2 resultados para Customer services quality, Hedonic service consumption, Perceived service quality, Retail environment, Retailing, Service convenience, Social servicescape
em Bulgarian Digital Mathematics Library at IMI-BAS
Resumo:
ACM Computing Classification System (1998): D.2.5, D.2.9, D.2.11.
Resumo:
Composite Web Services (CWS) aggregate multiple Web Services in one logical unit to accomplish a complex task (e.g. business process). This aggregation is achieved by defining a workflow that orchestrates the underlying Web Services in a manner consistent with the desired functionality. Since CWS can aggregate atomic and other CWS they foster the development of service layers and reuse of already existing functionality. An important issue in the deployment of services is their run-time performance under various loads. Due to the complex interactions of the underlying services, a CWS they can exhibit problematic and often difficult to predict behaviours in overload situations. This paper focuses on the use of request scheduling for improving CWS performance in overload situations. Different scheduling policies are investigated in regards to their effectiveness in helping with bulk arrivals.