UHC Patient Safety Net® Progress To Date : An “A+” Report Card for JDH Staff!

Safety in Numbers It’s been eight months since we implemented UHC Patient Safety Net® (“PSN”) at John Dempsey Hospital, and we are delighted with its success. As you know, PSN is a web-based reporting tool for reporting patient safety-related events. Frontline staff are doing a great job entering data on patient care events. Here’s how PSN works:

C4I Culture Assessment and Transition

Assessing Culture at UCHC: A Survey If you were working at UCHC in the spring of 2005, you may remember a survey that was mailed to your home asking for your thoughts and feelings about the “culture” at UCHC. The survey included questions about our culture: Job satisfaction, employee working conditions, diversity, and the quality/safety of the care we deliver to our patients. The survey was funded by the Connecticut Health Foundation and sponsored by the Office of Diversity Programs and C4I.

2006: A Safe Year for Falls at John Dempsey Hospital!

Our Goal: To Prevent Harm The most important goal for the Collaborative Center for Clinical Care Improvement (C4I) Patient Falls Group is to prevent any serious injury should a fall occur. While our goal is also to reduce the number of patient falls, it is especially important to prevent any serious harm to the patient. During calendar year 2006 (January-December), we accomplished our most important goal - there were no serious injuries related to any patient falls that occurred in the hospital during the past twelve months.

Patient Safety Alert : A new way to share patient safety information among departments and units

Communication : If there is one topic that comes up over and over again as we discuss ways to make John Dempsey Hospital the safest hospital, it is “communication.” In fact, several of the 2006 and 2007 National Patient Safety Goals are centered around improving the effectiveness of communication among caregivers. There are many ways of doing this, and we have implemented several already. These include handoffs, medication reconciliation, “SBAR,” etc. On page two, we will talk in more detail about hand-offs and the use of “SBAR.”