Estudio para la ampliación de un sistema ERP SAP/R3 en una empresa pública responsable del ciclo integral del agua

Partiendo de un sistema SAP R/3 implantado en las áreas de financiera, comercial y recursos humanos de una empresa modelo llamada Aguama, se plantea su ampliación a las áreas de explotación, proyectos y planificación.

Parametrització i customizing SAP/R3. FI/MM/SD : GIELECTRICS, S.A.

El present treball final de carrera comprèn la realització i posterior presentació d'un projecte d'implantació del sistema de gestió empresarial SAP R/3 en una empresa del sector de venda d'electrodomèstics: GIELECTRICS, S.A.

Implantación de SAP/R3 en Termotasajero S.A. E.S.P.

Estamos inmersos en un profundo cambio de todo tipo y su compresión es fundamental para las organizaciones, particularmente en el contexto de los Sistemas y Tecnologías de Información. Aunque los avances tecnológicos de los últimos veinte y cinco años han sido constantes y espectaculares, en los últimos 10 años se ha producido una verdadera revolución tecnológica de gran importancia para todos los sectores económicos. Las empresas dependen de los órdenes económicos, industriales, y sociales en los que se encuentran inmersas por lo que, se las tendencias tecnológicas y los entornos económicos e industriales cambian, deben adaptarse rápidamente a las nuevas circunstancias para sobrevivir. Por lo anterior, el mundo actual, exige que las organizaciones formulen y ejecuten proyectos cada vez más óptimos bajo metodologías más eficientes, que les permita permanecer en el mercado con el cumplimiento de sus objetivos estratégicos. Termotasajero S.A. E.S.P es una empresa termoeléctrica colombiana, que está interesada en mejorar sus procesos internos con el fin de ser más competitiva, ofrecer un mejor producto, reducir los ciclos del negocio y tener mayor dominio de los procesos de la organización; para lograr este objetivo ha decidido implementar un sistema de información que integre la parte financiera, el recurso humano, la gestión de materiales y mantenimiento de planta. SAP/R3 será el sistema a implementar en Termotasajero S.A E.P.S. Este proyecto utilizará la metodología presentada en la Especialización de Gerencia de Proyectos de Sistemas.

Implantació en SAP R/3 de la fusió per absorció impròpia en les societats 'A1' i 'A2'

En el context actual sovint tenen lloc operacions juridicofinanceres de gran envergadura entre empreses del mateix grup, especialment en determinats sectors de l'economia. Aquestes operacions comporten la integració dels sistemes d'informació de les societats que s'hi troben afectades. El cas que ens ocupa fa referència a una operació de fusió per absorció de dues societats que pertanyen al mateix grup. Totes dues gestionen la seva activitat fent servir el sistema d'informació SAP/R3.

Uuteen tietojärjestelmään siirtymisen vaikutukset

Johtavana ideana on tutkia, kuinka uusi tietojärjestelmään vaikuttaa varastointiyritykseen. Muutoksia on tutkittu niin käytännön kuin tietojärjestelmätasolla. Ongelmia ja niiden ratkaisuja on tutkittu molempien osalta erikseen. Uuteen järjestelmään siirtymisessä oli kaksi eri vaihetta. Tavoitteena on myös antaa kokonaiskuva varastonhallinnasta. Ensimmäisen käyttöönoton osalta tällä tutkielmalla oli 3kolme eri tehtävää: testata, kouluttaa ja tutkia käyttöönoton onnistumista. Tästä osiosta oli tuloksena mm. vastaanottohenkilöstön SAP-R3 käyttöohje ja vastaanottohenkilöstön koulutus. Testauksen tarkoituksena oli käyttöönoton ongelmien ennaltaehkäisy. Koulutuksen tavoitteena oli kouluttaa vastaanottohenkilöstö käyttämään R3:a siltä osin kun he sitä tarvitsevat. Tämä vaihe ei edellyttänyt vielä kerääjien koulutusta, koska heitä muutokset eivät vielä koskeneet. Työnjohto koulutettiin jo etukäteen.Toisen käyttöönoton osalta tehtäviä oli kaksi: tutkia käyttöönoton onnistumista ja tutkia, jäikö käyttöönoton jäljiltä vielä ongelmia. Lisäksi tutkielman tekijä oli mukana kouluttamassa keräilijöitä. Tämä työ on myös käyttöönottoprojektin yhteenveto. Ongelmia kappaleessa on esitetty puutteita toiminnassa ja tietojärjestelmässä. Lisäksi kappaleessa on ratkaisuehdotukset näihin pulmiin. Teoria osassa kerrotaan varastonhallinnan käytännön taustalla olevat teoriat.

