Avaliação da performance empresarial: o economic value added (EVA®) e a sua relação com o valor da empresa

Mestrado em Contabilidade e Gestão das Instituições Financeiras

Exploração de dados de uma solução mobile wallet usando as técnicas de data mining

A descoberta de conhecimento em dados hoje em dia é um ponto forte para as empresas. Atualmente a CardMobili não dispõe de qualquer sistema de mineração de dados, sendo a existência deste uma mais-valia para as suas operações de marketing diárias, nomeadamente no lançamento de cupões a um grupo restrito de clientes com uma elevada probabilidade que os mesmos os utilizem. Para isso foi analisada a base de dados da aplicação tentando extrair o maior número de dados e aplicadas as transformações necessárias para posteriormente serem processados pelos algoritmos de mineração de dados. Durante a etapa de mineração de dados foram aplicadas as técnicas de associação e classificação, sendo que os melhores resultados foram obtidos com técnicas de associação. Desta maneira pretende-se que os resultados obtidos auxiliem o decisor na sua tomada de decisões.

Luz ao fundo do túnel? Análise de um modelo de prevenção e intervenção face ao sobreendividamento das famílias

Na actual conjuntura económica portuguesa tem-se registado uma evolução crescente de situações de sobreendividamento ou de insolvência dos agregados familiares. Associada a esta tendência, surge a preocupação, por parte dos decisores, em encontrar formas de intervenção, mais ou menos ajustadas, face aos problemas verificados. Contudo, esta problemática exige uma actuação integrada, que contemple medidas direccionadas não apenas para a intervenção mas também para a prevenção deste tipo de situações na sociedade portuguesa. Pretendemos, com a apresentação deste modelo, propor um vasto conjunto de medidas, entre as quais se conta a educação financeira, que conduzam a uma dupla actuação face à problemática do sobreendividamento (preventiva e de tratamento), atendendo aos antecedentes, de natureza diversa, que podem estar na sua origem. Este modelo será alvo de uma reflexão e análise, com vista a identificar a pertinência da sua aplicação ao actual panorama sócio-económico português.

O ditado como estratégia de aprendizagem

O ensino da escrita é uma questão que tem estado presente nas preocupações dos decisores políticos e dos investigadores em Portugal. O ensino e aprendizagem da ortografia, não tem sido objecto privilegiado na investigação, observando-se na maioria das salas de aula práticas que apelam exclusivamente à memorização. Neste artigo, propõe-se uma reflexão sobre ensino da ortografia, apresentando alguns dados de um projeto em curso em sala de aula com o propósito de melhorar as práticas de ensino da ortografia.

Tendências futuras de evolução das qualificações na Europa

The aim of this report is to highlight the importance of foresight exercises as a necessary tool to help the decision makers, allowing through projections and identification of the main trends, the identification of the key variables of the process and which ones may have more influence in the process of evolution of societies. It will be presented some examples of prospective methods and also scenarios construction. One example is the European project WORKS (Work organization restructuring in the knowledge society) that pretend to built a set of scenarios about the possible evolution of work in Europe in a short, medium and long term, stressing the key variables that may have an important role in the process and their interconnections. Another exemple is the report ‘Future skill needs in Europe’ prepared in 2008 by Cedefop, that presents data about the future development of employment by industry, occupation and qualification by 2015.

A flexibility reference model to achieve leagility in virtual organizations

The paper proposes a Flexibility Requirements Model and a Factory Templates Framework to support the dynamic Virtual Organization decision-makers in order to reach effective response to the emergent business opportunities ensuring profitability. Through the construction and analysis of the flexibility requirements model, the network managers can achieve and conceive better strategies to model and breed new dynamic VOs. This paper also presents the leagility concept as a new paradigm fit to equip the network management with a hybrid approach that better tackle the performance challenges imposed by the new and competitive business environments.

The intersection of people, technology and local space. PPGIS and Web in practice for participatory planning

Dissertation submitted in partial fulfilment of the requirements for the Degree of Master of Science in Geospatial Technologies

An environmental atlas of Albania

Dissertation submitted in partial fulfilment of the requirements for the Degree of Master of Science in Geospatial Technologies

Land use/ land cover change and its impact on soil erosion process in Begnas Tal Rupa Tal watershed using geospatial tools, Kaski district, Nepal

Dissertation submitted in partial fulfilment of the requirements for the Degree of Master of Science in Geospatial Technologies

