974 resultados para Software-as-a-service


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A adoção de software de gestão de alarmes revela-se essencial nas organizações, sobretudo no contexto hospitalar e de segurança, devido à celeridade com que os alarmes têm de ser processados nos ambientes críticos em que são gerados. Nos últimos anos, tem-se verificado uma enorme promoção de diretivas que recomendam a utilização de software de gestão de alarmes, de forma a que as organizações estejam preparadas para lidar com situações problemáticas e para prestar um serviço de qualidade. O fenómeno da ubiquidade computacional promovido pela utilização massiva da Web e de dispositivos móveis revolucionou de forma significativa o modo como as pessoas comunicam e partilham informação entre si. Deste modo, tem havido uma consciencialização por parte das organizações que desenvolvem sistemas de gestão de alarmes em investir recursos na migração das suas aplicações de desktop para a Web e para dispositivos móveis. O Connexall é uma das soluções de gestão de alarmes com maior adoção no mercado, no entanto, carece de aplicações de software focalizadas na Web e nos dispositivos móveis. Neste sentido, o objetivo deste projeto de mestrado consiste em desenvolver duas aplicações de gestão de alarmes, o Active Alarm Client Plus para Android e o Device Assignment Client para a Web, integradas com o Connexall, através da utilização de um Web service para o efeito. Com o desenvolvimento deste projeto, pretende-se expandir os horizontes de aplicação do Connexall no que diz respeito à diversidade de equipamentos computacionais presentes no mercado, de modo a promover a ubiquidade cada vez mais assente no acesso e partilha de informação no contexto de gestão de alarmes.

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Among the potentially polluting economic activities that compromise the quality of groundwater are the gas stations. The city of Natal has about 120 gas stations, of which only has an environmental license for operation. Discontinuities in the offices were notified by the Public Ministry of Rio Grande do Norte to carry out the environmental adaptations, among which is the investigation of environmental liabilities. The preliminary and confirmatory stages of this investigation consisted in the evaluation of soil gas surveys with two confirmatory chemical analysis of BTEX, PAH and TPH. To get a good evaluation and interpretation of results obtained in the field, it became necessary three-dimensional representation of them. We used a CAD software to graph the equipment installed in a retail service station fuel in Natal, as well as the plumes of contamination by volatile organic compounds. The tool was concluded that contamination is not located in the current system of underground storage of fuel development, but reflects the historical past in which tanks were removed not tight gasoline and diesel

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Service provisioning is a challenging research area for the design and implementation of autonomic service-oriented software systems. It includes automated QoS management for such systems and their applications. Monitoring, Diagnosis and Repair are three key features of QoS management. This work presents a self-healing Web service-based framework that manages QoS degradation at runtime. Our approach is based on proxies. Proxies act on meta-level communications and extend the HTTP envelope of the exchanged messages with QoS-related parameter values. QoS Data are filtered over time and analysed using statistical functions and the Hidden Markov Model. Detected QoS degradations are handled with proxies. We experienced our framework using an orchestrated electronic shop application (FoodShop).

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Pós-graduação em Enfermagem (mestrado profissional) - FMB

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Pós-graduação em Engenharia Elétrica - FEIS

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The behavior of composed Web services depends on the results of the invoked services; unexpected behavior of one of the invoked services can threat the correct execution of an entire composition. This paper proposes an event-based approach to black-box testing of Web service compositions based on event sequence graphs, which are extended by facilities to deal not only with service behavior under regular circumstances (i.e., where cooperating services are working as expected) but also with their behavior in undesirable situations (i.e., where cooperating services are not working as expected). Furthermore, the approach can be used independently of artifacts (e.g., Business Process Execution Language) or type of composition (orchestration/choreography). A large case study, based on a commercial Web application, demonstrates the feasibility of the approach and analyzes its characteristics. Test generation and execution are supported by dedicated tools. Especially, the use of an enterprise service bus for test execution is noteworthy and differs from other approaches. The results of the case study encourage to suggest that the new approach has the power to detect faults systematically, performing properly even with complex and large compositions. Copyright © 2012 John Wiley & Sons, Ltd.