Estudio del impacto del usuario final en los procesos de desarrollo de sistemas de información

Durante décadas y aun en la actualidad muchas organizaciones, a nivel mundial, continúan afrontando pérdidas significativas debido a fracasos parciales y totales respecto a sus inversiones en sistemas de información (SI), planteando serios retos a los niveles gerenciales y los profesionales de SI. Estadísticas alarmantes y décadas de experiencia en la praxis en el área de SI en diversas organizaciones llevan al autor a poner el énfasis en los usuarios finales internos (UF) que son designados como representantes (UFR) de sus pares en los proyectos de desarrollo de SI (PDSI) por considerarlos como factores influyentes de manera significativa en el problema. Particularmente, con enfoque en ciertos factores de los UFR críticos para el éxito de los PDSI, con dimensiones analizadas de forma aislada o incompleta en otros estudios empíricos, a la fecha. No se encontraron estudios en Latinoamérica ni en otras latitudes que abordasen el fenómeno del éxito/fracaso de los SI desde el punto de vista adoptado en esta tesis. Por ello, esta investigación empírica ha evaluado en qué grado estos factores pudiesen influenciar los resultados durante el desarrollo e implementación de SI y su posible impacto en la satisfacción de los UF, siendo esta última aceptada por variados autores como la principal medida del éxito de los SI. Este estudio fue realizado en América Latina en las cuatro grandes empresas industriales que integran verticalmente el sector aluminio de Venezuela, sometidas a un macro PDSI para instalar el paquete, de tipo ERP, SAP/R3. Experimentados profesionales fueron encuestados o entrevistados, tales como altos ejecutivos, desarrolladores, líderes de proyecto y líderes de los UF. Un enfoque metodológico de triangulación permitió combinar un análisis cuantitativo con un análisis cualitativo interpretativo del tipo hermenéutico/dialéctico, hallándose resultados convergentes y complementarios. Un análisis estadístico, utilizando Partial Least Squares (PLS), seguido de un análisis hermenéutico/dialéctico. Los resultados confirmaron un hecho importante: en los casos problemáticos, paradójicamente, los orígenes de las razones de rechazo de esos SI argumentadas por los UF, en alto grado, apuntaron a los UFR o a ellos mismos. Los resultados también confirmaron la prevalencia de factores de orden cognitivo, conductual y político en estas organizaciones sobre los tecnológicos, al igual que el alto riesgo de dar por sentado la presencia y calidad de los factores requeridos de los UFR y de los otros factores estudiados. La validación estadística del modelo propuesto reveló al constructo conocimientos de los UFR como la principal variable latente, con los variables indicadoras que componen este constructo ejerciendo la mayor influencia sobre la calidad y el éxito de los SI. Un hallazgo contrario al de otros estudios, mostró que los conocimientos sobre las tecnologías de la información (TI) fueron los menos relevantes. Los SI de nómina y de administración de los RRHH fueron los más problemáticos, como suele ser el caso, por su complejidad en organizaciones grandes. Las conclusiones principales confirman el decisivo rol de los UF para el éxito de los PDSI y su relación con la creciente problemática planteada, la cual amerita más investigación y de las organizaciones una mayor atención y preparación. Descuidar los factores humanos y sociales así como una efectiva planificación y gestión de los mismos en preparación para estos proyectos origina serios riesgos. No obstante las limitaciones de este trabajo, la problemática analizada suele influir en los PDSI en diversas organizaciones, indistintamente de su tamaño o tipo de SI, estimándose, por tanto, que los resultados, conclusiones y recomendaciones de esta investigación tienen un alto grado de generalización. Una relación de indicadores claves es suministrada con fines preventivos. Finalmente, los factores evaluados pueden usarse para ampliar el modelo reconocido de DeLone y McLean (2003), conectándolos como variables latentes de sus variables independientes calidad de la información y calidad del SI. ABSTRACT For decades, many organizations worldwide have been enduring heavy losses due to partial and total failures regarding their investments in information systems (IS), posing serious challenges to all management levels and IS practitioners. Alarming statistics in this regard and decades of practice in the IS area lead the author to place an emphasis on the end users (EU) who are appointed in representation of their peers (EUR) to IS development projects (ISDP), considering them as highly influential factors on the problem. Especially, focusing on certain EUR success factors, and their dimensions, deemed critical to any IS development and implementation, omitted or not thoroughly analyzed neither in the theory nor in the empirical research on the subject, so far. No studies were found in Latin America or elsewhere addressing the phenomenon of IS success/failure from the perspective presented herein. Hence, this empirical research has assessed to what degree such factors can influence the outcomes of an ISDP and their feasible impact on the EU´s satisfaction, being the latter accepted by several authors as the main measure of IS success. This study was performed in Latin America embracing four major industrial enterprises, which vertically integrate the aluminum sector of Venezuela, subjected to a macro ISDP to install the ERP-type package SAP/R3. The field work included surveying and interviewing experienced professionals such as IS executives, IS developers, IS project leaders and end-user project leaders. A triangulation methodological approach allowed combining quantitative and interpretive analyses, obtaining convergent and complementing results. A statistical analysis, using Partial Least Squares (PLS), was carried out followed by a hermeneutical/dialectical analysis. Results confirmed a major finding: in problematic cases, paradoxically, the origins of IS rejection reasons argued by the EU, at a high degree, were usually traceable to the EUR and themselves. The results also confirmed the prevalence of cognitive, behavioral and political factors in these organizations as well as the high risk of taking for granted the presence and quality of those factors demanded from the EUR. The statistical validation of the proposed model revealed the construct EUR knowledge as the main latent variable, with its items exerting a major influence on IS quality and success. Another finding, in contradiction with that of other studies, proved knowledge of information technology (IT) aspects to be irrelevant. The payroll and the human resources administration IS were the most problematic, as is usually the case in large companies. The main conclusions confirm the EU´s decisive role for IS success and their relationship with the problem, which continues, demanding more research and, from organizations, more attention and preparation. Neglecting human and social factors in organizations as well as their effective planning and management in preparation for ISDP poses serious risks. Despite the limitations of this work, the analyzed problem tends to influence ISDP in a wide range of organizations; regardless of their size or type of IS, thus showing a high degree of generalization. Therefore it is believed that the results, conclusions and suggestions of this research have a high degree of generalization. A detailed checklist comprising key measures is provided for preventive actions. Finally, the factors evaluated can be used to expand the well-known model of DeLone & McLean (2003), by connecting them as latent variables of its independent variables information quality and IS quality.

