brazil

Parasitic infections caused by intestinal protozoan and helminths affect more than two billion people worldwide and chemotherapy is the most commonly used therapeutic procedure. Considering the problems created by parasitic infections and the incorrect use of drugs, the aim of this work was to detect the frequency of enteroparasites infection and to estimate the use of chemotherapeutic agents in children living in the periphery of the city of Porto Alegre, RS, Brazil. Ninety-six preschool age children, who had parasitological exams and who used antiparasitic drugs, were analyzed. The efficacy of treatment was evaluated by stool examination repeated six months after treatment. The same diagnostic test was used to evaluate parasitological cure, which was defined as absence of eggs and cysts in the stool. From these children, 79 (82.3%) were contaminated by some species of parasite, the most prevalent were Ascaris lumbricoides, Trichuris trichiura and Giardia lamblia. The most commonly used drugs were mebendazole (86% of prescriptions) and metronidazole (30.3%). The cure rate in the 79 children, examined 6 months after treatment, was 65.3% for A. lumbricoides and 66.1% for T. trichiura. This study suggests that a continuous education program regarding the prevention and treatment of parasitic infections is an essential tool for their eradication.

Prevalence of discordant immunologic and virologic responses in patients with AIDS under antiretroviral therapy in a specialized care center in Brazil

Some patients under antiretroviral therapy (ART) do not reach immune recovery when the viral load becomes undetectable. This is called discordant immunologic and virologic responses. Its prevalence varies between 8% and 24%. This study describes its prevalence and the characteristics of the affected subjects in the outpatient clinic of a Brazilian specialized-care center. Of 934 patients on ART, 536 had undetectable viral loads. Prevalence was 51/536 or 9% (95% confidence interval: 6.6% to 11.4%). Median age at the beginning of ART was 37 years (interquartile range - IQR: 31 to 45). Male gender and mixed race predominated (76.5% and 47.1% respectively). AIDS-defining illnesses were absent at the beginning of ART in 60.8%. Fifty-one percent were taking protease inhibitors, 43.2% Efavirenz and 5.8% both. Median time on ART was 36 months (IQR: 17-81 months). Irregular treatment was recorded for 21.6%. ART had been modified for 63% prior to the study, and 15.7% had used monotherapy or double therapy. Median CD4 count was 255 cells/mm³ (IQR: 200-284). Median viral load before ART was 4.7 log10 copies/mL (IQR: 4.5-5.2). Discordant responders were not different from AIDS patients in general, but there was a high frequency of multiple schedules of treatment.

SEROPREVALENCE OF CHAGASIC INFECTION IN YOUNG INDIVIDUALS IN A BLOOD CENTER IN THE STATE OF SAO PAULO, BRAZIL

SUMMARY This study aimed at estimating the number of cases of non-negative serological reactions to Chagas disease in blood donors at the Blood Center of Botucatu, São Paulo, Brazil, from 2003 to 2010 and at relating them to their cities of origin. Five hundred and seventy-four non-negative results for Chagas disease were evaluated. Of these, 371 (64.8%) were reagent, and 203 (35.4%) were inconclusive. The prevalence of Chagas disease in blood donors was 0.05%. There were, on average, 72 cases/year, and a prevalence of males was observed (64.8%). Forty-three (7.49%) individuals were 18 to 30 years old; 92 (16.02%) were 31 to 40; 147 (25.61%) 41 to 50, and 292 (50.87%) were older than 50 years. It was observed that 29.3% of females with reagent serology were at their fertile age (18 and 45 years). The majority of donors were originally from cities in the southwestern and central regions of São Paulo, but individuals from other states contributed with 20%. The provenance of most donors was the city of Botucatu/SP, followed by the city of Taquarituba/SP. Therefore, the profile of donors at this blood center favors the occurrence of a larger number of non-negative serological reactions. Although there has been a significant reduction in the number of new cases/year for this disease, it is still a public-health problem, and results suggest the need for new epidemiological assessments in the studied region.