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Il Cloud computing è probabilmente l'argomento attualmente più dibattuto nel mondo dell'Information and Communication Technology (ICT). La diffusione di questo nuovo modo di concepire l'erogazione di servizi IT, è l'evoluzione di una serie di tecnologie che stanno rivoluzionando le modalit à in cui le organizzazioni costruiscono le proprie infrastrutture informatiche. I vantaggi che derivano dall'utilizzo di infrastrutture di Cloud Computing sono ad esempio un maggiore controllo sui servizi, sulla struttura dei costi e sugli asset impiegati. I costi sono proporzionati all'eettivo uso dei servizi (pay-per-use), evitando dunque gli sprechi e rendendo più efficiente il sistema di sourcing. Diverse aziende hanno già cominciato a provare alcuni servizi cloud e molte altre stanno valutando l'inizio di un simile percorso. La prima organizzazione a fornire una piattaforma di cloud computing fu Amazon, grazie al suo Elastic Computer Cloud (EC2). Nel luglio del 2010 nasce OpenStack, un progetto open-source creato dalla fusione dei codici realizzati dall'agenzia governativa della Nasa[10] e dell'azienda statunitense di hosting Rackspace. Il software realizzato svolge le stesse funzioni di quello di Amazon, a differenza di questo, però, è stato rilasciato con licenza Apache, quindi nessuna restrizione di utilizzo e di implementazione. Oggi il progetto Openstack vanta di numerose aziende partner come Dell, HP, IBM, Cisco, e Microsoft. L'obiettivo del presente elaborato è quello di comprendere ed analizzare il funzionamento del software OpenStack. Il fine principale è quello di familiarizzare con i diversi componenti di cui è costituito e di concepire come essi interagiscono fra loro, per poter costruire infrastrutture cloud del tipo Infrastructure as a service (IaaS). Il lettore si troverà di fronte all'esposizione degli argomenti organizzati nei seguenti capitoli. Nel primo capitolo si introduce la definizione di cloud computing, trattandone le principali caratteristiche, si descrivono poi, i diversi modelli di servizio e di distribuzione, delineando vantaggi e svantaggi che ne derivano. Nel secondo capitolo due si parla di una delle tecnologie impiegate per la realizzazione di infrastrutture di cloud computing, la virtualizzazione. Vengono trattate le varie forme e tipologie di virtualizzazione. Nel terzo capitolo si analizza e descrive in dettaglio il funzionamento del progetto OpenStack. Per ogni componente del software, viene illustrata l'architettura, corredata di schemi, ed il relativo meccanismo. Il quarto capitolo rappresenta la parte relativa all'installazione del software e alla configurazione dello stesso. Inoltre si espongono alcuni test effettuati sulla macchina in cui è stato installato il software. Infine nel quinto capitolo si trattano le conclusioni con le considerazioni sugli obiettivi raggiunti e sulle caratteristiche del software preso in esame.

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Many industries and academic institutions share the vision that an appropriate use of information originated from the environment may add value to services in multiple domains and may help humans in dealing with the growing information overload which often seems to jeopardize our life. It is also clear that information sharing and mutual understanding between software agents may impact complex processes where many actors (humans and machines) are involved, leading to relevant socioeconomic benefits. Starting from these two input, architectural and technological solutions to enable “environment-related cooperative digital services” are here explored. The proposed analysis starts from the consideration that our environment is physical space and here diversity is a major value. On the other side diversity is detrimental to common technological solutions, and it is an obstacle to mutual understanding. An appropriate environment abstraction and a shared information model are needed to provide the required levels of interoperability in our heterogeneous habitat. This thesis reviews several approaches to support environment related applications and intends to demonstrate that smart-space-based, ontology-driven, information-sharing platforms may become a flexible and powerful solution to support interoperable services in virtually any domain and even in cross-domain scenarios. It also shows that semantic technologies can be fruitfully applied not only to represent application domain knowledge. For example semantic modeling of Human-Computer Interaction may support interaction interoperability and transformation of interaction primitives into actions, and the thesis shows how smart-space-based platforms driven by an interaction ontology may enable natural ad flexible ways of accessing resources and services, e.g, with gestures. An ontology for computational flow execution has also been built to represent abstract computation, with the goal of exploring new ways of scheduling computation flows with smart-space-based semantic platforms.