Nickel sorption capacity of ground xylem of Quercus ilex trees and effects of selected ligands present in the xylem sap

In this work the influence of four different ligands present in the xylem sap of Quercus ilex (histidine, citric, oxalic and aspartic acids) on Ni(II) adsorption by xylem was investigated. Grinded xylem was trapped in acrylic columns and solutions of Ni(II), in the absence and presence of the four ligands prepared in KNO(3) 0-1 mol L(-1) at pH 5.5, were percolated through the column. Aliquots of solutions were recovered in the column end for Ni determination by graphite furnace atomic absorption spectrometry (GFAAS). The experimental. data to describe Ni sorption by xylem in both the presence and absence of ligands was better explained by the Freundlich isotherm model. The decreasing affinity order of ligands for Ni was: oxalic acid > citric acid > histidine > aspartic acid. On the other hand, the Ni(II) adsorption by xylem increased following the inverse sequence of ligands. Potentiometric titrations of acidic groups were carried out to elucidate the sorption site groups available in Q. ilex xylem. The potentiometric titration has shown three sorption sites: pK(a) 2.6 (57.7% of the sorption sites), related to monobasic aliphatic carboxylic acids or nitrogen aromatic bases, pK(a) 8.1 (9.6%) and pK(a) 9.9 (32.7%), related to phenolic groups. (C) 2008 Elsevier GmbH. All rights reserved.

