Modelagem de equações estruturais na análise de dados de serviços em comunicações móveis

In recent decades, changes have been occurring in the telecommunications industry, allied to competition driven by the policies of privatization and concessions, have fomented the world market irrefutably causing the emergence of a new reality. The reflections in Brazil have become evident due to the appearance of significant growth rates, getting in 2012 to provide a net operating income of 128 billion dollars, placing the country among the five major powers in the world in mobile communications. In this context, an issue of increasing importance to the financial health of companies is their ability to retain their customers, as well as turn them into loyal customers. The appearance of infidelity from customer operators has been generating monthly rates shutdowns about two to four percent per month accounting for business management one of its biggest challenges, since capturing a new customer has meant an expenditure greater than five times to retention. For this purpose, models have been developed by means of structural equation modeling to identify the relationships between the various determinants of customer loyalty in the context of services. The original contribution of this thesis is to develop a model for loyalty from the identification of relationships between determinants of satisfaction (latent variables) and the inclusion of attributes that determine the perceptions of service quality for the mobile communications industry, such as quality, satisfaction, value, trust, expectation and loyalty. It is a qualitative research which will be conducted with customers of operators through simple random sampling technique, using structured questionnaires. As a result, the proposed model and statistical evaluations should enable operators to conclude that customer loyalty is directly influenced by technical and operational quality of the services offered, as well as provide a satisfaction index for the mobile communication segment

Avaliacao de dados de secagem de suspensoes de polpas de frutas em leito de jorro com alimentacao intermitente

The objective of this work was the development and improvement of the mathematical models based on mass and heat balances, representing the drying transient process fruit pulp in spouted bed dryer with intermittent feeding. Mass and energy balance for drying, represented by a system of differential equations, were developed in Fortran language and adapted to the condition of intermittent feeding and mass accumulation. Were used the DASSL routine (Differential Algebraic System Solver) for solving the differential equation system and used a heuristic optimization algorithm in parameter estimation, the Particle Swarm algorithm. From the experimental data food drying, the differential models were used to determine the quantity of water and the drying air temperature at the exit of a spouted bed and accumulated mass of powder in the dryer. The models were validated using the experimental data of drying whose operating conditions, air temperature, flow rate and time intermittency, varied within the limits studied. In reviewing the results predicted, it was found that these models represent the experimental data of the kinetics of production and accumulation of powder and humidity and air temperature at the outlet of the dryer

Dados normativos do teste de atenção por cancelamento em estudantes de Natal/RN

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior

Geoprocessamento de dados meteo-oceonográficos (cor do oceano e temperatura da superfície do mar) aplicado ao monitoramento ambiental na costa setentrional do Rio Grande do Norte

Orbital remote sensing has been used as a beneficial tool in improving the knowledge on oceanographic and hydrodynamic aspects in northern portion of the continental shelf of Rio Grande do Norte, offshore Potiguar Basin. Aspects such as geography, temporal and spatial resolution combined with a consistent methodology and provide a substantial economic advantage compared to traditional methods of in situ data collecting. Images of the Moderate Resolution Imaging Spectroradiometer (MODIS) sensor onboard NASA's AQUA satellite were obtained to support systematic data collections related to the campaign of environmental monitoring and characterization of Potiguar Basin, held in May 2004. Images of Total Suspension Matter (TSM) and values of radiance standard were generated for the calculation of concentrations of total suspension matter (TSM), chlorophyll-a and sea surface temperature (SST). These data sets were used for statistical comparisons between measures in situ and satellite estimates looking validate algorithms or develop a comprehensive regional approach empirically. AQUA-MODIS images allowed the simultaneous comparison of two-dimensional water quality (total suspension matter), phytoplankton biomass (chlorophyll-a) variability and physical (temperature). For images of total suspension matter, the generated models showed a good correlation with the field data, allowing quantitative and qualitative analysis. The images of chlorophyll-a showed a consistent correlation with the in situ values of concentration. The algorithms adjusted for these images obtained a correlation coefficient fairly well with the data field in order that the sensor can be having an effect throughout the water column and not just the surface. This has led to a fit between the data of chlorophyll-the integration of the average sampling interval of the entire water column up to the level of the first optical depth, with the data generated from the images. This method resulted in higher values of chlorophyll concentration to greater depths, due to the fact that we are integrating more values of chlorophyll in the water column. Thus we can represent the biomass available in the water column. Images SST and SST measures in situ showed a mean difference DT (SST insitu - SST sat) around -0.14 ° C, considered low, making the results very good. The integration of total suspension matter, chlorophyll-a, the temperature of the sea surface (SST) and auxiliary data enabled the recognition of some of the main ways to fund the continental shelf. The main features highlighted were submerged canyons of rivers Apodi and Açu, some of the lines and beachrocks reefs, structural highs and the continental shelf break which occurs at depths around -60 m. The results confirmed the high potential for use of the AQUA-MODIS images to environmental monitoring of sea areas due to ease of detection of the field two-dimensional material in suspension on the sea surface, temperature and the concentration of chlorophyll-a

Estatísticas de avaliação da precisão experimental em ensaios de cultivares de milho

Conselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq)

Batimetria fluvial estimada com dados orbitais: Estudo de caso no alto curso do rio Paraguai com o sensor ASTER

The Paraguay River is the main tributary of the Paraná River and has an extension of 1.693 km in Brazilian territory. The navigability conditions are very important for the regional economy because most of the central-west Brazilian agricultural and mineral production is transported by the Paraguay waterway. Increased sedimentation along the channel requires continuous dredging to waterway maintenance. Systematic bathymetric surveys are periodically carried out in order to check depth condition along the channel using echo-sounding devices. In this paper, digital image processing and geostatistical analysis methods were used to analyze the applicability of the ASTER sensor to estimate channel depths in a segment of the upper Paraguay River. The results were compared with field data in order to choose the band with better adjustment and to evaluate the standard deviation. Comparing the VNIR bands, the best fit was presented by the red wavelength (band 2; 0,63 - 0,69 μm), showing a good representation of the channel depths shallow than 1,7 m. Applying geostatistical methods, the model accuracy was enhanced from 43 cm to 36 cm and undesired components were slacked. It was concluded that the digital number of band 2, converted to bathymetry information allows a good estimation of river depths and channel morphology.

Análise fatorial exploratória aplicada a dados de avaliação do estado nutricional de idosos

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

Antropometria das extremidades dos membros inferiores de obesos: parâmetros para o desing ergonômico de calçados

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

Avaliação ergonômica dos controles e mostradores do posto de trabalho do operador de tratores

Pós-graduação em Agronomia (Energia na Agricultura) - FCA

Eficiência energética de sistemas de iluminação em galpões de aves poedeiras através de avaliações estatísticas e econômicas

Pós-graduação em Agronomia (Energia na Agricultura) - FCA

Mineração de dados em triagem neonatal de hemoglobinopatias

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

Uso de modelos estatísticos para dados de escore de crédito de uma instituição financeira

Pós-graduação em Engenharia de Produção - FEB

Avaliação de métodos estatísticos na análise de dados de consumo alimentar

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

Emprego de técnicas estatísticas na construção de índices de desenvolvimento sustentável aplicados a assentamentos rurais

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

Metodologias estatísticas na análise de germinação de sementes de mamona

Pós-graduação em Agronomia (Energia na Agricultura) - FCA