A psychiatric approach to the treatment of promiscuity; a further report of a psychiatric study made under the auspices of the Venereal Disease Division, U. S. Public Health Service, the California State Dept. of Public Health, and the San Francisco Dept. of Public Health, January, 1943 to July, 1947.

"A further development and expansion of an earlier study [An experiment in the psychiatric treatment of promiscuous girls, by Ernest G. Lion, and others] sponsored by the same organizations reported in 1945."

Nonresidential self-help organizations and the drug abuse problem : an exploratory conference.

Mode of access: Internet.

Becoming a volunteer : resources for individuals, libraries, and organizations.

Mode of access: Internet.

A study of the social service field,

"First annual report covering the period from February 15, 1917, to April 30, 1918."

Human rights and the phenomenon of disappearances [microform] : hearings before the Subcommittee on International Organizations of the Committee on Foreign Affairs, House of Representatives, Ninety-sixth Congress, first session, September 20, 25, and October 18, 1979.

Reuse of record except for individual research requires license from Congressional Information Service, Inc.

Economic sanctions against Rhodesia [microform] : hearings before the Subcommittees on Africa and on International Organizations of the Committee on Foreign Affairs, House of Representatives, Ninety-sixth Congress, first session ....

Reuse of record except for individual research requires license from Congressional Information Service, Inc.

Human rights and the Baltic States [microform] : hearing before the Subcommittee on International Organizations of the Committee on Foreign Affairs, House of Representatives, Ninety-sixth Congress, first session, June 26, 1979.

Reuse of record except for individual research requires license from Congressional Information Service, Inc.

U.S. policy and major issues in the 34th U.N. General Assembly [microform] : hearings before the Subcommittee on International Organizations of the Committee on Foreign Affairs, House of Representatives, Ninety-sixth Congress, first session, September 13 and 19, 1979.

Reuse of record except for individual research requires license from Congressional Information Service, Inc.

Human rights and the detention of Andrei Sakharov, update [microform] : hearing before the Subcommittee on International Organizations of the Committee on Foreign Affairs, House of Representatives, Ninety-sixth Congress, second session, April 24, 1980.

Reuse of record except for individual research requires license from Congressional Information Service, Inc.

Employee organizations in government; a report of the Committee on Employee Organizations in Government.

Mode of access: Internet.

A compendium of state unemployment insurance operations, organizations, and relationships.

Chiefly tables.

Establishing and operating grower-owned organizations for integrated pest management /

Includes appendix.

Tax guide for churches and other religious organizations.

Cover title.

Hospitals and HMOs : an overview of hospital sponsorship of health maintenance organizations /

Mode of access: Internet.

'Looking good, feeling better': Consumption, Control and the Aesthetics of Exclusivity in the Service Encounter

The majority of ‘service’ literature has focused on the production side of service work (i.e. employees and management), while treating the role of the customer and/or consumer as secondary (Korczynski and Ott, 2004). Those authors who have addressed the role consumption plays in shaping and maintaining individuals' self- identity have tended to overemphasize the dominance of consumer culture in shaping ‘our consciousness’ (Ritzer, 1999), with little in the way of empirical evidence to support these assertions. This paper develops the conceptualization of service work and consumer culture literature, by placing more emphasis on the customer in the service encounter. Using an ethnographic study of a ‘high class’ department store, this paper addresses employee and customer identity and the nature of managerial, employee and customer control within this ‘exclusive’ context. Of particular interest is how employees and customer’s ‘embody’ this control. Using Bourdieu’s (1986) conception of class and habitus, the concept of exclusivity goes beyond the management /service worker dyad by providing a means of investigating identity control by the organization over both customers and service workers. However, an organization’s exclusivity is not a closed normative pursuit of control, and shows this enterprise is part of a contested terrain, while revealing the ambiguity and ‘openness’ of control practices and pursuits. In order to uphold the ideal of exclusivity, management, service workers and customers must all engage in a precarious quest for establishing and maintaining a sense of control and/or identity. This paper demonstrates the continuing contradiction between bureaucratic practices of control and consumer culture, and highlights the need for research that investigates the context -dependent nature of control in service-related and consumer studies.