The rms1 mutant of pea has elevated indole-3-acetic acid levels and reduced root-sap zeatin riboside content but increased branching controlled by graft-transmissible signal(s)

Rms1 is one of the series of five ramosus loci in pea (Pisum sativum L.) in which recessive mutant alleles confer increased branching at basal and aerial vegetative nodes. Shoots of the nonallelic rms1 and rms2 mutants are phenotypically similar in most respects. However, we found an up to 40-fold difference in root-sap zeatin riboside ([9R]Z) concentration between rms1 and rms2 plants. Compared with wild-type (WT) plants, the concentration of [9R]Z in rms1 root sap was very low and the concentration in rms2 root sap was slightly elevated. To our knowledge, the rms1 mutant is therefore the second ramosus mutant (rms4 being the first) to be characterized with low root-sap [9R]Z content. Like rms2, the apical bud and upper nodes of rms1 plants contain elevated indole-3-acetic acid levels compared with WT shoots. Therefore, the rms1 mutant demonstrates that high shoot auxin levels and low root-sap cytokinin levels are not necessarily correlated with increased apical dominance in pea. A graft-transmissible basis of action has been demonstrated for both mutants from reciprocal grafts between mutant and WT plants. Branching was also largely inhibited in rms1 shoots when grafted to rms2 rootstocks, but was not inhibited in rms2 shoots grafted to rms1 rootstocks. These grafting results are discussed, along with the conclusion that hormone-like signals other than auxin and cytokinin are also involved.

Selective loss of expression of glutamate GluR2/R3 receptor subunits in cerebellar tissue from a patient with olivopontocerebellar atrophy

Expression of the mRNAs encoding the astrocytic (EAAT1, EAAT2) and neuronal (EAAT3, EAAT4) excitatory amino acid transporters and the AMPA-type glutamate receptor subunits GluR2 and GluR3 was investigated in postmortem cerebellar extracts from a patient with olivopontocerebellar atrophy (OPCA) and in material from three age-matched controls. Decreased expression in the steady state level of EAAT4 mRNA in the OPCA sample was correlated with the selective loss of Purkinje cells. Neuropathological evaluation revealed reactive gliosis and concomitantly increased expression of the mRNA encoding astrocytic glial fibrillary acidic protein (GFAP). Expression of the mRNAs encoding the AMPA receptor subunits GluR2 and GluR3 subunits was found to be decreased in OPCA suggesting that excitotoxic mechanism could play a role in the pathogenesis of the selective neuronal cell death in this disorder.

Can the nitrogenous composition of xylem sap be used to assess salinity stress in Casuarina glauca?

It is predicted that dryland salinity will affect up to 17 Mha of the Australian landscape by 2050, and therefore, monitoring the health of tree plantings and remnant native vegetation in saline areas is increasingly important. Casuarina glauca Sieber ex Spreng. has considerable salinity tolerance and is commonly planted in areas with a shallow, saline water table. To evaluate the potential of using the nitrogenous composition of xylem sap to assess salinity stress in C. glauca, the responses of trees grown with various soil salinities in a greenhouse were compared with those of trees growing in field plots with different water table depths and groundwater salinities. In the greenhouse, increasing soil salinity led to increased allocation of nitrogen (N) to proline and arginine in both stem and root xylem sap, with coincident decreases in citrulline and asparagine. Although the field plots were ranked as increasingly saline-based on ground water salinity and depth-only the allocation of N to citrulline differed significantly between the field plots. Within each plot, temporal variation in the composition of the xylem sap was related to rainfall, rainfall infiltration and soil salinity. Periods of low rainfall and infiltration and higher soil salinity corresponded with increased allocation of N to proline and arginine in the xylem sap. The allocation of N to citrulline and asparagine increased following rainfall events where rain was calculated to have infiltrated sufficiently to decrease soil salinity. The relationship between nitrogenous composition of the xylem sap of C. glauca and soil salinity indicates that the analysis of xylem sap is an effective method for assessing changes in salinity stress in trees at a particular site over time. However, the composition of the xylem sap proved less useful as a comparative index of salinity stress in trees growing at different sites.

Do increases in xylem sap pH and/or ABA concentration mediate stomatal closure following nitrate deprivation?