The tetranuclear copper active site of nitrous oxide reductase: the CuZ center

J Biol Inorg Chem (2011) 16:183–194 DOI 10.1007/s00775-011-0753-3

Burnout dos enfermeiros nos serviços de saúde em Portugal : um estudo de caso na Saúde 24 Porto

RESUMO - A síndrome de burnout, definida pela exaustão emocional, despersonalização e realização pessoal, designa um estado de fadiga física e emocional crónico dos profissionais, o qual pode comprometer as organizações. Neste estudo descritivo, pretende-se estudar a síndrome de burnout nos enfermeiros dos serviços de saúde, especialmente focado nos serviços de atendimento permanente telefónico, suas características, consequências e estratégias de prevenção. A população alvo serão todos os enfermeiros que trabalham em serviços de atendimento permanente telefónico e a amostra, não probabilística e de conveniência, os enfermeiros que desempenham funções no centro de atendimento da Saúde 24 Porto. Primeiramente aborda-se o conceito de burnout e a sua relação com a prática de Enfermagem, de seguida é realizada uma descrição sobre os centros de atendimento em saúde até à atual situação da Saúde 24. Na amostra em estudo, enfermeiros da Saúde 24 Porto, existe predominância do sexo feminino (66,99%) e a média de idades é de 32 anos (26 anos de idade mínima, 49 de idade máxima e desvio padrão de 4,59). Constatou-se que 94,26% desempenha funções de enfermeiro comunicador e os restantes 5,74% são enfermeiros supervisores, a média de anos de atividade profissional é de 5,67 anos e 36,4% dos enfermeiros desempenha funções na Saúde 24 há mais de 3 anos. Foi aplicado o Inventário de Burnout de Maslach e os resultados indicaram a ausência de síndrome de esgotamento profissional. Existem níveis médios de burnout, sustentados pelos valores obtidos na exaustão emocional no terço inferior (<19,10), e valores no terço inferior, na realização pessoal (<38,00) e nível baixo na despersonalização (<4,90). No que concerne à idade não foram encontradas correlações significativas em nenhuma das dimensões, contudo, no que refere ao tempo de serviço verificou-se que existem correlações significativas e negativas para a exaustão emocional e para a despersonalização ou seja, a tendência atual é a de que os enfermeiros com menos tempo de serviço têm maior tendência para scores mais altos de burnout. Existe uma relação entre as variáveis, grau académico, exaustão e despersonalização, a qual mostrou uma tendência para scores mais altos em relação a enfermeiros licenciados e pós graduados nas dimensões de exaustão e despersonalização contrariamente aos enfermeiros com o grau de mestre ou especialidade. Existe também uma relação entre as variáveis género e despersonalização, sendo o score baixo, aquele que apresenta maior expressão no sexo masculino, mas principalmente no sexo feminino. As mulheres têm scores mais baixos que os homens nesta dimensão, traduzindo-se na percentagem mais elevada obtida (67,1%, contra 53,6%). E em contrapartida nos resultados obtidos para o score alto relativo à despersonalização, os homens apresentam um resultado pior do que as mulheres, sendo 26,1% para os homens e 12,1% para as mulheres. Quando se examinam as funções desempenhadas distribuídas pelas dimensões de burnout, verifica-se a existência de uma relação entre a variável função desempenhada e a realização pessoal. Nos resultados percebeu-se que, quanto mais elevada a função desempenhada (enfermeiro supervisor), mais baixa é a realização pessoal. E esta dimensão tem o score inverso, logo a interpretação deverá ser feita no sentido de que, quanto mais elevada for a função, maior será a realização pessoal. Os resultados obtidos são animadores contudo a vulnerabilidade para este tipo de problema, entre enfermeiros, potencializada pelo tipo de trabalho realizado por estes profissionais de saúde será desejável estar atento e usar estratégias para enfrentar o burnout quando ele surgir. O fenómeno burnout não é apenas como um problema do individuo mas é principalmente um problema da organização.

Earth building materials in pre-historic domestic architectures on the south of Portugal

HERITAGE 2008 - World Heritage and Sustainable Development. Barcelos: Green Lines Institute for Sustainable Development, Vol. 2, p. 571-579

Evaluation of natural foci of Panstrongylus megistus in a forest fragment in Porto Alegre, State of Rio Grande do Sul, Brazil

Introduction Panstrongylus megistus is commonly found in wild environments of the State of Rio Grande do Sul, Brazil. The aim of this study was to characterize the network of refuges used by triatomine in a forest fragment of Porto Alegre and to identify Trypanosoma cruzi infection, associated hosts and the epidemiological importance of both hosts and triatomines. Methods Techniques including the spool-and-line method and active searching (transects) were used to identify natural foci. Results The food source for each triatomine was determined using the precipitin test, and the infection of marsupials was determined by xenodiagnosis. A total of 33 adults (domestic environment) and 27 nymphs (wild environment) of P. megistus were found in addition to 43 Didelphis albiventris specimens. The infection rates of triatomine adults, triatomine nymphs and opossums with T. cruzi I were 64%, 73% and 69%, respectively. Birds, rodents and opossums were the main resources used by triatomine. Conclusions This work presents the first characterization of a natural focus of P. megistus in Rio Grande do Sul. The natural characteristics of this focus and its implication in the transmission of T. cruzi are discussed.

