Web banking in Brazil

This article will present a preliminary survey of the status of web banking in Brazil, preeeded by an explanation about some seeurity problems on the Internet and some advantages and impaets of banking serviees through the web. It will end with suggestions for further Web banking studies.

Web banking in usa

Este artigo apresenta uma pesquisa em Web sites de bancos norte-americanos. Ela foi produzida com o objetivo de aprofundar o conhecimento sobre modelos de Web banking que estão sendo utilizados nos Estados Unidos. Observamos que os bancos americanos utilizam a Web para explorar três diferentes categorias de serviços: distribuir informação, distribuir produtos e serviços bancários e melhorar o relacionamento com os clientes. Dividimos cada uma destas três categorias em três níveis de interação para classificar diferentes tipos de aplicações que são encontradas em cada um dos Web sites pesquisados.

How middle managers contribute to strategy formation process: connection of strategy processes and strategy practices

The role of middle management is essential when managing integrative and emergent strategy formation processes. We stand out the importance of its role connecting micro and macro organizational level offering a very important contribution when examining the strategy-as-practice perspective and integrative strategy formation process. The main goal of this research is to analyse the relationship between the integrative strategy formation process and the roles of middle management under the strategy-as-practice perspective. To check it out we adopted a qualitative methodology droving a case analysis in a Spanish University. Data was collected by means of personal interviews with members of different levels of the Institution, documents analysis and direct observation. In advance of some results we find out that the University develops an integrative strategy formation process and confers to middle management an important role extended all over the organization.

Corporate social responsibility practices at brazilian firms

Corporate Social Responsibility practices have been on the rise in recent years in firms all over the world. Brazil, as one of the most important countries emerging on the international scene, is no exception to this, with more and more firms taking up these practices. The present study focuses on analyzing the corporate social responsibility practices that Brazilian companies engage into. The sample used is comprised of 500 firms grouped by geographical area; the theoretical framework is based on stakeholder and institutional theories; and the technique used for the analysis is the biplot, more specifically the HJ Biplot and cluster analysis. From the results obtained it is possible to infer that the CSR variables corresponding to environmental practices are more closely linked to companies located in the northern areas of Brazil. Social and community practices are related to companies primarily in the southern and northeastern regions of the country.

Fatores-chave de sucesso no treinamento corporativo a distância via web

Treinamentos corporativos a distância via web vêm se tornando cada vez mais freqüentes, à medida que as empresas precisam continuamente capacitar seus profissionais a um custo acessível. No entanto, de um modo geral, as organizações não sabem quais são os fatores-chave de sucesso para iniciativas dessa natureza. Assim, este artigo investiga alguns fatores críticos de sucesso associados a esses empreendimentos digitais. Para tal, o método de estudo de casos múltiplos divergentes é utilizado, analisando-se dois treinamentos corporativos na web realizados por uma grande empresa multinacional - um considerado caso de sucesso e outro de fracasso. A partir da comparação dos resultados obtidos, pela análise quantitativa dos dados coletados usando-se regressões bi e multivariadas, assim como testes de comparação de médias, e vis-à-vis o frame teórico adotado para avaliação de treinamentos na web, pode-se concluir que "orientação dos objetivos", "motivação dos alunos" e "suporte metacognitivo" foram os três fatores críticos de sucesso encontrados.

Acessibilidade dos sítios web dos governos estaduais brasileiros: uma análise quantitativa entre 1996 e 2007

A utilização da web para a disponibilização de informações e serviços de órgãos governamentais para os cidadãos tem se tornado cada vez mais expressiva. Assim, a garantia de que esses conteúdos e serviços possam ser acessíveis a qualquer cidadão é imprescindível, independentemente de necessidades especiais ou de quaisquer outras barreiras. No Brasil, o Decreto-Lei nº5.296/2004 determinou que todos os órgãos governamentais deveriam adaptar seus sítios na web de acordo com critérios de acessibilidade até dezembro de 2005. Com o objetivo de verificar a evolução da acessibilidade ao longo dos anos e como foi o impacto dessa legislação, este artigo analisa a acessibilidade dos sítios dos governos estaduais brasileiros por meio de amostras coletadas entre 1996 e 2007. Foram efetuadas análises por meio de métricas, obtidas por avaliações com ferramentas automáticas. Os resultados indicam que a legislação teve pouco impacto para a melhoria real da acessibilidade dos sítios no período indicado, com uma melhora somente em 2007. Verifica-se que se faz necessário adotar políticas públicas mais efetivas para que as pessoas com necessidades especiais tenham os seus direitos para acesso a informações e aos serviços públicos na web assegurados mais amplamente.

