O regresso a casa : estudo sobre as vivências, sentimentos e expetativas dos familiares de utentes internados numa unidade de cuidados continuados face á alta

A crescente camada de população idosa que reside em Trás-os-Montes e no Douro e a prevalência de doenças crónicas e incapacitantes, conduz ao aumento do número de pessoas dependentes de cuidados, assim como de uma terceira pessoa que auxilie na satisfação das suas atividades de vida diária. A criação da Rede Nacional de Cuidados Continuados é uma mais-valia constituindo uma resposta adequada a pessoas que se encontram em situação de dependência, assim como aos seus familiares. Face à antevisão de alta da unidade e consequente regresso a casa, o cuidador familiar é, por vezes, assoberbado com múltiplas dúvidas e inseguranças, pelo que, merecem ser compreendidos. Com o objetivo de compreender vivências, sentimentos e expetativas que caraterizam o período que rodeia a alta do familiar da Unidade de Cuidados Continuados onde esteve internado desenvolveu-se o presente estudo que, face ao tipo de problemática a estudar, fez recurso da metodologia qualitativa, enveredando-se pela abordagem fenomenológica. Com base num guião de entrevista, inquiriram-se sete cuidadores informais que tinham, ou tiveram anteriormente, familiares internados numa Unidade de Cuidados Continuados. Perante a eminência da alta os cuidadores informais vivenciam um momento difícil que requer adaptação ao seu novo papel. A prestação de cuidados é uma tarefa exigente, contribuindo para uma ambivalência de sentimentos mencionada pelos participantes do estudo. Os sentimentos positivos traduzem-se em amor e gratificação, enquanto os sentimentos negativos estão relacionados com o medo, ansiedade e insegurança, face ao ato de cuidar. As redes de apoio informal/formal, manifestadas por apoio técnico, psicológico, financeiro e a necessidade de formação são fatores fundamentais, revelados pelos cuidadores informais do estudo. As expetativas referidas pelos participantes do estudo face às Unidades de Cuidados Continuados são: a adequação dos cuidados à situação da pessoa, promoção da autonomia e a humanização dos cuidados em saúde.

Information and communication technologies in tourism: challenges and trends

The integration of Information and Communication Technologies (ICT) in the tourism industry is an essential element for the success of any tourism enterprise. ICTs provide access to information of tourism products from anywhere and at any time. Tour companies may also reach out to target customers around the world through a series of emerging technologies. This paper aims to make a review of the main key factors of ICT in Tourism. Aspects such as the quality of the website, Digital Marketing, Social Networking, Multimedia, Mobile Technologies and Intelligent Environments are discussed.

Comprehensive economic and financial analysis of the enterprise activity: approaches, methods and implementation

This thesis intends to analyse the performance and the efficiency of companies and to identify the key factors that may explain it. A comprehensive analysis based on a set of economic and financial ratios was studied as an instrument which provides information on enterprise performance and its efficiency. It was selected a sample with 15 enterprises: 7 Portuguese and 8 Ukrainian ones, belonging to several industries. Financial and non-financial data was collected for 6 years, during the period of 2009 to 2014. Research questions that guided this work were: Are the enterprises efficient/profitable? What factors influence enterprises’ efficiency/performance? Is there any difference between Ukrainian and Portuguese enterprises’ efficiency/performance, which factors have more influence? Which industrial sector is represented by more efficient/profitable enterprises? The main results showed that in average enterprises were efficient; comparing by states Ukrainian enterprises are more efficient; industries have similar level of efficiency. Among factors that influence ATR positively are fixed and current assets turnover ratios, ROA; negatively influencing are EBITDA margin and liquidity ratio. There is no significant difference between models by country. Concerning profitability, enterprises have low performance level but in comparison of countries Ukrainian enterprises have better profitability in average. Regarding the industry sector, paper industry is the most profitable. Among factors influencing ROA are profit margin, fixed asset turnover ratio, EBITDA margin, Debt to equity ratio and the country. In case of profitability both countries have different models. For Ukrainian enterprises is suggested to pay attention on factors of Short-term debt to total debt, ROA, Interest coverage ratio in order to be more efficient; Profit margin and EBITDA margin to make their performance better. For Portuguese enterprises for improving efficiency the observation and improvement of fixed assets turnover ratio, current assets turnover ratio, Short-term financial debt to total debt, Leverage Ratio, EBITDA margin is suggested; for improving higher profitability track fixed assets turnover ratio, current assets turnover ratio, Debt to equity ratio, Profit margin and Interest coverage ratio is suggested.

Factors that drive Female Entrepreneurship in Armenia

Entrepreneurs play a key role in any economy. Entrepreneurship includes creativity, innovation, risk taking, planning and management and is described as transferring ideas into action. Female entrepreneurship, in particular, is considered an important tool in enabling female empowerment and emancipation. In the light of recent world events, this has become a crucial area to study and understand, especially with respect to motivations, obstacles, constraints and consequences of female entrepreneurship. Having the previous framework in attention, this thesis focuses on female entrepreneurship in a developing country - Armenia – and proposes a conceptual framework of the phenomenon. A joint cooperation between the World Bank and the European Bank for Reconstruction and Development allowed to conduct an enterprise survey in the country and from that survey a microeconomic dataset was released and applied in this research study. A logistic regression econometric method is applied to the dataset to identify and measure the relationship between female entrepreneurship and several factors such as the location, size, legal status, market and obstacles faced by Armenian firms. The study concludes that women entrepreneurs in Armenia share many common features and obstacles with their male counterparts. Moreover, gender of the top managers, the firm’s location, size, main market type, the number of competitors and full-time employees, the adoption of new marketing methods, the access to land, the tax administration system and an inadequately educated workforce are found to be statistical significant factors in the explanation of female entrepreneurship in Armenia.