Stomatal conductance (g(s)) of pepper (Capsicum annuum L.) plants decreased during the second photoperiod (day 2) after withholding nitrate (N). Stomatal closure of N-deprived plants was not associated with a decreased shoot water potential (Psi(shoot)); conversely Psi(shoot) was lower in N-supplied plants. N deprivation transiently (days 2 and 3) alkalized (0.2-0.3 pH units) xylem sap exuded from de-topped root systems under root pressure, and xylem sap expressed from excised shoots by pressurization. The ABA concentration of expressed sap increased 3-4-fold when measured on days 2 and 4. On day 2, leaves detached from N-deprived and N-supplied plants showed decreased transpiration rates when fed an alkaline (pH 7) artificial xylem (AX) solution, independent of the ABA concentration (10-100 nM) supplied. Thus changes in xylem sap composition following N deprivation can potentially close stomata. However, the lower transpiration rate of detached N-deprived leaves relative to N-supplied leaves shows that factors residing within N-deprived leaves also mediate stomatal closure, and that these factors assume greater importance as the duration of N deprivation increases.

Enquadramento dos sistemas ERP numa arquitectura SOA: caso de estudo SAP® NetWeaver

Neste trabalho, propõe-se estudar o enquadramento dos Sistemas Integrados de Gestão Empresarial (Enterprise Resource Planning – ERP) numa Arquitectura Orientada a Serviços (Service Oriented Architecture – SOA) e quais os benefícios que podem ser obtidos no desenvolvimento de novas aplicações e integração com outros Sistemas de Informação (SI). Propõe-se fazer um levantamento da evolução e do estado da arte dos sistemas ERP e da arquitectura SOA. Para ter uma visão concreta, escolheu-se analisar um sistema ERP específico, o ERP da SAP e a plataforma tecnológica em que assenta, o SAP NetWeaver. Que estratégia tem sido seguida pelos principais fabricantes de sistemas ERPs, para enquadrar os seus sistemas ERP numa arquitectura SOA? Finalmente avalia-se o conceito de aplicação composta (Composite Application) baseada na arquitectura SOA, através da utilização de um Ambiente Integrado de Composição (Integrated Composition Environment – ICE). A plataforma utilizada para essa avaliação é o SAP NetWeaver Composition Enviroment (CE). Mais especificamente, desenvolve-se uma aplicação composta, resultante da combinação de serviços expostos pelo sistema ERP da SAP (enterprise services) e um Web Service instalado noutra plataforma.

O Contributo do sistema SAP R/3 no controlo interno na REFER

Dissertação apresentada ao Instituto Superior de Contabilidade para a obtenção do Grau de Mestre em Auditoria Orientador: Mestre Agostinho Sousa Pinto

Conversão das contas do Plano Oficial de Contas em contas do Sistema de Normalização Contabilística e Upgrade do sistema SAP do Grupo REFER

Trabalho apresentado para obtenção do Título de Especialista, pelo Instituto Superior de Contabilidade e Administração de Lisboa, do Instituto Politécnico de Lisboa

Sistema de expedição automática em SAP: implementação logística na Gopaca

Este documento apresenta o desenvolvimento de um sistema que visa relacionar e interligar as tecnologias móveis, automação industrial e SAP às necessidades da Gopaca, uma empresa de produção de derivados de cartão. A empresa Gopaca demonstrou interesse e necessidade em melhorar os seus processos internos de maneira a aumentar produtividade, diminuir desperdícios e implementar uma filosofia de Lean Manufacturing. Para que isso fosse possível foram implementados novos processos em SAP de modo a automatizar todo o processo pré-produtivo, pós produtivo e expedicional, bem como implementado um sistema de Warehouse Management inovador a nível mundial no que a empresas de produção de cartão diz respeito. Sendo expectável que após a conclusão do projecto os resultados fossem inegáveis em termos de aplicação da metodologia Lean Manufacturing. Foram efectuadas melhorias na forma como a entrada de mercadoria e produção é feita em SAP, passando de completamente manual para completamente automática, até à forma como a expedição será feita, apenas necessitando de um operador com uma pistola de leitura de códigos de barra para despoletar o processo completo até ao momento de impressão da guia de transporte. Todo este processo é inovador no que diz respeito à sua implementação em SAP com o foco no desejo do cliente, não existindo ainda, nenhum produto (modulo SAP) no mercado que permita a execução automática dos processos indicados. Todos os processos se tornaram simples e intuitivos e na maior parte dos casos sem qualquer necessidade de interacção com o utilizador, reduzindo o tempo anteriormente despendido nesta operações, podendo este ser aplicado nas áreas onde é realmente necessário.