Ranking dos tribunais de contas brasileiros: uma avaliação a partir dos padrões web em governo eletrônico

Nos últimos 10 anos, o governo federal tem coordenado e articulado ações visando a implementação de projetos com ênfase em iniciativas voltadas para o uso das tecnologias de informação e comunicação (TICs) em suas relações com os cidadãos, com o setor privado e com a sociedade em geral. Considerando um forte movimento em prol de inserir o cidadão no centro desse processo, este artigo busca, a partir de uma pesquisa quantitativa/qualitativa, verificar em qual estágio de evolução encontram-se os sites governamentais dos tribunais de contas brasileiros. A partir dessa análise, foi possível mapear pontos a serem melhorados bem como estabelecer um ranking dos sites, tendo em vista o direito de acesso, a disponibilização de informações, a participação e o acompanhamento na execução das políticas públicas.

Factors associated with infant feeding practices after hospital discharge

OBJECTIVE: To assess factors associated with infant feeding practices on the first day at home after hospital discharge. METHODS: A total of 209 women, who had a child aged four months or less and were living in Itapira, Brazil, were interviewed during the National Immunization Campaign Day in 1999. Statistical analysis was performed using the Chi-square test and a logistic regression model was used for verifying an association between dependent and independent variables. RESULTS: Women aged 25.5 years on average and 18.2% were teenagers. Fifty-three percent of the women delivered vaginally and most vaginal deliveries (78.5%) took place in the public hospital. The prevalence of exclusive breastfeeding on the first day at home was 78.1% and 11.6% of the infants were receiving formula at this time. The only factor associated with EBF on the first day at home was being a teenaged-primiparous mother (OR=9.40; 95% CI: 1.24-71.27). This association remained statistically significant even after controlling for type of delivery and hospital where the birth took place. Feeding formula on the first day at home was only significantly associated with the hospital (i.e., birth at the city hospital was a protective factor (OR=0.33; 95% CI: 0.13-0.86), even after controlling for vaginal delivery. CONCLUSIONS: On the first day at home after hospital discharge, teenaged-primiparous mothers were more likely to exclusive breastfeeding as well as those infants born in the municipal public hospital. Further studies are needed from a multidisciplinary approach.

Oral health, hygiene practices and oral cancer

OBJECTIVE: To assess the association between oral health and hygiene practices and oral cancer. METHODS: Hospital-based case-control study in the metropolitan area of São Paulo, southeastern Brazil, from 1998 to 2002. A total 309 patients with squamous cell carcinoma of the mouth and the pharynx and 468 controls matched by sex and age were included in the study. Cases were recruited in seven reference hospitals and controls were selected in five out of the seven participating hospitals. Detailed information on smoking, alcohol consumption, schooling, oral health status and hygiene practices were obtained through interviews. Odds ratios (OR) and 95% confidence intervals (95% CI), adjusted by sex, age, schooling, smoking, alcohol consumption as well as the variables oral health status and hygiene practices were estimated using unconditional logistic regression analyses. RESULTS: The use of complete dental prosthesis was not associated with oral cancer but regular gum bleeding showed a strong association (OR 3.1; 95% CI 1.2-7.9). Those who never attended a dental visit were more likely to have oral cancer (OR 2.5; 95% CI 1.3-4.8). Daily mouthwash use showed a stronger association to pharynx (OR 4.7; 95% CI 1.8-12.5) than mouth cancer (OR 3.2; 95% CI 1.6-6.3). CONCLUSIONS: Gum bleeding, no dental care, and daily mouthwash use were factors associated with oral cancer regardless of tobacco and alcohol consumption.

