Visitor Center Staff Training: A U.S Assessment

As the first step toward developing benchmarks for travel counselor training, the authors identify the methods and characteristics of existing travel counselor-training programs in the U.S. Responses from 30 out of 50 state tourism agencies indicate that 12 different methods of training are emplyed; however, usage and satisfaction with these various training methods vary.

The 17th Annual Eric E. Williams Memorial Lecture- The US-Cuba Accord: How the Caribbean Paved the Way

This flyer promotes an event for The 17th Annual Eric E.Williams Memorial Lecture, featuring the Honorable Dr. Ralph Everard Gonsalves, Prime Minister of Saint Vincent and the Grenadines. The event was held on October 23, 2015 at the Wertheim Performing Arts Center, Florida International University.