Gestão da demandas em cadeias farmacêuticas brasileiras: um estudo de casos múltiplos

Apesar de ser um dos principais componentes da gestão da cadeia de suprimentos, devido ao seu impacto na melhoria de diversos processos, a gestão da demanda ainda é, na prática, bastante ineficiente, resultando em sérios problemas operacionais em diversas cadeias. Comparando os dados quantitativos de três cadeias farmacêuticas e tendo como base entrevistas realizadas com responsáveis pelas áreas de suprimentos de três grandes laboratórios, a pesquisa investigou e mapeou a configuração da cadeia de suprimentos farmacêutica no Brasil, analisou a amplificação da demanda (“efeito chicote”) e o nível de sincronização entre oferta e demanda ao longo de diversos elos da cadeia. Mesmo sendo reconhecidos, pelos três casos, como fatores relevantes para o alcance das estratégias associadas a suprimentos, conceitos como compartilhamento de informações, cooperação e integração de processos não são implementados, resultando em elevada variabilidade de demanda e distorções entre a oferta e a procura. Além disso, o estudo concluiu também que a política fiscal brasileira e a regulamentação do setor farmacêutico são fortes barreiras que dificultam a implementação de conceitos e processos para a melhoria do desempenho operacional da cadeia farmacêutica, tornando a gestão da demanda uma ferramenta usada apenas para monitoramento de vendas

Mudança dos processos de negócios e adequação da TI nas empresas em decorrência da implantação do sistema público de escrituração digital SPED: um estudo de casos múltiplos

Companies have always been organized by processes, often imperceptible to its employees. With the advancement of technology, organizational processes currently run an organization through computers, and thus generate immediate information that is available to each sector. With the objective of seeking business information in real time, the government created the SPED - Public System of Digital, which involves three subsystems, which are the Electronic Invoice, Digital Accounting Bookkeeping and Digital Tax Bookkeeping. This system is revolutionizing the business structures when gathering, in an innovative way, all information and interlinked business processes. For the implementation of SPED, a revision in the organizational processes is required, since the information is generated and is sent online to the government, without mistakes. Thus the study aimed to analyze the change brought about by the implementation of the Public System of Digital SPED in the main business processes. In order to do so, we have performed a multiple case study involving three companies in the state of Para, two operate in wholesale and one explores agribusiness. The Data collection was performed by accounting professionals, IT and managers. According to the results obtained, it was found that in two companies, the IT infrastructure was capable of deploying the new system without major problems, while one company had more difficulties to cope with the new system. However, all companies had to examine its processes to make the customizations needed to fit. It was also observed that there is no IT Governance in two companies. Therefore, we recommend the use of an appropriate model, not only for the implementation of SPED, but as a way to manage and extract better results from investment in information technology

O sistema de garantia dos direitos da criança e do adolescente: análise da trajetória e do processo de resolubilidade dos casos de violência doméstica sexual em Recife PE (2007-2011)

This work discourses about the child and adolescent s Guaranty System of Rights (GSR), on the intervention in cases of juvenile domestic sexual violence, in Recife. The course (trajectory) is analyzed, where circulate cases of sexual violence, until its resolution, in (GSR). Actually, the violence represents a serious problem of public health. Was thought about the difficulties and the limits that make GSR become a full field of contradictions and challenges for the effectiveness of the children and adolescents rights. Therefore, it was verified the treatments that are developed by GSR, how this system is structured and articulated and how occurs the resolution of the sexual violence cases against children and adolescents. Proceedings of the quantitative and qualitative research were used, was done observation, directed interview and analysis of documents. Thus, the field research was the visits in these institutions: Restauração Hospital, Police Management of the Child and Adolescent (PMCA) three Guardianship Councils, Dom Helder Camara Center of Studies and Social Action (CENDHEC) and the Tribunal of Childhood and Adolescence. The research subjects were seven professionals of GSR. The theoretical discussion is guided in reflections about the children and youth rights, in the violence theme and in the construction and institutionalization process of GSR. In this experiment, was noticed there are many difficulties for working together the GSR, because many obstacles are found when we call the responsible institutions, besides some violence cases happen again. This system is not totally institutionalized and articulated, faces structural problems, material, poorly qualified professionals, underinvestment, low transfer of public resources, among other difficulties, causing many losses in the implementation of public policies that enforce secured rights by legislation

As câmaras municipais brasileiras: perfil de carreira e percepção sobre o processo decisório local

Neste artigo, o legislativo municipal é analisado a partir de dois eixos: (1) a ênfase em suas características nacionais e regionais, com base em dados sobre a composição social e político-partidária do legislativo municipal no Brasil, no período de 1996, 2000 e 2004; e (2) os diferentes modos como os poderes legislativos locais de São Paulo e Santa Catarina percebem os poderes executivos no que se refere ao processo decisório.

Caracterização da acessibilidade em espaços públicos: a ergonomia e o desenho universal contribuindo para a mobilidade de pessoas portadoras de necessidades especiais : estudo de casos

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)