Oral health in the family health strategy: a change of practices or semantics diversionism

OBJECTIVE:To evaluate public health dentistry practices of two different family health models. METHODS: Qualitative study conducted with data obtained from focus groups consisting of 58 dentists working in the Family Health Strategy for at least three years between August-October, 2006. The Paideia Family Health Approach was used in the city of Campinas and the Oral Health Initiative as part of the Family Health Strategy was implemented in the city of Curitiba, Southeastern and Southern Brazil, respectively. Data was analyzed using the hermeneutic-dialectic method. Analysis indicators were employed to indicate backwardness, stagnation or progress in oral health practices effective from the implementation of the strategies referred. The indicators used were: work process; interdisciplinary approach; territorialization; capacity building of human resources; health promotion practices; and responsiveness to users' demands. RESULTS: There was progress in user access to services, humanization of health care, patient welcoming and patient-provider relationship. The results related to health promotion practices, territorialization, interdisciplinary approach and resource capacity building indicated a need for technical and operational enhancements in both cities. CONCLUSIONS: Both models have brought about important advances in terms of increased access to services and humanization of health care. Universal access to oral health at all levels of complexity was not achieved in both cities studied. Local health managers and oral health program coordinators must bring more weight to bear in the arena that defines public policy priorities.

Regulação médica em emergência pela plataforma web: um estudo piloto

OBJETIVO: Descrever um sistema gestor de regulação médica em emergência baseado na rede mundial de computadores. MÉTODOS: O Sistema de Regulação de Urgências e Emergências foi desenvolvido segundo modelo evolutivo de software de prototipação. A comunicação entre os usuários e o sistema foi implementada utilizando tecnologias web; o sistema foi desenvolvido em personal home page (PHP) e o banco de dados, em MySQL. O protótipo foi baseado no processo de regulação médica da Divisão Regional de Saúde XIII do Estado de São Paulo e aplicado a 26 municípios dessa regional durante quatro semanas consecutivas em setembro de 2009. O sistema possibilitou a documentação das solicitações em ordem cronológica, sem permitir edição de dados já inseridos e garantindo o acesso hierarquizado e sigiloso às informações para cada participante do sistema. RESULTADOS: O sistema apresentou 100% de disponibilidade, confiabilidade e integridade da informação. Foram realizadas 1.046 solicitações ao sistema, das quais 703 (68%) foram completadas. Os solicitantes apresentaram 98% de adesão ao sistema na primeira semana de aplicação, e a adesão dos prestadores de serviço foi gradativa (37% na quarta semana). Os municípios mais próximos de Ribeirão Preto que não possuem prestadores de alta complexidade foram os que mais utilizaram o sistema. CONCLUSÕES: A regulação médica de solicitações de emergência pela rede mundial de computadores mostrou-se exeqüível e confiável, possibilitando a transparência do processo e acesso direto às informações por parte dos gestores. Possibilitou a construção de indicadores para monitorizar e aprimorar o processo, na perspectiva da criação de uma regulação semi-automatizada e de avanços na organização do sistema.

HIV risk practices by female sex workers according to workplace

OBJECTIVE To investigate differences in HIV infection- related risk practices by Female Sex Workers according to workplace and the effects of homophily on estimating HIV prevalence. METHODS Data from 2,523 women, recruited using Respondent-Driven Sampling, were used for the study carried out in 10 Brazilian cities in 2008-2009. The study included female sex workers aged 18 and over. The questionnaire was completed by the subjects and included questions on characteristics of professional activity, sexual practices, use of drugs, HIV testing, and access to health services. HIV quick tests were conducted. The participants were classified in two groups according to place of work: on the street or indoor venues, like nightclubs and saunas. To compare variable distributions by place of work, we used Chi-square homogeneity tests, taking into consideration unequal selection probabilities as well as the structure of dependence between observations. We tested the effect of homophily by workplace on estimated HIV prevalence. RESULTS The highest HIV risk practices were associated with: working on the streets, lower socioeconomic status, low regular smear test coverage, higher levels of crack use and higher levels of syphilis serological scars as well as higher prevalence of HIV infection. The effect of homophily was higher among sex workers in indoor venues. However, it did not affect the estimated prevalence of HIV, even after using a post-stratification by workplace procedure. CONCLUSIONS The findings suggest that strategies should focus on extending access to, and utilization of, health services. Prevention policies should be specifically aimed at street workers. Regarding the application of Respondent-Driven Sampling, the sample should be sufficient to estimate transition probabilities, as the network develops more quickly among sex workers in indoor venues.