Team Evaluation: Solutions for Hotel Management and Productivity

Employee performance appraisal systems are controversial, especially when accomplished by a single rater. The authors, who have had experience with team evaluation systems, present evidence from that experience for over- coming obstacles to moving to a "less-biased" system of rating employees.

Appraising Work Group Performance: New Productivity Opportunities in Hospitality Management

In - Appraising Work Group Performance: New Productivity Opportunities in Hospitality Management – a discussion by Mark R. Edwards, Associate Professor, College of Engineering, Arizona State University and Leslie Edwards Cummings, Assistant Professor, College of Hotel Administration University of Nevada, Las Vegas; the authors initially provide: “Employee group performance variation accounts for a significant portion of the degree of productivity in the hotel, motel, and food service sectors of the hospitality industry. The authors discuss TEAMSG, a microcomputer based approach to appraising and interpreting group performance. TEAMSG appraisal allows an organization to profile and to evaluate groups, facilitating the targeting of training and development decisions and interventions, as well as the more equitable distribution of organizational rewards.” “The caliber of employee group performance is a major determinant in an organization's productivity and success within the hotel and food service industries,” Edwards and Cummings say. “Gaining accurate information about the quality of performance of such groups as organizational divisions, individual functional departments, or work groups can be as enlightening...” the authors further reveal. This perspective is especially important not only for strategic human resources planning purposes, but also for diagnosing development needs and for differentially distributing organizational rewards.” The authors will have you know, employee requirements in an unpredictable environment, which is what the hospitality industry largely is, are difficult to quantify. In an effort to measure elements of performance Edwards and Cummings look to TEAMSG, which is an acronym for Team Evaluation and Management System for Groups. They develop the concept. In discussing background for employees, Edwards and Cummings point-out that employees - at the individual level - must often possess and exercise varied skills. In group circumstances employees often work at locations outside of, or move from corporate unit-to-unit, as in the case of a project team. Being able to transcend individual-to-group mentality is imperative. “A solution which addresses the frustration and lack of motivation on the part of the employee is to coach, develop, appraise, and reward employees on the basis of group achievement,” say the authors. “An appraisal, effectively developed and interpreted, has at least three functions,” Edwards and Cummings suggest, and go on to define them. The authors do place a great emphasis on rewards and interventions to bolster the assertion set forth in their thesis statement. Edwards and Cummings warn that individual agendas can threaten, erode, and undermine group performance; there is no - I - in TEAM.

Automating Hospitality Information: Network Technology and Systems Management

The local area network (LAN) interconnecting computer systems and soft- ware can make a significant contribution to the hospitality industry. The author discusses the advantages and disadvantages of such systems.

The damped and coherently-driven Jaynes-Cummings model

We investigate the influence of a single-mode cavity on the Autler-Townes doublet that arises when a three-level atom is strongly driven by a laser field tuned to one of the atomic transitions and probed by a tunable, weak field coupled to the other transition. We assume that the cavity mode is coupled to the driven transition and the cavity and laser frequencies are equal to the atomic transition frequency. We find that the Autler-Townes spectrum can have one, two or three peaks depending on the relative magnitudes of the Rabi frequencies of the cavity and driving fields. We show that, in order to understand the three-peaked spectrum, it is necessary to go beyond the secular approximation, leading to interesting quantum interference effects. We find that the positions and relative intensities of the three spectral components are affected strongly by the atom-cavity coupling strength g and the cavity damping K. For an increasing g and/or decreasing K the triplet evolves into a single peak. This results in 'undressing' of the system such that the atom collapses into its ground state. We interpret the spectral features in terms of the semiclassical dressed-atom model, and also provide complementary views of the cavity effects in terms of quantum Langevin equations and the fully quantized, 'double -dressing' model.

I. Supplement to the flora of Barro Colorado island, Panama [by] Leslie A. Kenoyer and Paul C. Standley.

v.4:no.6(1929)

New meteorites / by Oliver Cummings Farrington --

v.5:no.1(1914)

Observations on Indiana caves / by Oliver Cummings Farrington, Ph.D., Curator, Dept. of Geology.

v.1:no.8(1901)

On the head of the macropetalichthyids, with certain remarks on the head of the other arthrodires / by Erik A:son Stensiö -- Oliver Cummings Farrington -- editor.

v.4:no.4(1925)

On the osteology of Nyctosaurus (Nyctodactylus), with notes on American pterosaurs / By Samuel W. Williston -- ; Oliver Cummings Farrington --

v.2:no.3(1903)

Meteorite studies -- by Oliver Cummings Farrington, Ph.D., Curator, Dept. of Geology.

v.1:no.11(1902)

The Shelburne and South Bend meteorites / By Oliver Cummings Farrington --

v.3:no.2(1906)

The wild tribes of Davao district, Mindanao / by Fay-Cooper Cole, Assistant Curator of Malayan Ethnology. The R.F. Cummings Philippine Expedition. George A. Dorsey --

v.12:no.2(1913)

A new wood owl from Chile, by Leslie Wheeler.

v.20:no.37(1938)

New crinoids from the Chicago area / by Arthur Ware Slocom, Asst. Curator, Section of Invertebrate Paleontology. Oliver Cummings Farrington, Curator, Dept. of Geology.

v.2:no.10(1907)

Occurrence of the alligatoroid genus Allognathosuchus in the Lower Oligocene / by Bryan Patterson -- ; Oliver Cummings Farrington -- , editor.

v.4:no.6(1931)