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Data sets describing the state of the earth's atmosphere are of great importance in the atmospheric sciences. Over the last decades, the quality and sheer amount of the available data increased significantly, resulting in a rising demand for new tools capable of handling and analysing these large, multidimensional sets of atmospheric data. The interdisciplinary work presented in this thesis covers the development and the application of practical software tools and efficient algorithms from the field of computer science, aiming at the goal of enabling atmospheric scientists to analyse and to gain new insights from these large data sets. For this purpose, our tools combine novel techniques with well-established methods from different areas such as scientific visualization and data segmentation. In this thesis, three practical tools are presented. Two of these tools are software systems (Insight and IWAL) for different types of processing and interactive visualization of data, the third tool is an efficient algorithm for data segmentation implemented as part of Insight.Insight is a toolkit for the interactive, three-dimensional visualization and processing of large sets of atmospheric data, originally developed as a testing environment for the novel segmentation algorithm. It provides a dynamic system for combining at runtime data from different sources, a variety of different data processing algorithms, and several visualization techniques. Its modular architecture and flexible scripting support led to additional applications of the software, from which two examples are presented: the usage of Insight as a WMS (web map service) server, and the automatic production of a sequence of images for the visualization of cyclone simulations. The core application of Insight is the provision of the novel segmentation algorithm for the efficient detection and tracking of 3D features in large sets of atmospheric data, as well as for the precise localization of the occurring genesis, lysis, merging and splitting events. Data segmentation usually leads to a significant reduction of the size of the considered data. This enables a practical visualization of the data, statistical analyses of the features and their events, and the manual or automatic detection of interesting situations for subsequent detailed investigation. The concepts of the novel algorithm, its technical realization, and several extensions for avoiding under- and over-segmentation are discussed. As example applications, this thesis covers the setup and the results of the segmentation of upper-tropospheric jet streams and cyclones as full 3D objects. Finally, IWAL is presented, which is a web application for providing an easy interactive access to meteorological data visualizations, primarily aimed at students. As a web application, the needs to retrieve all input data sets and to install and handle complex visualization tools on a local machine are avoided. The main challenge in the provision of customizable visualizations to large numbers of simultaneous users was to find an acceptable trade-off between the available visualization options and the performance of the application. Besides the implementational details, benchmarks and the results of a user survey are presented.

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Agile methodologies have become the standard approach to software development. The most popular and used one is Scrum. Scrum is a very simple and flexible framework that respond to unpredictability in a really effective way. However, his implementation must be correct, and since Scrum tells you what to do but not how to do it, this is not trivial. In this thesis I will describe the Scrum Framework, how to implement it and a tool that can help to do this. The thesis is divided into three parts. The first part is called Scrum. Here I will introduce the framework itself, its key concepts and its components. In Scrum there are three components: roles, meetings and artifacts. Each of these is meant to accomplish a series of specific tasks. After describing the “what to do”, in the second part, Best Practices, I will focus on the “how to do it”. For example, how to decide which items should be included in the next sprint, how to estimate tasks, and how should the team workspace be. Finally, in the third part called Tools, I will introduce Visual Studio Online, a cloud service from Microsoft that offers Git and TFVC repositories and the opportunity to manage projects with Scrum. == Versione italiana: I metodi Agile sono diventati l’approccio standard per lo sviluppo di software. Il più famoso ed utilizzato è Scrum. Scrum è un framework molto semplice e flessibile che risponde ai cambiamenti in una maniera molto efficace. La sua implementazione deve però essere corretta, e visto che Scrum ci dice cosa fare ma non come farlo, questo non risulta essere immediato. In questa tesi descriverò Scrum, come implementarlo ed uno strumento che ci può aiutare a farlo. La tesi è divisa in tre parti. La prima parte è chiamata Scrum. Qui introdurrò il framework, i suoi concetti base e le sue componenti. In Scrum ci sono tre componenti: i ruoli, i meeting e gli artifact. Ognuno di questi è studiato per svolgere una serie di compiti specifici. Dopo aver descritto il “cosa fare”, nella seconda parte, Best Practices, mi concentrerò sul “come farlo”. Ad esempio, come decidere quali oggetti includere nella prossima sprint, come stimare ogni task e come dovrebbe essere il luogo di lavoro del team. Infine, nella terza parte chiamata Tools, introdurrò Visual Studio Online, un servizio cloud della Microsoft che offre repository Git e TFVC e l’opportunità di gestire un progetto con Scrum.

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La presente tesi nasce da un tirocinio avanzato svolto presso l’azienda CTI (Communication Trend Italia) di Milano. Gli obiettivi dello stage erano la verifica della possibilità di inserire gli strumenti automatici nel flusso di lavoro dell’azienda e l'individuazione delle tipologie testuali e delle combinazioni linguistiche a cui essi sono applicabili. Il presente elaborato si propone di partire da un’analisi teorica dei vari aspetti legati all’utilizzo della TA, per poi descriverne l’applicazione pratica nei procedimenti che hanno portato alla creazione dei sistemi custom. Il capitolo 1 offre una panoramica teorica sul mondo della machine translation, che porta a delineare la modalità di utilizzo della TA ad oggi più diffusa: quella in cui la traduzione fornita dal sistema viene modificata tramite post-editing oppure il testo di partenza viene ritoccato attraverso il pre-editing per eliminare gli elementi più ostici. Nel capitolo 2, partendo da una panoramica relativa ai principali software di traduzione automatica in uso, si arriva alla descrizione di Microsoft Translator Hub, lo strumento scelto per lo sviluppo dei sistemi custom di CTI. Nel successivo passaggio, l’attenzione si concentra sull’ottenimento di sistemi customizzati. Un ampio approfondimento è dedicato ai metodi per reperire ed utilizzare le risorse. In seguito viene descritto il percorso che ha portato alla creazione e allo sviluppo dei due sistemi Bilanci IT_EN e Atto Costitutivo IT_EN in Microsoft Translator Hub. Infine, nel quarto ed ultimo capitolo gli output che i due sistemi forniscono vengono rivisti per individuarne le caratteristiche e analizzati tramite alcuni tool di valutazione automatica. Grazie alle informazioni raccolte vengono poi formulate alcune previsioni sul futuro uso dei sistemi presso l’azienda CTI.

