Performance plumbing: Installing performance management systems to deliver lasting value

Purpose - The purpose of this paper is to explore the concept of performance plumbing, arguing that too often performance management systems in organisations are not correctly installed. Without the appropriate plumbing, performance management systems do not drive organisational change and improvement. Design/methodology/approach - The paper draws on the consultancy experiences of two of the authors, as well as the research of the third. Specific case examples are provided throughout the paper to illustrate the points being made. Findings - The paper argues that the key elements of a plumbed-in performance management system are: performance architecture; performance insights; performance focus; and performance action. Taken together, these four elements provide the necessary plumbing to enable performance management systems to deliver real value. Research limitations/implications - The paper draws on the experience of the authors, rather than a formally designed piece of research. The ideas presented in the paper would therefore benefit from further investigation and testing. Originality/value - The paper will be valuable to scholars and practitioners interested in ensuring that performance management systems deliver lasting value. © Emerald Group Publishing Limited.

Auto ID based control systems - An overview

This paper will provide a rationale for developing control systems based on the availability of automated identification (Auto ID) information provision. Much of the Auto-ID research has to date focussed on developing the essential infrastructure for dynamically extracting, networking and storing product data. These developments will help to revolutionise the accuracy, quality and timeliness of data acquired by Business Information Systems and should lead to major cost savings and performance improvements as a result. This paper introduces an additional phase of Auto ID research and development in which the nature of control system decisions is reconsidered in the light of the availability of ubiquitous, unique, item-level information. The paper will: (i) Indicate why the availability of ubiquitous, unique, item-level data can enable enhanced and fundamentally different control approaches and highlight potential benefits from control systems incorporating this Auto ID data (ii) Demonstrate what is required to develop control systems based around the availability of Auto ID data. (iii) Outline the research challenges in determining how such systems will be developed.

Computer-Based Diagnostic Systems: Computer-Based Troubleshooting

ISBN: 3-540-76198-5 (out of print)

Library management systems:current issues and developments

Tedd, L.A. (2006). Library management systems: current issues and developments. Umbrella 2007 conference of the Chartered Institute of Library and Information Professionals in Hatfield, July 2007.

Library management systems

Tedd, L.A. (2007). Library management systems. In J.H. Bowman (Ed.), British librarianship and information work 2001-2005 (pp.431-453). Aldershot:Ashgate.

Library management systems

Tedd, L.A. (2006). Library management systems. In J. H. Bowman(Ed.), British Librarianship and Information Work 1991-2000 (pp.452-471). Aldershot:Ashgate

Integrated spot size converters for InP based photonic systems

The ever increasing demand for broadband communications requires sophisticated devices. Photonic integrated circuits (PICs) are an approach that fulfills those requirements. PICs enable the integration of different optical modules on a single chip. Low loss fiber coupling and simplified packaging are key issues in keeping the price of PICs at a low level. Integrated spot size converters (SSC) offer an opportunity to accomplish this. Design, fabrication and characterization of SSCs based on an asymmetric twin waveguide (ATG) at a wavelength of 1.55 μm are the main elements of this dissertation. It is theoretically and experimentally shown that a passive ATG facilitates a polarization filter mechanism. A reproducible InP process guideline is developed that achieves vertical waveguides with smooth sidewalls. Birefringence and resonant coupling are used in an ATG to enable a polarization filtering and splitting mechanism. For the first time such a filter is experimentally shown. At a wavelength of 1610 nm a power extinction ratio of (1.6 ± 0.2) dB was measured for the TE- polarization in a single approximately 372 μm long TM- pass polarizer. A TE-pass polarizer with a similar length was demonstrated with a TM/TE-power extinction ratio of (0.7 ± 0.2) dB at 1610 nm. The refractive indices of two different InGaAsP compositions, required for a SSC, are measured by the reflection spectroscopy technique. A SSC layout for dielectric-free fabricated compact photodetectors is adjusted to those index values. The development and the results of the final fabrication procedure for the ATG concept are outlined. The etch rate, sidewall roughness and selectivity of a Cl2/CH4/H2 based inductively coupled plasma (ICP) etch are investigated by a design of experiment approach. The passivation effect of CH4 is illustrated for the first time. Conditions are determined for etching smooth and vertical sidewalls up to a depth of 5 μm.