Managing Moral Motivations

Firms confront three problems: (1) shirking (sub-optimal provision of effort), (2) smooth transfer of knowledge, and (3) eliciting new knowledge. The motivations possessed by firm members are four: (a) instrumental rationality (i.e., self-interest), (b) moral motivations and integrity, (c) intrinsic motivations, and (d) fairness motivations. The trick for the firm is to manage motivations in a way that solves its particular problems. The purpose of this paper is to provide the foundations for moral motivations and moral integrity, and to discuss the kinds of problems that they can and cannot solve, particularly in context of the complex motivational mix.

Shirking and Motivation in Firms: Survey Evidence on Worker Attitudes

In an extensive national survey, 82.7% of the respondents report that they are very likely to keep an agreement to work hard if they agreed to, even if it was almost impossible for their employer to monitor them. Based on mean responses, the rank order of motivations in descending importance is: moral, intrinsic, peer-pressure, and positive incentives. Respondents also report that fairness considerations are important and that they are especially likely to keep agreements to do a good job with honest employers. Logit analysis indicates that increases in moral and intrinsic motivations increase the likelihood of keeping agreements to provide effort. The evidence suggests that we need to re-examine a foundational assumption underlying the theory of the firm.