Optimal fuzzy PID control tuned with genetic algorithms

Fuzzy logic controllers (FLC) are intelligent systems, based on heuristic knowledge, that have been largely applied in numerous areas of everyday life. They can be used to describe a linear or nonlinear system and are suitable when a real system is not known or too difficult to find their model. FLC provide a formal methodology for representing, manipulating and implementing a human heuristic knowledge on how to control a system. These controllers can be seen as artificial decision makers that operate in a closed-loop system, in real time. The main aim of this work was to develop a single optimal fuzzy controller, easily adaptable to a wide range of systems – simple to complex, linear to nonlinear – and able to control all these systems. Due to their efficiency in searching and finding optimal solution for high complexity problems, GAs were used to perform the FLC tuning by finding the best parameters to obtain the best responses. The work was performed using the MATLAB/SIMULINK software. This is a very useful tool that provides an easy way to test and analyse the FLC, the PID and the GAs in the same environment. Therefore, it was proposed a Fuzzy PID controller (FL-PID) type namely, the Fuzzy PD+I. For that, the controller was compared with the classical PID controller tuned with, the heuristic Ziegler-Nichols tuning method, the optimal Zhuang-Atherton tuning method and the GA method itself. The IAE, ISE, ITAE and ITSE criteria, used as the GA fitness functions, were applied to compare the controllers performance used in this work. Overall, and for most systems, the FL-PID results tuned with GAs were very satisfactory. Moreover, in some cases the results were substantially better than for the other PID controllers. The best system responses were obtained with the IAE and ITAE criteria used to tune the FL-PID and PID controllers.

CardioBengo study protocol: a population based cardiovascular longitudinal study in Bengo Province, Angola

Background: Cardiovascular diseases and other non-communicable diseases are major causes of morbidity and mortality, responsible for 38 million deaths in 2012, 75 % occurring in low- and middle-income countries. Most of these countries are facing a period of epidemiological transition, being confronted with an increased burden of non-communicable diseases, which challenge health systems mainly designed to deal with infectious diseases. With the adoption of the World Health Organization “Global Action Plan for the Prevention and Control of non-communicable diseases, 2013–2020”, the national dimension of risk factors for non-communicable diseases must be reported on a regular basis. Angola has no national surveillance system for non-communicable diseases, and periodic population-based studies can help to overcome this lack of information. CardioBengo will collect information on risk factors, awareness rates and prevalence of symptoms relevant to cardiovascular diseases, to assist decision makers in the implementation of prevention and treatment policies and programs. Methods: CardioBengo is designed as a research structure that comprises a cross-sectional component, providing baseline information and the assembling of a cohort to follow-up the dynamics of cardiovascular diseases risk factors in the catchment area of the Dande Health and Demographic Surveillance System of the Health Research Centre of Angola, in Bengo Province, Angola. The World Health Organization STEPwise approach to surveillance questionnaires and procedures will be used to collect information on a representative sex-age stratified sample, aged between 15 and 64 years old. Discussion: CardioBengo will recruit the first population cohort in Angola designed to evaluate cardiovascular diseases risk factors. Using the structures in place of the Dande Health and Demographic Surveillance System and a reliable methodology that generates comparable results with other regions and countries, this study will constitute a useful tool for the surveillance of cardiovascular diseases. Like all longitudinal studies, a strong concern exists regarding dropouts, but strategies like regular visits to selected participants and a strong community involvement are in place to minimize these occurrences.

Strategic Planning and Organizational Effectiveness in Social Service Organizations in Portugal

This study aims to understand the reality of social service organizations, the level of implementation of the strategic planning as well as the impact of its application on organizational effectiveness. At first, we will group organizations in clusters according to the level of strategic planning implementation and its degree of effectiveness. Secondly, we will analyse all the different groups. Given the growing number of social service organizations and the consequent complexity of their structures, it turns out the need for these organizations adopt formal management techniques. Strategic planning is a valuable strategic management tool and one of its main objectives is to make organizations more effective. Therefore, the research has been conducted in order to determine if strategic planning is implemented in social service organizations and which effects has its application on organizational effectiveness. The survey, applied to 220 social service organizations, allowed us to gather them into different clusters, showing that different levels of strategic planning determine distinct degrees of organizational efficiency. Finally, it should be noted that findings of this research may be essential to decision makers of these organizations, because it was shown that the adoption of strategic planning has a positive influence on organizational effectiveness of social service organizations.

Rainwater harvesting case study: FCT/UNL campus

Dissertação apresentada para a obtenção do grau de Mestre em Engenharia do Ambiente, Perfil Engenharia Sanitária

How to link organizational competences in public organizations?

Comunicação apresentada na 17ª Conferência Anual da Network of Intitutes and Schools of Public Administration (NISPA) em Birdua, Montenegro de 14 a 16 dem Maio de 2009.

Finding a school technological partner: a multicriteria method for school information system producer selection

The choice of an information systems is a critical factor of success in an organization's performance, since, by involving multiple decision-makers, with often conflicting objectives, several alternatives with aggressive marketing, makes it particularly complex by the scope of a consensus. The main objective of this work is to make the analysis and selection of a information system to support the school management, pedagogical and administrative components, using a multicriteria decision aid system – MMASSITI – Multicriteria Method- ology to Support the Selection of Information Systems/Information Technologies – integrates a multicriteria model that seeks to provide a systematic approach in the process of choice of Information Systems, able to produce sustained recommendations concerning the decision scope. Its application to a case study has identi- fied the relevant factors in the selection process of school educational and management information system and get a solution that allows the decision maker’ to compare the quality of the various alternatives.