SMYD3 contributes to a more aggressive phenotype of prostate cancer and targets Cyclin D2 through H4K20me3

Prostate cancer (PCa) is one of the most incident cancers worldwide but clinical and pathological parameters have limited ability to discriminate between clinically significant and indolent PCa. Altered expression of histone methyltransferases and histone methylation patterns are involved in prostate carcinogenesis. SMYD3 transcript levels have prognostic value and discriminate among PCa with different clinical aggressiveness, so we decided to investigate its putative oncogenic role on PCa.We silenced SMYD3 and assess its impact through in vitro (cell viability, cell cycle, apoptosis, migration, invasion assays) and in vivo (tumor formation, angiogenesis). We evaluated SET domain's impact in PCa cells' phenotype. Histone marks deposition on SMYD3 putative target genes was assessed by ChIP analysis.Knockdown of SMYD3 attenuated malignant phenotype of LNCaP and PC3 cell lines. Deletions affecting the SET domain showed phenotypic impact similar to SMYD3 silencing, suggesting that tumorigenic effect is mediated through its histone methyltransferase activity. Moreover, CCND2 was identified as a putative target gene for SMYD3 transcriptional regulation, through trimethylation of H4K20.Our results support a proto-oncogenic role for SMYD3 in prostate carcinogenesis, mainly due to its methyltransferase enzymatic activity. Thus, SMYD3 overexpression is a potential biomarker for clinically aggressive disease and an attractive therapeutic target in PCa.

Expression of histone methyltransferases as novel biomarkers for renal cell tumor diagnosis and prognostication

Renal cell tumors (RCTs) are the most lethal of the common urological cancers. The widespread use of imaging entailed an increased detection of small renal masses, emphasizing the need for accurate distinction between benign and malignant RCTs, which is critical for adequate therapeutic management. Histone methylation has been implicated in renal tumorigenesis, but its potential clinical value as RCT biomarker remains mostly unexplored. Hence, the main goal of this study was to identify differentially expressed histone methyltransferases (HMTs) and histone demethylases (HDMs) that might prove useful for RCT diagnosis and prognostication, emphasizing the discrimination between oncocytoma (a benign tumor) and renal cell carcinoma (RCC), especially the chromophobe subtype (chRCC). We found that the expression levels of three genes-SMYD2, SETD3, and NO66-was significantly altered in a set of RCTs, which was further validated in a large independent cohort. Higher expression levels were found in RCTs compared to normal renal tissues (RNTs) and in chRCCs comparatively to oncocytomas. SMYD2 and SETD3 mRNA levels correlated with protein expression assessed by immunohistochemistry. SMYD2 transcript levels discriminated RCTs from RNT, with 82.1% sensitivity and 100% specificity (AUC=0.959), and distinguished chRCCs from oncocytomas, with 71.0% sensitivity and 73.3% specificity (AUC: 0.784). Low expression levels of SMYD2, SETD3, and NO66 were significantly associated with shorter disease-specific and disease-free survival, especially in patients with non-organ confined tumors. We conclude that expression of selected HMTs and HDMs might constitute novel biomarkers to assist in RCT diagnosis and assessment of tumor aggressiveness.

Ecology of colonizing populations of the figfly Zaprionus indianus (Diptera, Drosophilidae) in Porto Alegre, Southern Brazil

Ecological parameters such as trophic niche overlap and niche breadth were computed from the frequency of all drosophilid species collected in 2001 and 2002, in the urban area of Porto Alegre city, Brazil. Independently of place, drosophilids community composition and components breeding or feeding sites, the highest frequencies of Zaprionus indianus (Gupta, 1970) were obtained during seasons with higher average temperatures, especially during summer. From a total of the 19,146 individuals of Z. indianus sampled, 80% were found in this season. The data of trophic niche breadth suggest a higher opportunism of adult flies in feeding substrate use, but the females are still selective in oviposition substrate choice. For the values of niche overlap, only for some species, did we find any correlation between these and species richness and/or number of resources, and the most of the correlation values considering breeding and feeding sites were positive. The colonization of Z. indianus in Porto Alegre could be leading to adjustments in the survival strategies of the resident species, but it is possible that many species have conditions for coexisting with the invader.