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This paper presents our ongoing work on enterprise IT integration of sensor networks based on the idea of service descriptions and applying linked data principles to them. We argue that using linked service descriptions facilitates a better integration of sensor nodes into enterprise IT systems and allows SOA principles to be used within the enterprise IT and within the sensor network itself.

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This paper discusses several issues of Service-Centric Networking (SCN) as an extension of the Information-Centric Networking (ICN) paradigm. SCN allows extended caching, where not exactly the same content as requested can be read from caches, but similar content can be used to produce the content requested, e.g., by filtering or transcoding. We discuss the issue of naming and routing for general dynamic services for both tightly coupled and decoupled ICN approaches. Challenges and solutions for service management are identified, in particular for composed services, which allow distributed in-network processing of service requests. We introduce the term Software-Defined Service-Centric Networking as an extension of Software-Defined Networking. A prototype implementation for SCN proofs its validity and feasibility and underlines its potential benefits.

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Software-maintenance offshore outsourcing (SMOO) projects have been plagued by tedious knowledge transfer during the service transition to the vendor. Vendor engineers risk being over-strained by the high amounts of novel information, resulting in extra costs that may erode the business case behind offshoring. Although stakeholders may desire to avoid these extra costs by implementing appropriate knowledge transfer practices, little is known on how effective knowledge transfer can be designed and managed in light of the high cognitive loads in SMOO transitions. The dissertation at hand addresses this research gap by presenting and integrating four studies. The studies draw on cognitive load theory, attributional theory, and control theory and they apply qualitative, quantitative, and simulation methods to qualitative data from eight in-depth longitudinal cases. The results suggest that the choice of appropriate learning tasks may be more central to knowledge transfer than the amount of information shared with vendor engineers. Moreover, because vendor staff may not be able to and not dare to effectively self-manage learn-ing tasks during early transition, client-driven controls may be initially required and subsequently faded out. Collectively, the results call for people-based rather than codification-based knowledge management strategies in at least moderately specific and complex software environments.

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Gaining economic benefits from substantially lower labor costs has been reported as a major reason for offshoring labor-intensive information systems services to low-wage countries. However, if wage differences are so high, why is there such a high level of variation in the economic success between offshored IS projects? This study argues that offshore outsourcing involves a number of extra costs for the ^his paper was recommended for acceptance by Associate Guest Editor Erran Carmel. client organization that account for the economic failure of offshore projects. The objective is to disaggregate these extra costs into their constituent parts and to explain why they differ between offshored software projects. The focus is on software development and maintenance projects that are offshored to Indian vendors. A theoretical framework is developed a priori based on transaction cost economics (TCE) and the knowledge-based view of the firm, comple mented by factors that acknowledge the specific offshore context The framework is empirically explored using a multiple case study design including six offshored software projects in a large German financial service institution. The results of our analysis indicate that the client incurs post contractual extra costs for four types of activities: (1) re quirements specification and design, (2) knowledge transfer, (3) control, and (4) coordination. In projects that require a high level of client-specific knowledge about idiosyncratic business processes and software systems, these extra costs were found to be substantially higher than in projects where more general knowledge was needed. Notably, these costs most often arose independently from the threat of oppor tunistic behavior, challenging the predominant TCE logic of market failure. Rather, the client extra costs were parti cularly high in client-specific projects because the effort for managing the consequences of the knowledge asymmetries between client and vendor was particularly high in these projects. Prior experiences of the vendor with related client projects were found to reduce the level of extra costs but could not fully offset the increase in extra costs in highly client-specific projects. Moreover, cultural and geographic distance between client and vendor as well as personnel turnover were found to increase client extra costs. Slight evidence was found, however, that the cost-increasing impact of these factors was also leveraged in projects with a high level of required client-specific knowledge (moderator effect).