Establishing the validity of English GP Patient Survey items evaluating out-of-hours care

Background A 2014 national audit used the English General Practice Patient Survey (GPPS) to compare service users’ experience of out-of-hours general practitioner (GP) services, yet there is no published evidence on the validity of these GPPS items. Objectives Establish the construct and concurrent validity of GPPS items evaluating service users’ experience of GP out-of-hours care. Methods Cross-sectional postal survey of service users (n=1396) of six English out-of-hours providers. Participants reported on four GPPS items evaluating out-of-hours care (three items modified following cognitive interviews with service users), and 14 evaluative items from the Out-of-hours Patient Questionnaire (OPQ). Construct validity was assessed through correlations between any reliable (Cochran's α>0.7) scales, as suggested by a principal component analysis of the modified GPPS items, with the ‘entry access’ (four items) and ‘consultation satisfaction’ (10 items) OPQ subscales. Concurrent validity was determined by investigating whether each modified GPPS item was associated with thematically related items from the OPQ using linear regressions. Results The modified GPPS item-set formed a single scale (α=0.77), which summarised the two-component structure of the OPQ moderately well; explaining 39.7% of variation in the ‘entry access’ scores (r=0.63) and 44.0% of variation in the ‘consultation satisfaction’ scores (r=0.66), demonstrating acceptable construct validity. Concurrent validity was verified as each modified GPPS item was highly associated with a distinct set of related items from the OPQ. Conclusions Minor modifications are required for the English GPPS items evaluating out-of-hours care to improve comprehension by service users. A modified question set was demonstrated to comprise a valid measure of service users’ overall satisfaction with out-of-hours care received. This demonstrates the potential for the use of as few as four items in benchmarking providers and assisting services in identifying, implementing and assessing quality improvement initiatives.

The role of English in international business: the case of China

Esta tese propõe-se examinar o papel e estatuto do Inglês nos negócios internacionais na China, tomando como enquadramento a transformação deste país desde 1978 até ao presente. No quadro actual da globalização e internacionalização sociais e económicas, apresenta-se uma perspectiva das tendências demográficas e padrões económicos bem como a situação social e cultural actual da China. A relação entre a língua inglesa e práticas e valores associados e a cultura dos negócios na China também foi investigada através de um trabalho de campo realizado em empresas nacionais e internacionais, localizadas em diferentes regiões da China, em 2007 e 2008. Através dos resultados deste estudo, reconhecemos a máxima importância atribuída tanto à língua inglesa como à comunicação intercultural pela população inquirida, sublinhando a necessidade de desenvolver as competências interculturais e linguísticas orientadas para a gestão eficiente dos negócios. Com base nos nossos resultados, pode ser extraída a conclusão de que o Inglês funciona como uma ferramenta principal e um abrir de caminhos para encurtar a lacuna linguística e cultural entre as diferentes comunidades empresariais. Ajuda a China a adaptar-se e interagir com outras culturas e chegar harmoniosamente ao principio “win-win”, ou seja, alcançar o sucesso esperado nos negócios internacionais de hoje. Por outro lado, torna-se claro que os papéis, a natureza e o estatuto do Inglês/”Englishes” evoluem a par de processos de mudança social, cultural e económica. Prevê-se que esta evolução continuará, ficando a paisagem linguística mais complexa. Espera-se que este trabalho contribua para a melhor compreensão das relações entre a China e o resto do mundo.

Libraries and Canon-Formation: the Case of English in the Collections of the Library of the Faculty of Humanities, Lisbon University

Abstract: The project for researching the role played by libraries in canon-formation (namely through their policies regarding the creation, organization, preservation, and utilization of the collections) will be presented and discussed. We selected the Library of the Faculty of Humanities, Lisbon University, a modern academic library, created in 1859, by royal decree of D. Pedro V, following his canonical choice. Actually, the two contemporary rulers of new Britannia— Prince Albert, his cousin, and Queen Victoria—held this king in high consideration for his outstanding contribution to Portuguese modernisation. Representing various fields of study, the collections were decisive to canon-formation in the Faculty of Humanities. Thus, we have been trying to answer the following questions: who has been creating, organizing, preserving, and utilizing the collections, from the mid-nineteenth century onwards? When, where and how? Presently, we are studying the collections in English, namely the works belonging or referring to the long nineteenth century. Richard Garnett’s “The International Library of Famous Literature” (London, 1899) is our first case-study. The anthology determined the Western literary, cultural and visual canon at the turning of the century, as evidenced by comparing it to the Portuguese and Spanish editions, published at the beginning of the twentieth century.

Philosophies, traditional pedagogy, and new technologies: a report on a case study of EAP teachers' integration of technology into traditional practice

This chapter reports on a study of teachers in transition, developing their practice and their cognitions regarding the integration of learning technologies with traditional approaches to the teaching of English for Academic Purposes (EAP). Taking a case study approach, it examines developments in the practice of three teachers during and after a teacher education programme on the use of technology in the EAP classroom. This is a study of cognition, teaching philosophy, and the relationship between pedagogy, technology, and content, and how teachers situate these within their own practice. The setting is the rapidly changing UK higher education environment, where the speed of change is such that today's latest fashions and gadgets may well be yesterday's news tomorrow. Thus, this is not a tale of individual technologies or tools to make teachers' lives better. This is a story of people, of pedagogy's traditional values intersecting with technology, and the issues arising from this, alongside the evolution of strategies for dealing with these issues.

Thesaurus of english words and phrases classified and arranged so asto facilitate the expression of ideas and assiet in literary composition

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A handbook of poetics for students of english verse

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The leading facts of english history

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The leading facts of English history

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The lading facts of English history

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The leading facts of english history

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