Os forrós da Serra da Gameleira (São Tomé/RN) : etnicidade, festa e sociabilidade

This work intends to describe and analyze the parties of forró that happen in Serra da Gameleira, in São Tomé/RN. Serra is a divided social space: groups of different ethnic origins live together in Gameleira de Baixo, Salgadinho (or Gameleira de Cima) and Chaves Belas. They are approximately two hundred families that live exclusively from agriculture. We try to understand how the parties inform about the social organization, the ethnic composition of the families that live there and the past of Serra, through the genealogy offorró players. In the discussion, we identify the festive places: in the total, we have Five houses of forró that function regularly one of them has been described. The private and public spaces inside them are intimate related, with no clear limits between the house of forró and the residence. Each house of forró has an owner, that regularly makes the parties, mobilizing a big part of the inhabitants, and provoking the straitening of the social relations. Observing the festive sociability between different social segments, the forró appears like na element that minimizes social conflicts, providing news ways of association and cooperation in the space of Serra da Gameleira. For the collection of facts, we used the ethnographic method, through the direct observation, interviewing and documentary research. The local history is recounted following the routes of oral memory and historical documents analysis. In the end of the analysis, we concluded that music and party are elements that aggregate the different groups that live in the location and determine forms of expression of what is seen as a traditional culture

Avaliação de Indicadores de Qualidade no Hospital das Forças Armadas

O presente trabalho de investigação individual (TII) teve como objetivo produzir um índice de avaliação da satisfação dos utentes, delimitado às consultas externas do Hospital das Forças Armadas - Polo de Lisboa (HFAR/PL), a fim de identificar os aspetos positivos e negativos, bem como a qualidade dos serviços prestados, visando melhorar o desempenho desta unidade hospitalar. Para o desenvolvimento do TII seguiu-se um raciocínio hipotético-dedutivo, adotando no domínio metodológico uma estratégia quantitativa e usando como instrumento de recolha de dados, a técnica por inquérito de questionário, num modelo de perguntas fechadas, utilizando para isso a plataforma Survio1. “Como é que os utentes avaliam os serviços prestados nas Consultas Externas do HFAR/PL?”, é a pergunta pela qual foi orientado o presente trabalho, tendo sido avaliadas diversas dimensões (e respetivos indicadores), onde se conclui que a maioria de utentes estão satisfeitos relativamente ao desempenho dos profissionais de saúde (médicos e enfermeiros), embora seja importante refletir sobre outros aspetos, de modo a serem otimizados, visando a melhoria da qualidade do serviço prestado e a satisfação dos utentes. Abstract: This paper’s aim is to produce and analyze an evaluation index of the user’s satisfaction, limited to the scope of Armed Forces Hospital - Lisbon Campus (HFAR /PL) outpatients. This will make it possible to identify positive and negative aspects and evaluate the quality of the services, thus finding ways to improve the performance of the hospital. For the development of the research, a hypothetical-deductive reasoning, adopting a methodological quantitative approach, was used. A closed question survey, based on the Survio Platform, was used as the data collection instrument. The leading question was “How do users evaluate the services provided to Outpatients Consultations by HFAR / PL?". Several dimensions (and their respective indicators) were evaluated, leading to the conclusion that most outpatients are satisfied with the performance of the health professionals (doctors and nurses). Nevertheless, other aspects have been identified as needing optimization in order to improve the quality of the service and the user’s satisfaction.

Os forrós da Serra da Gameleira (São Tomé/RN) : etnicidade, festa e sociabilidade

This work intends to describe and analyze the parties of forró that happen in Serra da Gameleira, in São Tomé/RN. Serra is a divided social space: groups of different ethnic origins live together in Gameleira de Baixo, Salgadinho (or Gameleira de Cima) and Chaves Belas. They are approximately two hundred families that live exclusively from agriculture. We try to understand how the parties inform about the social organization, the ethnic composition of the families that live there and the past of Serra, through the genealogy offorró players. In the discussion, we identify the festive places: in the total, we have Five houses of forró that function regularly one of them has been described. The private and public spaces inside them are intimate related, with no clear limits between the house of forró and the residence. Each house of forró has an owner, that regularly makes the parties, mobilizing a big part of the inhabitants, and provoking the straitening of the social relations. Observing the festive sociability between different social segments, the forró appears like na element that minimizes social conflicts, providing news ways of association and cooperation in the space of Serra da Gameleira. For the collection of facts, we used the ethnographic method, through the direct observation, interviewing and documentary research. The local history is recounted following the routes of oral memory and historical documents analysis. In the end of the analysis, we concluded that music and party are elements that aggregate the different groups that live in the location and determine forms of expression of what is seen as a traditional culture